transforming the culture of advising: success through collaboration
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Transforming the Culture of Advising: Success Through Collaboration. NACADA 2014 National Conference October 11, 2014. Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson – Student Services Coordinator, College of Nursing. - PowerPoint PPT PresentationTRANSCRIPT
Transforming the Culture of Advising:
Success Through Collaboration
NACADA 2014 National Conference
October 11, 2014
Dr. Jody Owen – Director, First-Year Advising Center and University Academic Advising Ms. Meghan Peterson – Student Services
Coordinator, College of Nursing
Activity: Newspaper Article
One Year from Now: Imagine that your campus newspaper is publishing an article about advising at your institution. In an ideal world, what would that article say?
Write two or three highlights from that article.
Presentation Learning Objectives
Introduce participants to the development and adoption of a new advising model
Discuss the application of proactive and appreciative advising strategies at SDSU
Provide participants with methods to change the advising culture on their campuses
Institutional Profile Four-year, public, land-grant institution Founded in 1881 10,220 undergraduate students (FTE) in fall 2013 2,137 first-time, full-time students in fall 2013 Offer 73 undergraduate majors, 32 master’s
degree programs, 15 Ph.D. programs, and 2 professional doctorates
Carnegie Foundation ranking: research university, high research activity
Division I athletic programs Located in Brookings, SD, population 22,591
History of Advising at SDSU
Previous model: Primarily faculty advisors with some professional advisors
What was working? What wasn’t working?
Student Success Model Student success task force: 2009-2010
Identify effective practicesInventory SDSU initiativesDevelop a comprehensive model
Implementation teams formed: 2010-2011
Implementation: 2011-2012
Implementation Teams Common Read Early Alert First Year Advising Center First Year Seminar Individual Learning Plans/Mentoring Learning Communities/Block Scheduling Living/Learning Communities Meet State New Student Orientation Readmit Success Plan Summer Bridge Supplemental Instruction
First-Year Advising Center
Modeled after the existing professional advisor structure
Full-time professional advisors for first-year students
Holistic approach to advising: academic, career, and personal goals
Advisors are specialists rather than generalists
Adoption of New Advising Philosophies
Proactive AdvisingEarly AlertCollege Student Inventory
Appreciative AdvisingIntroduction at SDSU Implementation Plan
Outcomes Advisee Satisfaction Survey
SP11 – SP12: Student satisfaction increased in 23 of 24 areasSP11 – SP14: Student satisfaction increased in all 24 areas; increased by double digits in 13 of 24 areas
Institution retention rateIncreased by 3.5% within three years of
implementing Student Success Model
Changing the Culture
John Kotter’s Eight Stages of Change1. Create a sense of urgency2. Put together a strong team3. Create an appropriate vision4. Communicate vision broadly5. Empower employees to act6. Produce sufficient short-term results 7. Build momentum – use it to tackle tougher
change problems8. Anchor new behavior in organizational culture
Activity: Presidential Cabinet
Review your newspaper article highlights from the start of this presentation. Which players on
your campus could help you implement the change you are seeking?
Questions
Jody Owen605-688-4155
Meghan Peterson605-688-4089