town of cochrane bylaw no. 03/2009 water utility bylaw · (bbb)“water supply” means the supply...

TOWN OF COCHRANE

BYLAW NO. 03/2009

WATER UTILITY BYLAW

BEING A BYLAW OF THE TOWN OF COCHRANE, IN THE PROVINCE OF ALBERTA,RESPECTING THE WATER UTILITY SYSTEM

WHEREAS Municipal Government Act (R.S.A. 2000, M-26) authorizes a municipalityto operate a water system as a public utility for the purpose of supplyingand distributing water to residents, industrial and commercial users, forfire protection, and to all other customers in the Town of Cochrane andsubject to Council approval to customers outside the Town boundaries.

AND WHEREAS the Municipal Government Act authorizes a municipality to pass a bylawrespecting public utilities and services provided by the municipality.

NOW THEREFORE THE MUNICIPAL COUNCIL OF THE TOWN OF COCHRANE, IN THEPROVINCE OF ALBERTA, DULY ASSEMBLED, HEREBY ENACTS AS FOLLOWS:

1.0 TITLE

1.1 This Bylaw may be cited as the "Water Utility Bylaw".

2.0 DEFINITIONS

2.1 In this Bylaw:

(a) "Account" means the arrangement by which a Owner assumes the obligationto pay for the water supplied by the Town to the Customer's premises.

(b) “Approved” or “Approval” means approved in writing by the Chief Administrative Officer of the Town of Cochrane.

(c) “Backflow" means the flowing back or reversal of the normal direction of flow in either the Water System or a Customer's plumbing system.

(d) “Backflow Prevention System" means a device or devices used in a water piping system to prevent the Backflow of water into the Town's WaterworksSystem from the Customers system.

(e) “Bleeder" means a valve connected to the Water Service or the internalhouse plumbing which allows for a continuous flow of water to prevent thewater from freezing.

(f) “Bulk Water” means Bulk Water as provided through the coin or code operated facility, located at 124 Griffin Road for the sale of potable water on abulk basis.

Bylaw No. 03/2009 - Water Utility Bylaw of 28

(g) "Bypass" means plumbing installed on 50mm (2") lines and larger to divertwater around the Water Meter for servicing requirements.

(h) “CAO” means the Chief Administrative Officer of the Town of Cochrane.

(i) "Certified Backflow Tester" means an individual that is trained and holds validcertification in the inspection and testing of Backflow Prevention Systems.

(j) "Combined Line" means a waterline that supplies water for both firefightingand commercial or domestic purposes.

(k) “Commercial Irrigation” means the commercial application of water to plants, trees, shrubs, gardens patio pots, lawns, sod or any water otherwise used tosupplement the horticultural process for profit.

(l) “Commercial Water User” means a Customer whose premises is used primarily for commercial purposes and which premises is connected to thewater system.

(m) “Control Valve” means a valve located on the Private Service immediately after the Private Service enters the building or residence which when shut offallows no water to enter the building.

(n) "Council" means the Municipal Council of the Town of Cochrane.

(o) "Cross Connection" means a physical connection between a waterline andanother pipe whereby the drinking water is permitted to mix with liquids orsolids and thus has potential to become contaminated.

(p) “Curb Stop” means a control valve located on a Service at or near the property line which can turn on or off the water to the building or residence.

(q) "Customer" means any applicant, Owner, person, persons, corporations,associations, or any other municipal corporation, the Government of Albertaor the Government of Canada whose property is connected to the watersystem or any lessee or occupant of such property who requests waterservices or has applied to the Town for an Account or is otherwiseresponsible for paying such Account for water services and receives waterservices from any Town owned infrastructure.

(r) “Downstream” means the side where water exits the Water Meter.

(s) “Dual Flush Model Toilets” means all toilets that have a 6 Litre maximum full flush for solids and a 4 Litre maximum reduced flush for liquids.

(t) “Fire Line” means a waterline used solely to supply water for the fireprotection purposes.

(u) “Hydrant" means a discharge pipe with a valve and spout at which water may be drawn from a water main.


(v) “Hydrant Permit” means the Hydrant System Permit Application, Hydrant System Permit Application Terms and Conditions and the Hydrant SystemPermit as set out in Schedule “F” of this Bylaw.

(w) “Irrigation” means the application of water, potable or raw, to plants, trees, shrubs, gardens, patio pots, lawns, sod or any water otherwise used tosupplement the horticultural process.

(x) "Manager of Water and Wastewater" means the Manager of the Water andWastewater Division for the Town of Cochrane or his/her designate.

(y) “New Lawn” means newly laid sod or newly planted grass seed.

(z) “Occupant" includes an owner of a premises where that Owner resides orcarries on a business within a premises, and includes any person orCorporation residing or carrying on a business, or both, within a premiseseither as a lessee or pursuant to a License of Occupation, where thatpremises is connected to the Water System.

(aa) “Once-through Cooling Equipment” means cooling, air conditioning or refrigeration systems in buildings, building systems and equipment (includingstand-alone ice machines), which rely upon the temperature of the watersupply for cooling purposes and deliver water to a drain or other dischargefacility without having recycled that water.

(bb) “Outdoor Water Use Restriction” means a restriction on the use of water in the Town by Customers as declared by the CAO.

(cc) “Owner" means a person registered under the Land Titles Act as the Owner of the premises or in the case of the premises other than land, any personwho is in legal possession thereof.

(dd) “Peace Officer" means a Community Peace Officer appointed by the Townpursuant to the Municipal Government Act, a Special Constable appointedpursuant to the Police Act, or a member of the Royal Canadian MountedPolice.

(ee) “Plumber" means a certified individual who installs, repairs, and maintains piping, fittings, and fixtures involved in the distribution and use of water in abuilding.

(ff) “Potable Water” means water which originates from a source or tap connected to the water system.

(gg) "Private Service" means the waterline installed on private property,connecting the Service at the property line to the Control Valve inside thebuilding prior to the water meter and includes the PRV and any portion of aFire Line or Combined Line that lies within private property (excluding theWater Meter).


(hh) “Private System" means the pipes, fittings, valves and appurtenances that convey water downstream from the Water Meter.

(ii) “PRV” means Pressure Reducing Valve.

(jj) "Remote Readout Device" means a small pad which is wired to the WaterMeter and attached to the outside of the building in a location such that theWater Meter reader can access it to remotely read the Water Meter.

(kk) “Residential Water Use” means the use of water supplied to a premises that is used primarily for domestic purposes and which premises is connected tothe water system, including but not limited to, single-family dwellings, multi-family dwellings mobile home parks, and condominium developments.

(ll) “Safety Codes” means the “National Plumbing Standards of Canada”.

(mm)“Safety Codes Officer" means the Safety Codes Officer for the Town ofCochrane.

(nn) “Seal" means the copper wire and Town Seal used to seal Water Meters and valves which cannot be removed without physically damaging the copper wireor Seal.

(oo) “Self-contained Unit” means a unit having separate plumbing and heating and a separate entrance.

(pp) “Service" means the lateral waterline, which connects the Town's water main to the Curb Stop located at the property line and includes the Curb stop asset out in Schedule "C" of this Bylaw.

(qq) “Take-Off" means any pipe distributing water to a home business that isconnected to the private service before the Water Meter.

(rr) 'Town" means the Municipality of the Town of Cochrane in the Province ofAlberta.

(ss) "Town's Agent" means the person or Corporation authorized by the Town tooperate the Waterworks System.

(tt) "Town Standards" means the most current edition of the City of CalgaryUtilities & Environmental Protection "Design Guidelines for DevelopmentPermits & Development Site Servicing Plans", the City of Calgary WaterResources "Standard Specifications - Waterworks Construction", the“National Plumbing Code of Canada” and Alberta Environment’s “Waterworks, Wastewater and Storm Drainage Systems”.

(uu) "Upstream" means the side where water enters the Water Meter.

(vv) “Violation Ticket” is a ticket issued in lieu of prosecution in respect of an infraction against this Bylaw pursuant to Part 2 of the Provincial Offences


Procedure Act, R.S.A. 2000, as amended or repealed and replaced from timeto time.

(ww) “Water Main" means a water pipe in the street, public thoroughfare or easement area granted to the Town, which forms part of the Town's waterdistribution network and delivers the Water Supply to Water ServiceConnections.

(xx) “Watering” means the distribution of water to the surface or sub-surface oflawns, gardens, or other areas situated outside buildings by pipes, hoses,sprinklers or any other method.

(yy) "Water Meter" means a device approved by the Town and installed by theTown which is designed to measure the quantity of water used by aCustomer. A Water Meter may have attached to it a Remote Readout Deviceas a component of the Water Meter.

(zz) “Water Meter Setting" means a portion of the Private System within which theWater Meter is installed or is to be installed.

(aaa)"Water Rate Schedule" means the schedule of rates, as amended by Councilfrom time to time, as set out in Schedule “A” and or Schedule "B" of this Bylaw.

(bbb)“Water Supply” means the supply of potable water delivered to a Customer’s property through the Waterworks System.

(ccc) "Waterworks System" means the system of water mains, pipelines, services,curb stops, hydrants and all appurtenances to the system of the Townestablished for the supply of water to Customers.

3.0 AUTHORITY

3.1 The Town has the power and authority to do all things necessary for the generalmaintenance, management and operation of the Waterworks System.

4.0 RESPONSIBILITY

4.1 The Town, having constructed or caused to be constructed, operated and maintainedthe Waterworks System, shall supply water, upon such terms as Council considersadvisable, to any residence, business, commercial development or industry situatedalong a water main within the boundaries of the Town, upon being requested to do so inwriting by the Customer in charge of said premises.

4.2 The Town, undertakes to supply water for domestic, commercial, industrial andfirefighting purposes to any residence, business, commercial development or industry atthe property line of the street or the boundary of an easement granted to the Town for itsWaterworks System.

4.3 The Town shall obtain, or require others to obtain on its behalf, as a condition ofdevelopment, all licenses, permits and approvals required for the Waterworks System


including all required easements, rights-of-way and pipeline and railway crossingauthorizations.

4.4 A Owner is responsible for providing such facilities as the Owner considers necessary inorder to have a continuous and uninterrupted supply of water of sufficient pressure forthe Owner’s specific purposes including fire protection, provided such facilities are approved by the Town and do not interfere with the operation of the Waterworks System.

5.0 SERVICE AND PRIVATE SERVICE CONNECTIONS

5.1 Application for Service

5.1.1 An application to install, abandon, modify or terminate the Service shall be madein writing to the Town and signed by the Customer.

5.1.2 Prior to the construction, abandonment or termination of the Service, theCustomer shall pay any and all fees assessed for the work to be provided.

5.2 Installation of Service

5.2.1 Following the approval and payment of all fees for the Service, a Owner shallauthorize the construction of a maximum of one Service per lot of suitable size asdetermined by the Town and shall locate the Curb Stop at or near the propertyline.

5.2.2 If a lot has more than one Self-contained Unit and the Owner requires more thanone Service then the cost of constructing each additional Service shall be paidfor by the Owner.

5.2.3 No person shall install or cause to be installed a branch line between the Serviceand the Waterworks system.

5.2.4 The Owner shall be responsible for all costs of connecting the Private Service tothe Service, including costs which may arise as a result of the actual location ofthe Service being different from the approved location of the Service.

5.2.5 Where a Service or Private Service passes through disturbed ground, the Ownershall be required to pay all additional construction costs of any required supportsystem or removal of contaminated soils.

5.2.6 No person shall extend a Private Service from one lot to another.

5.3 Refusal to Provide Service

5.3.1 The Town may refuse to construct a Service to properties which do not abut awater or sewer main.

5.3.2 If a Customer applies for installation of a Service to a property which does notabut a water main, the Town may conditionally approve the application for theService. Without limitation, conditions may include:(a) the Customer shall pay costs for construction of the Service; and


(b) the Service shall meet the specifications set out in the Town Standards.

5.4 Modification to Service

5.4.1 Where the Service is inadequate to supply the volume of water required at abuilding, an application for a larger Service may be made in accordance with thisBylaw.

5.4.2 Where the Service is no longer required, an application shall be made inaccordance with this Bylaw to discontinue the Service and the Customer shallabandon and terminate the Service at the expense of the Customer, according tothe guidelines established by the Town.

5.4.3 The Town may order the abandonment and termination of the Service toproperties on which no building exists or which are not in Account. Where theTown has ordered the Service to be abandoned and terminated, the Town shallnotify the Customer and/or Owner of the abandonment and termination, the costof which will be charged to the property Owner.

5.4.4 Any Owner who wishes to have an existing Service connection relocated shallapply to the Town in writing for approval. The Town may authorize the work tobe completed on the condition that the cost of the project shall be paid by theproperty Owner.

5.5 Testing Private Service and System

5.5.1 All Private Service connections, Curb Stops, valves, piping, bedding, WaterMeter Settings and other such appurtenances, including the installation of such,shall at times conform to the latest edition of the Town Standards.

5.5.2 When water is required to test plumbing before a Water Meter is installed in theWater Meter Setting, a Plumber shall temporarily install a Water Meter spacer,with an approved Backflow prevention device as part of the installation.

5.5.3 The Plumber shall remove the spacer from the Water Meter Setting after the testof the plumbing is complete.

5.5.4 A Plumber may operate a Curb Stop of 20mm (3/4”) and 25mm (1”) only, for the purpose of:

(a) testing the Private Service piping following completion of which thePlumber shall immediately close the Curb Stop and remove thetemporary spacer;

(b) replacing or repairing of a Control Valve;

(c) replacing or repairing piping on the Private Service.


5.5.5 Any Plumber who causes damage to any Town equipment or the TownWaterworks System shall pay the cost of returning the Town equipment or theTown's Waterworks System to it’s previous state.

5.5.6 No person except someone authorized by the Town or the Town’s Agent shall turn on or off any valve in the Waterworks System.

5.6 Repair of Damage to Service or Private Service.

5.6.1 The Town shall not be responsible for any damage, loss or injury of any nature orkind resulting directly or indirectly from the installation of the Service or PrivateService.

5.6.2 The Private Service shall be owned by the Owner of the property and shall beinstalled, maintained, repaired and replaced at the expense of the Owner .

5.6.3 The Owner shall take all necessary measures to prevent damage to the Serviceor Private Service due to any cause, including settlement of structures orsurrounding soils.

5.6.4 The Owner shall maintain the Private Service in a state of good repair, withsufficient protection from freezing, leakage or other water loss.

5.6.5 If the Owner fails or refuses to maintain, repair or replace a Private Service asrequired by this Bylaw, then the Town may;

(a) turn off the Water Supply until the repairs have been made to stop anywater loss;

(b) estimate the volume of water loss and demand payment based onSchedule “A” and/or Schedule “B” of this Bylaw, from the Owner for that amount of water estimated to have been lost and the payment shall bedue and payable upon such demand being made; and

(c) authorize Town's Agents to enter upon the land to conduct the requiredrepairs or replacement, the cost of which shall be payable by the Ownerto the Town upon demand for such payment.

5.6.6 The Owner shall be responsible and incur the costs for thawing a frozen PrivateService.

5.6.7 No person shall thaw frozen pipes electrically without first disconnecting theWater Meter and all electrical ground wires from the Private Service. The Ownermust notify the Town or the Town’s Agent for approval to disconnect the Water Meter to allow for the inspection and sealing of the Water Meter once the thawingwork has been done.

5.6.8 The Owner may engage the Town or the Town’s Agent to thaw a Private Service and the Owner shall pay all costs of thawing the Private Service.


5.7.0 Seasonal Services

Any Customer who requires a temporary or seasonal Service shall make application tothe Town and be subject to the restrictions and fees set out in Schedule "G" andSchedule "B" of this Bylaw, and must have their Back Flow Prevention System certifiedannually within the time allotted by the Town, and submit to the Town, a proposedWatering schedule.

6.0 WATER FOR FIRE PROTECTION

6.1 Where a Customer wishes to provide fire protection by means of sprinkler heads, fireHydrants, outlets for hose racks, or some other manner, the Customer shall makeapplication for a Combined Line or Fire Line in accordance with this Bylaw.

6.2 No person shall make a domestic or commercial Take-off on a Combine Line unless aWater Meter Setting has been installed before the Take-off.

6.3 The Customer shall pay all costs of providing and installing a Water Meter Setting andWater Meter on a Combined Line.

6.4 Where an Owner provides the fire protection to multiple housing units, apartments,industrial or commercial buildings by means of a Fire Line, a Water Meter shall not berequired.

6.5 Notwithstanding the above, if in the sole opinion of the Town, a Water Meter is desirableand required on a Fire Line, then the Customer shall pay all costs for providing a WaterMeter Setting and Water Meter on the Fire Line.

6.6 Except in response to an emergency, no person shall break a Seal installed on a firehose valve. Any person breaking a Seal installed on a fire hose valve shall notify theTown or the Town’s Agent immediately.

6.7 Following approval of an application by the Town and payment of any required costs orfees by the Owner, the Owner shall construct or pay for the construction of theCombined Line or Fire Line to the Owner's property line in accordance with the TownStandards.

6.8 All Fire Line shall have installed an approved Back Flow Prevention System which mustbe inspected by a Certified Back Flow Tester annually and a copy of the inspectioncertificate must be forwarded to the Town.

7.0 HYDRANTS

7.1 No person, except those designated by the Town or the Town’s Agent or members of a Fire Department, shall open, close or interfere with any Hydrant or valve connected tothe Waterworks System.

7.2 No person shall, without the written permission of the Town, connect a hose to a fireHydrant or use water from a fire Hydrant for any purpose other than emergency fireprotection. The Town may authorize such other use upon the terms and conditions setout in Schedule “F” of this Bylaw.


7.3 Subject to the provisions of the Town Standards, the Alberta Building Code and theAlberta Fire Code, no person shall allow anything to be constructed, erected, or plantedadjacent to a fire Hydrant, which may in any way obstruct or interfere with the access to,use, maintenance of visibility of a Hydrant.

7.4 The Town may require that a fire Hydrant of the appropriate color, as designated by theTown, be installed on private property at the expense of the Owner of the property.

7.5 Hydrants located on private property shall be owned by the Owner of the property andshall be installed, maintained, repaired and replaced by the Owner at their expense.

7.6 The Owner shall take all necessary measures to prevent damage to any Hydrant locatedon private property due to any cause, including settlement of structures or surroundingsoils.

7.7 The Owner shall maintain all Hydrants located on private property in a state of goodrepair, with sufficient protection from freezing, leakage or other water loss. The Ownermay contract with the Town or the Town’s Agent for Hydrant inspection services in accordance with the current inspection rates (providing a copy of previous servicerecords are submitted to the Town).

7.8 If the Owner fails or refuses to maintain, repair or replace a Hydrant located on privateproperty as required by this Bylaw, then the Town may:

(a) turn off the Water Supply until the repairs have been made to stop water loss;

(b) estimate the volume of water loss and demand payment based on Schedule “A” and/or Schedule “B” of this Bylaw,from the Owner for that amount of waterestimated to have been lost which payment shall be due and payable upon suchdemand being made;

(c) authorize Town's Agents to enter upon the land to conduct the required repairs orreplacement, the cost of which shall be payable by the Owner to the Town upondemand for such payment; and

(d) Issue a Violation Ticket for unauthorized use of a hydrant.

8.0 BULK WATER SUPPLY AND HYDRANT PERMIT USE

8.1 The Town shall establish a Bulk Water fill station for the use by any person for thesupply of Bulk Water for consumption, Irrigation, landscaping, building, or constructionpurposes. A person acquiring water from the Bulk Water fill station shall be deemed tobe in Account with the Town and shall pay Bulk Water fees in accordance withScheduled “A” of this Bylaw.

8.2 The Town of Cochrane shall not be responsible for the water quality once the water isreceived by the Customer from the Bulk Water Station.


8.3 If in the opinion of the Town or the Town’s Agent it is not practical to supply Bulk Waterto a Customer via the Bulk Water fill station then the Town may authorize the use of aHydrant for the supply of water.

8.4 No person shall use water from a fire Hydrant without first obtaining a Hydrant Permitfrom the Town or the Town's Agent.

8.5 A person to whom a Hydrant Permit has been granted shall be deemed to be in Accountwith the Town and shall:

(a) provide a damage deposit as security for a Hydrant meter and Backflowprotection device in accordance with Schedule “F” of this Bylaw;

(b) abide by all provisions of this Bylaw;

(c) abide by all provisions specified in Schedule “F” of this Bylaw;

(d) use only those Hydrants listed on the permit as authorized by the Town;

(e) dispense water from the Hydrant only through the Hydrant meter and Backflowprevention device provided for that purpose;

(f) open and close Hydrants only with a key approved by the Town;

(g) drain Hydrants and replace all Hydrant caps after Hydrants are used;

(h) report immediately to the Town the location and number of any damaged ormalfunctioning Hydrants, and if the damage or malfunction was caused by theHydrant Permit System Holder, the cost of repairing the Hydrant, and/or Hydrantvalue and pipes will be charged to the Hydrant Permit System Holder;

(i) properly handle, install and maintain the Hydrant meter; and

(j) return the Hydrant meter prior to the expiration date listed on the Hydrant SystemPermit and pay for the rental of the meter, the volume of water used and theHydrant inspection fee, in accordance with Schedule “F” and/or Schedule “A” of this Bylaw.

9.0 CROSS CONNECTIONS AND TESTING

9.1 Controlling Cross Connections

9.1.1 No person shall connect, cause to be connected or permit to remain connectedto the Waterworks System a Cross Connection that has not been approved bythe Safety Codes Officer.

9.1.2 Where the Safety Codes Officer believes that a Cross Connection exists incontravention of Subsection 9.1.1, the Water and Wastewater Manager maycarry out an inspection:

(a) upon reasonable notice to the Customer;


(b) without notice where the Safety Codes Officer believes that an immediatethreat of contamination to the Waterworks System exists.

9.1.3 Upon inspection, where the Safety Codes Officer continues to believe that aCross Connection exists in contravention of subsection 9.1.1, the Manager ofWater and Wastewater may terminate the Water Service to that parcel orpremises with reasonable notice, and where the Water and Wastewater Managerbelieves that such Cross Connection poses an immediate threat of contaminationof the Waterworks System, he may terminate such water Service without notice.

9.1.4 No person shall make a domestic or commercial take-off Upstream of apremises-isolating Cross Connection control device.

9.2. PREMISES-ISOLATING CROSS CONNECTION CONTROL DEVICES

9.2.1 Every newly constructed, reconstructed or renovated premises, with theexception of dwelling units separately serviced from the Town’s water main or on-site water main, shall have a premises-isolating Cross Connection controldevice installed on the Customer’s plumbing system, at the Customer’s expense where the Service enters the building, or a location approved by the SafetyCodes Officer.

9.2.2 Where it is proposed to use water from the Waterworks System for constructing,altering, or repairing a building, the temporary water connection shall have apremises-isolating Cross Connection control device installed on the temporarywater connection, or in a location approved by the Safety Codes Officer.

9.2.3 Notwithstanding Subsection 9.2.1, the Safety Codes Officer may require theinstallation of a premises-isolating Cross Connection control device on anyexisting Customer's plumbing system at the Customer’s expense, at a location approved by the Safety Codes Officer.

9.3. CUSTOMER MUST TEST AND MAINTAIN CROSS CONNECTION CONTROLDEVICES

9.3.1 For the purposes of this section, Testable Cross Connection Control Devicesmeans Double Check Valve Type Assemblies (DCVA), Reduced PressurePrinciple Type Assemblies (RP), and Pressure Vacuum Breaker Assemblies(PVB/SRPVB).

9.3.2 For the purposes of this Bylaw, Testable Cross Connection Control Devices shallonly be tested by persons approved by the Safety Codes Officer.

9.3.3 Every Customer shall, at their own expense, have any Testable CrossConnection Control devices tested:

(a) at the time of installation of a new Testable Cross Connection ControlDevice;

(b) annually or as required by the Safety Codes Officer;


(c) at the time that a Testable Cross Connection Control Device is relocated;

(d) at the time that a Testable Cross Connection control Device is cleaned,repaired or overhauled; and

(e) in the case of an Irrigation system, at the time the system is turned on atthe beginning of each Irrigation season.

9.3.4 Every Customer shall retain test records on-site and forward a copy to the SafetyCodes Officer and the Water and Wastewater Manager within two days.

9.3.5 Where a Testable Cross Connection Control device fails a test referred to inSection 9.3.3 and a Customer does not have it replaced immediately by anauthorized tester, the Customer shall submit to the Town the failed test resultswithin two days, and have the Testable Cross Connection Control Devicerepaired or replaced and re-tested within five (5) business days.

9.3.6 As a condition of Service, the Safety Codes Officer may issue an order to aCustomer requiring the installation, testing or repair of a Cross ConnectionControl Device and that order may specify a date and time by which theCustomer must comply with the terms of the order.

9.3.7 Where a Customer fails to comply with an order issued by the Safety CodesOfficer pursuant to subsection 9.3.5, the Water and Wastewater Manager mayshut off the water Service or water Services until the situation has beenremedied.

10.0 ACCOUNT MANAGEMENT

10.1 a Customer shall open an Account prior to the Town supplying water to a property.

10.2 As a condition of opening an Account, the Town shall charge a administration fee, asspecified in Schedule "H" of this Bylaw.

10.3 All Private Services shall be connected to a Water Meter as supplied and installed by theTown or the Town's Agent such that all water consumed by Customers is metered.

10.4 A Customer requesting a water turn on and/or a Water Meter installation shall provide aminimum of two (2) working days notice to the Town or the Town's Agent.

10.5 At the discretion of the Town, an Owner who rents or leases a property or Self-containedUnit to a tenant or lessee may be required to open an Account for the supply of water tothe property rented or leased.

10.6 The Town shall release information respecting a Customer's Account only to theCustomer or the Customer's agent.

10.7 Prior to vacating a premises or building to which water is supplied, the Customer shallclose the Account and shall pay for all water used in accordance with Schedule “A” and/or Schedule “B” of this Bylaw.


10.8 A Customer may close an Account by providing a minimum of two working days notice inwriting, in person or by telephone.

10.9 Water Accounts are not transferable.

10.10 In the absence of a request for termination of an Account, the Town shall continue to billand collect all Water Supply charges outstanding against the Account from the Owner.

10.11 In order to maintain water to a vacant premises, the Owner shall be required to open anAccount in respect of the premises.

10.12 Non-payment of utility bills will result in the utility bill being transferred to the Owner's taxroll pursuant to the Municipal Government Act, Statutes of Alberta 2000, chapter M-26.1,Section 553. A written notice in this regard will be sent to the property Owner at theOwner's last known address disclosed in the Town records.

11.0 WATER RATES AND CHARGES

11.1 The water rates to be charged by and that shall be payable to the Town under the termsof this Bylaw for water supplied to or made available for use by a Customer, shall bethose set forth in Schedule “A” and/or Schedule “B” of this Bylaw..

11.2 All Customers shall pay a fixed monthly service charge as set out in Schedule“A” and/or Schedule “B” of this Bylaw.

11.3 The Town shall provide all Customers with a utility bill covering all rates and chargespursuant to this Bylaw whether or not the consumption period is greater or less than onemonth, and requires payment by the date specified on the utility bill.

11.4 The Customer shall pay a utility bill by the date specified on the utility bill. In the eventthat such utility bill remains unpaid after twenty-six (26) days following the date on whichthe utility bill was due and payable, there shall be added a penalty as specified inSchedule "H" of this bylaw.

11.5 The Town shall not be obliged to waive payment of an Account or late payment chargebecause the Customer failed to receive or lost the utility bill.

11.6 Where a Customer disputes payment of a utility bill, the Customer shall supply proof ofpayment of the utility bill prior to the adjustment of the Account by the Town.

11.7 No reduction in rates shall be made for interruption of the Water Supply due to anyService or main pipe becoming frozen or out of order as the result of frost, nor for anyinterruption of the Water Supply due to maintenance, tie-ins or supply failure.

11.8 The Town shall adjust Customer's Accounts to reflect errors.

11.9 In the case of default of payment of any utility rates or any amount due twenty-six (26)days after the expiration of the day upon which payment is due and payable,enforcement of payment can be made by all or any of the following methods:

(a) by action in any court of competent jurisdiction;


(b) by turning off the Water Supply; and

(c) by adding such amount to the tax roll for the property.

11.10 The water rates to be charged by and payable to the Town under the terms of thisBylaw, for water and associated services supplied, shall be those set forth in Schedule“A” and/or Schedule “B” of this Bylaw.

11.11 Where water is provided by the Town through a meter to a commercial or industrialCustomer, or a Customer in a single dwelling unit, or an Irrigation Account, the Customershall pay to the Town a charge comprised of the sum of:(a) a base rate per billing period applicable to the size of meter through which the

water is supplied as set out in Schedule "A" and/or Schedule "B" of this Bylaw;and

(b) the value of water supplied, calculated at the consumption rate set out inSchedule “A” and/or Schedule “B” of this Bylaw, multiplied by the volume of water supplied, as shown on the meter or as estimated by the Town, should a meterreading not be available.

11.12 Where water is supplied by the Town through a single meter to an apartment block,condominium, two family dwelling or dwelling house containing more than two selfcontained units, a trailer court, a trailer park or mobile home park, the Owner or Owners'Association, as the case may be, shall pay to the Town a charge comprised of the sumof:

(a) A charge consisting of the base rate per billing period applicable to a 15mm (5/8inch) meter, as set out in Schedule “A” of this Bylaw, multiplied by the number of suites, apartment units, dwelling units or stalls, as the case may be; and

(b) The value of water supplied during the billing period, calculated at theconsumption rate set out in Schedule “A” of this Bylaw, multiplied by the volume of water supplied, as shown on the meter or as estimated by the Town, should ameter reading not be available.

11.13 Where water is supplied by the Town through an Irrigation meter, the Owner’s Association, as the case may be, shall pay to the Town a charge comprised of the sumof:

(a) A base rate per billing period applicable to the size of meter through which thewater is supplied as set out in Schedule “B” of this bylaw; and

(b) The value of water supplied during the billing period, calculated at theconsumption rate set out in Schedule “B” of this Bylaw, multiplied by the volume of water supplied, as shown on the meter or as estimated by the Town, should ameter reading not be available.


12.0 WATER METERS

12.1 Water Meter Installation

12.1.1 All Water Meters shall be installed in accordance with the Town Standard’s.

12.1.2 The Town shall supply, install, own, repair and maintain all Water Meters andRemote Readout Devices and the Water Meters and Remote Readout Devicesshall remain the property of the Town.

12.1.3 The Town will determine the size, type and number of Water Meters to besupplied and installed for each premises and in so far as practical, will install oneWater Meter for each separate legal land title.

12.1.4 For single unit commercial or industrial building, the Town shall construct a singleService and install a single Water Meter in the Water Meter Setting provided.

12.1.5 The Town shall construct and install the Service and Water Meters for multi-family residential buildings in so far as each has a legal land title, on the followingbasis:

(a) for up and down duplexes, one Service only and one Water Meter foreach unit;

(b) for side by side or semi-detached fourplexes, one Service and one WaterMeter for each side;

(c) for apartment buildings, one Service only and one Water Meter for theentire building;

(d) for multiple housing units consisting of three or more side-by-side units,one Service only and one Water Meter per unit;

(e) for multiple housing units consisting of three or more clustered or stackedunits, one Service only and one Water Meter for each unit.

12.1.6 For multiple side by side units in industrial and commercial buildings, the Townshall install one Service and one Water Meter per legal land title.

12.1.7 Where the Town agrees to supply and install two or more Water Meters for asingle Private Service connection, all Water Meters shall be installed adjacent toeach other as close as possible to the Control Valve or at other locations asapproved by the Town. It is the Customer 's responsibility to provide the propermeter settings for multiple meter installations as per the Town Standards.

12.1.8 An Customer's may install for their own purposes and at their own expense, asubsidiary Water Meter on their property on the Downstream side of the TownWater Meter. The Customer shall identify the subsidiary Water Meter byattaching a tag identifying it as a private Water Meter. The Town shall not usereadings from a subsidiary Water Meter to calculate billings in accordance withSchedule “A” of this Bylaw.


12.2 Water Meter Setting

12.2.1 An Owner shall ensure, at their expense, that:

(a) every Private Service entering the building has a Town approved WaterMeter Setting and that the piping extends not less than 300mm (12inches) beyond the wall or floor of the building immediately before theWater Meter position;

(b) the Water Meter Setting is positioned as close as possible to the pointwhere the Private Service enters the building and has a safe andconvenient access;

(c) the Water Meter Setting is constructed in accordance with the TownStandards;

(d) all Water Meters having a pipe size of 50mm (2 inch) or larger, includesan adequately valved Bypass in accordance with the Town Standards.

(e) a Control Valve is installed ahead of the Water Meter Setting and a PRVis installed after the Water Meter Setting; and

(f) the Control Valves, Bypass valves, PRV’s, piping and other appurtenances of the Water Meter Setting shall be maintained by theCustomer in good working condition, and the Customer shall protect themagainst frost or other damage.

12.3 Water Meter Failure, Damage or Removal

12.3.1 A Customer shall not change, alter or otherwise tamper with their Water MeterSetting, Water Meter or Remote Readout Device.

12.3.2 If the Town determines that the Water Meter has failed to properly record the flowof water, the Town shall estimate the flow and charge the Customer an amountbased upon the consumption rate set out in Schedule “A” and/or Schedule “B” of this Bylaw, multiplied by the estimated volume of water supplied. The Town mayalso test the Water Meter and will also notify the Customer of the date and timeof the test.

12.3.3 A Customer shall notify the Town immediately whenever a Water Meter orRemote Readout Device is not operating or if any part becomes damaged orbroken.

12.3.4 A Customer shall notify the Town if a Water Meter or Remote Readout Device isremoved or stolen. The Customer of the premises shall pay the cost of replacingthe Water Meter and/or Remote Readout Device including installation costs. Ifnot paid, the cost may be added to the taxes levied on the property and collectedin the same manner as municipal taxes.


12.3.5 Customers are responsible for the safe-keeping of the Water Meter and RemoteReadout Device installed on the Customer's property. A Customer shall protectsaid devices and any connecting valves and pipes from freezing, excessive heat,external and internal damage of any kind or any thing which may effect theoperation or reading of a Water Meter and shall pay the cost of repairing orreplacing said devices that may be damaged by the foregoing causes.

12.3.6 No person other than an authorized employee of the Town or the Town’s Agent shall install, test, remove, repair, replace or disconnect a Water Meter.

12.3.7 No person shall make an illegal connection upstream of a Water Meter, orBypass the Water Meter.

12.4 Water Meter Reading

12.4.1 Each Water Meter shall be read at such times or intervals as the Town maydesignate.

12.4.2 When a Water Meter reader is unable to enter the premises for the purpose ofreading the Water Meter and where the Customer has not provided an accuratereading, the Town shall in accordance with Schedule “A” and/or “B” of this Bylaw, provide an estimated utility bill for water supplied.

12.4.3 Payment of an estimated bill does not excuse the Customer from liability forpayment of a greater amount which may be owing after the Water Meter is read.

12.4.4 The Town shall attempt to make appointments for a special Water Meter reading,reading verification, inspection, testing, removal, repairing and replacement forWater Meters at a time mutually agreeable to the Customer and the Town.Where an appointment has been arranged and the Customer does not provideaccess to the premises, the Town may charge the Customer a non refundable noaccess charge.

12.4.5 Where a Customer fails to respond to the Town’s written request to establish an appointment, the Town may establish an appointment and notify the Customer inwriting. Where an appointment has been established in writing and theCustomer fails to keep the appointment, the Town may shut off the water to theproperty.

12.4.6 Customer shall keep all pets in control and permit safe access for Water Meterreaders and Water Meter installers.

12.4.7 All Water Meters must be made accessible for reading. Access to the WaterMeter and Remote Reader shall not be obstructed by decks, balconies, shrubs,trees, fences or other obstructions.

12.5 Water Meters for Irrigation Systems

12.5.1 All water supplied for Irrigation purposes shall pass through a Water Meter andBackflow preventer.


12.5.2 No Irrigation line shall take off from the Service on the Upstream side of theWater Meter.

12.5.3 Customers are required to remove and return temporary Irrigation meters to theTown at the Customer’s expense, at the end of the Irrigation season as specified by the Town.

12.6 Water Meter Testing

12.6.1 Where a Customer questions the accuracy of a Water Meter, at the request ofthe Customer, the Town shall remove the Water Meter and test it. Where thetest shows that the Water Meter is recording between 97% and 103% of trueconsumption, the Customer shall pay the cost of removal, testing andreinstallation of the Water Meter in accordance with professional testing rates.

12.6.2 Water Meters may be removed by the Town for maintenance and testing on aperiodic basis.

12.7 Remote Readout Device

12.7.1 Every Water Meter installation will be wired to a Remote Readout Device locatedon the outside of the building, or a Radio Read Device located with the WaterMeter as per the Town Standards.

12.7.2 Where the Remote Readout Device cannot be wired to an outside location, theRemote Readout Device will be installed as close as possible to the Water Meter.

12.7.3 Where the Customer requires changes to the standard installation of wiringspecifications approved by the Town, the Customer shall obtain the approval ofthe Town for any such changes and shall pay all additional costs arising as aresult of such changes.

12.7.4 Where building alterations require the removal and re-installation of the RemoteReadout Device the Customer shall obtain approval from the Town for theremoval and re-installation and shall pay all costs associated with same.

12.8 Water Meter Seals

12.8.1 Every Water Meter and Bypass will be sealed.

12.8.2 No person shall tamper with, break, or remove any Seal installed by the Town onany valve or water metering facility except in case of an emergency.

12.8.3 In the event a person breaks a Seal on a valve in order to obtain a supply ofwater for emergency purposes, that person shall notify the Town within twenty-four (24) hours.

12.8.4 Where the Town determines that Seals on valves, Water Meters or otherappurtenances have been broken and not reported, the Town shall estimate thequantity of water consumed or obtained, and charge the Customer rates inaccordance with Schedule “A” and/or Schedule “B” of this Bylaw.


13.0 EMERGENCY

13.1 Water Turn Off

13.1.1 If, in the opinion of the Town, an emergency makes it necessary, the Town mayturn-off the Water Supply to any part of the Town or to any Customer. The Townshall notify the Fire Department of any emergency turn-off.

13.1.2 In a non-emergency situation, the Town may turn-off the Water Supply to anyCustomer provided notice of such intended turn-off is delivered to the premisesto which water is supplied and to the Fire Department.

13.1.3 The Town may refuse to open an Account or may turn off water to an Account forany of the following reasons:

(a) failure to provide information or pay fees required to open an Account orfailure to complete a written application for supply of water whererequested;

(b) non-payment of a utility bill;

(c) failure to provide a guaranteed deposit when requested;

(d) failure to perform any term of a service contract;

(e) failure to provide free and ready access to a premises;

(f) excess leakage or wastage of water on a Private Service;

(g) contamination or potential for contamination of water from a PrivateService or Private System;

(h) theft of water;

(i) failure to give accurate information when applying for Service or openingan Account;

(j) conviction for tampering with a Water Meter or the Seal;

(k) contravention of any section of this Bylaw; or

(l) failure to install the Service or Private Service in accordance with theTown Standards.

13.1.4 Where the Town has turned off the Water Supply to a Customer for non-paymentof an Account at one location, the Town may refuse to supply or may turn offwater to the same Customer at another location until all such Accounts arecurrent.


13.1.5 Where the Town has turned-off a Water Supply, neither the Town nor anymunicipal official shall be liable for any costs or damages resulting from thediscontinuance.

13.1.6 Where the Water Supply has been turned off due to default of payment, theWater Supply shall not be turned on again until the arrears amount plus a"Reconnect charge" as specified in Schedule "H" of this Bylaw has been paid infull to the Town of Cochrane.

13.1.7 In the case of a non-emergency event the Town shall notify the Medical Officer ofHealth prior to turning off Water Supply to any food establishment, multi-familyrental accommodation and any other premises which may be specified by theMedical Officer of Health.

13.2 RESTRICITON OF WATER SUPPLY/ WATER CONSERVATION

13.2.1 In the event that the CAO believes there is a reason to require reduced waterusage within the Town, the CAO may impart measures to restrict, regulate, orprohibit outdoor water use for any purpose other than for firefighting.

13.2.2 The measures may include the regulation, restriction or prohibition of the use ofwater supplied by the Town to Customers, including Bulk Water, by any methodincluding but not limited to restricting time of day for Watering, amounts of watersupplied on an ongoing basis, closing off the Water Supply during certain timesof the day, reducing system pressures, or totally prohibiting Watering or the useof water by closing off the Water Supply for extended periods of time.

13.2.3 The Town may give notice by any means declaring restrictions upon the use ofwater for the purpose of conserving and saving water.

13.2.4 In the event there is reason to require reduced water usage within the Town theCAO may declare an Outdoor Water Use Restriction, which restriction may bedeclared to be effective immediately.

13.2.5 In the event of a declaration of an Outdoor Water Use Restriction, the CAO:

(a) shall determine that the Outdoor Water Use Restriction is a Level One,Level Two or Level Three Outdoor Water Use Restriction and thepermitted activities shall be those referred to in Schedule “G” of this Bylaw.

(b) shall determine such times and such length of times necessary oradvisable to impose an Outdoor Water Use Restriction;

(c) shall cause public notice indicating the stage of Outdoor Water UseRestriction and the date it came or will come into effect, to be given in anyone or more of the following manners:

(i) Town press release;

(ii) notice on the Town website;


(iii) advertising in a local newspaper in circulation in the Town;

(iv) circulation of flyers;

(v) signage; or

(vi) local radio station (The Range).

(d) shall, after determining that the reason or reasons to require reducedwater usage has sufficiently abated, declare an end to an Outdoor WaterUse Restriction and shall cause a public notice of such declaration to begiven in the manner described in Subsection 13.2.5(c).

13.2.6 When an Outdoor Water Use Restriction is in effect no Customer, Occupant, orOwner shall allow the use of water supplied through the Waterworks System forany activity or application prohibited in the Levels of restriction set out inSchedule “G” of this Bylaw.

13.3 IRRIGATION AND NEW LAWN PERMITS

13.3.1 Consumers must submit a request for site specific Irrigation of a New Lawn to theTown Water and Wastewater Division or approved designate and may notcommence Irrigation or Watering of a new lawn without a permit.

13.3.2 Any Customer engaged in Commercial Irrigation shall remit a Watering scheduleon or before May 1st in each year to the Town of Cochrane Water andWastewater Division.

13.3.3 New Lawn permits will be valid for a maximum of five (5) weeks.

13.4 WASTING WATER

13.4.1 No Customer shall waste water by allowing water to run off a parcel of landowned or occupied by the Customer such that there is:

(a) a stream or spray of water running into or falling onto a street or sidewalkat a flow rate of 2.0 gallons per minute or more; or

(b) a stream or spray of water running into a street or swale and directly intoa catch basin.

13.4.2 Notwithstanding the prohibitions in this section, the CAO may authorize in writingthe discharge of water onto a street or sidewalk for the purposes of:

(a) health and safety;

(b) the installation and maintenance of infrastructure, including the flushing ofWater Mains, Hydrant leads, water Service connections and annualhydrant flushing program;


(c) preventing the freezing of Water Mains, Hydrant leads and water Serviceconnections;

(d) conducting water flow tests;

(e) installation and testing or permanently installed Irrigation systems;

(f) training programs for firefighters employed by the Town; or

(g) other purposes as deemed necessary by the CAO from time to time.

13.4.3 A Peace Officer charged with the enforcement of this Bylaw, in determining if anoffence under this Bylaw has been committed, shall take into consideration thefollowing:

(a) the volume of water reasonably required to perform the activityundertaken;

(b) the length of time that water has been allowed to run;

(c) the degree of control exercised over the flow of water;

(d) the purpose to which the water is being put;

(e) the amount of precipitation over the previous twenty-four (24) hours;

(f) the degree of restriction on water consumption presently in place; and

(g) the existence of any other factors reasonably suggesting that waste ofwater is occurring or has occurred.

13.5 WATER EFFICIENT PLUMBING FIXTURES

13.5.1 All new construction, renovation or basement development projects forresidential properties, including multi-unit residential buildings, are required tohave water efficient plumbing fixtures which meet the following minimumrequirements:

(a) all flush toilets must be Dual-Flush Model Toilets;

(b) all flush toilet models must conform to certification by the CanadianStandards Association under section B45 and amendments thereto, atthe time of installation;

(c) all shower heads must be rated not to exceed 7.6 1/m;

(d) all household lavatory faucets to be fitted with a tap aerator and to have amaximum flow rate of 5.7 l/m;

(e) all household kitchen faucets to be fitted with a tap aerator and to have amaximum flow rate of 5.7 l/m; and


(f) all residential water pressure within the home or residential unit shall beset at a maximum of 65 lbs per square inch (psi).

13.5.2 All new construction, development, retrofitting or restoration of commercial,institutional, industrial or municipal buildings will be required to meet the followingwater efficiency requirements for plumbing and mechanical fixtures:

(a) all public restroom urinals shall be waterless or have a total water usageof no greater than 3.8 litres per flush;

(b) all toilets shall be of the Dual Flush Model Toilets;

(c) all flush toilet models must conform to certification by the CanadianStandards Association under section B45 and amendments thereto, atthe time of installation;

(d) all lavatory faucets shall have a tap aerator and shall have a maximumflow rate of 1.9 l/m; and

(e) no person shall install or allow the installation of any Once-ThroughCooling Equipment connected to the Water Supply, in any construction,development, retrofitting or restoration project.

14.0 DISCLAIMER OF LIABILITY

14.1 The Town shall not be liable for loss or damage caused by:

(a) the break of any Water Main, Pressure Reducing Valve, Hydrant, WaterworksSystem valve, Service, Water Meter or Private Service;

(b) the interference or cessation of Water Supply necessary in connection with theextension, repair or proper maintenance of the Waterworks System;

(c) the interruption to or failure of the Waterworks System to deliver adequatevolume or pressure for the supply of water for fire protection purposes; or

(d) generally for any accident or escape of water due to the operation of theWaterworks System.

15.0 UNAUTHORIZED USE

15.1 Except as otherwise permitted in this Bylaw, no person, other than authorizedemployees of the Town or the Town's Agent shall:

(a) operate, handle or interfere with a Water Main, Water Meter, Curb Stop, Bypassvalve, fire Hydrant or other appurtenances on the Waterworks System; or

(b) Make, keep, use or dispose of any key or wrench for the purpose of operatingany valve, Curb stop, fire Hydrant, chamber or any other appurtenance on theWaterworks System.


15.2 No person shall lay or cause to be laid any pipe to connect with any Water Main, or inany way obtain or use any water from the Waterworks System without the writtenconsent of the Town.

15.3 The Town may provide written consent to a person for the operation of a specified valvewhen the person requires such consent to fulfill an agreement to construct or reconstructany portion of a Water Main.

15.4 No person shall throw or deposit any injurious, noxious or offensive matter contaminantinto the Waterworks System or in any way foul the Waterworks System or commit anywillful contamination to the Waterworks System or encourage the same to be done.

15.5 No person shall willfully or without authority hinder, disrupt or cut off the Water Supply toany Customer.

15.6 No person shall obstruct or impede free and direct access to any Service, Water Main,valve, Curb Stop, fire Hydrant, Water Meter or other appurtenance on the WaterworksSystem.

15.7 No person shall do, or shall cause to be done, or shall permit to be done, any act whichmay obstruct, interfere with or impede direct, safe and convenient access to a WaterMeter Remote Readout Device for the purpose of installation, inspection, removal,repair, replacement, reading or other similar purposes.

15.8 Where a Customer has not removed such obstruction within ten (10) days after beingnotified in writing to do so by the Town, the Town shall remove the obstructions at theCustomer's expense.

15.9 No person shall use or obtain water from the Waterworks System unless:

(a) an Account has been opened; and

(b) the water has first passed through the Water Meter.

15.10 No person shall:

(a) sell water obtained from the Waterworks System. Exception: Water obtained forBulk Water delivery.

(b) supply water obtained from the Waterworks System to any person who intends tosell the water; or

(c) supply water, by pipe or a hose, from the Waterworks System or otherwise to anyother premises which could be supplied with water through its own PrivateService.

15.11 In addition to any other penalty, any person who uses water in contravention of thisBylaw shall pay the following:


(a) all charges for water consumed or obtained in accordance with Schedule “A” and/or Schedule “B” of this Bylaw or as estimated by the Town; and

(b) all charges to cover the Town’s costs associated with the unauthorized use of water.

15.12 No person shall:

(a) enter a fenced area of the Waterworks System without permission;

(b) climb on any structure that is a part of the Waterworks System withoutpermission; or

(c) climb on, damage, destroy, remove, tamper with of interfere with any part of theWaterworks System.

16.0 PRIVATE WATER WELLS

16.1 No person or entity owning any building situated on land abutting any street or publicthoroughfare or public place wherein there is a Water Main shall use any alternatesource of water other than from the Waterworks System without the written consent ofthe Town.

16.2 The Town may give written consent for a person to use an alternate source of watersubject to such terms and conditions as deemed necessary and notwithstanding thegenerality of the foregoing, the Town may set a limit on the period of time for which analternate source of water may be used.

16.3 No person who has been given permission to use an alternate source of water shallallow that source to be connected, either directly or indirectly to the Waterworks System,or to the Town's sewage system without written approval from the Town.

16.4 Any person constructing or operating a private water well or reservoir shall do so at theirown risk and cost.

16.5 The Town will not approve, authorize or assume any responsibility for a private waterwell or reservoir.

17.0 CONVICTIONS AND PENALTIES

17.1 A person who contravenes any provision of this Bylaw by:

(a) doing something that is prohibited in this Bylaw;

(b) failing to do something that is required in this Bylaw; or

(c) doing something in a manner different from that which is required or permitted inthis Bylaw;

is guilty of an offense and upon the issuance of an Violation Ticket, shall pay thespecified penalty amount set out in Schedule “I” of this Bylaw.


17.2 Where a Peace Officer has reason to believe that any Consumer is committing, or hascommitted, a breach of any provision of this Bylaw, that Peace Officer is herebyauthorized and empowered to serve that Consumer with a Violation Ticket in accordancewith Schedule "I" of this Bylaw, in lieu of prosecution pursuant to Part 2 of the ProvincialOffences Procedure Act, R.S.A. 2000, as amended or repealed and replaced from timeto time.

17.3 Any Customer who wastes water or uses water in contravention of an Outdoor WaterUse Restriction is guilty of an offence under this Bylaw and may be subject to fines orpenalties as set out in Schedule “I” of this Bylaw

17.4 Any Customer or person committing a breach of any of the provisions of this Bylaw,upon conviction of a breach thereof, may, in addition to the fines set out in Schedule “I” of this Bylaw forfeit the right to be supplied with water by the Town.

17.5 Where a contravention of this Bylaw is of a continuing nature, every day during whichsuch contravention continues shall be deemed to be a separate offense.

17.6 Nothing in this Bylaw shall prevent a Peace Officer from issuing a summons for themandatory court appearance of any person who contravenes any provision of thisBylaw.

17.7 In addition to the fines, which may be issued in accordance with Schedule “I” of this Bylaw, the Town may seek an order of the court granting an injunction or any other ordernecessary to enforce compliance. The Town shall be entitled to full indemnity of anylegal costs and disbursements reasonably incurred respecting such application and mayrecover the same through judicial enforcement, or by placing the cost of such action onthe Customer’s utility bill or both.

18.0 GENERAL

18.1 When expenses are incurred by the Town for any work performed as a result of adirection by the Peace Officer, the Town may serve a statement of the expenses,together with a demand for payment to the person responsible for the contravention.

18.2 If the person responsible for the contravention fails to pay the amount set out in thestatement within 30 days, the Town may cause the amount to be paid to be leviedagainst the land from which the contravention was remedied, in the same manner asmunicipal taxes.

18.3 Whenever, in this Bylaw, it is directed that an Owner or Customer shall do any matter orthing, then in default of its being done, either the Owner or Customer, or both, or if thereare several Owners or Customers, any or all such Owners or Customers shall be liableto prosecution; and it shall be no defense for any Owner or Customer so prosecuted toallege that any other person is responsible for such default.

18.4 In the event that any portion of this Bylaw is found to be invalid, then the same shall besevered and the remainder of this Bylaw shall remain in force and effect.

18.5 No person shall trespass on Town property which forms part of the Waterworks System.

18.6 All Schedules of this Bylaw may from time to time, be amended by a resolution byCouncil.

187 That Bylaw Nos. 5/83, 14199,2112000,05/2006, 18/2006 and 1112007 be repealed in itsenthety.

18.8 This Bylaw comes into force on thc date of final passage.

Read a FirstTime January 12,2009Read a Second Time January 12,2009Read a Third Time January 12, 2OOg

Bylaw No. æn009 -Water Utility Bylaw of 28

Schedule A ~ Page 1 of 1

Bylaw No. 03/2009

Town of Cochrane - Water Utility Bylaw

Schedule A - Water Rates

EFFECTIVE: JANUARY 1, 2010 (Resolution 368/12/09)

Residential Single Family Dwelling

Billing Amount = Base Rate @ 5/8" meter ($5.11) Plus Consumption Charge

Residential Apartment/Condos

Billing Amount = Base rate @ 5/8" meter ($5.11) x the Number of suites plusConsumption Charge.

Residential Single Family Dwelling Consumption Water Rate

The general service rate for water supplied through meters:

$1.06 First 25 cubic meters (m3) $1.41 - 26 - 60 cubic meters (m3) $2.10 over 60 cubic meters (m3)

Commercial and Industrial Meters

Billing Amount - Base Rate by Meter Size plus $1.06 per cubic meter (m3)

Base Rates by meter Size

Meter Size Rate15 mm (5/8") $ 5.1125 mm (1") $ 10.6640 mm (1.5") $ 22.0550 mm (2") $ 37.9875 mm (3") $ 83.50

100 mm (4") $ 147.22150 mm (6") $ 329.35200 mm (8") $ 584.06

Bulk Water Sales

The bulk water rate: $3.25 per cubic metre (m3)

Schedule B ~ Page 1 of 1

Bylaw 03/2009


Schedule B - Irrigation Rates

EFFECTIVE: January 1, 2010 (Resolution 368/12/09)

Irrigation Meters

Billing Amount = Base Rate by Meter Size Plus Consumption Charge

Table 1 - Base Rates by Meter Size

15 mm (5/8") $ 5.1125 mm (1") $ 10.6640 mm (1.5") $ 22.0550 mm (2") $ 37.9875 mm (3") $ 83.50100 mm (4") $ 147.22150 mm (6") $ 329.35200 mm (8") $ 584.06

Table 2 - Consumption Charge For All Irrigation Meters

$1.41 Per Cubic Meter (m3)

Schedule F ~ Page 1 of 5

Bylaw 03/2009Town of Cochrane ~ Water Utility Bylaw

Schedule F ~ Hydrant System Permit Application________________________________________________________________________________

Town of CochraneOPERATIONAL SERVICESWater and Wastewater

Mailing Address: 101 RancheHouse Road, Cochrane, Alberta. T4C 1A4Street Address: 124 Griffin Road, Cochrane, Alberta. T4C 2K8

Phone: 403 851-2590 Fax: 403- 852-2592E-mail: www.cochrane.ca

Hydrant System Permit ApplicationTerms & Conditions

The Hydrant System Permit continues to provide flexibility to meet the different needs of hydrant users. Allinterested hydrant users must apply to and receive approval from the Town of Cochrane, Water andWastewater Manager. The process is outlined below.

1. All authorized hydrant users must use a Backflow/Meter Assembly (BMA) unit.

(a) Damage Deposit (Certified Cheque or Letter of Credit are acceptable). The deposit isrefundable after payment of account in full and final inspection with no damage to backflowdevice, meter, piping, valves, box or hydrant.

Connection Size Deposit

BMA 50mm (2 inch) Unit $ 5,000.00 (GL: 4-41-03-410)

A letter of credit may be used as the damage deposit provided that it meets the followingrequirements:

It is a revolving letter of credit It is cashable at a bank in Cochrane and the address of the bank is stated Letter must be addressed to:

The Town of CochraneWater and Wastewater Division101 RancheHouse RoadCochrane, Alberta. T4C 1K8

The letter of credit must specify that is for the damage deposit for the BMA or Meter andthe withdrawal of water from hydrants.

(b) Rental Fee (Non-refundable)

Connection Size Weekly Monthly Annual

BMA 50mm (2 inch) $ 117.00 $ 234.00 $ 585.00(Includes GST and 10% Administration Charge)


Hydrant System Permit Application

2. Authorized hydrant(s) will be noted on the agreement receipt. For Bylaw enforcement, it is requiredthe Agreement receipt be kept in the vehicle at all times. For each hydrant that is used the followingfee will apply:

(a) Hydrant Inspection Fee (Non-Refundable)

$117.00 (Includes GST & 10% Administration Fee)

Twenty-four (24) hours advance notice is required to schedule the inspection

3. Hydrant users shall pay to the Town of Cochrane the following charges for water:

$3.25 Per Cubic Meter

4. Unauthorized drawing of water from a fire hydrant Refer to Schedule "I" - Penalty Amounts of Bylaw 03/2009, Water Utility Bylaw.

The Applicant has read and agrees to the Terms and Conditions of the Hydrant System Permit asoutlined above.

Applicant: __________________________________________________

Signature: __________________________________________________

Date: __________________________________________________

APPROVAL: Town of Cochrane

Per: ______________________________________________

Position: __________________________________________

Date: _____________________________________________


Town of CochraneOPERATIONAL SERVICES

Water and Wastewater DivisionMailing Address: 101 RancheHouse Road, Cochrane, Alberta. T4C 2K8

Street Address: 124 Griffin Road, Cochrane, Alberta. T4C 2B9Phone: 403 851-2590 Fax: 403 852-2592

E-mail: www.cochrane.ca

Hydrant System Permit ApplicationName of Company _______________________________________________________________Applicant: ______________________________________________________________

Business Mailing Address: ________________________________________________________

Telephone: (Business)_____________________________ (Cell) _________________________

Construction Location: _______________________________________________________________

1. Backflow/Meter Assembly (BMA)

Certified Cheque: _____________________________________________________________(To be held in trust in a No Interest bearing account)

Letter of Credit __________________________________________________________

Date of Expiry: __________________________________________________________

2. BMA (25mm (1 inch) Rental Fee (Includes GST & Administration Fee)(Please circle one)

Weekly Monthly Annual

$117.00 $234.00 $585.00

Date of Rental ___________________________________________________________

Rental Fee: ______ Weeks/Months @ $ ____________= ____________________

Date of Return: ___________________________________________________________


Hydrant System Permit Application

3. Hydrant Inspection Fee: ____________________________________$117.00 (Includes GST & Administration Fee)

4. Hydrant Meter Reading (Before) ____________________________________

Hydrant Meter Reading (After) ____________________________________

5. Total Cubic Meters Used _____________m 3 @ $3.25 m 3 = ________________________

TOTAL APPLICABLE FEES: $_____________________________

Code: GL# 1-41-00-411

The Applicant has read and agrees to the Terms and Conditions which apply to the Hydrant SystemPermit for the Town of Cochrane.

Name of Company: ______________________________________________________________

Applicant: _____________________________________________________________________

Signed: _______________________________________ Title/Position______________________(Signature)

__________________________________________________________(Print Name)

Date: _________________________________________________________

Approval: Town of Cochrane

Per: ________________________________________Water and Wastewater Division

Position: _____________________________________

Date: ________________________________________

Copy: Accounts ReceivableCopy: Records Management


Town of CochraneOPERATIONAL SERVICES

Utilities DivisionMailing Address: 101 RancheHouse Road, Cochrane, Alberta. T4C 1A4

Street Address: 124 Griffin Road, Cochrane, Alberta. T4C 2B9Phone: (403 851-2590 Fax: (403) 852-2592

E-mail: www.cochrane.ca

Hydrant System Permit

______________________________________________________________________________ of(Name of Company & Applicant)

______________________________________________________________________ Is authorized(Address of Applicant)

to operate the hydrant located _______________________________________________, within the

Town of Cochrane Corporate Limits.

Date of Approval: ______________________________________________________

Expiry Date of Approval: ________________________________________________

TOWN OF COCHRANE

PER: _____________________________________Water and Wastewater Division

POSITION: _____________________________________

DATE: _____________________________________

(For Bylaw enforcement, it is required the Hydrant System Permit bekept in the vehicle at all times)

Schedule G ~ Page 1 of 1

Bylaw No. 03/2009

Town of Cochrane ~ Water Utility Bylaw

Schedule G ~ Restriction of Water Supply / Water Conservation

Outdoor Water Use

LEVEL 1

Effective the first Saturday in May through to the first Sunday in October every year:

Outdoor water use may occur only during the following hours:

5:00 a.m. - 10:00 a.m. 7:00 p.m. - 1:00 a.m.

Flowerbeds and vegetable gardens may be watered by hand, at anytime, using awatering can or a hose with a nozzle with a trigger shut off to restrict water flow.Sprinklers and water toys may be used for recreational purposes by children as long aschildren are present during use; includes children's pools.

LEVEL 2

All outdoor water use is Prohibited (e.g. lawns, washing of vehicles and buildings, etc.)

Exceptions: Flowerbeds and vegetables gardens may be watered by hand, at any time,using a watering can or a hose with a nozzle with a trigger shut off to restrict waterflow.

Requests for site and condition specific watering by residential, commercial andinstitutional operations using metered hand watering or continually monitored irrigationsystems to establish and protect new plants and sod, will require a Watering Permitapproved by the Town of Cochrane Water and Wastewater Division.

LEVEL 3

All outdoor water use is prohibited. Residential and non- residential use is controlledthrough district flow restrictions (reduced pressures subject to Fire Services review andapproval). Bulk water sales are suspended.

Level 2 and Level 3 Water Conservation measures come into effect when drought and imposedlicense conditions restrict municipal water use and action is necessary to protect water treatmentand fire flows.

Schedule H ~ Page 1 of 1

Bylaw No. 03/2009


Schedule H- Fees and Charges

1. Section 10.2 Open a Utility Account - Administration Fee - $ 25.00

2. Section 11.4 Penalty for Non-Payment of Utility Bill after 26 Days -

Three (3) percent of the then unpaid current outstanding balance.The said penalty shall be added to and form part of the unpaidutility bill.

3. Section 13.1.6 Water Reconnect Charge - $ 50.00

Schedule I ~ Page 1 of 1

Bylaw No. 03/2009


Schedule "I"Penalty Amounts

SectionNumber Penalty Offence

Penaltyfor firstoffence

Penaltyfor

secondoffence

Penaltyfor each

subsequentoffence.

5.2.6 Prohibited sharing on water supply from one premises toother eligible premises

$500 $500 $500

7.1 Unauthorized opening or closing of hydrant or hydrantvalve

$500 $500 $500

7.2 Unauthorized connection to a fire hydrant $500 $700 $10007.2 Unauthorized use of water from a fire hydrant $500 $500 $5007.3 Allow obstruction of a fire hydrant $100 $100 $1007.3 Allow thing to interfere with operation of a fire hydrant $100 $100 $1007.4 Paint or allow to be painted a fire hydrant unauthorized

color.$250 $250 $250

8.4(e) Failure to comply with hydrant connection unitrequirements

$500 $500 $500

9.1.1 Unauthorized Cross Connection $500 $500 $5009.1.4 Prohibited installation upstream of premises-isolating

Cross Connection Control Device$250 $250 $250

9.2.1 Failure to install Cross Connection Control Device $500 $500 $5009.3.3 Failure to test Cross Connection Control Device $250 $250 $2509.3.4 Fail to retain test records onsite $250 $250 $2509.3.5 Fail to file failed Testable Cross Connection Control

Device test report within two days$250 $250 $250

12.3.1 Interfere or tamper with water meter or reading device $500 $500 $50012.3.3 Failure to notify of damaged water meter $250 $250 $25012.4.4 Failure to provide access to water meter $100 $100 $10012.4.7 Hindrance of Town's employee or agent $500 $500 $50012.8.2 Tamper, break or remove seal on water meter or bypass

valve.$500 $500 $500

12.8.3 Failure to notify of broken seal on bypass valve or watermeter within 24 hours

$250 $250 $250

12.8.4 Tamper, break or remove seal on water meter $250 $250 $25013.1.3 Provide false information $100 $100 $10013.2.6 Residential Customer - Failure to abide by the water

level restriction in effect.$500 $1000 $2000

13.2.6 Commercial Customer - Failure to abide by the waterlevel restriction in effect.

$500 $1000 $2000

13.5.1 Failure to install low flow plumbing fixtures $500 $500 $50013.5.2 Failure to install low flow plumbing fixtures $500 $500 $50015.2 Prohibited connection to water system $1000 $1500 $200015.5 Interfere with another customer's use of water system $250 $250 $25015.12(a) Enter fenced area of water system without permission $100 $100 $10015.12(b) Climb structure of water system $100 $100 $10015.12.(c) Climb, damage or tamper with water system $100 $100 $100

Bylaw 03/2009 ~ Schedule A Page 1 of 1

Bylaw No. 03/2009


Schedule A ~ Water Rates

Rates effective February 1, 2009 ~ Resolution #57/02/09

Residential Single Family Dwelling

Billing Amount = Base rate @ 5/8” meter ($4.82) plus consumption charge

Residential Apartment/Condos

Billing Amount =Base rate @ 5/8” meter ($4.82) x number of suites plusconsumption charge

Residential Single Family Dwelling Consumption Water Rate

The general service rate for water supplied through meters:

$1.00 - First 25 cubic meters (m3) $1.33 - 25 - 60 cubic meters (m3) $2.00 - Over 60 cubic meters (m3)

Commercial & Industrial Meters

Billing Amount - Base rate by meter size plus $1.00 per cubic meter (m3)

Base Rates by Meter Size

15 mm (5/8") $ 4.8225 mm (1") $ 10.0640 mm (1.5") $ 20.8050 mm (2") $ 35.8375 mm (3") $ 78.77100 mm (4") $138.89150 mm (6") $310.71200 mm (8") $551.25

Bulk Water Sales

The bulk water rate: $3.15 per cubic metre (m3)

Bylaw 26/2005 ~ Schedule B Page 1 of 1

Bylaw 03/2009


Schedule B ~ Irrigation Rates

Effective February 1, 2009 ~ Resolution # 59/02/09

Irrigation Meters

Billing Amount = Base Rate by Meter Size Plus Consumption Charge

Table 1 –Base Rates by Meter Size

15 mm (5/8”) $ 4.8225 mm (1”) $ 10.0640 mm (1.5”) $ 20.8050 mm (2”) $ 35.8375 mm (3”) $ 78.77100 mm (4”) $138.89150 mm (6”) $310.71200 mm (8”) $551.25

Table 2 –Consumption Charge for all Irrigation Meters

$1.33 per cubic metre

town of cochrane bylaw no. 03/2009 water utility bylaw · (bbb)“water supply” means the supply...

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