Transferring Learning and

Sustainability

Its more than making the booking

Maximising learners ability to transfer the learning and sustain motivation and enthusiasm requires support and opportunities

The Questions

Which factor most influences the ability of the newly-qualified manager to deploy their new skills? • A. A supportive line manager • B. Access to opportunity while ‘working on

the job’ • C. Employer funding and support • D. None of the above

Donald Kirkpatrick

The Four Levels

• Reaction - Discovering• Learning- Processing• Behaviour- Application• Results - ROI

Start with the end in mind

• Objectives• Learning Sets• Study Time• One to One’s• Opportunities• What next?

What Else?

Level 1 – Happy Sheets

Level 1: Reaction – How can you help?Happy Sheets – Did they like the experience

Level 2

Level 2: Learning

Assignments – Work Based• Internal opportunities to integrate the

learning• Internal monitoring and support• Objectives aligned to module

40% said this could be improved

Level 3

Level 3: BehaviourApplication of the learning in the work environment

• What opportunities are being provided• Do they have time• How is this evaluated

48% of senior manager frustrated at lack of opportunity to implement learning

Level 4

Level 4: ResultsDid the learning impact on business results

• How is this measured• Opportunities to integrate the learning• Support and encouragement

1 in 5 asked to demonstrate learning

ROI and Sustainability

Has the learning investment paid off –How is it measured? • Opportunities• On going support• Projects• What else?

17% of Organisations measured against objectives

Assessing development

Level 1 Reaction

Level 2 Learning

Level 3 Behaviour

Level 4 Results

Satisfaction/Feedback

Happy Sheets

Test/Skills demonstration - Learning

Transfer to workplace

Application - Behaviour

Return on investment- Value for all

Kirkpatrick’s 4 level framework

Question

Which factor most influences the ability of the newly-qualified manager to deploy their new skills? • A. A supportive line manager • B. Access to opportunity while ‘working on

the job’ • C. Employer funding and support • D. None of the above

What do they say?

Ensure you make the most of the Investment?