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M A R Y M O U N T C E N T R EAnnual Report 2017

TOUCHING LIVES

BUILDING HOPE

Unique Entity Number (UEN) 201402049ZRegistered Address 10 Collyer Quay #10-01 Ocean Financial Centre, Singapore 049315Mailing Address 9 Lorong 8 Toa Payoh, Singapore 319253Banker Development Bank of SingaporeAuditors Ardent Associates LLPWebsite www.marymountctr.org.sg

Corporate Information and Details

Marymount Centre was registered under the Charities Act on 09 May 1984. On 20 January 2014, Marymount Centre was registered as a Company Limited by Guarantee and obtained Charity and Institute of Public Character (IPC) status on 01 October 2015. By a special resolution Marymount Centre Limited changed its name to Marymount Centre on 30 November 2015. Marymount Centre manages the social services under Ahuva Good Shepherd - Children's Home, Ahuva Good Shepherd - Interim Placement and Assessment Centre. Ahuva Good Shepherd - Small Group Care, Good Shepherd Centre, and Good Shepherd Student Care.

CONTENTS

SMALL GROUP CARE (SGC)

AHUVA GOOD SHEPHERD - CHILDREN’S HOME (AGS)

AHUVA GOOD SHEPHERD - INTERIM PLACEMENT & ASSESSMENT CENTRE ( IPAC)

2Our ObjectiveOur Mission, Vision and Core ValuesPoliciesBoard of Directors

3Chairperson’s Message

45 A Day in SGC by Surbhi

6 Re�ections of Sta�

7 A Letter from a Resident

8 Programmes Overview & Calendar of Events

9 Working in Small Group Care is a Blessing! by Debera Tan Yi

10 Dancing On Stage Is My Job? by Jesline Lee Ying Ying

11

Standing in the Gap

13 Building Hope


15The Journey

17 Our Foster Daughter by Rachel Ding

18 Our Journey As Befrienders by Dorit


GOOD SHEPHERD STUDENT CARE (GSSC)

20

New House, Same Home


24 The Greens, The Heights Peace Room, Fun Times

26 From Battered Wife To Better Cook

27 Little Voices From The Heart

28 Patience Is A Virtue by Jacqueline Yang, Chua Qi Shan, Ngooi Jia Wen & Toh Ker Yin (Hwa Chong Institution Year 6)

29 It Is In Giving That We Receive by Tseng Kuo Chuan (Ra�es Institution Year 5)

30


33 The 5 Cs by Ingrid

34A Volunteer’s Perspective:My Amazing Experience by Yen Siow

36A Volunteer’s Perspective:The Precious Gift of One’s Time by Juliana Johan

Acknowledgement

GOOD SHEPHERD CENTRE (GSC)


Name Title Appointment Date

Ms Cecilia Ee Beng Neo Chairperson 20/01/2014Resigned on 04/05/2017

Ms Jane Marie Ng Yin Gek Chairperson 11/05/2015Appointed as Chairperson on 04/05/2017

Mr Tang Edmund Koon Kay Honorary Treasurer 20/01/2014Sr Joan Marie Lopez Director 20/01/2014Dr Oon Chong-Jin Gabriel Director 20/01/2014Dr Anne Magdaline Netto Director 20/01/2014Resigned on 10/11/2017

Mr Kiang Lai Kuong Neville Director 11/05/2015Resigned on 04/05/2017

Ms Joycelyn Ong Yueh Ling Director 30/09/2016Mr Ho Teik Tiong Director 30/09/2016

Board of Directors (2017)

Marymount Centre is set up to reach out to marginalized women and children in Singapore. Under Marymount Centre, there are three 24-hour residential homes for children, namely Ahuva Good Shepherd - Children's Home, Ahuva Good Shepherd - Interim Placement and Assessment Centre, Ahuva Good Shepherd - Small Group Care, Good Shepherd Centre, which is a 24-hour crisis shelter for abused women and their children, and a student care centre, Good Shepherd Student Care.

We are committed in our mission to reach out with compassion and respect to women and children who are experiencing injustices or problems that are too heavy to face alone. We will journey with them in the healing of their personhood and empower them to rebuild their lives, so that they can restore their sense of dignity and worth.

Empowering lives, restoring rights, upholding dignity

Touching Lives, Building Hope

Compassion, Integrity, Empowerment, Professionalism, Teamwork, Respect and Zeal

FUNDING SOURCESOur social services receive funding from the Ministry of Social and Family Development (MSF), Good Shepherd Sisters and public donations. For their stay in our residential services, residents pay nominal fees, which are based on their family background and ability to pay.

Marymount Centre aims to keep in reserves up to �ve times of total operating expenses. To ensure sustainability to ful�l its obligations and mission, the Board of Directors regularly reviews the �nancial status of Marymount Centre.

RELATED PARTY TRANSACTIONSBoard Directors do not receive any remuneration.One salaried sta� received remuneration under the band of S$100,000 - $200,000.

VOLUNTEERSMarymount Centre welcomes volunteers to share in their mission of “Empowering lives, restoring rights, upholding dignity”.

Policies

Our Objective

Our Mission,

Vision and Core Values


2

My favourite quote from St Mary Euphrasia. “Them” and “they” refer to the women and girls sheltered by the Good Shepherd Sisters more than 200 years ago. “You” refer to those providing the care and shelter. Within these pages, through the telling of our stories, we share with you how we, at Marymount Centre, continue to live out this wisdom.

Each story is special. Each story is a part of the larger tapestry of life, weaving together persons, events, relationships, feelings and dreams in ways unique to the storyteller. Each story speaks of what it is to be and to live, to love without condition and to accept without judgment.

At Marymount Centre, whether it is Ahuva Good Shepherd, Good Shepherd Centre, Good Shepherd Student Care, Interim Placement Assessment Centre or our newest service, Small Group Care, our common thread is giving hope, �lling gaps and embracing love so that all may feel that they are loved and valued.

I would like to a�rm the Executive Director, Sr Cecilia Liew, and each and every one of the sta� and volunteers for their hard work and steadfast commitment. The journey is not easy and the going is tough. But each of you have shown courage and passion in what you do, you persevered in the face of challenges and made personal sacri�ces along the way. I thank each of you deeply and sincerely.

I am especially grateful to The Ministry of Social and Family Development (MSF). Their supportand partnership are instrumental in helping Marymount Centre carry out its mission in the social service sector of Singapore.

I take this opportunity to acknowledge and thank my predecessor, Ms Cecilia Ee. From the bottom of my heart, thank you dear Cecilia, for your leadership and guidance. Your gentle strength, zeal for mission and sel�ess giving will be my beacons as I start my journey as Chairperson.

I am proud yet humbled for the privilege to serve as Chairperson. I look forward to the year ahead with hope and joy. I feel as if Marymount Centre and its mission is a part of me, as necessary as breathing because it gives me life. My �rst contact with “Marymount” was when I enrolled in Marymount Kindergarten at age 5. My primary and secondary school years were halcyon days spent at Marymount Convent School. As an adult,I was drawn to Good Shepherd Centre and Marymount Centre as a volunteer. However, it is not the “education” nor the “work” that I remember. I carry in my heart the people with whom I worked, who taught me how to live the values we profess, who loved me for who I am, and who showed me that to live is to love and to give of ourselves generously, unconditionally.

Welcome to Marymount Centre’s Annual Report 2017.

Jane Marie NgChairpersonMarymount Centre

Chairperson’s Message

“It is not enough that you love them, they must feel that they are loved.”


3

On 01 June 2017, without fanfare, Marymount Centre opened its latest residential home, Ahuva Good Shepherd - Small Group Care (SGC) to provide care and a safe place for girls aged between 7 and 12 years, assessed by the Ministry of Social and Family Development (MSF) to have moderate to high needs. The usual length of stay is up to 18 months.

The previously sparsely furnished space was transformed into a warm and cosy home to welcome girls who may have been traumatized or deemed to be unsafe to continue living with their families. A team of sta� to care for a capacity of 15 children 24/7 was required. Intensive training started in May.

As we were expecting to care for young girls who may have been abused in one way or another, trauma-informed care and its milieu was one of the core training modules. Other training included team-building, food and hygiene, and basic �rst-aid. While Marymount Centre shared its mission and vision, and meticulously took the sta� through Standard Operating Procedures (SOP) to ensure a safe and justice based standard of care, MSF helmed training in residential care, child development, supervision and crisis response and support, risk assessment and management of aggression. Although the intensity of the month-long courses was sometimes stressful, they prepared sta� to be mentally robust and ready to welcome the �rst child on 12 July 2017.

A H U V A G O O D S H E P H E R D S m a l l G r o u p C a r e ( S G C )

SMALL GROUP CARE


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Looking back, we can never be ready for any child who shows up at the door of SGC. Often, the trauma and pain that they have been through leave such deep scars that small things trigger them and set o� intense reactions of fear, anger, anxiety, confusion and even violence.

Our team of sta� who come from di�erent work experience and backgrounds have certainly gone through a baptism of �re; constantly adapting and adjusting along the way. We strive to provide an environment where the girls feel safe, to share as and when they are ready. We give them the time and space they need to trust again, recover their dignity, build up their self-esteem and hope for a better tomorrow. Each sta� gives her best and our team has become stronger as we keep our focus on the needs of the children and journey with them with unconditional love and compassion.

“A Day in SGC” would perhaps provide an insight into the onerous journeys these girls have to take. We will daily walk with them, laugh with them, cry with them, catch them when they falter and support them in every way until they are ready to move on, healed and recovered.

A Day in SGCTension in my shouldersThese trouble makers!

Oh dear god how?Which unexpected now?

Another squabble and tantrum,Keep calm, our anthem.Sighing I make my way,

Gravitas of the trouble I weigh

Tears, shouts and anger,What’s at the heart of the matter?

Fear, pain and memoriesBut no easy remedies.

They want to cut, hit, biteWe remind: buckle down and fight!

Muster all your might,Out of darkness, into light.

Love, care and compassion,Will be a necessitation.Trust, belief and hope,

These will help you cope.

A smile, a laugh, a hug,My heart feels a tug,

We share the aspiration,Of a shared elation

Relieved I breathe a sigh,Their joy makes me high.

Another squabble to my disdain,Here we go again!

By Surbhi


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Reflections of Staff

A H U V A G O O D S H E P H E R D - S m a l l G r o u p C a r e ( S G C )“I have grown in con�dence, a far cry from the initial days, when I had many doubts. I felt very awkward, maybe even scared by the thought of having to interact with children. As every child

is unique, there is no one-size-�ts-all method or technique in caring for them. I have become more �exible, and have developed skills to manage situations fairly and appropriately.”

“I transferred to SGC from the children’s home on 01 Aug 2017.

At first I was a bit lost, as the children’s behaviours are very

different. Some of the behaviours really tested my patience, but I

took it as a challenge. The training has prepared me well, and

brought out the best in me.”

“I am a night sta�, and it is my duty to get the girls ready for school. My job is very challenging yet

interesting. Like most people, the girls prefer not to have to wake up on cue so sometimes their attitude and behaviours test me to my limits

and I need to turn to prayers and a meditation app to cope.”

“I have learnt a lot from the kids; I have learnt to understand myself as well as my working relationship with colleagues and my own children. There are many self-realization

moments and I am still on a continuous learning journey. I have learnt that everybody is different and have different thresholds. I have also learnt to be more flexible as we are caring for children not working with machines.”

“The mood swings of one of the children can be quite

unpredictable. Kudos to her when she tried hard to

concentrate on her studies. As we spend time together completing her homework, our relationship has grown

and she is able to share some of her problems with me.

I am now better at thinking on my feet, and react faster to situations to ensure the

safety of the residents.”

“Building relationships is very important in SGC. �e children

will challenge the sta� and sometimes refuse to listen, a real test of my patience.

But I remind myself that they have been through a lot in their young lives and take steps not to be triggered by their behaviours.”

“I have overcome many challenges and learnt a lot

through my interactions with the residents. I even picked up origami from one of the girls.

I was happy to see a girl improve in her study of

Science; I felt that the e�ort both of us put in was worth it.

Working in a good team make a lot of di�erence.”


6

Besides having fun with art, I learnt to cook and dance, but I miss the delicious curry chicken that one of the sta� made for me when I was feeling down. I also learnt to be very patient and share. I discovered what my hobbies are, and that I can do many activities without the use of phone too. I miss the outings we had to places like the �re station, Sheng Siong (haha), even the interchange and parks. I hope that we will meet again. Thank you so much for your support. I really appreciate it!

Her Mother Added…I am really feeling very happy as I am sharing my experiences. It was like a blessing to have such nice people, especially Sister with all respect and the caseworker with all love. It was a very hard time for me as a mother when my daughter had to be put in Marymount Centre but the cooperation and emotional support helped me to pass that hard time. I got the full support because many times I broke down during my daughter’s stay but Sister and the caseworker always supported me. We always pray that God bless them and all the sta�!

I stayed in SGC from July to October 2017, and I am writing this letter just to tell how I felt about my stay under your care. There has been a lot of ups and downs but there was the sta� and my caseworker for support. They knew that I needed the most help during my di�cult situation. They would also recommend me new choices to try to make me feel comfortable. At �rst, I was always nervous about everyone judging me but when I started getting used to the sta�’s created games, I really enjoyed it. At that point of time, I needed my mother the most, but when I felt sad upon missing my mom, they would come and cheer me up and I would forget that I was even depressed. I really miss the whole fun and also I made very good friends. My caseworker knew what was best for me, so I always trusted her and really counted on her. I learnt a lot staying with some strangers who did not make me feel that they were strangers.

A H U V A G O O D S H E P H E R D - S m a l l G r o u p C a r e ( S G C )

A Letter from a Resident

Our girls were brought on a visit to the Marina Bay Fire Station to learn more about the roles our SCDF personnel play. They were introduced to the �re�ghting capabilities of the �re station, as well as the new ambulance known as the Alpha. They also got to try their hands at using the �re�ghting hose.


7

A h u v a G o o d S h e p h e r d - S m a l l G r o u p C a r e ( S G C )

DecVisit RSN50 at VivoSVDP – Power 98 VisitChristmas Lunch at HotelKids AmazeKite Making & FlyingGame Design WorkshopChristmas PartySVDP Christmas PartyGSSC Camp at Boys’ Town Adventure CentreITE Central Games NightFacebook HQ VisitGardens By The Bay & WaterplayChristmas ZumbaTrampoline ParkPlayeumRoad Safety WorkshopIce Skating

NovKick-Boxing

Healthy Lifestyle FestivalVisit to Botanical GardensShopping with Volunteers

Visit to National Gallery of Singapore Camp Explore (CDC)

JulLittle Red Riding Hood Play

STEM WorkshopDog Walk

Yoga Sessions

AugSTEM WorkshopArgo-National Day PartyKeyboard SessionMusic/ Art & Craft SessionReading SessionsMovie - Emoji

SepVisit to Gardens By The Bay &

Lantern/ Rangoli MakingVisit to Fire Station (Marina Centre)

Badminton Workshop/ Competition

OctValue Formation SessionSTEM WorkshopsChildren’s Day PartySVDP Games Movie Night Car free Sunday at CBD Deepavali Celebration Art Science Museum

DAILY WEEKLY MONTHLY ADHOC

EMOTIONAL

EDUCATIONAL

PHYSICAL &RECREATIONAL

LIFE &SOCIAL SKILLS

COMMUNITYSERVICE

SPIRITUAL

REINTEGRATIONRECONNECTION

Birthday Celebrations

Visits to public library

Cooking / BakingValues / Self-management

Progammes

Family Befriender

Learning Journeys

Ukelele/ Keyboard lessonsArt and Craft

Sewing

Projects with other Homes/ charity groups

Home LeaveOutings / Visits (Parents / Relatives)

Counselling sessions for/ with parents

Sta� Mentor

Study TimeMother-Tongue

Social InteractionHousehold chores and area cleaning

Recycling

Quiet Time (read, take a nap, pray etc.)

Individual Counselling

Individual / Group Tuition

Sports (Ball games, badminton etc.) Outdoor Play (playground, water play etc.)

Indoor gamesYoga & Singing Sessions

Dance Lessons (K-pop)TV / Movie / Computer Time

Budgeting / Marketing

Church activity for selected residents (mass, catechism etc.)

Weekend outings for thosewith no home leave/ visits

Calendar of Events

Programmes Overview

Total number of clients served in 2017: 9


8


I did not understand when people said they ‘love their job’ until I got into my current job. I struggled and found it challenging to �nd a job that I would love. All that changed when I landed a job as a Social Service Assistant in Ahuva Good Shepherd - Small Group Care (SGC). I can �nally understand what loving my job actually means. Despite the many ups and downs that I face while working here, from the times when the children get extremely di�cult to handle to the times when the children are just the sweetest angels, everyday has been meaningful as I get to see how the children improve in the way they behave and think.

The Best Job It is a never ending process as we always want the best for them, like what parents want the best for their children. The previous jobs I had were more o�ce bound doing administrative and some accounting matters. However, I was never a person who like desk bound job, staring at a computer screen doing work that did not have a real meaning to me apart from it being a source of income. I always want to be in a job that I enjoy and I was fortunate to have my dream come true working in Ahuva Good Shepherd. All my colleagues come from di�erent backgrounds and are di�erent in many ways, however we are all here to be a light for these children who are facing troubling times from what they experienced in their young lives. Sometimes, even when I am not on shift, my mind wanders to my work, like I worry about how the children are doing, how their day was in school, or if they are feeling better if they are sick. There is never a day when I �nish my shift feeling like it was a waste of time because I feel that every day spent with the girls is meaningful and worthwhile. I’m thankful for every day that I get to work here. It is the best job I had so far. Everyday is a learning process and it enables me to understand myself as a person and others more.

A Memorable ExperienceAn experience that I will not forget many years down the road will de�nitely be having to dealwith a 9 year-old girl who had trouble expressing her emotions appropriately. Often she would resort to screaming, spitting, biting, scratching, pushing down furniture, and throwing things to vent her anger and frustration. After a few of her outbursts, the sta� team got together to �nd ways to understand her better and explore how to handle her �rmly yet letting her know that we care and are there for her. We managed to get her to go to school every day compared to her resistance to school initially. To our delight, she has improved her self-control and expressing her emotions, thus her outbursts reduced from daily to weekly! She no longer bites or scratches sta�.

This experience showed me that with constant love and dedication towards these children, no matter how di�cult they may seem to be, we are able to make a di�erencein their lives. We take baby-steps initially, which often leads to more positive changes eventually. Most importantly, we should not give up on them because we may be their only ray of hope.

Working in Small Group Care is a Blessing! By Debera Tan Yi


9


To our delight, the girls improved a great deal through the numerous practice sessions. It was amazing that they progressed from the initial unsure or forgetting the steps, unable to synchronize, to being able to dance together as a team. Some of the children were even giving advice to the sta� after they gained more con�dence. Look, who’s teaching who? Witnessing the children literally putting their best foot forward to entertain the volunteers touched my heart greatly and I am extremely proud of them. We did it in such a short time. The fact that I was directly involved and performing together with them on stage, made it even more special and memorable. Some of the audience commented they could hardly distinguish between sta� and residents.

In my previous job as a Programme Executive in a Family Service Centre, I saw children for a few hours a week. At SGC all my work hours are devoted to the children; I interact with them all the time.

I truly value this quality interaction as it fosters relationship building, which is one of the keys to the children’sdecisions to change. There will always be tough and frustrating moments, but these melt away when the girls respond positively to the love and care we shower on them. My heart is always �lled with joy when I see the children change for the better, hope again and dream of their future. I will gladly dance with them.

I never thought performing on stage would be part of my job when I was employed as a Social Service Assistant in Marymount Centre.

SGC was only about 4 months old when we started planning for our annual Volunteers Appreciation Night (VAN) held in November. With only 5 residents and 2 of them fairly new, I was worried if we could even come up with a satisfactory performance. The children’s initial lukewarm response to having to perform for VAN, being their �rst time participating, did not help to reduce my anxiety at all!

After discussing with the team, we decided that in order to bring about more synergy to the perfor-mance, the sta� WILL also take part in the perfor-mance and join the children for the dance. At least it would look better than just 4 or 5 girls on stage. To our relief, the children were excited and got more involved when they heard that the sta� would be joining them as well – we are in the same boat together. Our month-long preparation for the 4-minute dance item began in earnest. We practised whenever we had time, be it before dinner, before supper, after afternoon nap, we just got down to it.

Dancing on Stage is my Job?

By Jesline Lee Ying Ying


10

As of end Dec 2017, it would have been approximately two and the half years since Ahuva Good Shepherd - Interim Placement and Assessment Centre (IPAC) received our �rst resident. More than 250 children have come through our doors and found solace here.

IPAC cares for children who have been displaced from their homes due to circumstances that has been assessed by Child Protection Services as being unsafe for them to return to their homes. These children may have experienced some form of abuse and/or exposedto domestic violence. The displacement usually kick-starts investigations into the allegations, safety planning, and explorations of the next form of permanent placement for the child. IPAC stands in the gap - between home and the next safe permanent placement - to provide a transitory safe space for the child, and to support them through the transition.

Standing in the gap has blessed us with the opportunity to walk the oftentimes challenging journey with the children. They have taught us much. We sought to touch lives and inevitably our lives are touched. We sought to build hope and in the process the hope in ourselves bloomed. We sought to make a di�erence and many, including the childrenthemselves, came together to make it happen.

Truly our gratitude is with the team at IPAC, and withour generous and supportive partners and volunteers who have contributed to building a life-giving path to bridge the gap.

A h u v a G o o d S h e p h e r d -I n t e r i m P l a c e m e n t a n d A s s e s s m e n t C e n t r e ( I P A C )

MORE ABOUT AHUVA GOOD SHEPHERDInterim Placement and Assessment Centre (iPAC )

IPAC has weekly art & craft activities, where the children draw or decorate items. Some residents would decorate the items with the names of their favourite K-pop bands, others write names of their families. Some may subtly hint about their emotional struggles through the narratives that they illustrate. Attending sta� pick up these hints and swiftly alert social workers so that interventions may take place promptly. E�ective communication among sta� and the child’s network, such as school is key to ensuring a safe environment for the children.

STANDING IN THE GAP


11

Physical activities help children to work out and regulate the emotional con�icts within them. Thus outings to the trampoline parks and outdoor play give children like Sara the space to safely cope with their emotions. An active child with a keen mind to learn and explore, Sara loved the trips to museums, the zoo, and parks. Movies, trips to the mall, to the supermarket, and having a fast food meal brings some normality to her otherwise special circumstances. Befrienders who came weekly also supported Sara as she transits into teenage. Her skills and agility in scaling a wall in the park was not lost on sta� and other residents. But she did not stop at her own achievement; she encouraged other children to scale the wall, and called out tips to do so successfully.

We watched with grateful hearts as Sara found her voice. From a child con�icted and unsure about herself or her thoughts, Sara blossomed into a girl on the cusp of teenage years, con�dent in making informed decisions for herself, able to articulate her thoughts and feelings. What a di�erence!

Children stay with us in IPAC for a relatively short time, usually just a couple of months so we often do not know the outcome. But what encourages us is that we know each positive experience these children have in IPAC will collectively make a huge di�erence in their lives. For this, our work is worthwhile.

*Pseudonyms have been used to protect the identities of the respective children.

Touching Lives Children with painful memories struggle to handle their emotions, and may go through self-blame for the situations they are in. To cope, some withdraw socially, others run away, from school for example. A small group may in�ict pain on themselves. Social workers and sta� in IPAC are trained to be alert and watch for signs of distress and help the children to manage their emotions appropriately. Sta� have to be a few steps ahead of the children and be thoughtful and creative in their supervision and checks. Safety of the child takes precedence over discipline.

We expend a great amount of time staying with the child who is having di�culty dealing with her fear, anger and frustrations. Sometimes just going to the calm room with a sta� to exhaust all the pent up emotions helps to bring the child to normalcy. Other times an evening walk in the park with a sta� may help take their minds o� things that are stressful.

Caring for the children in IPAC is not a walk in the park, and certainly not for the faint-hearted. We believe that with our signi�cant, repeated, and consistent care and love, the children will experience positive feelings, and these will take root internally and for hope to blossom.

Making a difference...At IPAC, we empower the children through a variety of programmes aimed at discovery and development of self, such as art and craft, dance, yoga and body combat exercises, dog walk, and STEM workshops.

For *Sara the programmes played an important role in the development of her sense of self. She was not attending school for quite a while because of certain concerns and circumstances. As she was limited in her social interactions, the in-house programmes, as well as those helmed by our valuable volunteers and partners, gave

Sara an enriching experienceof learning and exposure

to new things.


12

One quiet morning when *Mei Mei served the sta� a “three-course meal” out of her toy cooking set, carefully setting the cutlery and cheerfully said, “Here you go!”, we didn’t start squealing just because it was cute. We squealed with joy because we recognized it as a precious moment of growth.

4-year-old Mei Mei and her older sister, *Pei Pei, have been diagnosed with Global Developmental Delay (GDD). Children with GDD are considered to have signi�cantly lower intellectual functioning than their peers. The sisters were not toilet trained, still in diapers, and mostly non-vocal. Although she could say some simple words, Pei Pei tended to point at things instead of speaking. Mei Mei liked to make sounds and noises but could not form words.

The sisters have come a long way since admission to IPAC when we struggled to communicate and engage them. As they settled down, they opened up and their cheery personalities peeked out from the dark shadows of fear and confusion. With continual support from sta� and other residents, Pei Pei began to talk more and we delightfully discovered that she knew more than we �rst thought. On one occasion, Pei Pei showed that she was capable of playing her role as a big sister in caring for and coaching Mei Mei. Something had piqued Mei Mei’s curiosity that day and it had prompted a barrage of questions, which Pei Pei responded with surprising patience and maturity. It was a heartening sight.

At the onset of caring for Mei Mei, we understood that she was experiencing some impediment and delays in her comprehension and speech. However, we spoke to Mei Mei just as we would with any other child. We asked questions, gave guiding instructions and constantly encouraged her to converse with us.

With the help of a volunteer who gave her phonics lessons, Mei Mei’s speech has vastly improved. She progressed to understand questions more clearly and replied in full sentences instead of one or two words previously. The team was awestruck.

Living and interacting with other children in IPAC has greatly helped the sisters in their growth. The all-inclu-sive environment has helped the children to grow in accepting the di�erences among the ‘family’ at IPAC. This also facilitated their learning to be empathetic and compassionate individuals. Mei Mei often shows us her capacity to be compassionate and empathic towards others. She is almost always the �rst to approach another crying child with a concerned look on her face and quietly giving a comforting pat on the child’s back. We were treated to an adorable scene one day when Mei Mei saw another child clumsily walk face �rst into a door, hurting herself. After trying to comfort her friend, she indignantly hit the door as if to “punish” it and make everything okay. We have witnessed her journey from disengagement with unfamiliar people to be one of the �rst to greet and welcome a new person with a brilliant smile.

Caring for children like these two sisters has taught us that we must persevere in spite of the odds stacked against them. We believe that by connecting with them and being there with them as they take their little steps towards growing up and greater indepen-dence truly made that toy “meal” so much more than a game of make believe.

A h u v a G o o d S h e p h e r d - I n t e r i m P l a c e m e n t a n d A s s e s s m e n t C e n t r e ( I P A C )

Building HopeSharing on a pair of siblings diagnosed with GDD


13

A h u v a G o o d S h e p h e r d - I n t e r i m P l a c e m e n t a n d A s s e s s m e n t C e n t r e ( I P A C )

JANSEA Aquarium

Fun at Bishan ParkNew Year Lunch

FEBStory TellingCircus Art WorkshopUpcycling Workshop

MARChangi Village

River SafariMovie - ‘Rock Dog’

Kidz AmazeSingapore Aviation Academy

APRBishan ParkFarm VisitSTEM Workshop - Easter PartyMovie - ‘Smurfs: The Lost City’

MAYHDB Gallery

Lower Seletar Reservoir - Waterplay

JUNSnow CityFarm Learning TripMovie - ‘Despicable Me 3’Singapore Philatelic MuseumNational Museum of SingaporeTrampoline ParkPunggol Waterway PointSingapore Changi Aiport T1 & T3Baking "Apple Crisps"Visual Art Journaling

JULPeter Pan Musical

Pinocchio Puppet Show Singapore Changi Airport

Seletar Aerospace ParkRed Riding Hood Play

AUGRiver SafariBishan Park - Rock ClimbingJunction 8 - Shopping

SEPLantern Making, Gardens by the Bay

Small Business Workshop (STEM)Movie - ‘Emoji’Kaboodle Kids

Towel Bear Making WorkshopScouts Workshop

Calendar of Events

DECCamp ExploreGardens by the BayIce SkatingGold Class Movie - ‘Paddington’Marina Barrage - Kite Making & FlyingKidzAmaze - Christmas PartyFacebook HQGame Design WorkshopJunction 8 - Christmas ShoppingTrampoline ParkPlayeumPresident VisitChristmas CarollingChristmas Zumba

NOVBotanic Gardens

National Gallery of SingaporePlaza Singapura - Christmas Shopping

Admiralty ParkCamp Explore

Volunteers’ Appreciation Night

OCTLower Seletar Reservoir - WaterplayArt Science Musuem "Future World Exhibition"Movie - ‘Monster Family’

Programmes Overview



14

We journey with each child in her healing process and develop a care plan that recognizes her uniqueness and worth. We often discover their immense pain, broken-ness and fragility.

Through specially designed programmes, activities and therapeutic interventions, we strive to assuage their physical, psychological and emotional pains. The girls �nd their inner strengths, build self-con�dence, self-esteem, dignity, resilience, and learn to trust and hope again. Very often, they develop new interests through our support in education, sports and social activities.

We aim to reintegrate them into society healed, and prepared to be contributing global citizens. When reintegration is not yet possible, we facilitate alternative care arrangements by helping them to establish the best support network that every child rightly deserves.

A H U V A G O O D S H E P H E R D - C h i l d r e n ’ s H o m e ( A G S )

ABOUT AHUVA GOOD SHEPHERD - Children’s Home (AGS )

Ahuva Good Shepherd - Children's Home (AGS) was set up in 2006 to provide a safe and nurturing residential environment for young girls, aged 4 to 16. They had experienced challenges in their families, such as �nancial di�culties, divorce, domestic violence, various forms of abuse and parents’ incarceration.

The Hebrew word, “Ahuva” means “dearly loved”. In AGS, we embrace each girl with respect and dignity, and care for her in our warm family-like environment with unconditional love and compassion.

The Journey


15

In the Words of a ResidentHi there! I am Leah (not my real name). I’m turning 16 on my next birthday and I have stayed in AGS for nearly three years.

Before coming to AGS, my school attendance was not consistent as I was always not feeling well. AGS gave me a stable and structured environment for me to focus on my school work and develop my other interests. I was supposed to be discharged but because I am doing my N Level in 2018, the manage-ment allowed me to stay on for another year as AGS provides a better studying environment and academic support. I am given help in subjects that I am weak in. Mrs Dharma, a long-serving tuition teacher helps me with Tamil. What is so amazing about Mrs Dharma is that she believes in me, that I can do well. Ms Anne helps me with my Algebra. Without her patient coach-ing, I would not be able to master this subject.

AGS also provides me with other opportunities. Knowing that I love music and dancing, Ms Jessica recommended me to take dance classes at 10 Square Orchard, sponsored by MSF. Over the last few months, I learnt 4 choreographies. These classes not only taught me new dance steps, but also how to learn from my mistakes, and boost my con�dence level.

I also appreciate the one-to-one sessions I have with Sr Agnes-Claire that happens once every two weeks. She would show her concern and interest in my studies, my dance and home situation. She shows her support for me by listening to me, discussing with me on ways to �nd solutions for some of my problems or helping me to see it from another angle. AGS also takes care of my pocket money, food, outings and send me to other bene�cial educational programmes. For example, the Career Guidance sessions with Dean and Jules gave me a clearer picture of my career options. I also appreciate the other sta� for their caring attitude towards me.

Thank you AGS for what you have done for me.

In the Words of a StaffMy name is Sengbu, originally from Myanmar. I joined the sta� team of AGS in June 2015, with experience from another children’s home. I like it that AGS is more structured, more organized and the children are older in age. I have learnt to be more patient with the children; not to take their behaviour as something personal against me and not to be angry with them.

I would like to share some good memories I have of the children, memories which also serve as lessons for me on how to care for these children.

One morning I walked a resident to her primary school nearby. I left her at the school gate, but I waited for her to walk into the school. Half-way, she turned to wave goodbye to me. I waved back and left. Later the child shared with me that she was very happy to be sent to school by me. She felt it was like her mother accompanying her to school. To me, it was just a simple gesture and part of the service we provide. The child’s sharing helped me to see that whatever I do, no matter how small, is important for the children.

We had two children who were quite challenging in their behaviour. But I never found them di�cult. I felt they would listen to me. Later they told me, “We listen to you because you are very nice and patient with us.” Another child told me that if I should take leave, please do not go longer than one week, and if you want to go back to your country, please go only after I am discharged from the Home.” Those were very heart-warming words and serve to encourage me to be more patient with the girls and to listen to them. To me they are not just any children, I treat them like they are part of my family, like my nieces or younger sisters.

By the time you read this, I would have returned to my home country. As I think of leaving I feel sad because AGS is not only a good environment for me to work in, but the management and co-workers take care of me as well. I have met many good friends here. I will always think of the children, and wish them well.


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In 2006, Sister Cecilia of Marymount Centre asked if we would consider participating in the MSF fostering programme. We did not take long to say “Ok”. Our initial intention was to pay it forward - to help those in need, thinking this was to repay back to God the blessings we had as a complete family with a safe and good life.

We named our foster daughter Jackie because she was loud and active and needed constant supervision compared to our quiet and calm son. She was to stay with us on weekends only, so we thought that arrangement was just nice to experience fostering on weekends and have our personal space on weekdays.

The adjustments were more than we expected as we were so engrossed in trying to mould her according to our way - sending her to enrichments to boost up her academic development and balancing new ways of doing things together as one family. At the same time, getting our family, relatives and friends to accept her.

I remembered our son Alex, who is 3 years older than Jackie, writing on a post-it note “I am not so important after all” and the counsellor from his school called me and said, “If you want to save your family, you have to give up fostering.” Relatives and friends showed their hesitancy in welcoming her.

Jackie was not an easy and lovable child. Yet it was love at �rst sight when we �rst saw her, something that we could not explain. A family friend who is a doctor and is close to our son encouraged us to go on with the fostering. Another family friend who adopted a very di�cult child shared with us their ups and downs and the joys of adoption. So, we decided to just try our best. The journey was �lled with continued ups and downs, stress and joy and before we realised it, she would be 17 years old in 2018.

Now when we have our weekly family lunch or dinner out on Sundays, we are at peace to see Alex and Jackie getting along well and to know that they will be siblings to each other. Jackie still gives us occasional headaches and Alex would get exasperated, but we know this family will be less colourful without her. It is without any doubt that we see her blossoming little by little and because we stayed as one family, we hope we have made her heart more settled and at peace.

As we mentioned, initially we thought that by fostering her, we would be paying it forward but truly we received a valuable gift from her. She taught us how to stay united in faith, love and hope, in good times and bad times and this is what we, as a family have experienced and are blessed with.


Our Foster Daughter

By Rachel Ding


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My journey as a befriender at Marymount Centre began in 2017. I had previously volunteered to help single mothers, having been a single mother myself. However, I soon realised that I desired more to focus my support on the children who come from troubled families, to help them feel loved and �nd a future.

Another volunteer recommended Marymount Centre to me. Jessica, one of the Centre’s dedicated social workers, invited me for a visit to learn about their mission and to discuss volunteer opportunities. Although I was saddened to hear some of the situations that the children went through, I was happy to hear that the social workers together with the child protection team would try as much as possible to re-integrate the children with their families.

I was soon introduced to a young girl who stays in the home. I’ll call her Janice, but that’s not her real name. Janice has lived at the home for about a year. She only spends time with her family on alternate weekends. While I experience Janice to be a bright, bubbly, and athletic girl, I could not understand how a girl like her would end up being in a residential Home. I suppose it is di�cult for an outsider to understand all of the personalities and dynamics involved in the family issues. I’m just grateful there’s a safe, clean, and loving environment like Mary-mount Centre for her to stay.

For our �rst visit, my objective was to spend a day focused on her, to make her feel special. My husband and I (I recently married) played some games with her and discovered that she’s very competitive and a quick learner. We also spent several hours at a nearby playground where she enjoyed the swings, the slide, and even the exercise equipment. I would say we bonded with her almost instantly and have now arranged to see her once a month.

For our second visit, Janice invited us to her school carnival. We were a bit worried how she might feel to have us around her and her school friends, but she was excited like a little jumping ball. The cutest moment was when her friends came and they looked at me and then giggled and said in an honest manner, “She said she would come with a friend, but you are a bit too old for that!” It made us feel good to know that she thinks of us as her friends.

In December we took her to watch a movie and the holiday lights on Orchard Road. While that was fun, we learned that she seems more eager to just hang out with us. She likes food shopping – especially the free samples – and she brings a certain joy to that rather mundane activity that we miss when she’s not with us. She shows us what foods she likes and we try to arrange dinners to her liking. Her favourite is hot pot and she can eat a lot.

On a recent visit we spent the afternoon at a swimming pool. She was initially reluctant to move into water deeper than her waist, but with some pulling and prodding we got her to jump o� the side of the pool, then the starting block, then even the diving board. By the end of the day she was swimming a little bit on her own and already asking to come back to the pool on a future visit. It is such a joy to see how she blossoms and learns new skills.

My husband and I are always completely exhausted after having Janice with us for a day, but we are happy and ful�lled. We give her love and undivided attention, but she gives us so much more in return. It is so won-derful to see that she trusts us and is so eager to learn from us. She is playful and we learn to enjoy the little things even more.

Needless to say, the goodbyes are always the hardest as we can see how sad she becomes on the drive back. But we always have the next visit to look forward to.

Giving money to a charity is one thing, but giving your time to other people is so much more rewarding. We look forward to more time with Janice and hope that we can help her to learn more skills and give her con�dence and love.


Our JourneyasBefrienders

By Dorit


18


JANLearning Journey to ChinatownTrampoline at Zoom Park AsiaMovie Night at MPRSTEM - Aviation Challenge

FEBUpcycling

MARFlight Simulation at Singapore FlyerWalk For Wishes- Zoo OutingGames Day by San Huang Da DiArchery at NUSAGS Cooking CompetitionMentor Outing to Wild Wild WetExcursion to Sg Aviation AcademyKaraoke Session

APRMovie – Smile Singapore

Circus artEaster Party by Ms Yen

Art and craft by Seeds of HopeCareer talk at Bell Jar on F&B

MAY Jiu Jitsu Self Defence

DAILY WEEKLY MONTHLY ADHOC

EMOTIONAL

EDUCATIONAL

PHYSICAL &RECREATIONAL

LIFE &SOCIAL SKILLS

COMMUNITYSERVICE

SPIRITUAL

STRENGTHENINGFAMILY TIES

Individual CounsellingBirthday Celebrations

Art and Craft

Service to others

Sessions with parents / relatives / other stakeholders

Touch Therapy

Guitar/Piano lessons (by the Sisters)

BakingInternship / Part-time work

Sewing

Projects with other Homes/ charity groups

Cleaning of park / beach

Home LeaveOutings / Visits

(Parents / Relatives / Befrienders)

Weekend fostering

Sta� MentorLeadership development

Study Time

Indoor games

Household chores and area cleaning

Recycling

Quiet Time (read, re�ection, pray etc.)

Pet TherapyBalance program

Individual TuitionProject Acuity (tuition+play)

Sports (Dragonboat, ball games, badminton etc.) Outdoor Play (playground, water play etc.)Singing Sessions & Dance Lessons

Self-Defence (Taekwondo, Karate etc.)TV / Movie / Computer Time

CookingBudgeting / Marketing

Values Formation

Church activity (mass, catechism etc.)

Calendar of Events

SEPPetting Zoo

Dymax Badminton MatchLions Club Ladyhill - Craft Session

Scouts Ventures Camp Style SessionSVDP- Inline Skates

Anti-bullying WorkshopLantern Making and Dinner

Dog Walk with LanternJust For Love

OCTArt Science MuseumChildren’s Day PartyDrew & Napier Movie Night SVDP Games Days

NOVShopping with Volunteers

at Plaza SingapuraVolunteer Appreciation Night

DECSVDP – Power 98 VisitDrew & Napier Christmas LunchKids AmazeKite Making & FlyingGame Design WorkshopMr Tay Christmas PartySVDP Christmas PartyGSSC Camp at Boys’ TownAdventure CentreITE Central Games NightSwimming

AUGArgo- National Day

ITE Central Games DaySVDP 7D Laser Tag

CHS- Trampoline Park

JULPeter Pan BalletSVDP K-Pop danceRed Riding Hood Play

JUNEpsilon’s Children’s Party

Farm TourPeranakan Trail By Ms Stephanie

R’s to Our LifeTrick Eye Museum

Movie –Wonder Woman & Transformer

Parent’s Day at Adventist Active Centre, Golden Clover

Adventure Cove Career Fair

Programmes Overview



19

New House,Same Home

Started in 1982, Good Shepherd Student Care (GSSC) is the �rst student care centre in Singapore. It has continued in its mission of reaching out to children who need adult supervision, as well as those who are from single-parent and low income families.

When the Management revealed in 2011 that GSSC and other services of Marymount Centre had to relocate to another site, many were heartbroken and some worried that the spirit of the place would be lost. They feared the new “house” would not be a “home”.

GSSC moved into a holding school in Toa Payoh while construction and renovations were carried out for a new student care to be located in the grounds of Marymount Convent School. Students and teachers had to adjust to the temporary premises, sans open �eld, fruit trees and the songs of birds.

In December 2016, GSSC moved to its new premises in Marymount Convent School and confronted a new reality. From one big house with few walls, we were faced with four classrooms. The cherished kampung life seemed to have given way to a cold concrete jungle.

G O O D S H E P H E R D S T U D E N T C A R E ( G S S C )

“A chair is still a chair, even when there's no one sittin' thereBut a chair is not a house and a house is not a homeWhen there's no one there to hold you tightAnd no one there you can kiss goodnight”So says Burt Bacharach and Hal David in their 1964 ballad, “A House is Not a Home”.


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Thankfully, it is not the kampung house or the open �elds or the familiar songs of the birds that determine the spirit of the new home. Every sta� carries the Good Shepherd charism to empower lives, restore rights, uphold dignity and embrace the students and their families who may encounter di�culties from time to time.

Therefore changing location did not change the sense of home GSSC provides to children who need a safe and caring place to go to after school, for a hot meal, for help with homework and much more. Changing location did not diminish the trust of parents that their daughters would receive the best care from the sta� of GSSC.

In fact, when the dust settled, everyone realized that the modern, purpose-built centre provided a slew of new opportunities to bless the children. For example, the four big classrooms could be transformed into one giant play space for a mass activity. This was what happened on Kids Hack Day, a creative tech event where the children came together to "hack" or make new uses of everyday items and new technologies. They made and programmed their own creations and brought them to life by applying lights, movement and sound.

“Many children of student care have been children of childcare and feel sad inside about being separated from their parents. Student care teachers play an important role in giving them love and guidance after school,” said Sister Cecilia Liew, Executive Director of Marymount Centre, which oversees GSSC.

Some children of GSSC also face di�culties such as illness in the family, parents’ unemployment and �nancial hardships, abuse and neglect. GSSC, together with its partners, steps in to �ll the gap. Volunteers from Ra�es Institution conduct weekly tutoring and mentoring. They also organized a basic �rst-aid session to equip the children with this valuable life-skill. One of the blessings of being located in Marymount Convent School is the proximity to school counsellors and teachers when faced with some challenging issues of the children. This partnership fosters holistic support for the learning needs and development of the children.

There are many challenges the sta� of GSSC face daily. One such challenge is the care of children with learning disabilities. We are in constant need of volunteers who have learning intervention skills and heart to help children with special needs.


21

Ultimately, GSSC does not want to spoil the children without purpose. They are showered with blessings to bless others. The �ame of service is passed on. During school holidays, the children take part in meaningful outreach programmes such as caroling and visits to institutional homes. They bring joy and laughter to the elderly. We position GSSC as a home away from home for the students of Marymount Convent School who troop into the kitchen on school days for their lunch, followed by a short rest and some interesting activities before settling down to complete their homework. “I like GSSC because we can make new friends and have fun. I like learning about the new school topics here as well, and we get to play after we are done with our homework. I like snack break too! We also get to have camps and have so much more activities!” said Rachael Lee from Primary 1.

When some parents arrive in the evening, they are pleasantly surprised that their daughters request for more time to play with their friends. A working father said with a smile, “I am glad she is happy here.”

At GSSC every child is respected and cherished. We encourage them to build up a treasure trove of their childhood memories, some of which are spent in the warm and loving home at GSSC.


22


JANWelcome Primary 1

Chinese New Year Celebration

FEBCommemoration of Total Defence Day

MARMarch Holiday Programme:

The Five Love LanguagesSalt Dough Ornament Workshop

Good and Bad Touch WorkshopGSSC Children Carnival

Teambuilding GamesGift Wrapping Workshop

Easter Day Celebration

APRInternational Friendship Day CelebrationFoundress Day CelebrationFirst Aid WorkshopAnti-Bullying Workshop

MAYMother’s Day Craft Workshop

May/ June Holiday Programmes: Happy are those who live by love

Pizza Making Workshop (May - June)Mu�n Baking WorkshopBiscuit Baking Workshop

Mental Health Awareness Talk

JUNBookmark Making WorkshopPhoto Frame Making Workshop & DIY Sail Boat GSSC Children CarnivalGSSC Sports CarnivalScience FairFrisbee WorkshopFriendship Band WorkshopTeambuilding GamesVegetables Planting WorkshopMusic and Movement WorkshopBaking Workshop (June - December) Community OutreachFather’s Day Craft Workshop Singapore Maritime TrailsFrisbee Workshop Soccer Clinic Speech and Drama

JULYouth Day CelebrationHari Raya Celebration

Racial Harmony Day CelebrationWushu Workshop (July - December)

AUGNational Day CelebrationLantern Making Workshop

t Emotional SupportIndividual counsellingGroup counsellingArt Therapy

r Life & Social Skills TrainingCharacter building & formationSocial interactionBudgeting & grocery shoppingBaking & cooking

m Educational SupportSupervised study timeEnrichment classes for P1 & P2Peer tutoring Excursions and learning journeysIT workshops

c Physical & Recreational Activities

GardeningMusic & movementIndoor and outdoor playSingingSpeech & dramaArt & craftSports & teambuilding gamesMovies

k Spiritual SupportSpiritual & values formationCultural & religious celebrations

F Strenthening Family TiesHome visitsCounselling for parents

q Community ServiceRecycling of wasteCommunity outreach

Calendar of Events

DECBoard Games MakingGSSC-AGS-PSGC CampParents and Volunteers’ Appreciation NightP1 Orientation for 2018 Intake

NOVDeepavali Celebration

Good Shepherd Christmas Shopping and Lunch November/ December Holiday Programmes:

Rock Your VacationHeritage Institution Bus Programme

(November - December)

OCT Children’s Day Celebration PSLE Marking Day Special ProgrammesKids Hack Day

SEP Young Writer’s Boot Camp

September Holiday Programmes: We are family

Programmes Overview



23


Volunteers from Hwa Chong Institution inspired a mini garden on the insipid grass patch behind the centre. Some children eagerly count down to 6.00pm when they can join Sister Goretti to water plants, sow seeds and develop their green thumbs. “We love to help Sister in the nursery. We planted bok choy, basil, coriander, chive, spring onion, tomato, chilli, pumpkin, eggplant, French bean and cucumber,” said Scholastica Choo from Primary 2.

The Greens...

The Heights...

The year-end overnight camp was held in Boys’ Town Adventure Centre. Through the encouragement of camp facilitators, teachers and fellow students, the girls overcame their jitters to scale the rock wall and discovered the thrills and exhilaration of abseiling.


24


The new cosy room, dubbed Peace Room, became a dedicated digital learning zone that allows children to do interactive e-learning and better cater to their learning needs. It is also used �exibly for other activities such as values formation and character building.

Fun Times...

Peace Room...


25

her free. She and her children were given shelter at Good Shepherd Centre. Initially she tried to �nd a job, however she could not �nd a suitable one. Noticing her struggle to land a job, Sr Agnes-Claire o�ered Ivy a position in Marymount Centre. She started o� cleaning the o�ce and preparing meals for the children’s home.

Ivy now recalls with some amusement her �rst attempt at cooking. “The �rst meal I prepared, I was asked to cook about one sausage per person. So I happily cooked one sausage for each person instead of cutting them up.” When the Supervisor queried her, she replied, “You said one person, one sausage. So I fry one, one, one lah.” Also, when she �rst prepared vegetables, she washed them very thor-oughly. “They asked me, ‘Why did you wash one, one, one like that?’ I should ‘zoop, zoop, zoop’, do it quickly.” She is grateful that Sister Cecilia taught her how to cook shepherd’s pie, spaghetti and other food that children like. Gradually, Ivy built up her recipe book and cooking con�dence.

In 2009, Ivy joined GSSC as cook. It took lots of hard work and determination to be what she is today. Cooking for more than 150 children in 4 hours every school day is not easy. The dedicated and now con�dent cook prepares food from scratch. Peeling, cutting and chopping vegetables and other fresh ingredients require time, thus she arrives 2 hours early. She hopes that the children enjoy the food she prepares. “If they like more, I feel happy. If they throw, I will think – how, what to do. I do my best.” Ivy tries her best to give the children nutritious meals, as she is aware that for some, the lunch at GSSC is the only home-cooked meal they have.

Ivy has come a long way as a single mother. She is grateful to the Good Shepherd Sisters and sta� who helped her in her journey of healing and recovery. She proudly declared, “Sister Cecilia said my temper changed a lot over the years. If the Sisters did not help me, I don’t know where I would be. When I come to work every day at GSSC, I feel so happy because there are people who help me and support me.”

Although she is �nancially adequate as her children have successfully completed their education and are self-supporting, Ivy is not about to relax. It is no secret that Ivy is a meticulous, hardworking sta� with a �ery heart for the Good Shepherd mission and her personal mission of preparing a good meal for the children every school day.

During the interview for a job in Marymount Centre in 2007, Ivy Yap was asked how long she planned to work there. She replied in her simple English, “How long you want me to work?”

Ivy, 56, known as Auntie Ivy to the children, makes no bones about chastising anyone who dares to mess up the kitchen in Good Shepherd Student Care (GSSC) and is often heard reminding the children to stack up the stools after lunch. But everyone knows that underneath the tough, no-nonsense manner is a kind-hearted, even mushy woman. Her heart to serve is seen through her more-than-decade-long tenure as cook, arriving for work 2 hours earlier than required.

Ivy’s �rst encounter with Marymount Centre was one of refuge. She feared that her then-husband would kill her while she was asleep. Her marriage was scarred by domestic violence. Quarrels usually escalated to physical �ghts that included the use of broken tiles, knives and even an iron. The violence was so serious that the police advised her to go for counselling and �le for divorce. However she was undecided because she worried that her then 8-year old son would not understand. One day her husband �ew into a rage when he saw Ivy talking to their elderly male neigh-bour. That was the straw that broke the camel’s back. She explained the situation to her son and gave him a choice of staying with either parent. Ivy recalls that her son said, “100 per cent, I will follow you” and that gave her the courage to leave the family home with her son and daughter, who is older.

When she called Marymount Centre, Sister Agnes-Claire Koh answered. “She was very nice. She said 24 hours – our doors are open for you.” Ivy still tears up when she remembers those words that set

FromBattered Wife to Better Cook



26


Little Voices from the HeartI am grateful for the year end Christmas shopping because I could buy stationery, school shoes and bag. I learnt how to spend within my budget from my teachers and volunteers, so that I could purchase all the necessities for the next academic year. I like the Peace Room in GSSC as there are computers for us to use when we need to do research and online work. ~ Shillpa

I like the camp activities. Although abseiling was challenging, with my teachers and friends’ encouragement, I was able to get down to the ground safely. I enjoyed sleeping in the tent the most as it was my �rst time doing this. It was exciting to sleep in the same tent with my friends. I also loved the barbecue because the food was delicious and I tried turkey for the �rst time. The marshmallows were sweet and yummy. It was one of my favourite camps. I am looking forward to more fun and enriching camps next December! ~ Tara

GSSC teachers are very nice to me because when I am lonely, they will comfort me. I like Art Zone because I get to draw and write to my mother. My mother is always happy when she sees my drawings. I am grateful to Sr Goretti who teaches me values formation and guitar. I can play a couple of songs now. During my free time, I will help Sr Goretti with gardening. I enjoy outdoor play because it is fun. My favorite food is the minced chicken tofu and porridge cooked by Aunty Ivy.

~ Destinee

I like GSSC because I have a lot of friends there. Even though the teachers are strict, they are nice and give us great comfort and care. They give us lunch and tea breaks too, along with enrichment classes and values formation. In each class room, there is a mini library which is �lled with books! During study time, we get to do our homework so we do not have to do them at home.

~ Avril

I like GSSC because the teachers help me with my homework and corrections. Auntie Ivy cooks tasty food and help with washing of the dishes. The teachers give us treats and my friends help me when I have di�culties and we play together.

~ Alexis

We went to Punggol Waterway Park during the December holidays and I got to try the swings for the �rst time! I was elated when I �rst heard about it. I hope we get to go on more excursions in the future.

~ Mio


27


We found it really rewarding to see some of the children con�ding their problems, regardless how small, to us and witnessed the trust they placed in us as they saw us as not just any other volunteer, but someone close to them that they can share their personal stories with. Their warm gesture of closeness and smiles after a few volunteering sessions made us realise that our hard work in planning the programmes for them is worth it, and albeit time consuming, we would love to return to GSSC and connect with the children again.

The gardening activity involves the children placing the soil, and planting the seeds evenly, depending on thevarious seed types. Then, they got a chance to decorate and personalise their pots in groups. This idea started out when making a terrarium sparked the interest of one of the organising team members. Indeed, teaching the children how to make a terrarium was one of our initial idea. However, due to budget constraints and further discussion, we decided to improvise and get them to plant a real food! As compared to a terrarium which doesn’t require much watering, we thought that planting might be better as the children can learn to be more responsible and take care of the plants by watering them every day. It also teaches them that “Patience is a virtue” and as long as one continues putting in hard work, one can reap the fruits of success. Moreover, the vegetable grown can be used for cooking in the centre and is healthy for the children to consume!

Di�erent seeds take di�erent time to grow. Weremember the children getting sad as their friend’s seeds started growing while theirs remained intact. As the plants continue growing, the children were very excited and often took pictures of them! We are sure they are very proud of their harvest! It is indeed a very meaningful and long lasting activity that the students enjoy!

It was a great honour for us to be exposed to GSSC when some of our Organising Team members volunteered under our seniors’ project during Year 1. Even though we were just normal participants who attended the peer tutoring session once a week for a short period of 2 months, we mutually agreed that we gained so much insight and received so much love which we could never ask for more. We were deeply touched by the warm gestures of the teach-ers and children there and we always wanted to visit and serve the people who had given us so much to remember.

Today, we are sincerely glad that we took the leap of faith and initiated this volunteering project. We have to admit that the process was not a smooth sailing one as we have encountered numerous obstacles along the way but we managed to pull through them one by one, thanks to the collective e�ort of the volunteers, organisation and the team.

To us, GSSC is like a family with people we truly appreciate and de�nitely has a unique position in our hearts that is irreplaceable and hard to �nd.

By Jacqueline Yang, Chua Qi Shan, Ngooi Jia Wen & Toh Ker Yin (Hwa Chong Institution Year 6)

Patience is a Virtue


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Initially, I thought of volunteering at an elderly service centre as I had a lot of experience interacting with children and wanted to try out a di�erent community. However, I was invited by my senior to help out with a �rst-aid session at GSSC. Within a short afternoon, I was entrenched in the vibrancy and zealousness of this lovely community. At GSSC, the children have their fair share of naughtiness but they are well-mannered, kind and adorable. The teachers are very responsible and do their best to inculcate important values in the children. From asking them to queue up properly to teaching them how to apologise genuinely, some things that might be considered trivial are not neglected at GSSC. I was impressed by how the centre instilled these values, and decided to join them in their great mission of developing girls with character and faith.

I am very grateful to be able to volunteer at GSSC; my experiences there are unforgettable and will form part of the junior college memories that I cherish. I will never forget how the children’s faces sparkled with bewilderment and happiness when they �rst defeated me in weiqi. Also the time we drew on one another’s face. Another unforgettable moment was the sense of satisfaction and relief engraved in my heart when one of the girls I taught, said, “Kor Kor, I am no longer in foundation math.”

Teaching at GSSC made me realise that many of us have a little prince living deep within our hearts; curious, naive and upbeat. The children taught me many things that I had forgotten, for example, the joy of folding a paper airplane.

Anything can be exhilarating when one is optimistic, cheerful, and creative and have a group of friends to do crazy things with. Sometimes we are so distracted by super�cial things perceived by our eyes that we are unable to see what is truly important.

The notes and drawings hand-made by the little angels in GSSC are priceless to me. They are testament to my time spent at GSSC and remind me of the values and lessons I picked up from the children. As the author of The Little Prince famously said, “The most beautiful things in the world cannot be seen or touched, they are felt with the heart.” The sincerity of the sta� and children of GSSC has certainly found a place in my heart forever.

I remember vividly the day Madam Chaung asked me if it was feasible to start a weiqi club in GSSC. Without hesitation I went to purchase 6 sets to start a weiqi club. It was the best time I had at the centre. The children were genuinely interested in the board game and challenged me eagerly. Initially they lost, but they quickly learnt from their mistakes and forced me to be serious. They persevered and eventually scored some wins, after just a few days. Amazing!

GSSC has become my emotional harbour, where instead of helping others, I found support from others. I was able to talk to the teachers about almost anything and share my honest opinions. As my alma mater SJI once taught me, “It is in giving that we receive.”

It is in Giving that We Receive

By Tseng Kuo ChuanRa�es Institution Year 5


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Through care and compassion, and the programmes and activities in GSC the women experience healing and are empowered to tap on their inner strength and resources to rebuild their lives and plan a future for themselves and their families. They become aware of their rights as women. As duty bearers we help to restore their rights and uphold their dignity and self-worth.

The humanitarian services we provide in GSC are carried out quietly, as we respect and honour the con�dentiality and privacy of the residents, and we protect them from their perpetrators. Yet, we could not have journeyed with these courageous and resilient women without the staunch and equally quiet support and accompaniment of volunteers, donors and benefactors. They may be individuals, or groups, each bringing something special, for example teaching English, cooking, baking, sewing, dance and singing. As many of the women are from countries where English is hardly used, we often need interpreters. Some simply donate food staples and toiletries or organize outings for the residents. One thing is clear; they all care for the women as much as we do.

The following residents have consented to share their stories. For their protection, names are omitted.

G O O D S H E P H E R D C E N T R E ( G S C )

GOOD SHEPHERD CENTRE

“I have been staying in this centre for 4 months. Initially, I was so overwhelmed by so many di�erent emotions. I was scared of this place because I had no friends, I could not talk to and I could not return to my family. Everything was falling apart. I felt so helpless and trapped. I was so disappointed to be the only Vietnamese here. I wanted to leave the centre because we are all so di�erent here. I felt that everyone was looking at me di�erently and talking bad about me. I was so ashamed of the sex work I did. I felt worthless about myself and did not care about anything anymore. I thought that no one would be compassionate towards me here. So when I was told I had to stay in Good Shepherd Centre for 2 years, I was so sad. I decided to leave this place because I could �nd work outside. I was still a teenager, I thought only of myself and how to lead an easy life. I did not think about my family.

MORE ABOUT GOOD SHEPHERD CENTRE (GSC)

In 1986, a crisis shelter was set up in Sembawang to provide a safe place for women and their children who had �ed their homes because of domestic violence. It also housed women who faced di�culties after their release from prison. To cater to growing demand for its services, the crisis shelter moved to larger premises in the north and has remained there ever since, adding physical space a couple of times.

Today Good Shepherd Centre (GSC) provides a safe sanctuary for women who have been abused, to work through their trauma and crisis. Some of these women are survivors of chronic domestic violence, who often have children in tow. As far as possible, we provide care and shelter for their children as well, including their educational needs. If the abused spouse is a foreigner, we extend assistance to them in seeking pro-bono legal aid, as well as housing issues. GSC is the only NGO that is appointed by the government to provide victim care for women who have been tra�cked into Singapore.


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I spoke to the Centre Manager about my decision and she asked me to give myself one more chance. Since she was caring to me and paid attention to me, I thought that I could trust her words. A�er re�ection, I thought to myself, “why not try to learn more things here amidst my trials and di�culties?” I decided to change my life for the better. I was put in the Chinese New Year cookies baking team.

At �rst, I found baking the cookies very hard sinceI had no experience. I wanted to give up. As I learned to work hard and take up responsibilities for my work, I also started to take responsibilities for my family. I realized that all my family members depended on me. My baby daughter did not have a father and needed my support. My parents who are taking care of my baby daughter were unable to work and also needed my support. It made me work harder as I thought of the money I needed to send home. Gradually I �nd making the cookies very easy. I also enjoy baking with my friends.

Now, I am grateful to be able to stay here at Good Shepherd Centre for two years. �ere are still days where I feel sad and unhappy. But I learned many new things which I cannot do if I had remained outside. Firstly, I am now learning English and hope to get a better job in future. Secondly, I learned to be more calm and humble in order to live with others. �irdly, I learned to cook and bake which I had never done before in my life. Now I have adapted to living here and even made new friends. �e time I spent in Good Shepherd Centre is meaningful. I now realize that life is about working hard but I feel more empowered and driven to do so because now I have a reason to live.

I am �nally able to dream again. I hope I can get a job as a manicurist to support my family who are depending on my income. I wish I will be permitted to go out to work soon.”

~ Resident A

“When I �rst came to the shelter, I felt very scared. Everything was new to me. I did not know the place and anybody. �en, I could only speak Tamil and did not understand English. Food was also a problem for me since I only ate chapatti in India. I did not want to join any programme and all I did was sleep.

Slowly, I was touched by the love and patience of the sta�. �ey also encouraged me to join in the programmes. I decided to give myself a chance and join the English class. I enjoyed the class and looked forward to it every Tuesday.

I also learned to live together with others. Yet, it was not easy for me. I tried to be patient and under-standing but I ended up �ghting with other residents. I disliked myself for �ghting with others. �e sta� was always there to support and encourage me. Just as the sta� was gentle to me, I learned to be patient and caring to other residents.

�e programme at the shelter has empow-ered me to be more con�dent and I have learned to separate my needs from my wants. Because I have grown in con�dence and increased my ability to understand English, I was chosen to do baking for the Chinese New Year cookies. I felt so proud of myself when volunteers and supporters buy our cookies.

�ank you all GSC sta� and volunteers for not giving up on me but continued to support and journey with me during my stay at the Good Shepherd Centre. ”

~ Resident B


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G O O D S H E P H E R D C E N T R E ( G S C )

JANBalloon Sculpting cum Lunch

Lunar New Year Cookies Baking, Reunion Dinner & Celebration

Zumba Sessions

FEB

Dinner & Karaoke at Changi Beach ClubTrauma CounsellingMental Health Awareness WorkshopZumba Sessions

MARTrauma Counselling

Self-Defence WorkshopsZumba Sessions

Creative Art ClassesEast Coast Park Outing

Waitressing Workshops

APRBotanical Garden OutingHi-Tea CompetitionsLegal WorkshopsZumba Sessions

MAYHi-Tea Competitions

Mother’s Day CelebrationFarm Outing

Outreach to Villa Francis Home

JUNHi-Tea Competition Super ChallengeBowling Session Visit to Merlion ParkDance SessionsHari Raya Celebration

JULFlowers Arrangements Workshops

Blue Heart CampaignLunch & Karaoke at Swatow Restaurant

Sandcastle Session at East Coast ParkHari Raya Celebration

Financial Talk

AUGFloral Arrangements WorkshopsJapan Culture Awareness TalkOutreach to Villa Francis HomeZumba Sessions

SEPBeach Clean-up

BBQ at East Coast ParkFlower Arrangements Competition

Cake-Icing WorkshopOutreach to Villa Francis Home

t Counselling & TherapyCounselling SessionsTherapeutic Sessions (Art, Dance & Sand Castle Building, etc.)

r Life Skills TrainingElementary English ClassesCooking, Baking & Desserts-Making ClassesSewing ClassesFlowers Arrangements Workshops

m Educational SupportTuition ProgrammeLearning JourneysAwareness Programme(e.g. Legal Workshops,Financial Talk, Health Awareness Talks, Blue Heart Campaign, etc.)

c Social, Physical, Recreational & Other Activities

OutingsFestive/Special CelebrationsZumba, Art & Crafts, Sports & Games WalksOutreach Programme

k Spiritual SupportQuiet Time Personal Prayer TimeBible Sharing for Christian Residents

Calendar of Events

DECKite-Flying at Marina BarrageChristmas CarollingChristmas Lunch at Singapore Polo ClubChristmas CelebrationChristmas Party

NOVGreeting Card-Making WorkshopsZumba SessionsVolunteers’ Appreciation Night

OCTOuting to Singapore Zoological Park

Taekwondo LessonsDeepavali Celebration

Outreach to Villa Francis Home

Programmes Overview



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The G O O D S H E P H E R D C E N T R E ( G S C )

5CsBy Ingrid

There was a time in Singapore when people aspire to achieve the 5 Cs, namely Cash, Car, Credit Card, Condominium and Country Club. It is said that if one has all of the above, s/he will be known as a success and thus, a happy person.

Well, my time spent with the ladies at Good Shepherd Centre (GSC) has revealed to me another set of 5 Cs that might actually matter more than those tangible ones listed above.

ChoiceThe �rst C that immediately strikes me as I met all these wonderful ladies is choice. They choose to leave the safety and comfort of their families, homes, villages, and towns for better economic returns. What a huge step for anyone to take – not only do they have to deal with having no families or friends at the start of this new journey, they also have to deal with new languages, culture and social norms. And yet, when misfor-tune happened, and GSC took them in, many choose to be happy and positive and optimistic despite having gone through harrowing situations, and being cut o� from their income source, and their freedom. The smiles and hugsI get whenever I see them are touching. I'm also deeply grateful that they choose to show this side of themselves to me despite their burdens, worries and anxieties.

CompassionThere is de�nite compassion among the residents. They like to mingle, chat and laugh with those of similar background – the camaraderie is hard to miss. They seem at ease within the compound of the centre. The sta� of GSC knows the heart of every individual lady, and they shower the ladies with advice, listening ears, open and warm hearts, and of course functional discipline. In all of the years of my walk with them, I have never heard a single harsh word uttered. The ladies also receive much compassion from the volunteers. It's heartening to see a mom and her daughter, a banker and lawyers, just to name a few, share their knowledge with the ladies on Saturdays. Concern and love was all I saw and heard during these sessions. So where is all this compassion from? Why be compassionate to a centre which has nothing to give back in terms of economic return? How could the sta� at the centre be so focused on love?

Courage & CertaintyIt takes courage to leave their families behind to improve standard of life. It takes courage to stand up for themselves after mistreatments and abuses. And it also takes a huge ball of courage to smile and hug a person despite one's troubles. And that courage perhaps comes from a kind of certainty in themselves...a determined mind...that one day, they will go home. That one day, they will see their families again. That one day, they will be able to work again. Now, I know they do have bad days when they feel really awful, but the fact is they are human too and it's ok to feel this way now and then. But what get them going, and thus the smiles and hugs, is the certainty that this dire circumstance will end. That's what they hang on to.

Christ I believe it's because of Christ.

'For God so loved the world that he gave his only Son, that whoever believes in him should not perish but have eternal life.'

John 3:16

We are all called to serve others in need, so to love is indeed our duty.


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I am an Australian Vietnamese who is married with 3 children. Our family moved from Australia to Singapore in 2015 as my husband received a new position to work in Singapore. In 2016, I got interested in social enterprises and started my own company called, Discovering without Borders – where children of all abilities can learn STEAM subjects at their own pace and with more hands-on approach. STEAM stands for Science, Technology, Engineering, Arts and Math and these subjects are usually introduced to children at school age. I felt a passion and calling to support children in a more holistic way through engaging all their senses with experiential learning sessions.

During this time, I reached out to a few children’s homes initially by email to see if I could o�er my services either pro-bono or with support from sponsors as I wanted to provide children with a safe and fun learning experience within their home shelters. My �rst contact was with Michelle, who was the program co-ordinator of Ahuva Good Shepherd (AGS) at that time. We met to discuss my background and experience and to see if I was suitable.

I have since had an amazing experience working with the sta� and residents of AGS and Ahuva Good Shepherd - Interim Placement and Assessment Centre (IPAC). From day one, I was made to feel very welcome and that I could be of use. I have been supporting the residents of AGS and IPAC for 2 years now and I have come to see how much the children are well supported and cared for by the sta�.

Each time I run my sessions, I see how the children are taught to be grateful, to serve by cleaning up after themselves and to be team players through giving and taking when it comes to group work.

My Experience

Amazing F R O M A V O L U N T E E R ’ s P e r s p e c t i v e . . . .

By Yen Siow


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I work closely with Stephanie since Michelle left her role, and have a great degree of respect for her as she not only supports the children, but coordinates all the programmes from volunteers and sponsors. I have also worked closely with Dionne and Phoebe from IPAC. Through the regular workshops I can see clearly that they have a sincere love, devotion and care for each child that enters their facility. The communication from AGS and IPAC has always been clear, consistent and timely and I value how much e�ort they place in calling me personally to have a conversation about the sessions and excursions we wish to coordinate.

For my skill set, it was great to be involved in di�erent areas developing the children’s love for learning, providing fun excursions and organizing events like careers carnivals that help to increase the residents’ passion for education and work. I feel privileged to have been involved with the fantastic work of AGS and IPAC as caring for vulnerable people is a very di�cult ‘job’ that requires patience, a spirit of compassion and skills in being resourceful. I’m glad I’ve had the opportunity to enlarge the residents’ learning through excursions to the airport, aviation academy, �ight simulator and so much more. I also feel appreciated by the sta� team at the Volunteer Appreciation Night (VAN), an annual event, and value the passion and commitment the sta� have for the young people and the programmes they run, especially the wonderful testimonies and dances shared during VAN.

It has been extremely rewarding to work with AGS and IPAC and I have had the wonderful opportunity to coordi-nate many other volunteers to get involved on a regular basis. The sessions at IPAC are now overseen by Ms Leonie and she is doing a great job in getting the right ladies to support the sessions with weekly Arts and Crafts activities.

I have also worked with the Good Shepherd Centre, the crisis shelter, where we ran 4 sessions on “How to start your own food business in your own country of residence”, as well as providing Christmas food and toiletries hampers for the residents, some of whom are foreign women, others are there with their children, survivors of domestic violence.

Thank you for allowing me to be involved in the encouragement of children to learn and enjoy a variety of STEAM sessions, excursions and events. I really hope that other volunteers in the future would enjoy it as much as me, and experience how satisfying it is to see what great work the charity does for vulnerable people.

I hope AGS and IPAC have continued support through many volunteers and organizations who can build on the residents’ learning experiences to make it even more successful.

May God bless the work of your hands and give you success in all you do.


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F R O M A V O L U N T E E R ’ s P e r s p e c t i v e . . . .

When we �rst started the programme, we were con�dent that the introduction of our pets will bring joy while enhancing the resilience and connection with the kids. However, we would never have imagined the scale and depth of impact we have made on them if you had asked any of us a year ago.

Many months after our consistent weekly presence, we started to receive correspondences from some of the kids. We knew those came from the heart because they were in all shapes, sizes and forms. Jules became Juice and Dean became Jin. Their many spelling mistakes were amusing and kept us in high spirits throughout the week.

One kid in her shy demeanour told us that she had letters prepared and we were pleasantly surprised to see no words in her letters. Instead, she had coloured pictures of her favourite cartoon characters. We are part of her world, that is very clear. Others wrote seasonal greetings or thank you cards. “Thank you for motivating and supporting me.”, “Thank you for making me happy.” and “I anticipate for Saturday to come faster so that I could see you amazing coaches and the dogs.” became the evidence we needed to keep this programme going.

Our team members, despite their hectic schedules and family commitments continued to show up at least once a month, if not every week. The feelings are mutual. We look forward to be present with the kids as much as they look forward to see us. For some, we brought back memories of the joy they experienced with their own pets in their lives before the Home. For many, it may be their �rst time handling a dog or a rabbit where they learn to overcome their apprehen-sions and learn about boundaries or how to care for others. For everyone, the sessions are starting points where we �nd deep connections with each other and re�ect on ourselves.

We learnt as much as the kids during these sessions. We learnt how to keep ourselves in check because as we coach them to reframe their perspectives, show up and step up, we kick ourselves to do the same in our own lives. We learnt that the challenges we ruminate over are as simple or as complex as we would like them to be. We do not have problems bigger than these children; we simply overthink them and that we do have the solutions within us, just like we know they could work on theirs.

The children are not victims, they are survivors. Till today, we are amazed at how marginal adjustments of a few hours each week can create such a great impact. We are grateful to the Home and to the kids for the opportunity to celebrate our being and helping us to keep the wonder alive.

By Juliana Johan(On behalf of The Facilitators’ Project Team)

The Precious Gift of One’s Time

ACKNOWLEDGEMENT

“Gratitude is your inheritance. Engrave it on your heart. Let its remembrance be your consolation, your hope.”

We are deeply thankful and grateful to:-

All our donors, volunteers, friends and benefactors. Their unwavering support, commitment and contributions to our services throughout the year was instrumental in helping us reach out to the community and to meet the needs of our programme participants.

The Ministry of Social and Family Development for the guidance and support.

Our Board of Directors and members of our sta� for their dedication and support in ensuring quality care and high standards in the delivery of our services.

Financials

STATEMENT OF ACCOUNTSA full statement of accounts for the �nancial year that ended on 31 December 2017 is available on our website.

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