totalsoft company profile
Post on 20-Oct-2014
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DESCRIPTION
With over 17 years of experience, TotalSoft is the largest Romanian ERP provider, according to the market research company PAC. With 1500 clients in the private and public sector in 25 countries, such as USA, Germany, UK, Austria, Italy or France, TotalSoft has an undeniable expertise in 9 verticals, focusing on retail and distribution, constructions, financial services and medical ones. The company has its own suite of software solutions, namely Charisma Business Suite, to which renowned systems, such as Charisma ERP, Charisma HCM or Charisma Medical Software belong. TotalSoft is member of Global Finance Group, one of the largest private investment companies in South-Eastern Europe, with offices in Athens, Bucharest, Sofia and Belgrade. Global Finance manages funds amounting to over EUR 850 million and has carried out over 70 investments since its founding in 1991. For more information please visit www.totalsoft.ro; www.charisma.ro; www.acollada.comTRANSCRIPT
Company Profile
Innovation | | | Passion Performance Success
TotalSoft’s products and services, as well as focus on
technology and innovation, provide customers from all over
the world the necessary support in streamlining their
operations, aligning the business processes to industry
standards, adapting to economic environment changes
and maximizing profit. The company has an undisputed
expert in nine verticals, with a special focus in the areas of
retail and distribution, construction, financial services and
healthcare.
The attention to global technological trends and the
continuous focus on extending our enterprise solutions
and services in response to the challenges of the
economic environment are underlying TotalSoft’s strategic
partnerships strategy. Our technology partner ecosystem
includes companies such as Microsoft, Oracle, IBM,
Tableau Software or Lumesse.
The solutions provided by TotalSoft amount to the highest
quality standards, the company being certified with ISO
9001, ISO 14001, ISO 18001, ISO 27001.
The company’s headquarter is located in Romania, while
the company’s subsidiaries are in Austria, Greece, Bulgaria,
Serbia and Qatar. The strategy in the medium term
includes expanding its international presence by opening
subsidiaries in Western Europe also.
2006 2007 2008 20102009 2011
No. of employees
240240
300300
330330350350
380380
According to the
Ministry of Finance,
TotalSoft was
one of the most profitable
IT companies in Romania
in 2009.
The turnover has increased
steadily in the last 8 years,
exceeding 25,92 million Euro
in 2011.
About us
TotalSoft is one of the leading ERP providers in
Romania, and has an excellent reputation on the
European IT&C market and a constant presence in Top
5 largest software companies nationwide.
Established in 1994, TotalSoft is a mature and highly
experienced company in designing, developing and
implementing software solutions for companies of all
sizes. Currently, TotalSoft has a team of 500 specialists,
a portfolio of over 1500 customers and projects in 25
countries on 4 continents.
2003 2004 2005 2006 2007 20092008 2010 2011
Turnover evolution
(milion Euro)
2,97
5,12
5,93
8,69
12,5
18,2519,6
22,45
25,92
500500
Market position
The creator of the most powerful Romanian ERP solution, TotalSoft provides the
market with a perfectly adapted to the Romanian legislation product. The system’s
flexibility and scalability allow the solution to adapt to companies of any size and at a
low cost of ownership.
The methodology used by TotalSoft has been validated in over 1,000 projects, while
Charisma ERP has been ranked as a standard group solution by major international
players. Implemented in 14 countries, Charisma ERP supports the work of over 70
multinational groups. The solution is available in different business models: on-premise,
leasing, SaaS.
One of the world top 10 providers of
software solutions for the leasing
industry, according to KPMG. The
positioning strategy as vertical player
lies behind TotalSoft’s adherence to
Leaseurope as an associate
member.
The ERP market leader in Romania,
according to Pierre Audoin
Owns the most popular solution for
payroll and personnel administration
in Romania.
TotalSoft is the HCM market leader in Romania with over 600 companies in its
customer portfolio and some of the largest employers in the market. Charisma covers
critical areas of payroll and personnel administration and strategic areas of investment
in human capital development, providing a software platform able to support the
evolution of the company's most valuable asset, namely the employees.
TotalSoft manages through Charisma HCM over 10% of Romania's active workforce
and calculates 40% of the approximately 130,000 outsourced wages.
Involved in developing software solutions for the medical field since 1994, TotalSoft is
the preferred supplier of the largest private providers of medical services in Romania
and Eastern Europe. The solution dedicated to this market fully meets the
requirements of a medical unit in terms of specific activity and economic and financial
or statistical reporting.
In Romania, the first three chains of private clinics, 7 of top 10 drug distributors and
pharmacy chains use TotalSoft’s solutions.
TotalSoft is a leading provider of
software for the medical field in
Eastern Europe and also the market
leader in Romania.
Has created the largest application
of e-procurement in Europe.
By developing the national electronic procurement system (www.e-licitatie.ro), which is
the largest e-procurement application in Europe, TotalSoft has gained extensive
expertise in creating transparent software solutions, based on the principles of
competition. The system is found, according to Manchester Ministerial Declaration,
among the only 9% European public procurement systems that meet, simultaneously,
most EU requirements.
Owns over 90% of project
management solutions market in
Romania.
The concept of project management was brought to Romania by TotalSoft, through
Primavera, the project management professional application used in the local market.
Currently, TotalSoft is the only Oracle Platinum Partner in Romania for Primavera and
holds over 90% of the project management market.
The offer is complemented by locally adapted solutions such as consulting services,
maintenance, technical support and training.
One of the active software exporters
in Romania.
Offering creativity and initiative, TotalSoft is one active software exporter from Romania,
who evolved from outsourcing to complex services and implementation of original
solutions in over 20 countries including USA, United Kingdom, Netherlands, Germany,
France, Austria or Switzerland. The company provides full IT services, ranging from
technical and business consultancy, system architecture design, development,
implementation, maintenance and technical support.
TotalSoft products
Charisma Business Suiteincludes the following
business solutions:
Charisma
ERP
Charisma ERP is an integrated
information system for companies
resource management, designed to
optimize and streamline internal
business processes in
manufacturing, retail and
distribution, financial and non-
financial services, utilities and public
administration fields.
Charisma
HCM
Charisma HCM is the most powerful
human resource management
product tailored to the Romanian
legislation, which covers critical
areas of payroll and personnel
administration and strategic areas of
investment in human capital
development.
”Our cooperation with TotalSoft dates back to 2005 when we started the
implementation of Charisma HCM solution with aim to redesign the Payroll
processes and organizational responsibilities in line with PMI norms. In the last
five years we have worked successfully with Total Soft in order to fully adapt
Charisma to our needs. Today, Charisma serves as the single touch point for all
the information that we use on a daily basis within the company to complete
payroll related activities. Charisma is a very flexible and reliable tool, easy to use,
with appropriate segregation of duties in Payroll data entry and proper Payroll
data confidentiality & security level, providing to the Payroll department the
necessary power and agility to meet their business needs.”
Philip Morris d.o.o. Belgrade
Aleksandra Stojkovic, IS Department, PM Serbia
Charisma
Office Automation
Charisma Office Automation is dedicated especially to service providers; it simplifies the projects tracking, streamlines the
resources involved in their execution and maximizes revenues associated with contracts signed.
Charisma
Document Management
The integrated solution provides support for the company's document management.
“The collaboration between Deutsche Leasing and TotalSoft started in 2008 as a
result of a complex process of assessment of the available information solutions,
on both the internal and the external market. The scalability and flexibility of the
Charisma ERP solution to be adapted to the specific requirements of local
markets and also the result of the implementation in Romania (2008) determined
for the same software platform to be adopted also by the subsidiaries from
Bulgaria (2009) and Austria (2010). The complex experience acquired after 3
years of close cooperation, confirmed by 3 implementations successfully
completed, makes us look with confidence the evolution of the partnership
concluded with TotalSoft.”
Deutsche Leasing
Georg Hansjürgens, Area Manager SEE
Charisma
Medical Software
Charisma Medical Software full suite
of integrated software solutions is
designed and developed to optimize
all processes, operational activities
and financial flows specific to
hospitals, clinics, pharmacies and
medical laboratories.
“Medicover and TotalSoft have a long history of cooperation. This began in 1994
when TotalSoft developt an IT solution for Medicover Romania. We invited
TotalSoft to submit a tender in competition with a number of suplies from Central
and Eastern Europe. Colaboration between TotalSoft and Medicover went very
well and in 2003 the new corporate information system was successful
implemented in Poland. “
Medicover Poland
Anthony Cameron, IT Manager
Charisma
Analyzer
Charisma Analyzer is an
analytical processing solution for
performance indicators, which
allows getting detailed reports and
dashboards in a graphically intuitive
manner, based on any performance
indicators required to support
strategic decisions.
advanced „Charisma has offered us a much clearer perspective over the distribution
activity, especially over the delivery of products, but also a much better credit
control in what concerns our distribution partners. Practically, the application has
helped us identify and eliminate weak points in our activity.”
Agroalim Distribution, a Smithfield Foods company.
Bogdan Grama, General Manager
Charisma
Collection
The customer debt collection
solution manages repossession and
legal processes, as well as any
remarketing activity such as
reselling, renting and refinancing.
Charisma
Cost Control
The solution is designed to optimize
the procurement flows, from budget
structuring, expense requests
management, supplier relationship
management and development, up
to tracking contracts with suppliers
and conclude them under the best
conditions.
The product simplifies and optimizes the procurement processes in UniCredit
Tiriac Bank, from the procurement budget structure, expenditure management
applications, management and development of relations with suppliers,
auctions, suppliers selection up to the contracts deployment follow-up.
"Besides TotalSoft’s vast expertise on the Romanian and international IT market,
the company also considered the undisputed advantage brought by TotalSoft’s
status as Partner of Microsoft Business Solutions. There was no other solution,
that covered completely our needs and requirements."
Borislav Hristov
Chief Executive Officer
Charisma
mBusiness Suite
Includes applications accessible from mobile devices (iOS, Android) such as the business intelligence solution Charisma
Analyzer or the performance indicators reporting solution Charisma Cell Monitor.
Charisma
eBusiness Suite
The solution provides on-line applications such eOrders, eShop, eMarketing, ePayment Approval, eExpense Report and Self
Service (eCare).
Primavera
Primavera is the world leader in
project and portfolio management
solutions, having over 25 years
experience in the international
market. Primavera is currently
implemented in over 76,000
companies in over 80 countries with
about 500,000 users.
In over 17 years of experience on
the Romanian market, TotalSoft has
confirmed its value in project
management by complex
implementations reaching the
performance of being elected for 11
years in a row in President
Primavera Club. In fact, only seven
other companies at worldwide level
have succeeded to enter the very
exclusive circle of President Club
membership.
TotalSoft is an Oracle partner for
Primavera products, the re-
engineering author of 5000 Petrom
probes and the promoter of the
project management concept in
Romania.
Starting with 2010, after signing a
contract with SAUDI ARAMCO
TOTAL Refining and Petrochemical
Company, Saudi Arabia, TotalSoft is
participating in the world’s largest
project at the moment - Jubail
Refinery
”We chose TotalSoft as Primavera solution provider for the construction of the
largest refinery in the Middle East - Jubail Refinery. The partnership with TotalSoft
covered both the necessary number of users in our subsidiaries around the
world, and the needed 24/24 support. Given that our worldwide subsidiaries
operate on different time zones, the technical support provided by TotalSoft was
a prerequisite in choosing the company as our partner.”
Saudi Aramco Total Refining and Petrochemical Company,
Saudi Arabia.
Daniel Florescu, Planning Engineer
Microsoft CRM & SharePoint
In 2005 TotalSoft became Microsoft Gold Certified
Partner and a major implementation services provider
for Microsoft’s CRM and SharePoint solutions. In
Romania, 20% of the companies included in “Top 300”
are currently using software solutions developed by
TotalSoft on Microsoft technologies.
Our products serve customers in the following areas:
Charisma ERP
Charisma HCM
Charisma Analyzer
Charisma Office Automation
Charisma Document Management
Charisma Cost Control
Charisma Collection
Charisma eBusiness Suite
Charisma mBusiness Suite
Charisma Medical Software
Primavera
Microsoft Business Applications
Utilit
ies
Pub
lic S
ecto
r
Health
Manufa
ctu
ring
Tele
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m
Co
nst
ructio
ns
&
Eng
ineering
Fin
ancia
l Banki
ng
&N
on-B
anki
ng
Dis
trib
utio
n &
Reta
il
Serv
ices
TotalSoft services
Infrastructure, maintenance
and technical support
The services offered by our team of specialists cover a
wide range, namely:
nHardware and software maintenance
nHardware infrastructure projection and
implementation
nComplete communication services
nProjection and execution of access control – video
surveillance systems
nInformation security services
“The OCR system implemented by TotalSoft at Damen
Galati Shipyards is a solution for the automatic
recognition of numbers of motor vehicle license plates.
The system addresses the monitoring process of the
2000 vehicles entering and leaving the site, being also
able to take place and clock the drivers. Under good
weather conditions there was recognition of 99%, with
a recognition time of two seconds.”
Damen Galati Shipyards
George Prisecaru, IT Manager
Software
development
Our 17 years of experience have led to the
improvement of software development methodologies,
based on the expertise in project management and the
assimilation of best practices at international level.
Thus, we launched a new concept which is called
Project Management Office.
The methodology based on the principles of Rational
Unified Process and Primavera software management
tools, has increased our capacity and quality of
developing and implementing complex projects. These
capabilities have allowed the accomplishment of major
projects for the Romanian Government and leading
companies both in Romania and abroad.
The numerous nominations and awards obtained at
exhibitions reward the achievements of our software
development department, consisting of over 100
professionals with an excellent academic experience.
Technical skills
Java Developments, .NET, MS SQL, Oracle, DB2,
Websphere, JBoss, BEA WebLogic, SharePoint,
Alfresco, EMC, BI, Data-mining
Project management
consultancy
Project management
trainingWe offer a wide range of project management courses
for specialists from various activity fields. Our courses
give you an easy way to successfully realize your
projects. Instructors are specially selected for their
teaching skills. Their closeness to the practical side
successfully combines with the desire to share their
knowledge and experience, all resulting in performance
training. They initiate a dynamic learning system
through real case studies and team exercises. During
the course, the instructors will teach you how to apply
project management principles and techniques in real
situations, by using the Primavera Project Planner, the
most common and effective project management
system in Romania.
The professional consulting services in project
management that we offer fit perfectly into the overall
category management solutions, providing a fast and
efficient management of all investment projects in
infrastructure, banking, governmental or other nature.
Project management requires a comprehensive global
approach across companies and a detailed
understanding of all aspects that affect the project
deployment. Our specialists are trained in project
management courses in USA, Austria and England,
having an extensive experience in this field. The
professionalism of the team is certified by their
acceptance as members of the most prestigious
international authority in the field, namely the Project
Management Institute.
TotalSoft projects
Due to our previously successes recorded in various
business verticals, a large number of projects are
recommending TotalSoft as a trusted and deeply
experienced information technology provider. Among
them:
nPublic Administration: Ministry of National Defense,
Ministry of Interior, Ministry of Development, Ministry
of Finance, Special Telecommunications Service,
Romanian Chamber of Commerce, National School of
Clerks, Public Works and Housing;
nOil & Gas: ARAMCO, Petrom-OMV, Rompetrol,
Petrotel-LukOIL, Armax Gas, RomGaz, Steaua
Romana, TransGaz;
nTelecom: Nokia, Orange, Alcatel, Romtelecom,
Cosmote;
nShipyards & engineering: Damen Galati Shipyards,
Aker Braila Shipyards, ISPE, Icepronav,
EnergoNuclear, Ludan Engineering, Washington
Group;
nFMGC & Retail: Carrefour, Mega Image, Mic.Ro,
Auchan, Massimo Dutti, Germanos, Plus Discount,
Gima, Miniblu, Optiblu, Proton Technologies,
Mladinska, Genco, Arsis Trading ;
nFinancial: BMW, General Electric, Raiffeisen Leasing
International, Deutsche Leasing, Volvo Leasing, BRD
Societe Generale;
nDistribution: Henkel, DawBenta, Dohler, L’Oreal,
British American Tobacco, Berlin Chemie, Strauss;
nMedical: Medicover, Oncology Hospital, Euroclinic
Hospital, GlaxoSmithKline, A&D Pharma, Sensiblu,
Fildas, Hermes, LaborMed, Biofarm, Centrofarm,
Isitek, Medissimo;
nConstructions: Bog’Art, Impact, Baumeister, ICCO
Group, Bechtel, Sedesa, HILL International Overseas,
Daw Benta, Diekat Construct, Ozer, Lena Eurometal
Construct, Fergus Construct;
nServices: JW Bucharest Marriott Grand Hotel, Hotel
Radisson Blu Hotel, Athene Palace Hilton, Accenture,
Bosh Communication Center, Erricsson;
nManufacturing: Petrotel LukOil, Tnuva, Cadbury,
Dacia-Renault, Philip Morris, Campofrio, Arctic.
Poland Poland
Romania Romania
Bulgaria Bulgaria
Greece Greece
Czech RepCzech Rep
HungaryHungary
Albania Albania
Austria Austria
UnitedKingdom UnitedKingdom
Germany Germany
Russia
Ukraine
Moldova
Serbia
Slovakia
SenegalSenegal
Qatar Qatar
Saudi ArabiaUAE
BelgiumBelgium
FranceFrance
ItalyItaly
SwedenSweden
SpainSpain
Estonia
USAUSA
© T
ota
lSoft 2
01
2
TotalSoft Headquarters, Global City Business Park 10 Bucharest - Nord Street
thBuilding O2, 8 Floor,
P: +4021 335 17 09
W: totalsoft.ro, charisma.ro, acollada.com
Voluntari, llfov,România
Austria | Greece | Bulgaria | Qatar
TotalSoft Implementations
Planned Subsidiaries
Active Subsidiaries
TotalSoft Headquarters