5 Reasons These Businesses Require Toll Freeand IVR Services. Which One is Yours?

E-commerce is a virtual business, your customers cannot see you and hence owning a toll free number and IVR becomes all the more important.

● You can track each sales and support call. So, missing even a single call from any prospective customer is not possible.

● Helps creating a huge customer database.

● Helps you understand and analyse your customers’ needs.

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● You can record conversations of your customers and measure the sales made at the end of the month.

● Create a positive impact of your brand without having any physical existence.

● Record customers’ conversations and measure the sales number, at the end of the month

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Though serving in the healthcare sector is the noblest of all professionals, but it is fraught with challenges. Managing huge incoming calls is a difficult task.

● Can keep track of all the appointments efficiently.

● Round the clock availability even after the clinic hours.

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● Ensure that you make a timely response.

● You can book appointments after the official hours.

● With the help of IVR (voicemail facility), doctor can keep track of the cases when they are not able to attend them.HE

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Tours and travels is one such industry that faces a fierce competition these days. An efficient call management and call tracking become indispensable.

● Manage your call efficiently when you expect a huge number of callers during the holiday season.

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● You can retain your customers by getting a regular feedback from them and can improvise your services accordingly.

● Effectively track the efficiency of your staff.

● Effectively handle multiple calls simultaneously.

● Give you an edge in the market by building your brand.

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Real estate sector is booming like never before, thanks to the ever increasing population in India and their needs for shelter. Your real estate company needs a toll free and IVR for managing your customers better.

● Lessen the call drop rate drastically.

● You can maximize the profits by managing a complete database efficiently.

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● Let you track your missed calls effectively so that you do not miss even a single call from a prospective buyer.

● IVR or Interactive Voice Response Service help you establish a great impact of your brand even if yours is a small company.

● You can listen to the conversations of your customers and keep track of their demands and needs.

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IT industry has contributed to India’s GDP immensely. If yours is an IT company then here’s how toll free number and IVR services can help you.

● Help in training your employees.

● Keep a complete record of all the customer cases you are dealing with.

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● Track your business processes efficiently.

● 24X7 availability does not let you lose your overseas clients.

● Monitor your business calls efficiently with a professional dashboard.

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Education sector is one such sector where keeping a close track of all the details provided by the students is important.

● Call recordings to prevent a huge loss of data.

● Categorization of all the available call data.

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● Can manage all the calls efficiently during admissions and declaration of results.

● Students and their parents can connect to you for their queries any time of the day.

● Receive tremendous traffic and handle each call efficiently.

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Marketing is the backbone of any business enterprise. If you own a business then marketing and customers’ feedback are the two most important things you focus on. Owing a toll free number and IVR helps you in the following way:

● Keep track of all the calls you receive so that not even a single call is missed.

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● Let you optimize your marketing efforts by keeping track of all the calls you receive.

● Help you get the right leads from the right sources.

● With the facilities like call logs you never miss a single call.

● Call recording helps you to track the demands and requirements of your customers.

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CONTACTZNI Wireless Pvt Ltd

HI-194, Sector I, Jankipuram

Lucknow - 226021

#+91 (0522) 3098080

#+91 955-444-3322

# 1800-200-5777

Support: http://support.zni.in