Total Facilities Management

A Panel Discussion with the Government and NPAs in the

Business

TFM ~ Session Goals

Welcome to the Total Facilities Management panel discussion.

We hope that this session provides you with the opportunity to ask the Government along with fellow NPAs question pertaining to entering this rapidly growing line of business.

TFM ~ Agenda

• TFM Line of Business Update

• Panel Introductions

• Question and Answer Session

TFM ~ Line of Business Update

WHAT’S New with Total Facilities Management?

TFM ~ History

NISH has experienced significant and steady TFM growth over the last 14 years. It is projected that this growth will only continue to accelerate during the next 5 years.

NISH currently has 27 TFM projects on the PL, providing approximately 825 DFTEs.

TFM ~ Growth Potential

• NISH anticipates the TFM line of business to continue to grow, with a focus on Department of Defense opportunities

• NISH has identified $2.9 Billion worth of TFM opportunities in the Federal Market space

• 31,000 job opportunities for individuals with significant disabilities

• Growth will be managed strategically through the recent launch and development of the TFM Program Office

TFM ~ Current Contracts Under Development

• Facility Maintenance, WHS Mark Center, Alexandria, VA

• Facility Maintenance, US Military Academy Preparatory School, West Point, NY

• Facilities Maintenance, DISA TEMC and JITC, Fort Huachuca, AZ and Indian Head, MD

• Department of Public Works, US Army, Carlisle Barracks, Carlisle, PA

• Department of Public Works, US Army, Fort Meade, MD

• Department of Public Works, US Army, Fort Knox, KY

• Department of Public Works, US Army, Fort Sill, OK

TFM ~ Program Office Initiative

Purpose• Develop the framework for a permanent program office to manage the TFM line

of business

Objectives• Develop the TFM leadership and organizational structure (defining roles,

responsibilities, and structure) • Hire and “onboard” all new positions required to ensure success • Ongoing refinement and integration (continuous improvement)

Scope• Interaction with all NISH departments, synergizing all business management

functions as well as providing control and monitoring of the line of business

TFM ~ Program Office Startup Team

• Martin Williams, VP Regional Operations, Executive Sponsor

• Chris Stream, Executive Director, North Central Region

• Ryan Blackman, Senior Deputy Director, National Business Development

• David Lyons, Senior Program Manager, TFM

• Ernie Phillips, Senior Program Manager, TFM

• Joel Pagliarello, Director, Customer Relations

• Mark Kessler, Interim TFM Program Manager, TFM Program Office

Introductions

Ms. Debbie Ault

• Chief, Contracts Division - MICC Center - Fort Knox

• Debbie has worked for the MICC Center - Fort Knox for over 30 years

• She supervises a team of 24 Contract Specialists and Contracting Officers

• Debbie has successfully worked with NISH, under the AbilityOne Program, to add services to the procurement list

• She and her team continually review new requirements and work with customers to identify services that may be appropriate for addition to the procurement list

Mr. Curt Salter

• Chief Operating Officer – CHIMES, DC

• Chimes DC provides the CFM for two large federal installations in the Baltimore/Washington– GSA TFM contracts include the EPA Headquarters and

Southern MD District Courthouses in DC and MD, respectively.

• Chimes is in the final start-up process for the DPW Contract at Carlisle Barracks.

Mr. Steven Coons

• Vice President Building Services - Fedcap Rehabilitation Services, Inc.

• Steve has worked for Fedcap for over 22 years

• He manages Fedcap portfolio of contracts which consists of many NISH/NYSID/ACCESS accounts over a multiple State Region

• Fedcap’s current customers include many prestigious AbilityOne accounts; including the Capitol Visitors Center, Statue of Liberty Ellis Island, 26 Federal Plaza, and FAA William J. Hughes Technical Center

Mr. Paul Huening

• Vice President, Business Services and Governmental Affairs - Human Technologies Corporation, NY

• Paul has fostered and outstanding relationship with the NAVFAC Mid-Atlantic office

• HTC provides TFM services for 12 Navy sites on AbilityOne contracts In New York, Pennsylvania and Delaware

Mr. Keith Walker

• Vice President, Operations and Marketing -Professional Contract Services Inc., TX

• Mr. Walker leads a PCSI team providing all aspects of Operations and Marketing

• Mr. Walker has more than twenty-two years of management experience in Service Operations

Mr. Jeff Dolven

• CEO, Skookum Contract Services, WA

• Licensed Professional Engineer (Civil Engineering)

• Former Civil Engineer Corps Officer in the United States Navy

• Jeff leads Skookum’s delivery of Base Operational Support services, including TFM at Naval Surface Warfare Center Bayview

Contact Information

David Lyons

TFM Sr. Program Manager

dlyons@nish.org

Mark Kessler

Sr. Team Manager, NBDO

mkessler@nish.org

Session Evaluation Information

SESSION TITLE: TFM

SESSION CODE: BD-W300