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    The Inclusion and Professional SupportProgram is funded by the AustralianGovernment Department of Social Services.

    Proudly funded andsupported by theQueensland Government

    SATURDAY 23 JANUARY 2016KEDRON WAVELL SERVICES CLUB375 Hamilton Road, Chermside

    REGISTRATIONS START AT 8.30AM

    WEDNESDAY

    13JANUARY

    2016

    RegistrationsClose

    PHONE 1800 112 [email protected]

    www.workforce.org.au

    TOTALLY HRRIGHT PEOPLE, RIGHT SKILLS, RIGHT WORKFORCE

    TOTALLY HR: RIGHT PEOPLE, RIGHT SKILLS, RIGHT WORKFORCE

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    How much time do you spend undertaking HRactivities in your work?

    As leaders, manager or administrators oftenthe HR function is allocated a small componentof our work week but it can become a hugecomponent draining both your time and youremotional energy.

    This one day forum will explore a wide rangeof HR topics from recruiting the right peopleto performance management, supporting staffwellness and everything in between. Totally

    HR, will kick with a great keynote from RobRedenbach, streetwise leader, corporate andteamwork strategist speaking on his insights intoleadership, conflict and human resources. Youwill then have the opportunity to engage in threeof 11 great workshops of your choice.

    All sessions are practical and engaging andwill leave you feeling confident, energised andready a big year ahead.

    This one day forum is great for anyonelooking to expand their knowledge andbuild their confidence in human resourcesmanagement. Whether you are a HRprofessional, a service manager, anadministrator or someone who is simplyinterested in HR, this forum has somethingfor you.

    About the Event

    SUBSIDISED COST FULL COST

    $66 (GST free)See Registration Form for eligibility

    $275 (Inc GST)** Early Bird Discounted feeapplicable to full costs booked andpaid prior to 12 December 2015.

    $330 (Inc GST)**If booked and paid for after12 December 2015.

    Cost

    PHONE 1800 112 [email protected]

    www.workforce.org.auThe Inclusion and Professional SupportProgram is funded by the AustralianGovernment Department of Social Services.

    Proudly funded andsupported by theQueensland Government

    Limited travel and accommodationcontribution subsidies are offered to supportthose in eligible services* from regional andremote areas to participate in this event.

    Applications for subsidy support will close

    on Friday 18 December 2015 and approvalnotifications will be emailed to applicants onMonday 21 December 2015.

    Amounts allocated will depend on thenumber of applications received.

    Please complete the subsidy application formand send in with your completed registrationform. The subsidy application form can befound at www.workforce.org.au.

    * Eligible services include Outside SchoolHours Care, Family Day Care, In Home Care,Occassional Care, Budget Based and CGBKindergartens. Long Day Care Services (onlynew (not purchased) services that received theirapproval after 13 June 2014) are eligible.

    This forum will also have a data spaceavailable for participants to explore

    analytics and insights for the health andcommunity services sector.

    Analytics and insights consistently deliversignificant value - strategic to tactical,top-line to bottom-line - to the organisationsand executives who use it. Organisationsworldwide in business, health care, and thepublic sector are realising powerful benefitsfrom analytics and insights.

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    RIGHT PEOPLEWHO ARE THE RIGHT KIND OFPEOPLE?

    More often than not, we can talk very

    well about our organisational values butsometimes struggle to find staff with thepersonal and behavioural characteristics thatmatch. This session will explore how youcan better use your stated organisationalvalues and desired organisational cultureto identify and assess the behaviouralattributes that are going to make the greatestcontribution to your organisation.

    Presenter: Stacy Field

    A PHILOSPHY TO GUIDE OUR HRPRACTICE

    A meaningful service philosophy does not

    only guide your pedagogical practice.It can be a tool for recruiting the rightpeople, engaging with staff and managingperformance. This session will explore howa meaningful service philosophy can be

    your guide in terms of everything HRM.

    Presenter: Lee Gane

    HOW TO STRIKE GOLD

    Attracting the right people to yourorganisation in a competitive labour marketwill not get any easier and traditionalapproaches to attracting quality staff simplywont do anymore. This session will explore

    some creative and strategic approaches tofinding the right people and ensuring theywant to work for you.

    Presenter: Stacy Field and LouiseVillanova

    WHEN WORKING WITH PEOPLE ISYOUR JOB BUT WORKING WITHYOUR PEOPLE ISNT EASY

    HR is a tricky role that must balanceresponsibility for policies, procedures andprocesses with high level people skills. Thissession will focus on steps you can taketo feel more comfortable with the people

    component of your role.Presenter: Beth Dwine

    HOLD ON TIGHT OR LET THEMLOOSE?

    Research shows that employees now staywith an employer for an average of 2

    years. This presents both challenges andopportunities for organisations in terms ofconsistency and quality of practice. Thissession will focus on approaches to slowingdown, living with and making the most of

    your staff turnover.

    Presenter: Stacy Field and LouiseVillanova

    RIGHT SKILLSGETTING COMFORTABLE IN THEDISCOMFORT

    This session will explore performance

    appraisals, performance managementand grievances and the similarities anddifferences and the importance of knowingthe difference. It is hard, it does take skilland this session will set you on the rightpath.

    Presenter: Beth Dwine

    THE ART OF HOSTING MEANINGFULCONVERSATIONS

    This session is experiential with theopportunity to practice some simplestrategies for engaging in meaningfulconversations. These can be applied to

    team meetings or other group processes.Presenter: Jan Ungerer

    DOMESTIC VIOLENCE: WHAT CAN IDO AND WHATS MY ROLE?

    This session will give you tips on howto support a staff member experiencingdomestic violence. It will explore issues suchas confidentiality, safety procedures andreferrals. It will also explore what is helpfuland what is not in terms providing emotionalsupport.

    Presenter: Betty Taylor

    RIGHT WORKFORCESUPPORTING A WELL WORKFORCE -WHATS MY ROLE?

    There is strong evidence that shows the

    links between happiness, motivation andeffectiveness at work. This session willexplore some simple and creative ideasthat you could implement at work to supporthappy, motivated and well workforce.

    Presenter: Jan Ungerer

    MENTAL HEALTH ISSUES AT WORK -WHATS MY ROLE?

    This session will give you tips on how tosupport a staff member experiencing mentalhealth issues. It will explore issues such ascommon mental issues, confidentiality andreferrals. It will also explore what is helpful

    and what is not in terms providing emotionalsupport.

    Presenter: Sharon Stocker

    YARNING TOWARDS CULTURALCOMPETENCE

    This is an interactive session focussed onhow you can use Deadly Cards as a toolfor building a more inclusive workplace. TheDeadly Cards are designed to encouragepersonal engagement in understanding theimportance of Aboriginal and Torres StraitIslander inclusion.

    Presenter: Rona Scherer and TaraFranks

    Workshops

    PHONE 1800 112 [email protected]

    www.workforce.org.auThe Inclusion and Professional SupportProgram is funded by the AustralianGovernment Department of Social Services.

    Proudly funded andsupported by theQueensland Government

    Keynote SpeakerROB REDENBACH

    Rob is a streetwise leader who has taught both physical and non-physical conflictresolution programs to Nelson Mandelas Presidential Protection Unit and providedspecialised risk-management services to aid workers in the Middle East. Rob hastransferred the strategies of elite security to business and leadership. He supportsleaders and teams to:

    Reduce conict and improve cooperation

    Communicate with signifcantly greater confdence

    Enhance teamwork, trust and mutual respect

    Manage external pressure and internal doubt

    Rob uses humour, experience and hard facts to entertain and educate even themost discerning of audiences.

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    DOUG EVANS

    Doug Evans is the CEO of the Workforce Council. Doug hasworked in a range of business models including Global Consumer

    Companies, NFP, and member based organisations. He hasalso worked in retail and service businesses across a numberof industries including pharmaceuticals, Fast Moving ConsumerGoods, sport, and charitable organisations. Doug has a strongcommitment to working collaboratively, compassionately and withhigh integrity, and he is passionate about strengthening the healthand community services.

    BETH DWINE

    Beth Dwine has over 15years experience in the government,not-for-profit and private domains of the Human Service Sector asa qualified Social Worker, specialising in team development andleadership. In her current role as a Consultant with the WorkforceCouncil, Beth brings her experiences in practitioner development,

    ethical practice in action, dealing with team complexity andstrategic planning for high performance. Beths practice is informedby Strengths-based perspective focussed on generating healthy andsustainable change at the individual, organisational and sectorlevel.

    STACY FIELD

    Stacy Fields expertise in advising and guiding organisations to plantheir workforce is of particular value at this time, helping clients gofrom an uncertain future to one they are prepared for, putting herin high demand. Stacy is passionate about the community servicessector and those working in it, and is motivated by developingcreative and innovative approaches to growing, sustaining anddeveloping our industrys workforce.

    JAN UNGERER

    Jan Ungerer has a wealth of experience in the human servicesarea, having worked across a range of community, educationaland business contexts and in a variety of roles including, EarlyChildhood Teacher, Senior Project Officer for National DisabilityServices, Learning & Development Coordinator, presenter, freelancefacilitator, and workplace trainer. Jans practice is informed bythe frameworks of Appreciative Inquiry and dialogue basedmethodologies. Jan is an apprenticing steward connected with theArt of Hosting worldwide network.

    LOUISE VILLANOVA

    Louise Villanova has been employed at the Workforce Councilsince 2010. Louise brings with her over 20 years experience froma range of sectors within Community Services. Through much ofthis time Louise has had a focus on building the capacity of thecommunity services industry through sector development and morerecently workforce planning. Louises work is currently focussed on

    leadership, inclusion and workforce development.

    RONA SCHERER

    Rona Scherer comes from the Kuku Yalanji (Salt water) and Mamu(Rainforest) peoples of Far North Queensland, having a strong andactive role in her homelands. She comes with diverse experiencesranging from administration, working with children to curating artexhibitions and facilitating workshops. Rona also sits on the Boardof Mullen Bun Goon for the Mamu Tropical Skywalk in Far NorthQueensland. At present, Rona works for the Workforce Council asa Workforce Consultant delivering inclusive practice workshops to

    chidrens services, health and community services.

    LEE GANE

    Lee draws on many years of practical experience in the Educationand Care sector, sharing a wealth of knowledge, skills andexpertise drawn from her lived experiences in a range of rolesacross Education and Care. As an Educator, Early ChildhoodTeacher, Director, Approved Provider and Validator. Lee is drivenand passionate about working in partnership with Education andCare professionals to build on existing knowledge and skills. Witha commitment to play based pedagogy in Education and Carethrough strengths based approaches. Acknowledging that to builda sustainable Education and Care workforce well equipped toeducate and nurture childrens Belonging, Being and Becoming

    we need to work in partnership with educators to connect with ourvalues, beliefs and practice framework, to be able to advocate,motivate and co create the future for education and care we aspireto.

    SHARON STOCKER

    Sharon is an Emotional Wellness Leader who has worked onseveral projects in the community health and non-governmentsectors and she approaches health and wellness as an outcomeof mental health issues. She has been involved in mental healthand wellness for 10 years and has attended over 60,000 hours ofpersonal development.

    Currently, Sharon works as a freelance trainer, peer mentor andcoach while also facilitating a community based crisis interventionprogram called Emotional CPR. She has a passion for music,dance and yoga and is continually inspired by her children andhusband.

    BETTY TAYLOR

    Betty has worked across the domestic violence sector for the past28 years. She was the founding Manager of the Gold CoastDomestic Violence Prevention Centre, chaired the QueenslandDomestic Violence Council for 2 terms and has been an activemember of the Domestic Violence Death Review Action Groupssince its formation in 2004. Betty has written several trainingmanuals including Developing a Workplace Response to DomesticViolence. This manual was re-published by the Office for Womenin Canberra and was circulated to several national companies toassist with the development of domestic violence workplace policiesand responses. For the past ten years, Betty has delivered domesticviolence training to various organisations across Queensland.

    TheSpeakers

    The Workforce Council acknowledges Aboriginal and Torres Strait Islander peoples as the original inhabitants of Australia and recognises these unique cultures as par t ofthe cultural heritage of all Australians. We pay our respect to the Elders of this land; past, present and future.

    PHONE 1800 112 [email protected]

    www.workforce.org.auThe Inclusion and Professional SupportProgram is funded by the AustralianGovernment Department of Social Services.

    Proudly funded andsupported by theQueensland Government

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