truconnect® and yourkonecranes.com work together to enable lifecycle care in real time

TRUCONNECT® AND yourKONECRANES.com WORK TOGETHER TO ENABLE

LIFECYCLE CARE IN REAL TIME

© 2016 Konecranes. All rights reserved.

In order to deliver Lifecycle Care in Real Time, we use the Industrial Internet, connecting data, machines and people.

CONNECTING DATA, MACHINES AND PEOPLE TO DELIVER


2 © 2016 Konecranes. All rights reserved.

We bring together usage and maintenance data and combine it with our knowledge and experience, providing insights that allow our customers to optimize their maintenance operations and activities.




CONNECT

In the field, our mobile-enabled inspectors and technicians enter inspection and maintenance data following the Risk and Recommendation Method, using our proprietary MAINMAN software. They can access maintenance history, equipment usage and operating information and look up spare parts and manuals.




CONNECT

TRUCONNECT Remote Monitoring uses sensors to gather usage data—running time, motor starts, work cycles and brake condition. Alerts are notifications, by text or email, of events such as hoist overloads, emergency stops and over-temperatures.




CONNECT

TRUCONNECT Remote Support provides 24/7 access to a global network of crane experts and specialists, offering problem solving and troubleshooting to help reduce unplanned downtime.




GET INSIGHTS

Customers have access to yourKONECRANES.com, our customer portal. Usage data, maintenance data and asset details are linked, giving a transparent view of events and activities over any selected time interval.




GET INSIGHTS

Aggregated data can be viewed, analyzed and shared quickly, for a single asset or an entire fleet. Insights can be drawn by observing anomalies, patterns and trends, helping users make fact-based decisions.




GET INSIGHTS

Anomalies can show up as faults, such as overloads. These events are considered abnormal and should be addressed promptly as they occur. Knowing when an overload occurs is the first step in identifying its cause.




GET INSIGHTS

Patterns help reveal relationships between variables. For example, overload or emergency stop alerts or excessive starts may indicate the need for operator training aimed at reducing human-error downtime and the risk of safety incidents. Recurring motor overheats may indicate needed changes in equipment or process.




GET INSIGHTS

The study of trends can help prioritize corrective action and investments. Analyzing data behavior over time supports the development of predictive maintenance.




OPTIMIZE

Our consultative approach can help guide your decision-making. We take time to share our findings, provide recommendations and discuss how each action can optimize various aspects of your operations and maintenance.




OPTIMIZE

• Regulatory compliance

• Record keeping

• Maintenance planning and prioritization

• Spare parts supply

• Equipment utilization

• Operator training

• Capital expenditure planning and justification




TRUCONNECT REMOTE SERVICE

TRUCONNECT® is a suite of remote service products and applications to support maintenance operations and drive improvements in safety and productivity. It is an important building block in delivering Lifecycle Care in Real Time.


The data is transmitted to the Remote Data Center, where it is compiled and made available on the yourKONECRANES customer portal.

TRUCONNECT REMOTE MONITORING

• running time

• motor starts

• work cycles

• emergency stops

• brake monitoring

• inverter monitoring

Data is collected through a condition monitoring unit installed on the asset.


TRUCONNECT REMOTE MONITORING

BENEFITS

• Provides asset usage and operating information that is accessible on demand in the yourKONECRANES.com customer portal

• Notifies you of hoist overloads, emergency-stops and over-temperature occurrences through text or email alerts, allowing for prompt response

• Gives you an estimation of the remaining service life of selected components, such as hoist brakes and structures Currently available for CXT® and

SMARTON® cranes, and other engineered cranes for process

applications


TRUCONNECT Remote Support provides 24/7 access to a global network of crane experts and specialists, offering problem solving and troubleshooting to help reduce unplanned downtime. In controlled circumstances, two-way communication with the machines and their operators can be established in order to expedite corrective action. Remote Support is ideally suited for extremely remote locations.

TRUCONNECT REMOTE SUPPORT


TRUCONNECT REMOTE SUPPORT

Currently available for rubber tired gantry cranes and various engineered

industrial cranes in select regions

BENEFITS

• Begin troubleshooting soon after a breakdown or other event to minimize downtime

• Troubleshooting for problems that require high-level technical expertise

• Support for extremely remote locations

• Responsive support 24/7 from one easy point of contact, available by phone or email

• Helps you identify the need for corrective on-site maintenance actions and spare parts


• Data is stored in a highly secured location outside of Konecranes premises

• The condition of the remote connections is monitored by Konecranes for the highest availability

• Access to remote connections is strictly controlled and granted only to authorized personnel

DATA SECURITY

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• Enforced password policies

• The system is protected with anti-virus software installed in all workstations, specialist laptops and the remote data center

• The remote connections are isolated from the public Internet and all data traffic is encrypted

© 2016 Konecranes. All rights reserved.

Remote Monitoring usage data can be viewed by fleet or a single piece of equipment. A summary view allows you to easily filter by date. Easy-to-read graphs show running hours, hoist motor starts, hoist overloads, emergency stops and over-temperatures. You can also see an estimation of remaining service life, or design working period (DWP).

TRUCONNECT ON YOURKONECRANES.COM


Customers with a maintenance agreement have access to yourKONECRANES.com, our cloud-based customer portal. Usage data, maintenance data and asset details are linked, giving a transparent view of events and activities over any selected time interval. Aggregated data can be viewed, analyzed and shared quickly, for a single asset or an entire fleet. Insights can be drawn by observing anomalies, patterns and trends, helping users make informed maintenance decisions.

YOURKONECRANES.COM


Additionally, you can access inspection and service reports, service schedules, maintenance histories, asset lists, service spend and agreement details. You can also use yourKONECRANES to initiate service requests.

YOURKONECRANES.COM


NOT JUST LIFTINGTHINGS, BUT ENTIRE BUSINESSES


truconnect® and yourkonecranes.com work together to enable lifecycle care in real time

Technology