topic: department of licenses + inspections key presenters ... - landi... · 15/09/2007 ·...
TRANSCRIPT
Topic: Department of Licenses + Inspections
Key Presenters: Carlton Williams, Commissioner
L+I Executive Team Members
Date: July 9th, 2015
Mayor’s Goal 1: “Philadelphia becomes one of the safest cities in America”
Next StepsWhat We DoWho We Are What’s on the Horizon
Executive Summary
Major Accomplishments:
• 32 of the 37 recommendations from the independent commission are complete or in progress
• Legislative bills passed through City Council regarding new demolition standards including OSHA training are nearly complete
• Launch of eCLIPSE system to replace Hansen, leading to improved response times for the customer and better internal data tracking
Outstanding Issues:• Because the current Administration has only six months remaining, the
outstanding five recommendations around structural changes will be addressed at a later date
• Full resource allocation for eCLIPSE is critical to completing the project in the scheduled time frame of 2016
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Who We Are• Vision and Mission
• Scope of Services
• Budget
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4Next StepsWhat We DoWho We Are What’s on the Horizon
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VISION:The Department of
Licenses and Inspections is yourpartner in building
safety.
MISSION:The Department of Licenses and Inspections iscommitted to making Philadelphia the Nation’s
leader in building safety. We support investment, growth, and development through education, code
enforcement, and the delivery of outstanding customer service.
CORE VALUES:
• Integrity• Customer Service• Quality• Commitment• Accountability
Organizational Chart
5Next StepsWhat We DoWho We Are What’s on the Horizon
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6
6Next StepsWhat We DoWho We Are What’s on the Horizon
Workforce Profile by Key Title
46 36 39 46 49 52 5079 90
67 63 51 62 50 51 6156
6927 29 2931 36 37 35
3438
361
310 305 290 298 293 296
335
384
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16Projected
Building Inspectors Code Inspectors Plan Examiners Total Employees
7
7
Economic Development Landscape
7Next StepsWhat We DoWho We Are What’s on the Horizon
1,701
947 984
1,552
2,175
2,815
3,973
2008 2009 2010 2011 2012 2013 2014
Residential Building
Permits Issuedin Philadelphia
The estimated construction value of
the residential building permits in 2014 in
$879M
Almost 2 million sq. ftof commercial/mixed use development in Center City alone
Since 2008, the City’s certification revenue is $13M
L&I is an important partner in City development as all projects must go through the department at some point in the process
Source: http://www.pewtrusts.org/~/media/Assets/2015/04/2015-State-of-the-City-Report_Web.pdf?la=en (page 42)
Number of units
8
8
Scope of Services
8Next StepsWhat We DoWho We Are What’s on the Horizon
Added responsibilities over time have created further demands on the department
Inspect properties for compliance to fire, property maintenance, business, trades and professional codes.
Inspect/clean and seal vacant properties; Conduct demolition programs for imminently dangerous buildings.
Review plans, inspect and issue permits according to building, zoning, mechanical, plumbing and electrical codes.
Issue licenses for various trades and business activities and locations.
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2
3
4
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9Next StepsWhat We DoWho We Are What’s on the Horizon
Key Services Performed in FY15
126,163 Business Licenses
10,586 Trade
Licenses
46,309Permits
495Public
Demolitions
2,175Clean and Seal
234,698Violations
99%Residential building plans reviewed
within 15 days and Commercial building plans within 20 days
$0
$5
$10
$15
$20
$25
$30
$35
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16
Milli
ons
Employee Compensation/Benefits Services Materials and Supplies Equipment
$18.1M
Increase is primarily due to additional funds for inspectors
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10Next StepsWhat We DoWho We Are What’s on the Horizon
$21.2M $21.5M$25.4M
$28.8M$31.5M
Budget
$30.1M$26.9M
$22.7M
In FY15, L+I generated 169% of its allocated budget11
11Next StepsWhat We DoWho We Are What’s on the Horizon
Revenue
$17 $20 $24 $25 $27 $28 $24 $22
$23 $17$17 $18 $18
$23$23 $27
$6$5
$4$3
$5
$4$4 $4
$0
$10
$20
$30
$40
$50
$60
FY08 FY09 FY10 FY11 FY12 FY13* FY14 FY15
Milli
ons
Licenses Permits Other
$45.8M $40.7M
$44.5M $46.0M$49.7M
$54.8M$51.4M $53.2M
*FY13 shows a one time increase of $3M due to the collection of delinquent licenses fees
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12Next StepsWhat We DoWho We Are What’s on the Horizon
Permit Process MapApplicant
arrives at MSB Concourse
Applicant assigned a ticket number
Plans and Applications
are processed
Does the Applicant
have drop off privileges?
Staff reviews plans to determine if permit can
be issued over the counter. The Applicant
can also apply for accelerated review
Reviewed for code compliance and
necessaryinformation
Permit is processed and Applicant pays
fees
Inspections performed, COO/COA issued if needed
Building Permit is closed
Refusal issued
Application abandoned and plans recycled
Appeal to appropriate Board for variance
Appeal?
YES
YES
NO
NO
NO
YES
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13Next StepsWhat We DoWho We Are What’s on the Horizon
Violation Process Map
Initial Inspection
Violator files an appeal
Determine any
additional actions
Perform 2nd Inspection
Issue Final Notice of Violation
Violation complied?
Case submitted
to appropriate
court
Violator requests/does not
extension
Initial Notice of Violation
YES
NO
NOViolation
Complied?
END YES
Perform 3rd
Inspection
Violator requests/does not request extension
What We Do• Progress on Recommendations
• Performance to Targets
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Comprehensive list of improvements and enhancements to the following areas: Information Technology (6)
Vacant Properties (5)
Demolitions (5)
Staffing & Training (4)
Fire Safety (3)
Financial Controls (5)
Law Department Interface (4)
Structure (5)
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Recommendations
CompleteIn progressHold
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In addition to this report, L+I worked with City Council to pass legislation to strengthen controls and training
What We DoWho We Are What’s on the Horizon
Report from Mayor’s Special Independent Advisory Commission: Sept. 25, 2014
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• Project eCLIPSE (Electronic Commercial Licensing Inspection Permit Service Enterprise) will replace L+I’s current Hansen database system
• The system will offer nearly every L+I service online, including permitting, plan review, license application and renewal and payment options for customers
• Within the department, Project eCLIPSE will improve data accuracy and expand performance measurement tools
• Project eCLIPSE will be implemented in four phases
– The first phase, business licensing, went live on January 5, 2015
What We DoWho We Are What’s on the Horizon
Information Technology: eCLIPSE system upgrade
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• Complete: Maintain project completion deadline
Place more focus on process engineering
eCLIPSE project team partnered with L+I
• In progress:− Maintain staffing levels required for the
project, with minimum turnover; leadership housed at L+I
− Assign a “business owner” outside the IT group
− E-Plans will remain a Phase 3 “go-live” objective
What We DoWho We Are What’s on the Horizon
Information Technology 3 Complete, 3 In Progress
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What We DoWho We Are What’s on the Horizon
Information Technology: eCLIPSE system upgrade
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What We DoWho We Are What’s on the Horizon
Information Technology: eCLIPSE system upgrade
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What We DoWho We Are What’s on the Horizon
Information Technology: eCLIPSE system upgrade
The new system is already producing some major results especially in helping the City collect delinquent taxes
What We DoWho We Are What’s on the Horizon
Information Technology: eCLIPSE system upgrade
$195$525
$2,834
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
FY 13 FY 14 FY 15
Thou
sand
s
Source: Revenue Department 21
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• Addressing the thousands of vacant buildings that threaten public safety, blight neighborhoods, and drain the city of millions of dollars annually is the top priority in the 2015 Plan for a Safer City
• L+I’s Vacant Property Unit proactively identifies, inspects, and prioritizes vacant properties using data analysis and research
• From FY12 through FY15, the Unit achieved the following through its proactive inspection program:
– 13,500 properties inspected; 10,000 properties issued violations
– 36% of cited properties were brought into compliance
• The Unit generates approximately $465,000 in annual revenue from the issuance of permits and licenses obtained to comply violations
• The reduction in the number of vacant properties lowers the City’s cost for the maintenance of vacant properties, which is approximately $20M annually, and increases tax revenue
What We DoWho We Are What’s on the Horizon
Vacant Properties
• Complete:Obtain regularly-updated vacant property
surveys, using current technology− Most recent inventory received in March
2015 and inspections are ongoing Use data from property inventories to
prioritize and target enforcement efforts
• In progress*:– Fully staff unit with additional inspectors,
research analysts, and support staff in order to increase program capacity
– Partner with other City agencies to develop new processes to move abandoned properties to new owners through tax and abatement lien sales
The Vacant Property Unit will hire 10 employees, including 5 inspectors, in FY16
What We DoWho We Are What’s on the Horizon
Vacant Properties 2 Complete, 3 In Progress
*The third “In Progress” recommendation is related to structural changes 23
1,7982,202
2,867
3,988
5,103
0
1,000
2,000
3,000
4,000
5,000
6,000
FY11 FY12 FY13 FY14 FY15
Total Number of Unsafe PropertiesTarget: 20% reduction annually
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A targeted vacant property program focused on proactive inspections of vacant buildings will significantly reduce the number of properties
that create public safety risks – such as increased crime, fire, and nuisance behavior – and require expensive abatement work
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
• New legislation:– Implementation of a demolition application
and permit controls– New construction site signage
• Demolition permits now require 20 day plan review – Includes site safety plans, engineering report,
tax clearances and contractor requirements
• Creation of Construction Site Task Force (CSTF) to address construction site and licensing issues– CSTF issued 412 Stop Work Orders in FY15
What We DoWho We Are What’s on the Horizon
Demolitions
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• Private demolitions Verification of demolition
applicant information New required site safety plans
and signoffs by property owners Reports of unsafe conditions to
be resolved by an inspector‒ Create demolition site safety
positions
• Public demolitions– Verification of background
information prior to start of job
L&I has implemented new rules for private demolitions
What We DoWho We Are What’s on the Horizon
Demolitions 3 Complete, 2 In Progress
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• Unsafe StructureUnsafe structural elements are those which are badly damaged, deteriorated or missing, with additional structural deterioration
• Imminently Dangerous StructureThose structures which are in such a state of damage, deterioration or removal that collapse is expected at any time.
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Buildings may change classifications over time (e.g. move from imminently dangerous to unsafe, or removed from the unsafe list)
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Demolitions
233
472
367324
452405
514
313
0
100
200
300
400
500
600
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
Total Number of Imminently Dangerous (ID) PropertiesTarget: 250
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L+I has decreased ID properties by 64% from FY14 Q2 to FY15 Q2, directly resulting from a $3M demolition funding increase
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Target
Note: ID Properties data for FY15 as of June 30th, 2015.
Private and Public DemolitionsTarget: 600 Public Demolitions in FY15
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Demolitions includes both residential and commercial properties
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
405441
479
567 540 521 522 495
167 140 117162 171
244 218281
$10.0 $8.3 $7.2$10.4
$8.0 $7.8 $9.3 $9.3
-50
-40
-30
-20
-10
0.0
10.
0
100
200
300
400
500
600
FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15
Public Demolitions Private Demolitions Demolition Funding in Millions (All Funds)
Target
Distribution of Public Demolitions
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Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
FY14 Public DemolitionsTotal: 522
FY15 Public DemolitionsTotal: 495
• In progress:
– Hiring licensed engineers in each discipline (i.e. electrical, civil and mechanical)
– Hire additional specialized inspectors (electrical and plumbing)
– Formalize the department’s training function
– Establish a professionally grounded approach to titles, salary scales and career paths
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What We DoWho We Are What’s on the Horizon
Staffing & Training 4 In Progress
• Other initiatives:– Building Safety Month Training Activities
• Pier Inspection Fundamentals• OSHA “Focus Four” Training• Soil, Mechanical, Bearing Capacity and Slope Stabilization• Challenges presented by Existing and Historical Buildings
– The Operations division will be taking on several projects regarding fire safety issues during Building Safety Month:• Distribute information at several neighborhood markets on May 21st and 22nd
– L+I will also accept complaints on site
• Commercial Corridor Sweeps• A pilot program conducting fire inspections of commercial child care facilities• Continue efforts to address vacant residential properties throughout the City
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What We DoWho We Are What’s on the Horizon
Staffing & Training
• OSHA 10– All workers directly performing construction or demolition activities for
which permits have been issued are required to complete OSHA 10 safety training or an approved equivalent
– Workers will be required to carry proof of required safety training
• OSHA 30 – OSHA 30 (or equivalent) is required of a supervisory employee as a
condition of the general contractor license and the demolition contractor license
– It is not required for plumbing, electrical, or the fire suppression contractor license
– Recertification required every 5 years
What We DoWho We Are What’s on the Horizon
Staffing & Training: OSHA
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• In progress:
– Create a two-tiered system of code enforcement, using existing fire companies as well as expanded Fire Prevention Bureau
– Expand Fire Prevention Bureau to have a sufficient number of inspectors
– Provide specific training to both Fire Officers as well as Fire Inspectors
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What We DoWho We Are What’s on the Horizon
Inspections: Fire Safety 3 In Progress
L+I completed a pilot inspection program with the Fire Department
• Creation of a dedicated Fire Prevention Unit within L+I
• Phased in over several years, this investment will allow L+I and the Fire Department to provide up-to-date Fire Code training for inspectors and increase the number of inspections that the departments can conduct
• By combining the expertise of L+I’s Fire Code inspectors and the Fire Department’s Fire Code officials, the departments will be able:
– To exercise additional oversight over buildings that present heightened fire risks, including large vacant commercial and industrial buildings and other critical buildings and businesses.
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What We DoWho We Are What’s on the Horizon
Inspections: Fire Safety
FY16 will fund eight of the fifteen new inspectors in L+I and also eight of the fifteen new inspectors in the Fire Department
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What We DoWho We Are What’s on the Horizon
Inspections: Fire SafetyFire Violations
FY08-FY15Total: 407,124
Census Tract 007 –Center City
Number of Violations from FY08 to FY15 – 5,137
What’s on the Horizon• Transparency
• Technology
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Increasing Transparency
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Launched a new websitewww.phila.gov/LI
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Increasing Transparency
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Built searchable database
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Increasing Transparency
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Partnered with OIT to identify full data inventory
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Increasing Transparency
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Launched a new websitewww.phila.gov/LI
Building Safety Oversight Board Website
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Increasing Transparency
Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Created Dashboard of SIAC Recommendation
Progress
Recap
• Progress has been made on the Commission’s recommendations
• Continued improvement in data collection efforts through the launch of eCLIPSE and the release of data through OpenDataPhilly
• Increasing staffing levels to better serve our customers and residents
• Establishment of partnership with the Fire Department regarding fire code inspections
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Critical Issue 1: Diversity in HiringWhat We DoWho We Are What’s on the Horizon
Additional Public Resources
• http://www.phila.gov/li
• http://facebook.com/PhillyLI
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What We DoWho We Are What’s on the Horizon