transforming the library to cope with the new web technology and social challenges dr. vivek patkar...
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Transforming the Library to Cope with the
New Web Technology and Social Challenges
Dr. Vivek [email protected]
NACLIN 2007New Delhi, Nov. 20-23, 2007
LIBRARY
RESOURCES
NEEDS
TECHNOLOGY
Library Development Drivers
Web Developments• Folksonomy & Social Tagging
Tagging by the users called ‘social tagging’ and automated indexing technologies differ from the traditional library practice of classification.
A well-evolved folksonomy through the individual choices acts as a shared vocabulary for the users.
Flickr and del.icio.us are the examples of websites using folksonomic tagging
Web Developments (2)
• Wiki Sites Development
Production of the material is taking place through a collaborative mode. (e.g. Wikipedia)
In the wake of Wiki development the foundation principle of textual unity that governs the bibliographic extraction is shaken besides the quality assurance.
Web Developments (3)
• Web 2.0 & Library 2.0 Web 2.0 would promote users participation in
knowledge production & organisation.
Personalisation of the library web pages, blogs and allowing users to add their reviews & comments on the material in the library catalogue set the new trend under Library 2.0 developments.
The library content management and services become more user-driven in this model.
Social ExpectationsSelect new demands by• unemployed and entrepreneurs
(say for job opportunities and marketing)
• students, housewives & surplus workers (for career development options)
• urban dwellers (say for housing, legal and financial matters)
• rural masses (say for agriculture, health and welfare matters)
• physically challenged & senior citizens (say for privileges & facilities)
Emerging Challenges (1)
• Certainties of authenticated production of knowledge are replaced by the uncertainties of unregulated knowledge production and dissemination.
☼ Development of new approaches for
information management
Emerging Challenges (2)
• The emerging knowledge society, which demands strict adherence to the Copyright and IPR, finds their violations facilitated by those very technologies that shape this society.
☼ Evolve new controlling methods using
the technology
Emerging Challenges (3)
• The Web 2.0 and Library 2.0 technologies reduce intermediation by the library professional for assuring quality.
☼ Promote information literacy skills so
that users could discriminate
among the sources
Emerging Challenges (4)
• Knowledge is no longer associated with knowing the truth (use value) alone; it is more for the economic purpose (exchange value) in the new post-industrial society.
☼ Strategies to meet both the purposes
are to be developed
Emerging Challenges (5)
• The project of “Cosmopedia”, say an extension of the Internet and Wikipedia, envisages linking diverse resources like museums, libraries, archives and others for integrating the material on any topic.
☼ Train online equivalent of the reference
librarian to manage such huge data
and guide the users
Emerging Challenges (6)
• The future generation of users would demand more of total immersion experience of the information (means use of all physical senses in assimilating information and knowledge).
☼ Design the services incorporating
these needs
Emerging Challenges (7)
• To deal with the information overload problem the ranking or relevance weight of the information would have to be provided.
☼ To go beyond metadata and perform
content analysis, data mining, text
mining and web mining to serve the
user
Emerging Challenges (8)
• To reduce the fluency divide between those who passively consume information and those who have skills to organise and apply information.
☼ To organise IT training for different
sections of the society employing
innovative methods
Emerging Challenges (9)
• Second career building, self-renewal, management of special purpose library and business intelligence organisation, would be needed by the library professionals.
☼ To start suitable part-time or distance
education courses
Library Types• Academic Library:
– University (higher learning & research oriented)– College (examination oriented)– School (general knowledge oriented)
• Public Library:– National (depository type)– State Central (depository type)– Municipal (general reading purpose)– Privately run (objective driven)
• Corporate or Institutional Library:– Private sector (research & development, need based)– Public sector (general and need based)
• Special Library:– Subject or area research (specific purpose)– Special groups (e.g. blind persons, small kids)
SWOT Analysis
Strengths:
- Inf. organization skills
- Preservation experience
- Services innovation
Weaknesses:- Gate-keeping image
- Poor collection
Opportunities:- Global access to information
- Integrated/Holistic services
- Ease in networking
Threats:- Financial crunch
- Declining patronage
- Skill obsolescence
- Isolated entity
A1: ----------A2: ----------A3: ----------A4: ----------A5: ----------
N1
N2
N3
N4
N5
Library Resources
Knowledge Hub Needs
N6 N7
TransformationProcess ε {new skills, cyber-infrastr., networking, expert help,…}
A Conceptual Model for Transformation
N8
Participatory Techniques• Analytical Hierarchy Process
• Interpretive Structural Modelling
• Critical Systems Heuristics
• Generic Design Science
• Compromise Programming
• ZOPP - Zielovienterte Projektplanung (Objective-Oriented Project Planning)
• Soft Operations Research
Situation Analysis
Loss of users
New needs
not met
Users do not visit
Membership drop
Obsolete
collection
No new service
Poor infrastr-ucture
Outdated skills
New needs not
perceived
Existing Situation
Effects
Core Problem
Causes
Roots
Objective Analysis
Users have a better
image of the library/K.C.
New services to be given
More users footprints
More use of collection
Infrastru.
upgraded
New demand
s met
Internet service given
Staff skills upgraded
Needs are surveyed regularly
Future situation
Indicators
Core Objective
Results
Activities
New Services• Document evaluation
• Comprehensive referencing
• Translation (technical and general)
• Career guidance
• Fine arts appreciation programmes
• Meet the author/poet programmes
• Contact of experts in different fields
• Organising discussions and suitable events using the library collection
Pertinent Skills• Records Management
• Content Analysis & Content Management
• Text Mining, Data Mining, Web Mining
• Open Archive Building• Geo-informatics [particularly, Remote Sensing & GIS]
• Infometrics & Webometrics
• Technology Management
• Soft Skills
Transforming the library to harness new Web technologies and address emerging societal needs is the key
to sustain its relevance