topic 2- network computing
DESCRIPTION
How information technology help enterprise develop in competitive environmentTRANSCRIPT
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 1
Managing Information Technology6th Edition
TELECOMMUNICATIONS AND NETWORKING
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 2
IT Building Blocks
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 3
Overview of Telecommunications and Networking
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 4
The Telecommunications Industry Three major segments
Carriers who sell the service of communication transmission
Equipment vendors who manufacture and sell telecommunications hardware and software
Service Providers who provide access to or services via the Internet
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 5
Telecommunications Industry AT&T
Largest corporation in industry In 1984, AT&T split into several companies as a result
of a US Department of Justice antitrust lawsuit Breakup of AT&T has led to innovation through
competition Recent trend towards consolidation in the industry
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 6
Overview of Telecommunications and Networking
Telecommunications and networking are becoming increasingly important to businesses because of decentralization and globalization
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 7
Reasons for Networking Five primary reasons for networking
1. Sharing of technology resources Prior to networking capabilities, computers could not even
share printers!!2. Sharing of data
Enables virtual teams who can share data Allows efficient transactions between businesses, their
suppliers, their and customers Some businesses share many terabytes of data per day
3. Distributed data processing and client/server systems4. Enhanced communications5. Marketing outreach
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 8
Reasons for Networking Five primary reasons for networking
1. Sharing of technology resources2. Sharing of data3. Distributed data processing and client/server systems
Distributed data processing Information processing that uses multiple computers at multiple sites
that are tied together through telecommunication lines Client/Server Systems
A type of distributed systems in which the processing power is distributed between a central server and a number of client computers
4. Enhanced communications5. Marketing outreach
Client ServerTransfer of Data
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 9
Reasons for Networking Five primary reasons for networking
1. Sharing of technology resources2. Sharing of data3. Distributed data processing and client/server systems4. Enhanced communications
Telecommunication networks provide the ability to communication through Email, Bulletin Boards, Blogs, Instant Messaging, Wikis, and Videoconferencing
Links between organizations can lead to strategic advantages in terms of business transactions
SABRE airline reservation system EDI
5. Marketing outreach Businesses may share data with consumers to advertise or sell their
products through a corporate web presence
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 10
Overview of Telecommunications and Networking
A telecommunications network is more than a series of wires or radio waves
Functions of a Telecommunications Network
Table 4.1
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 11
Analog and Digital Signals
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 12
Analog and Digital Signals Representation of digital and analog signals
Figure 4.2
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 13
Analog and Digital Signals Digital computer data does not naturally mesh
with analog transmission; it must be converted from ones and zeros to analog signals
Solutions Modem (Modulator/Demodulator)
Digital networks Advantages of lower error rates and higher speeds
Figure 4.1
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 14
Transmission Speed Transmission speeds can be measured in
several ways
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 15
Telecommunication Lines Types of Transmission Lines
Private (dedicated) Advantages
Ensures quality of transmission Disadvantages
Costly Switched
Advantages Less costly
Disadvantages Message may take many different routes Quality of transmission may degrade
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 16
Telecommunication Lines Types of Transmission Lines
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 17
Transmission Media Twisted Pair
Literally wires that are twisted to reduce interference
Can be shielded (STP) or unshielded (UTP), but the most commonly used is UTP
Commonly used in telephones and LANs
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 18
Transmission Media Coaxial (Coax) Cable
Baseband Inexpensive, designed for digital transmission
Broadband Originally for analog, now used for digital Commonly used in television cable
Figure 4.3
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 19
Transmission Media Wireless
Not strictly a transmission media, but rather a technology in which radio signals are sent through the air
There are many different wireless technologies such as cordless telephones and cellular telephones which are widely used in personal and business communications
We will consider the following wireless technologies in more detail: Wireless LANs Microwave
Line of sight Satellite
Long distances Line of sight
RFID Bluetooth
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 20
Transmission Media Wireless
Wireless LANs Growing in popularity Useful when wiring is not possible Slower than some wired solutions Allow mobile devices to connect to network
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 21
Transmission Media Wireless
Microwave Widespread use for several decades Line of sight transmission Limited to 25-50 mile distances because of curvature of
the earth Expensive, but less costly than fiber optic cables
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 22
Transmission Media Wireless
Satellite Geostationary Earth Orbit (GEO)
Remains stationary relative to earth
Inmarsat service of 11 GEO satellites
Low Earth Orbit (LEO)
Figure 4.4
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 23
Transmission Media Wireless
Satellite Geostationary Earth Orbit (GEO) Low Earth Orbit (LEO)
Iridium First major LEO project with 66 satellites Faced high operating costs and which
resulted in a bankruptcy Mostly military subscribers Tell us more about these 3
Globalstar LEO project with 40 satellites that does not
provide global coverage Teledesic
Ambitious project with original plans to launch 840 satellites
This was later cut to 288 satellites, then 30, and then the program was cancelled
Figure 4.4
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 24
Transmission Media Wireless
RFID Acronym for Radio Frequency Identification An old technology that became popular in business
when Wal-Mart required the use of RFID by some of its suppliers to improve inventory and supply chain management
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 25
Transmission Media Wireless
RFID Two Broad Types of RFID
Active these tags have their own power supply and can transmit messages continuously, on request, or on a schedule
Cost over $1.00 Passive these tags only send a response the RFID reader
sends a small radio signal which induces a current Cost in the $0.08 - $0.20 range
Many analysts believe that passive tags must cost only $0.05 for RFID to be widely adopted
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 26
Transmission Media Wireless
Bluetooth Named after Danish King who united Denmark
The technology is intended to unify telecom and computing Short-range wireless technology Designed to consume very little electrical power and be
produced at a low cost Found in a growing number of devices such as cell phones,
laptops, headsets, keyboards, mice, and home appliances Over 318 million devices in 2005 used Bluetooth for
communication between devices
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 27
Transmission Media Fiber Optics
Thin fiber of glass Faster, lighter, and more secure than other media Large diameter fiber is multimode (multiple light
rays at the same time) while smaller diameter is single mode
Smaller diameter fiber has larger capacity due to less light bounces
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 28
Individual Network Access Internet Service Providers (ISPs) sell access to the Internet Early, the only way to access the Internet was through a dial-in modem
connection Consumers now have more options including faster broadband
connections Digital Subscriber Line (DSL) is a connection through a telephone company Cable modem is a connection through a cable television company Satellite
With one-way service, individuals must obtain uplink service from another provider Wireless access may be through a municipal carrier or a private company
There are several pricing methods for personal Internet access Fixed price (usually monthly)
Hotels and airports often offer Internet access for a shorter period (e.g., 24 hours) Cost based on usage (data transferred) Free to consumers, but supported by taxes or advertising
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 29
Network Topology Network topology refers to the configuration or
arrangement of the devicesFigure 4.5 Bus
All devices are attached to one cable Single-point failure
Ring Similar to bus, but ends are attached Not susceptible to single-point failure
Star All nodes are attached to central device Susceptible to failure of central device, but easy to
identify cable failure Tree
Similar to the star, but with a hierarchical structure Mesh
Devices are to multiple other devices A failure has little impact on the network Costly
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 30
Networking Devices Devices used to implement network topologies
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 31
Network Types There are several types of networks We will consider six types
1. Computer Telecommunications Networks2. Local Area Networks (LANs)3. Backbone Networks4. Wide Area Networks (WANs)5. The Internet6. Internet2
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 32
Network Types1. Computer Telecommunications Networks
This was the only type of network until the 1980s
Commonly used in mainframe architectures
Figure 4.7
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 33
Network Types2. Local Area Networks (LANs)
Standards developed by the Institute for Electrical and Electronic Engineering (IEEE)
IEEE 802 is a family of standards for LANs and metropolitan area networks
Five types of LANs in common use today1.Contention Bus (IEEE 802.3)2.Token Bus (IEEE 802.4)3.Token Ring (IEEE 802.5)4.Wi-Fi (IEEE 802.11)5.WiMAX (802.16e)
We will discuss each of the five types of LANs
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 34
Network Types2. Local Area Networks (LANs)
1. Contention Bus (IEEE 802.3) Developed by Xerox Usually called Ethernet after the original Xerox version Half-duplex All devices must contend to use
CSMA/CD protocol for collisions2. Token Bus (IEEE 802.4)3. Token Ring (IEEE 802.5)4. Wi-Fi (IEEE 802.11)5. WiMAX (802.16e)
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 35
Network Types2. Local Area Networks (LANs)
1. Contention Bus (IEEE 802.3)2. Token Bus (IEEE 802.4)
A token (special message) is passed among devices Only the device with the token can transmit a message Important for Manufacturing Automation Protocol (MAP)
3. Token Ring (IEEE 802.5)4. Wi-Fi (IEEE 802.11)5. WiMAX (802.16e)
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 36
Network Types2. Local Area Networks (LANs)
1. Contention Bus (IEEE 802.3)2. Token Bus (IEEE 802.4)3. Token Ring (IEEE 802.5)
Developed by IBM Combination of ring topology with use of tokens (used
the same way as in token bus)4. Wi-Fi (IEEE 802.11)5. WiMAX (802.16e)
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 37
Network Types2. Local Area Networks (LANs)
1. Contention Bus (IEEE 802.3)2. Token Bus (IEEE 802.4)3. Token Ring (IEEE 802.5)4. Wi-Fi (IEEE 802.11)
Short for Wireless Fidelity Most common wireless LAN type Uses a shared Ethernet design Use CSMA/CA Protocol
Similar to CSMA/CD, but with less collisions Commonly used in offices to supplement wired Ethernet networks
or in areas where adding wiring is problematic Many cities are offering Wi-Fi networks
5. WiMAX (802.16e)
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 38
Network Types LANs
1. Contention Bus (IEEE 802.3)2. Token Bus (IEEE 802.4)3. Token Ring (IEEE 802.5)4. Wi-Fi (IEEE 802.11)5. WiMAX (802.16e)
Newest of the network types Similar to Wi-Fi, but operates over longer distances and at
higher speeds Can use both licensed and non-licensed frequencies Sprint Nextel are planning to offer their Xohm WiMAX
service across the US in the 2.5GHz radio spectrum In November 2007, Sprint Nextel abandoned talks of a joint
venture with Clearwire, a WiMAX provider
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 39
Network Types Local Area Networks (LANs)
Problems with wireless networks (WiFi and WiMAX)
More difficult to secure that other network types Organizations that offer wireless access to entice
customers have problems with noncustomers or unprofitable customers overusing the network
Unauthorized wireless use is also problematic in condos and apartments
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 40
Network Types Types of Networks
3. Backbone Networks Connect LANs Key to internetworking
Figure 4.10
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 41
Network Types4. Wide Area Networks (WANs)
Similar to LANs, but cover greater distances We will consider the following three general types
of WANs because they each have advantages and disadvantages
1. Switched Circuit2. Dedicated Circuit3. Packet-switched
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 42
Network Types4. Wide Area Networks (WANs)
1. Switched Circuit (or circuit-switched) A single physical path is temporarily created between two nodes
for their exclusive communication There are most widely available means of implementing a WAN
using a switched circuit connection is to use the ordinary telephone network
Advantages Easy to set up
Disadvantages Low speed High error rates
There are two different pricing schemes available for this service Direct Distance Dialing (DDD) - pay for usage Wide Area Telephone Service (WATS) - fixed rate
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 43
Network Types4. Wide Area Networks (WANs)
2. Dedicated Circuit These are permanent channels
exclusive to the business Advantages
High capacity Low error rates
Disadvantages Expensive
There are two different types of dedicated circuits Leased lines are cable, microwave, or
fiber connections Satellite circuits are popular for
organizations with many global locations
Table 4.3
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 44
Network Types4. Wide Area Networks (WANs)
3. Packet-switched Multiple connections exist simultaneously over the same physical
circuit Messages are broken up into packets Businesses use PADs (Packet assembly/disassembly devices) to
connect their networks to a common carrier networkFigure 4.11Advantages
Efficient use of networkCan be high capacity
DisadvantagesPackets may arrive in different order or with delay
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 45
Network Types5. The Internet
Network of networks that use the TCP/IP protocol Similar to an enormous WAN 433 million hosts as of January 2007 Roots in ARPANET and NSFNET
ARPANET (Advanced Research Projects Agency Network) was created by the US Department of Defense
NSFNET (National Science Foundation Network) was created to link supercomputers for research
Each of these were wide scale, packet-switching networks that lead to the creation of the Internet
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 46
Network Types5. The Internet
Internet Applications
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 47
Network Types6. Internet2
Not-for-profit consortium made up of over 200 universities as well as industry and government partners that develops and deploys advanced network applications and technologies for research and commercial purposes
Goals Create a leading-edge network capability for the national
research community Enable revolutionary Internet applications based on a much
higher-performance Internet than we have today Ensure the rapid transfer of new network services and
applications to the broader Internet community
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 48
Networking Protocols Network Protocols
An agreed-upon set of rules or conventions governing communication among elements of a network
Open Systems Interconnection (OSI) Reference Model
Skeleton for standards Movement toward this model
stopped with the growth of the Internet
Figure 4.13
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 49
Networking Protocols OSI Model
Developed by the International Organization for Standardization (ISO)to outline a standard set of protocols for telecommunications
Figure 4.14
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 50
Networking Protocols Transmission Control Protocol/Internet Protocol
(TCP/IP) Created to link different types of networks (e.g.,
satellite and ground packet networks) together into a network of networks
Has become de facto standard protocol for networking
TCP is responsible for the reliable and ordered transmission of messages
IP is responsible for routing individual packets based on their individual addresses (IP addresses)
Roughly corresponds to network and transport layers of OSI model
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MBA program, Open University Malaysia, Information Technology for Managers, Lecturer: Dr. Pham Van Tai 51
Networking Crucial to Organizations Networking and Telecommunications have
become necessary for businesses to function Problems with undersea Internet cables cut in
Middle East