transportation induction program at the ......the induction program will work to instill in new...

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TRANSPORTATION INDUCTION PROGRAM AT THE CHRISTIAN FAMILY & CHILDREN’S CENTER (3/10)

DEFINITION OF INDUCTION: The Transportation Induction Program at the Christian Family & Children’s Center is a process designed to help the new bus driver to get his training needed during the first year of his work at the Center as well as to help them develop personally and professionally during the first year of employment. The first year driver is assigned a peer-mentors who will help, each along with his supervisors, through the program. A primary mentor who has several years’ experience in the transportation department at the Center is assigned by the Head Driver and Transportation Director. PURPOSE OF INDUCTION: The purpose of the Induction Program at the Christian Family & Children’s Center is to promote excellence in professional driving skills and knowledge and to orient and train faculty in the philosophies and practices inherent at The Christian Family & Children’s Center. It is intended for first year teachers and for experienced drivers new to The Christian Family & Children’s Center. It is the mission of The Christian Family & Children’s Center to provide Christian Programs for the family. The role of the transportation department is to support the programs that provide those services, and to provide its services in distinctly Christian ways. The Induction Program is designed to help drivers learn and practice professional driving skills, learn the variety of skills needed to operate each vehicle in the Center’s transportation fleet, learn to manage students and other passengers and clients that are served by the Center in professional and Christ-like ways, create a good vehicle transportation atmosphere, and be a good role model in accordance with the mission statement of The Christian Family & Children’s Center. The Induction Program should also help drivers become adjusted to the Center and the various aspects of the Center's many ministries as well as the procedures needed for its day-to-day operations. It should aid drivers in learning the procedures and techniques of vehicle management, and help drivers develop a healthy relationship with students and fellow staff members. The Induction Program will work to instill in new drivers the values and philosophy of Christian ministry and facilitate a higher rate of success than for drivers who do not experience the benefits of the program.

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AUTHORITY FOR INDUCTION: The authority for the Induction Program rests with the Center's Board of Directors. The clients of The Christian Family & Children’s Center expect excellence in their drivers, having entrusted their families to this Center because of its unique mission and philosophy. The Administration recognizes this mandate and seeks to provide drivers who are well qualified, and who fully implement the philosophies of The Christian Family & Children’s Center. The Administration at The Christian Family & Children’s Center does not hire drivers to do their own thing! Rather, the various personalities of the individual staff must be exhibited within the confines and overall direction of The Christian Family & Children’s Center's philosophy. Our Mission Statement at The Christian Family & Children’s Center is the foundation for all programs including the Induction Program. The induction plan shall reflect a mentor relationship between the first year driver and the induction team. RATIONALE: It is our belief that the early experiences of a beginning driver or a driver in a new assignment are critical to their development. Both attitude and driving style are likely to be established during the first year of driving. It is imperative that support and guidance be given to drivers as they are faced with new tasks, new students, new rules, and many other challenging situations during their first year of driving or their first year in a new assignment. These drivers need assistance with both philosophical understanding of the role of driving at the Center and development of specific driving that will meet the needs of the clients of the Center and the Transportation department goals. It is of particular importance that the philosophy, mission, and goals of The Christian Family & Children’s Center be transmitted to drivers who are new to the Christian ministry environment or new to the Center itself.

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ASSESSMENT OF NEED FOR INDUCTION: New and first year drivers at The Christian Family & Children’s Center have special needs that must be addressed if drivers are to be successful in conforming to the Mission Statement of our center. In general, new drivers could be understood to need the following: ∙ Orientation to the institution ∙ Development and improvement of professional

driving skills ∙ student management techniques ∙ Personal and emotional support ∙ Advice on resources and material ∙ Information on Center policies ∙ Techniques of communication and information

transmission at the Center Given the above needs, the Induction Program at The Christian Family & Children’s Center will provide mentors for the first year drivers and drivers new to the Center. A mentor will be supplied to drivers enrolled in the Induction Program. A meeting place and time will be selected for regular support meetings between the inductee and his or her mentor. Forms will be supplied which will facilitate reporting and record keeping. Subjects of concern and projected plans to address these subjects are to be recorded during each meeting. DEFINITION OF AN INDUCTEE: An inductee is a beginning driver or a driver new to The Christian Family & Children’s Center, regardless of the amount of driving experience that they might have previous to coming to the Center.. RESPONSIBILITIES OF INDUCTEE: 1. Must work with a mentor. 2. Must attend induction meetings. 3. Must schedule reciprocal driving observations with mentors. 4. Must make an effort to implement suggestions of mentors. 5. Must complete an evaluation of the Induction Program team. 6. Must maintain documentation of the induction process and that

documentation is due one year from the time the driver enters the program or gets his CDL license if new.

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GOALS AND OBJECTIVES OF INDUCTION: The goal of the Induction Program is to provide settings and opportunities for new drivers to be effectively oriented to the patterns, practices, and philosophy of The Christian Family & Children’s Center and to develop effective driving skills and techniques. The development of effective drivers and efficient transportation environments is the intent of this program. The objectives of the Induction Program are: Upon completion of the Induction Program the inductee will: 1. Demonstrate a familiarity with our organizational structure, practices,

procedures, and schedules of The Christian Family & Children’s Center. 2. Understand the philosophical directives of The Christian Family & Children’s

Center and how they are implemented in the Center's daily life. 3. Use effectively the various forms, charts, files, and record keeping systems of

The Christian Family & Children’s Center. 4. Develop an understanding of vehicle maintenance techniques, processes and

procedures. 5. Observe experienced drivers in a transportation environment. 6. Establish a trusting relationship with a colleague and experience a variety of

non-evaluative interchanges, using this relationship as a resource. 7. Manage time and talents in such a way as to improve driving effectiveness. 8. Understand paperwork expectations and procedures for doing so. 9. Develop time management skills. 10. Develop professionally and personally as a professional driver. 11. Discuss the Christian philosophy of ministry and interact with how that is

affected by each driver, and Center events and procedures. 12. Develop a developmental understanding of children and develop inter-staff

communication skills. 13. Develop a firm understanding of the confrontational principles addressed in

Matthew 18 and integrate these principles into real life situations at the Center. 14. Know the discipline policies of The Christian Family & Children’s Center and

apply them when needed.

Inductees will be expected to complete the following in order to meet the objectives previously listed: 1. The mentor and supervisors will meet formally with new drivers to demonstrate

the use of various forms, charts, files, etc. that are in use at our center. A check list will be used to insure that each item is discussed and that the inductee has been properly oriented to such procedures.

2. An office staff person will orient the inductee to telephone, copier, and other

pertinent office equipment use. A check list will insure that each item is understood.

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3. The supervisor will tour each of the Center buildings with each inductee to properly orient him or her to the facility, discuss placement of all transportation equipment, filing, forms, and other uses pertinent to the transportation department. A check list will be used.

4. Inductees will be asked to view selected videos and read selected articles to become familiar with the Christian philosophy of ministry and learn professional driving protocols and education. An informal meeting with a supervisor will be arranged for non-evaluative discussion concerning issues or questions raised.

5.. Inductees will be asked to observe experienced drivers and discuss this experience with the mentors.

THE MENTORS: ∙ Shall be experienced drivers from the Center’s transportation

department. The level will match that of the inductee, as much as possible.

∙ Shall be people of integrity who are willing to invest time and energy into the life of a new driver.

∙ Shall help inductee obtain available professional resources. ∙ Shall schedule reciprocal observations. ∙ Shall assist in the interpretation of Center policies and practices. ∙ Shall report directly to the Lead Driver and Transportation Director. THE INDUCTION COUNCIL:

∙ Shall consist of mentors, principals, Lead Drivers, Center Director, the

administrator, and any leadership team members appointed. ∙ Shall oversee the functioning of the induction program. ∙ Shall review reports, forms, and evaluations. ∙ Shall regularly meet with inductees. ∙ Shall evaluate and improve the induction program as an ongoing process

of The Christian Family & Children’s Center. ∙ Shall determine target dates for completion of various responsibilities

based on the yearly calendar and the inductees need assessment. EXIT INTERVIEW OF INDUCTION PROGRAM: An exit interview will take place in the end of each year between the inductee and the induction council. Information gained from this interview will be used to evaluate the ongoing induction process. Adopted February, 2005 Amended August 7, 2007

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INDUCTION PROGRAM AT

The Christian Family & Children’s Center FORMS USED IN THE INDUCTION PROGRAM NEEDS ASSESSMENT

FACILITY ORIENTATION CHECK LIST (TELEPHONES, COPIERS, FORMS, SUPPLIES AND OTHER PERTINENT EQUIPMENT)

FORMS, CHARTS, AND FILES CHECK LIST

VEHICLE INDUCTION CHECK LIST

INDUCTION VERIFICATION FORM

EVALUATION FORM - INDUCTEE'S REPORT

REPORT LOG

ONGOING TRAINING MATERIALS

INDUCTION LOG. Driver may use separate notebook and paper

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The Christian Family & Children’s Center

Ongoing Training Procedures

VIDEO TRAINING

School Transportation Security Awareness (Terrorism)

The Safest Way Out (Emergency evacuation)

Idling

CDL Vehicle Inspection (Pre-trip)

___ CDL Operating Techniques (Parts one and two)

___ CDL Air Brakes

___ Field of Vision (Mirrors)

___ Winter and Adverse Weather Conditions

___ Discipline and Student Management

PROFESSIONAL ARTICLES / READING

___ PA Point System

Yellow Current School Bus Manual

___ Rural Roads Safety

CDL Manual

___ All About Fire Extinguishers

___ Hours of Service Pamphlet

___ Booster Seats

___ The ABC’s of Air Brakes for School Bus Drivers

___ Sexual Harassment on School Bus

___ Time for Winter Air (Proper Inflation of tires)

___ Mirror Adjustment

___ Key Safety Tips at Highway Rail Crossings

___ Cleaning Vehicles

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___ School Bus Stopping Law

___ Scanning and Using Mirrors

___ Handrails and Drawstrings (Clothing Hazards)

___ Safety Habits (Speed and Space Management)

ONGOING TRAINING

First Aid / CPR Training

___ New Employee Checklist Completed

___Black book obtained at end of induction

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The Christian Family & Children’s Center NEEDS ASSESSMENT NAME OF INDUCTEE:__________________________ DATE:_______________________________________

KEY

1. Highest Priority

2. Moderate Priority

3. Low Priority

PROGRAM COMPONENTS (mark each item with the number from the key as appropriate) This checklist is to be completed first to determine most important issues that need covered and in which order. MANAGEMENT SKILLS 1. Job start-up activities ___ 2. Driver Route and schedule planning 3. Driving Fundamentals 4. Paperwork ___ 5. Client and student management 6. Supplies / equipment ___ 7. Time management 8. Other duties ___

INSTRUCTION Other 1. Personnel information ___ 2. Staff and Community relations ___ ___ 3. Extra-curricular programs ___ 4. Communication with parents ___

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INDUCTION PROGRAM AT The Christian Family & Children’s Center

FACILITY TOUR CHECK LIST

South Campus ___ Telephone System (See phone list, directions and procedures) ___ Main Office Copier ___ Fax (Send and Receive) ___ Security System (See Checklist, Directions) ___ Bus Driver Filing Locations ___ Paperwork Turn in Location and Contacts Extra Key Locations ___ Air Hose Connections ___ Radio Location and Use Procedures ___ Loading, Unloading, Parking and Traffic Route Procedures North Campus ___ Telephone System (See Phone List, Directions and Procedures) ___ Main Office Copier ___ Fax (Send and Receive) Fire Alarm (Operations, Turn Off, Alarm) See directions ___ Security System (See Checklist, Directions) ___ Bus Driver Filing Locations ___ Paperwork Turn in Location and contacts ___ Extra Key Locations ___ Radio Location and use procedures ___ Loading, Unloading, Parking and Traffic Route Procedures

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Bus Garage ___ Telephone System (See Phone List, Directions and Procedures) ___ Main Office Copier ___ Fax (Send and Receive) ___ Fire Alarm (Operations, Turn off, Alarm) See directions ___ Security System (See Checklist) ___ Bus Driver Filing Locations ___ Paperwork Turn in Location and Contacts ___ Extra Key Locations ___ Air Hose Connections ___ Radio Location and use procedures ___ Loading, Unloading, parking and Traffic Route Procedures Other Office Procedures ___ Email and Server Computer Training ___ Radio Use Policy Route Mileage (taking/turning in) ___ Route Maps (making/turning in) ___________________/_______ ____________________/______ (Signature of Mentor) (Date) (Signature of Inductee) (Date) -----------------------------/-------------- (Signature of Mentor) (Date)

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CHECK LIST FOR FORMS, CHARTS, AND FILES

Daily Schedule and Route Books ___ Long - Range Plans Transportation Department ___ Weekly Maintenance Log ___ Bus Reports Gas Reports Maintenance Reports Field Trip Reports Fuel / Usage Completion Form 100 Mile Trip Log Books and Reporting Procedure ___ Petty Cash Forms Maintenance Forms (for Building Repair) Reimbursement Forms Field Trip Database Usage MSDS Sheets Clipboard Contents and Clipboard Maintenance ___ Cleaning of Vehicles Form ___ Hourly Wage Worker Time Sheet Reporting CDL Licensing Forms and Turn In Procedures * Turn in and copying of all licenses, physicals, etc * CDL License Copy and Reimbursement Policy * Physical for State * Physical for Interstate Travel * Training Certification Card * Drug Testing Forms * DMV Violation Reporting Forms

___________________/_______ ____________________/______ (Signature of Mentor) (Date) (Signature of Inductee) (Date) -------------------------------/------------- (Signature of Mentor) (Date)

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Vehicle Induction

Professional Vehicle and Equipment Training must be done on each vehicle

with a supervisor or designated mentor (or other driver), and must include orientation

and pre-driving before hauling passengers. Special Vehicle Issues must be reviewed

and training completed on each vehicle that contains the special equipment.

Special Equipment: (CDL)

____ Air Brakes (if endorsed)

gauge location, warning buzzer, air cock drainage, slack adjusters

____ Multiple Speed Rear-ends

shifting procedures and practice, button locations, shifting patterns

____ Strobe Lights

____ Glow Plug Orientation, Startup, Warning Buzzer

____ Water in Fuel Indicators and Procedures

____ Block Heater Locations, Chords, Procedures

____ Engine Bra covers

____ Heater Shutoff Valves and Flow Slow Down to Control Heat on Mild Days

____ Emergency Exits, Roof and Window

____ Standard Shift Functions and Patterns

____ Broadcast Radio and Tape player functions

School Student Signage Use and Non-Use

Car Seat Usage: In each vehicle, make sure you know the following:

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____ Extra Key Placement

____ Clipboard Storage, use, credit cards

____ Fueling procedures, locations

____ Radio Locations and Special use issues

____ Seat Adjustment Controls

____ Special Starting Procedures

In each vehicle, know the procedure to check:

Oil level

Automatic transmission fluid

Brake fluid

Tire pressure

Radiator coolant level

_____: All completed for each vehicle

Vehicle Special Issues

BUS 10:

___Glow plug instruction

___seatbelt use mandatory

___locking features

BUS 16:

___Glow plug instruction

___Seatbelt use mandatory

___Locking features

BUS 30

___Air adjustable Seat

___Air tank draining (end of run)

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___Sign coverage for non-daily transportation use

___Air brakes

___PA system use

___Locking features

Bus 33

___Cruse/Idle adjustment

___Dash usage

Coach Bus

___Stop usage

___Odometer

___Fully

___Fluid check

___Rear engine system

___Bathroom dump

___CD/Radio/Tape/DVD operation

___Oil check

___Luggage door locks

___Spare tire

___Load distribution

___Air leveling

___Air mixture

___Sign change

Vans 2,4,SV1:

___Sign-age installation, car seat usage, seat removal

Van 4:

___ Wheelbase / weight handling issues

SV1:

Yellow Dump Truck:

___dump bed usage

___tail gate usage

___hauling issues

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___double clutching

___tailgate release

___pre-trip procedure

___2 speed rear end

___compression braking

___plow usage

Red Plow truck:

___starting procedures

___plow usage

___dumping / tailgate usage

___duel fuel tanks

___4 wheel drive usage including locking hubs

Box Truck:

___glow plug starting

___engine shut off

___cargo ramp

___cargo locking, and latching procedure.

Trailer:

___hitching procedure

___pre-trip procedures

___chain usage and trailer load-checking procedure

___loading and unloading procedures including tail-ramp usage and storage

_____________________/_____ ____________________/_____ (Signature of Head Driver) (Date) (Signature of Mentor) (Date) ------------------------------/------------- (Signature of Mentor) (Date)

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The Christian Family & Children’s Center CDL Policies (Supervisor Review) ___ Read Handbook and signed off on policies ___ Reviewed all policies with supervisor ___ Cleaning Policy ___ Personal Vehicle use and fuel replacement policy ___ Paperwork requirements Weekly Maintenance Fuel usage Field trip reports ___ Moving violation policy ___ Music Policy ___ Student supervision policy ___ Matthew 18 and communication policy ___ Christian Character and Professional Conduct Policy ___ Email and Computer use policy ___ Snow Delay Policy ___ Poor road driving policy (including snow delays) _____________________/_____ ____________________/_____ (Signature of Lead Driver) (Date) (Signature of Mentor) (Date) ------------------------------/------------- (Signature of Mentor) (Date)

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MENTOR/INDUCTEE REPORT LOG The inductee must complete a log of activities in order to complete the induction process. At the beginning of the process he will be given a notebook in which to complete these notes. If the inductee prefers another way to do the documentation process they may with the approval of the supervisor as long as it works. After each process that is done which applies to the induction process the inductee will date and note the activity. He or she may choose to make comments about each of the processes if they would like. One or more of the following areas should be addressed by the log: ∙ Orientation to our institution ∙ Development and improvement of professional driving skills ∙ Personal and emotional support. ∙ Advice on resources and materials. ∙ Information on center policies. ∙ Techniques of student and client management. ∙ Time management. ∙ Interpersonal communications. ∙ Completion of checklists _____________________/_____ ____________________/_____ (Signature of Head Driver) (Date) (Signature of Mentor) (Date) ------------------------------/------------- (Signature of Mentor) (Date)

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INDUCTION PROGRAM AT The Christian Family & Children’s Center INDUCTION VERIFICATION FORM NAME OF INDUCTEE:_________________________________________________ Center YEAR:________________ GRADE / SUBJECT:_____________________ Please check the following items to certify completion by the inductee: ___ Regularly scheduled meetings with mentor completed. ___ Regularly scheduled meeting with Induction Council held. Forms properly completed. Induction Log Reviewed and Completed ___ Required responsibilities of inductee completed

Employee New Checklist Completed

Comments by mentor:

Comments by Supervisor:

_____________________/_____ ____________________/_____ (Signature of Head Driver) (Date) (Signature of Mentor) (Date) ------------------------------/------------- (Signature of Mentor) (Date)

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EVALUATION FORM - INDUCTEE'S REPORT

Please write an evaluation of each of the following areas:

1) Orientation to forms, procedures, equipment, and building facility.

2) Mentor and meetings with mentor.

3) Induction Council and meetings with the Council.

4) Required readings, viewing videos, etc.

5) Other.

_____________________/______ (Signature of Inductee) (Date)

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INDUCTION PROGRAM

AT The Christian Family & Children’s Center TEAM ASSESSMENT / FEEDBACK Evaluation of the induction plan will be used to insure maximum effectiveness. The Induction Council will evaluate the strengths and weaknesses of the Induction Program as seen by the inductee, the mentors, and the Council. DATE: ________________________ 1. What were the strengths of the program? 2. What areas should be improved? 3. What areas should be deleted? 4. What could be added to improve the plan?

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