e-ELCA: e-Learning to enhance education and training for end of life care

Victoria WinlowHEE e-LfH Assistant Programme Manager18th November

Commissioned by the Department of Health and delivered by HEE e-Learning for Healthcare (e-LfH) in partnership with the Association for Palliative Medicine of Great Britain and Ireland (APM) to support the implementation of the Department of Health's national End of Life Care Strategy (July 2008)

Background

Over 150 sessions in 8 modules

e-LfH e-learning is available free of charge to all relevant users in health and social care, thus facilitating multidisciplinary training and teamwork across sectors

Modules available

http://www.e-lfh.org.uk/programmes/end-of-life-care/

e-ELCA website

http://www.endoflifecareforall.com/

13 open access sessions for non-registered users aimed at social care workers, volunteers and admin staff

Open access

http://portal.e-lfh.org.uk/account/logon

e-LfH Hub

Skills for CareSkills for Care have mapped the e-ELCA sessions to the national end of life qualifications units. They can be found at:http://www.skillsforcare.org.uk/Skills/End-of-life-care/End-of-life-care.aspx

There are 14 units which form the core of the qualifications and the e-ELCA sessions identified can support learning for each unit as specified

Making the most of e-ELCA

• This guide is intended to provide a brief overview of factors that can help organisations maximise the effectiveness and value of using e-ELCA

• It is based on results from an online survey and a number of focus groups (users and non-users) and includes a few useful case studies

• The feedback we received identified 4 main areas:

1. Benefits of using e-ELCA within blended learning 2. Factors within organisations that can provide support to those using e-ELCA 3. More help with access and navigation 4. Better communications telling people about e-ELCA

• We identified a number of emerging critical success factors that can contribute to an increase in the use of e-ELCA if they are in place

Top 10 tips

• Consider setting up hubs of learning for people to access e-learning in a supported environment rather than alone, at home or at their desk

• Use a facilitator/trainer when a group comes together to discuss any issues or concerns either before or after e-learning takes place

• Have protected time in the learner’s diary for e-learning and ensure their work place mentor also has protected time to provide the appropriate level of support

• Use the case studies in e-ELCA sessions to generate discussion with learners or adapt to local circumstances which are more meaningful for the learner

• Encourage learners to make use of the other resources often mentioned at the end of e-ELCA sessions and bring any questions they may have as a result to a group session or meeting with their mentor

Top 10 tips

• Provide realistic deadlines for completing identified sessions

• Talk with the individual learner about the sessions they have completed and how they will apply the learning to their practice

• Try to link packages of sessions to mandatory training and revalidation requirements as well as ‘essential to role’ training

• Look at other HEE e-LfH programmes and see where related sessions which could help the learner expand their knowledge e.g. sessions in Shared Decision Making, Dementia and Death Certification

• Include examples of good practice and the resulting benefits of e-learning as a method of learning

What’s new in 2015

• New learning platform designed to work on a range of smart phones and tablets and is much easier to navigate

• Document listing all sessions along with their learning objectives

• Sessions mapped to the nine high level learning objectives in ‘One Chance to Get It Right’

• Training needs analysis linked to the five Priorities for Care to help people access learning that they need

• Supporting training for Priorities for Care of the Dying Person

• ‘Making the Most of e-ELCA’ guide

What’s coming in 2016

• Additional guidance and defined learning packages to increase accessibility and help staff and educators find and use sessions to meet learning needs

• All sessions will have been updated

• New sessions for Palliative Care Specialists: Procedures in specialist palliative medicine

• Sessions to be developed in response to feedback – i) symptom management specific to the last days of life and ii) the AMBER care resource

• Mapping to and supporting new workforce training policies (Talent for Care, Care Certificate, nurse revalidation, core competences for doctors)

• Mapping to the APM undergraduate and junior doctors curricula

Exercise

E-learning is a more flexible way of delivering training (considering shift patterns)

IT literacy of staff

Can engage subject matter experts within a department who then can use e-learning as a blended solution

Organisational change e.g. departmental restructuring, cost cutting etc.

Thank you

Any questions?