Information for International applicants

TOURISM OPPORTUNITIESNew Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience and Tourism and Travel New Zealand Certificate in Tourism (Level 4) with Operations endorsement New Zealand Diploma in Tourism and Travel (Level 5)

Qualification and Level

The Tourism Opportunities programme leads to the following qualifications:

• New Zealand Certificate in Tourism (Level 3) with strands in Visitor Experience and Tourism and Travel

• New Zealand Certificate in Tourism (Level 4) with Operations endorsement

• New Zealand Diploma in Tourism and Travel (Level 5)

City & Guilds Level 1 Certificate in International Tourism; City & Guilds Level 2 Diploma in International Tourism; and First Aid Certificate

Length New Zealand Certificate in Tourism (Level 3) - 17 weeksNew Zealand Certificate in Tourism (Level 4) - 17 weeksNew Zealand Diploma in Tourism and Travel (Level 5) - One year

Start dates 13 February (Levels 3 and 5); 17 July (Level 4)

Study options Full-time

Fees New Zealand Certificate in Tourism (Level 3) - NZ$9,800New Zealand Certificate in Tourism (Level 4) - NZ$9,800New Zealand Diploma in Tourism and Travel (Level 5) - NZ$19,600

Total number of credits

Year 1 - 130 Year 2 - 120

Class times Classes are scheduled between 8.30am and 3.30pm, Monday through Friday.

Individual study hours

Plan to use about 15 to 20 hours per week out of class time to complete your study.

Location Napier Campus

Contact International Centre Phone: +64 6 974 8902 Email: international@eit.ac.nz

Tourism Opportunities is a full-time, two year programme which provides a

pathway to a career in many aspects of tourism and travel. Three New Zealand

qualifications, and two City and Guilds qualifications are included.

Tourism Opportunities prepares graduates for an exciting range of employment

opportunities in the tourism and travel industries. In particular, the programme

is designed to develop skills to be able to:

• Apply knowledge of customer service and selling skills• Apply tourism workplace practices• Demonstrate knowledge of Hawke’s Bay and New Zealand as

tourist destinations• Demonstrate a broad knowledge of the tourism and travel industry• Apply knowledge and attributes required for a barista role• Demonstrate knowledge of tourism business systems• Manage first aid in an emergency• Apply knowledge of marketing in tourism• Demonstrate knowledge of tourism quality management and control• Apply knowledge of tourism event planning

STUDENT PROFILE

Name Chengcheng Lu (Krystal) Country China

“EIT is a good study environment with a relaxed lifestyle

that’s great for students to focus on study in Napier,

Hawke’s Bay. I find people who are living in Napier

are very friendly and the lifestyle is suitable for me to

focus on my study. I studied English at the EIT language

centre last year and then transferred to the Diploma in

Tourism and Travel, as it is an interesting major that can

open my horizon and offer more working opportunities

in New Zealand. Both the teachers and classmates

are a great help to me in class so I love it here!”

2017 ENTRY

international.eit.ac.nz SEP

20

16

JOB OPPORTUNITIESThe tourism and travel industry has a very wide range of exciting jobs on offer.

• Travel Agency

• Visitor Information Offices

• Airlines

• Transportation

• Accommodation

• MICE (Meetings, Incentives, Conferences and Events)

• Tourist Attractions

• Tour Guides

For further details visit: http://www.nzskillsconnect.co.nz

ENTRY CRITERIAInformation sessions are provided for students and there may be individual interviews with tutors in cases where the application raises some doubt about the suitability of the programme for the student.

ENGLISH LANGUAGE ENTRY REQUIREMENTStudents are required to have attained an acceptable level of English language fluency. This may be demonstrated in a variety of ways, including successful study in English, completion of a New Zealand Certificate in English Language (Level 3), approved scores on IELTS tests (5.5 Academic with no band score lower than 5.0), completion of accepted international equivalents, or completion of an EIT assessment.

ASSESSMENTSTo receive the New Zealand Certificate in Tourism (Level 3), the New Zealand Certificate in Tourism (Level 4), and the New Zealand Diploma in Tourism and Travel, students must achieve a grade of C- or better averaged across all of the summative assessments in each course. Every summative assessment within a course must be submitted to pass that course.

Assessment is ongoing and will take any of the following forms:

• Product reports and manuals, Industry journal, role play, case studies, practical demonstrations, on-line quiz, presentations, tests and exams.

• The City and Guilds qualifications are assessed by an external examination.

TOURISM OPPORTUNITIES

FACILITIESThe Travel Centre, which is set up to simulate a travel agency is used for role plays and we also have a resource room available for student study.

WORK EXPERIENCESecond year students are required to complete 60 hours work experience as part of the Tourism Business Development course.

ACADEMIC STAFFOur lecturers are highly trained professionals, with expertise in tourism and travel.

NAME QUALIFICATION

Nikki Lloyd Programme Coordinator for the EIT Tourism & Travel programmes

ATTTO Level 4 qualified, IATA/UFTAA Foundation Level Diploma, National Certificate Adult Education and Training. Worked in the Travel Industry for 12 years. Tutor in Travel for 15 years.

Karen Banks

BA (Hons) International Tourism. Post Compulsory Education & Training Certificate. Worked in the travel and tourism industry for 9 years. Tutor in travel for 6 years

Anne KeechNational Certificate Adult Education and Training. Worked in the travel industry for 31 years. Tutor in Travel for ten years.

STUDY HIGHLIGHTS SUMMARY

• Excellent facilities including The Travel Centre, set up to simulate

a travel agency, providing students with a hands-on, practical

approach to learning

• Hawke’s Bay is a New Zealand tourism hotspot and the

passenger cruise market into Napier Port alone has grown by

548% over the past five years

PROGRAMME INFORMATIONThe New Zealand Certificate in Tourism (Level 3) is offered with strands in both Visitor Experience and Tourism & Travel. The programme also includes the internationally recognised City & Guilds Certificate in International Tourism. The programme consists of five courses, with the teaching and learning for the City & Guilds Certificate integrated. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. Barista training is included in this qualification.

COURSE DESCRIPTIONS

COURSE BRIEF DESCRIPTION CREDIT VALUE

NZQA LEVEL

SEMESTER OFFERED

TOUR3.01 Customer Service and Sales 20 3 1

TOUR3.02 Tourism Workplace Practice 10 3 1

TOUR3.03 Get Me To Hawke’s Bay 10 3 1

TOUR3.04 Destination New Zealand 15 3 1

TOUR3.05 The Tourism and Travel Industry 15 3 1

TOUR3.10 City & Guilds Certificate in International Tourism 1

The New Zealand Certificate in Tourism (Level 4) is offered with Operations Endorsement. The programme includes the internationally recognised City and Guilds Diploma in International Tourism. The programme consists of four courses, with the teaching and learning for the City and Guilds Certificate integrated. The City and Guilds Diploma includes an external examination. This will be held in early December; date to be confirmed. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. First Aid training is included in this qualification.

COURSE DESCRIPTIONS

TOUR3.41 The Customer Experience 15 3 2

TOUR4.02 Tourism Workplace Operations 10 4 2

TOUR4.03 Destination Development 20 4 2

TOUR4.04 Tourism Business Systems and Processes 15 4 2

TOUR4.10 City and Guilds Diploma in International Tourism 2

The New Zealand Diploma in Tourism and Travel (Level 5) consists of eight courses. Students must successfully complete each course with a grade of C- or better averaged across all of the summative assessments in each course in order to be awarded the qualification. Bar Manager’s Certificate training is included in this course.

COURSE DESCRIPTIONS

TOUR5.01 Communications Practice in Tourism 10 5 1

TOUR5.02 Managing Tourism Workplace Practices 10 5 2

TOUR5.03 Tourism Industry Principles 20 5 1

TOUR5.04 Destination Investigation 15 5 1

TOUR5.05 Marketing in Tourism (includes 60 hours practical work placement in a tourism business) 15 5 1

TOUR5.06 Tourism Business Development 20 5 2

TOUR5.07 Fundamentals of Finance and Quality Assurance in Tourism 15 5 2

TOUR5.08 Tourism Event Planning 15 5 2

TOURISM OPPORTUNITIES

TOURISM OPPORTUNITIES

DISCLAIMER. The programme fees, other costs, entry requirements, duration, and programme start dates are for 2017 and are listed as a guide only. All fees shown in the prospectus are in New Zealand dollars and include Goods and Services Tax (GST) at current rates. Programme content is based on current information and may be subject to change. EIT reserves the right to cancel or postpone any programme and shall not be liable for any claim other than that proportion of the programme fee, which the cancelled or postponed portion bears.