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TOEIC Skills 1

Answer Key

©2015 ABAX Ltd.

Vol. 1 (as of April 16, 2015)

Teacher's Note for TOEIC® Skills 1

Unit 1: Companies and Organizations

3Teacher's Note for TOEIC® Skills 12


Section A

Warm-Up: Photographs

Listening: Conversations

Focus on Vocabulary 1

1

3

2

Test Type

Test Type

1

1

2

2

3

3

4

4

5

5

6

6

7

7

Track 5 [Picture A] [Picture B]C D

Track 6

[Listening 1] A1. D2. C3.

[Listening 2] C4. B5. B6.

[Listening 3] A7. D8. A9.

[Listening 4] D10. C11. D12.

- Page 10

- Page 11

- Page 10/11

- Page 12

About the TOEIC® test…

[Reading 2]

[Reading 4]

[Reading 6]

D

C

B

D

A

C

1.

1.

1.

2.

2.

2.

[Reading 1]

[Reading 3]

[Reading 5]

D1.

A1.

A1.

A2.

A2.

C2.

D3.

A3.

B3.

C4.

D4.

D4.

Track 1

TOEIC® Part 1: For each question in this part, you will hear statements about a in your test book. When you hear the statements, you must select the one statement that best describes what you

in the picture. Then find the number of the on your answer sheet and mark your . The statements will not be printed in your test book and will be spoken only one .

TOEIC® Part 2: You will hear a or statement and responses spoken in English. They will not be printed in your test and will be spoken only one . Select the best response to the

or statement and mark the letter (A), (B), or (C) on your sheet.

TOEIC® Part 3: You will hear some conversations between people. You will be asked to answer three questions about what the speakers say in each . Select the best response to each question and mark the letter (A), (B), (C) or (D) on your sheet. The conversations will not be printed in your test and will be spoken only one .

TOEIC® Part 4: You will hear some given by a single speaker. You will be asked to three questions about what the speaker in each talk. Select the best response to each and mark the letter (A), (B), (C) or (D) on your sheet. The talks will not be printed in your test book and will be spoken only time.

four picture

see questionanswer time

question threetimebook

question answer

twoconversationanswer

book time

talks answerquestionsays

answerone

Track 2

Track 3

Track 4

- Page 6

- Page 7

- Page 8

- Page 9

Jobs Actions DepartmentsMarketingto movejanitor

sales representative

manager

banker

machine operator

accountant

clerk

train

attend

decide

fix

retire

hire

Sales

Administration

Production

Product Development

Human Resources





4 5

Listening: Phonology5

ListenTrack 7

1.

2.

3.

4.

5.

Where work?

She works main office.

sales manager.

We make car parts.

started company 2007.

do youin the

He’s aand sell

We the in

- Page 12

[Reading 1] D1. B2. A3. C4.

[Reading 2] D1. D2. B3. C4.

[Reading 3] D1. D2. B3. A4.

Listening: Question-Response

Reading: Text Completion

6

7

Test Type

Test Type

1

1

2

2

3

3

4

4

5

5

6

6

7

7

Track 8

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

A B C A B C A B C A B C A B C


A A

A

A

B BB C

C C

- Page 13

- Page 13

- Page 14

Section B

Listening: Talks2 Test Type1 2 3 4 5 6 7

Track 9

[Listening 1] A1. D2. B3.

[Listening 2] D4. B5. C6.

[Listening 3] C7. A8. C9.

[Listening 4] B10. B11. D12.

- Page 16

- Page 16

- Page 17


to develop

to manage

to purchase

to visit

success

disappointment

nationally

employee

experience

famous

main

unfortunately

recently

probably

eventually

Noun Verb Adjective Adverb





6 7

Reading: Incomplete Sentences4 Test Type1 2 3 4 5 6 7

1. She is coming today. not ever do don’t

2. We should take some copies just in case. else enter ever extra

3. Sorry, I can’t help you now. I’m a hurry. on in at during

4. Can you help with the report? I me mine my

5. We have three offices in Asia. launch brunch branch bunch

6. Can either you Bobby come over today? and nor both or

7. Our main office is across the new library. from until over at

8. The conference at nine. open beginning starts finish

9. Have you my office key somewhere? see saw seen seeing

10. He couldn’t control his when his computer broke. anger angry angrily angers

11. He finished writing the report just . yesterday soon already tomorrow

12. We have to finish it Mr. Anderson gets back. by with for before

13. I go to the main office every week. almost quite always usual

14. the scissors? Do you know? How does Where are Where is Who did

15. How many people are your division? in of on over

16. Can you tell me about the company ? organic organize organization organizational

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

B

B

B

CC

C

C

A

A

A

A

A

A

D

D

D

- Page 18

Focus on Grammar5

1.

2.

3.

4.

5.

( ) He works five days a week.

( ) The company hire new employees each April.

( ) Does he works in the Finance Department?

( ) When she starts work?

( ) He does not work on weekends.

6.

7.

8.

9.

10.

( ) What this word mean?

( ) There are five people in the sales department.

( ) How do you spell your name?

( ) They don’t like to work late.

( ) My boss doesn’t listen me.

Reading: Comprehension6 Test Type1 2 3 4 5 6 7

[Reading 1] D1. B2. D3.

[Reading 2] D1. C2. C3.

- Page 19

- Page 19

- Page 20

s

does

does

to


Unit 2: Work Routines



8 9


Section A

Warm-Up: Photographs1 Test Type1 2 3 4 5 6 7

Track 10 [Picture A] [Picture B]C B

[Listening 3] A7. C8. D9.

[Listening 4] B10. C11. A12.


ListenTrack 12

1.

2.

3.

4.

5.

I to at .

Today’s at .

is the ?

Can you me an ?

I have to tomorrow’s .

get work 8:00

send emailcancel meeting

meeting starts 11:00What time staff meeting

- Page 21

- Page 23

- Page 23

Focus on Vocabulary 12 - Page 21/22

[Task 1] workemailsales managerdiscussion

have aget to

send anmeet the

1.

2.

3.

4.

1.

2.

3.

4.

I’d like to with everyone. What time can everyone meet?

I need to tomorrow and tell her about our new products.

What time do you in the morning?

Can you wait one minute? I have to to my customer?

We need to write a sales contract. Can you ?

Do you want to tomorrow night? I know a good Mexican place.

She’s going to next April, right after she graduates.

Everyone is working too much. We should .

[Task 2] dinnerabout the long work hoursfor a lawyerthe company

look join

have complain

have a discussionmeet the sales manager

get to worksend an email

look for a lawyer

complain about the long work hours

have dinnerjoin the company

Listening: Question-Response6 Test Type1 2 3 4 5 6 7

Track 13

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.



A

A

A

A

A

B B

B

C

C

- Page 24

[Reading 1] A1. B2. D3. A4.

[Reading 2] B1. C2. C3. A4.

[Reading 3] D1. A2. A3. C4.

Reading: Text Completion7 Test Type1 2 3 4 5 6 7

- Page 24

- Page 25

- Page 26Listening: Conversations3 Test Type

1 2 3 4 5 6 7

Track 11

[Listening 1] C1. D2. A3.

[Listening 2] D4. C5. C6.

- Page 22





10 11


- Page 28

- Page 29

1. She will take the project after Jason. out over for by

2. Can you finish this ? Mr. Watt is waiting. hurry fast timely quickly

3. Tell her that I will be ready for the meeting. yet last soon recently

7. What name of the courier company? do you do they is it is the

8. I the news every morning. look listen watch saw

9. Is it to leave early today? possible raw past familiar

10. Can you tell that I’ll be late? she her his he

11. your weekend? What did How was Why do Where do

DCBA

DCBA

DCBA

DCBA

DCBA

4. He lunch around 12:00 each day. eat has give take

5. Karen nor Jane can attend the meeting today. Both Either Only Neither

6. Did you get your work yet? schedule degree planning attempt

12. They failed to tell their customers about the change. complete completed completely completion

13. You can take a day off tomorrow you finish the report. as long as as well as as far as as much as

14. I took a two-week vacation, so I have to up on my work. bring get take catch

15. The office has a nice, relaxed , so it’s fun to work there. appointment atmosphere assignment assumption

16. He is coming back from his vacation the day tomorrow. of for after from

DCBA

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DCBA

B

D

A

B

D

C

D

C

DCBA

DCBA

DCBA

DCBA

DCBA

A

B

C

C

D

Section B


Track 14



[Listening 3] C7. D8. B9.

[Listening 4] B10. A11. D12.

- Page 27

- Page 28

- Page 27

- Page 26


Let’s Talk! 1

1

8

............. I usually get to work just before 9:00 am.

............. What time do you usually get to work?

............. Do you start work right away?

............. Yes, I usually have a meeting right at 9:00.

1

............. Thank goodness, it’s Friday!

............. I have to finish writing some reports.

............. Tomorrow? Why?

............. Yeah, but I have to work tomorrow.

22143

1432

1.

2.

3.

4.

5.

6.

Can I your ? I can’t find mine.

Please that you your report by Friday morning.

I have a meeting with a new this afternoon.

He signed a new to work there for another year.

I have an important meeting, so I want to for any question.

I’m going to a one-day on Friday on New Technologies.

borrowmake sure submit

stapler

clientcontract

be prepared

seminar

DCBA

DCBA

DCBA

A

B

B


Unit 3: Travel and Entertainment



12


Section A


Track 15 [Picture A] [Picture B]C A - Page 32

Focus on Grammar5 - Page 29

1.

2.

3.

4.

5.

( ) I often make mistakes.

( ) She usually goes skiing during the winter vacation.

( ) This is important, so please hear carefully.

( ) I like watching the news on TV.

( ) Are you prepared to the meeting?

6.

7.

8.

9.

10.

( ) When you left the office yesterday?

( ) Can we take a meeting this afternoon?

( ) Please call me when you get to the office.

( ) I’m taking a day of tomorrow.

( ) I need to make a few phone calls.


[Reading 1] B1. A2. B3.

[Reading 2] B1. B2. A3.

- Page 30

listen

have

for

leave

off

did

- Page 32/33Focus on Vocabulary 121. (reserve / reservation)

a. I need to a seat on next week’s flight to Chicago.

b. I made a for two people for the 3 o’clock train to New York.

2. (apology / apologize)

a. I for causing you trouble.

b. Please accept my for causing you trouble.

3. (sudden / suddenly)

a. His decision to quit was quite .

b. He decided to quit.

4. (safe / safety)

a. Restaurant workers need to study about food .

b. Do you think this is to eat?

5. (actual / actually)

a. Are these the sales results?

b. I’m afraid we don’t know our sales results yet.

reservereservation

apologizeapology

suddensuddenly

safetysafe

actualactually

Listening: Conversations3 Test Type1 2 3 4 5 6 7

Track 16


[Listening 2] A4. B5. D6.

- Page 33


[Listening 4] D10. C11. A12.

- Page 34





14 15


ListenTrack 17

1.

2.

3.

4.

5.

I don’t get lost.

Excuse me? What now?

I’m going after the meeting.

I reservation for o’clock.

August month .

hope Itime is it

is a busy for us

out of townhave four at eight

- Page 34

[Reading 1] C1. C2. B3. B4.

[Reading 2] B1. B2. A3. C4.

[Reading 3] C1. C2. A3. B4.



6

7

Test Type

Test Type

1

1

2

2

3

3

4

4

5

5

6

6

7

7

Track 18

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.


A B C A B C A B C A B C A B CA

AA

B B

C

C

C

C

C

- Page 35

- Page 35

- Page 36

............. I see. And how long will you be staying?

............. Hi. What’s the purpose of your trip?

............. For five days.

............. Business. I’m going to a conference.

1

............. Okay. Can I have your last name?

............. Thanks. Okay, I have your reservation.

............. Sure. It’s Chen. C-H-E-N.

............. Hi. I have a reservation.

2

- Page 37Let’s Talk! 18

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Section B


Track 19

[Listening 1] B1. D2. A3.

[Listening 2] B4. A5. C6.


[Listening 4] C10. A11. B12.

- Page 38

- Page 39

completelyenjoyablegate

( )( )( )

( )( )( )

( )( )( )

( )( )( )

( )( )( )

busiesttravellost

suitcaseerrorattention

upstairsuniformhotel

assistantpassportimmigration

◆◆◆

◆◆◆

◆◆◆

◆◆◆

◆◆◆

• fun

• inn

• helper

• mistake

• missing

• totally

Look at the following. Choose a word from the above box which has similar meaning.

- Page 38Focus on Vocabulary 21341

321

223

232

324

enjoyablehotel

assistant

errorlost

completely


- Page 39

1. Your flight to London will leave from fifteen. gate dock stop station

2. The visitor information desk is the third floor. to in of on

3. I’ll buy you dinner tonight. It’s my . pay treat treasure presents

DCBA

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DCBA

4. I my passport in my car. Can I go and get it? forget left lost miss

5. The movie wasn’t perfect, the story was great. or for and but

6. You need a visa you’re staying more than 90 days. if during whether despite

DCBA

DCBA

DCBA

BA

AB

DD





16 17

- Page 40


1.

2.

3.

4.

5.

( ) It is very cold in the summer.

( ) We usually travel together.

( ) I didn’t see anybody at the conference.

( ) That boarding pass is her.

( ) Can you give it to he?

6.

7.

8.

9.

10.

( ) She’s married at an accountant.

( ) Did you get mine sales report?

( ) I didn’t see neither of them.

( ) Can you give us the agenda before the meeting?

( ) Don’t forget to give him the reservation number.


- Page 41

- Page 42

[Reading 1] D1. A2. B3. B4.

[Reading 2] D1. C2. A3. A4.

D5.

hers

him

to

my

either

After customs, leave the airport and enjoy your trip!

Give your reservation number to the check-in clerk.

When you arrive, get off the plane and go through immigration.

After you have your luggage, go through customs.

When the flight is called, show your boarding pass and get on the plane.

Go to security. Show your boarding pass. Go to the gate.

Go to the airport and go to the check- in counter.

Check your bags in, and get your boarding pass.

After immigration, go to the baggage claim and get your luggage.

Make reservation. Buy the ticket and get a reservation number.

3

1

10

7

9

4

8

6

5

2


7. I’ve never been this restaurant . ago after before already

8. He loves Chinese food, dim-sum. special specific specify especially

9. Kathy is really good baking. at of on in

10. is he going to have dinner with? Where How Why Who

11. The hotel has always been there I know. since as far as while what

DCBA

DCBA

DCBA

DCBA

DCBA

12. Can you bring us some bread? much more many few

13. The bottle is empty. Should we get another one? least much most nearly

14. I to the theater a little late last night. get gotten got getting

15. Do you want to go to see playing the violin? his him he he is

16. I take a bus to work, so I can sleep a little. usually never ever barely

DCBA

DCBA

DCBA

DCBA

DCBA

BC

C

B

D

A

A

D

B

D


Unit 4: Human Resources



18 19


Section A


Track 20 [Picture A] [Picture B]B C


ListenTrack 22

1.

2.

3.

4.

5.

I hope the job.

does meeting start?

The interview will five.

What did you your last job?

I license yet.

I get

like aboutdon’t have a

What time thestart at

- Page 44

- Page 46

Focus on Vocabulary 12 - Page 45


Track 23

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

A B C A B C A B C A B CA B C

A B C A B C A B C A B CA B C

A A A AA

B BC C C

- Page 47

[Reading 1] C1. D2. C3. D4.

[Reading 2] C1. A2. B3. D4.

[Reading 3] C1. B2. C3. A4.


- Page 47

- Page 48

- Page 49


Track 21



- Page 45

documentcustomer

resumenervous

licensepossible

set upweek-off

someone who buys goods or services from a businessa piece of paper that says you have permission to do somethinga piece of paper with informationa holiday or time when you don’t have to worka piece of paper that lists your school history, job history, and skillsa feeling of worry, or feeling a little scaredable to be doneto make something ready to use

[Listening 3] C7. A8. B9.

[Listening 4] A10. C11. C12.

- Page 46


............. How did you hear about the job?

............. I see. And why do you want to work here?

............. I heard about the job from a friend.

............. I like working in sales and talking to people.

1

............. Did you hand in your receipts?

............. The receipts from your business trip.

............. Oh, right. Not yet, but I will.

............. What receipts?

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20 21

DCBAB

DCBA

C

DCBA

D

Verb Noun

confirm

interview

identification

decide

cancelation

develop

establish

purchase


- Page 51

- Page 52

1. I can French, and also a little German. talk tell say speak

2. is the new plant manager? Who What Whose What name

3. She can play both squash tennis. or but and not

7. I got my license last year. drive driver driven driver’s

8. My last name is “D-A-V-I-S”. spell spells spelled spelling

9. My job is to help with analysis. his you she their

10. Where Tokyo were you born? in at of from

11. All the handed in their resumes yesterday. applications worker students employee

4. We can’t give him a job he hands in his resume today. despite unless during wherever

5. Can you take these files the marketing division? to in at off

6. You work for this company, so please be . profess profession professional professionally

12. I haven’t finished the report yet, but it’s done. nearly most much more

13. Please out this application form. pen note fill address

14. I can’t come to the meeting, so I will be . afraid already action absent

15. She has a attitude about her work. hope positive energy few

16. It’s really to train the staff members, because I’m very shy. hardly harden hard hardness

DCBAA

DCBAA

DCBAA

DCBAA

DCBAB

DCBAB

DCBA

C

DCBA

C

DCBA

C

DCBA

C

DCBA

C

DCBA

D

DCBA

D

Section B


Track 24





- Page 50

- Page 51


interviewidentify

decision

confirmation

development

cancel

establishment

purchase


Unit 5: Manufacturing



22

Person Place Actions Thing


Section A


Track 25 [Picture A] [Picture B]A C - Page 56


1.

2.

3.

4.

5.

( ) I often make mistakes.

( ) She usually goes skiing during the winter vacation.

( ) This is important, so please hear carefully.

( ) I like watching the news on TV.

( ) Are you prepared to the meeting?

6.

7.

8.

9.

10.

( ) When you left the office yesterday?

( ) Can we take a meeting this afternoon?

( ) Please call me when you get to the office.

( ) I’m taking a day of tomorrow.

( ) I need to make a few phone calls.


[Reading 1] A1. C2.

[Reading 2] A1. A2. B3. A3.

- Page 53

- Page 54

listen

have

for

leave

off

did

- Page 56/57Focus on Vocabulary 12

supervisor

operator

officer

worker

lab

university

factory

warehouse

ship out

pay attention

spend

build

product

equipment

machine

tool


Track 26

[Listening 1] D1. B2. A3.


- Page 57

Go to the interview. Wear appropriate clothes. Be on time.

When you find some jobs, apply for the job and send in your resume.

Make a list of skills that you can do, (e.g. computer,language, etc.)

Look for companies that are looking for new workers.

If you get an interview, research the company and prepare.

Write your resume and make sure all your skills are on your resume.

32

6

4

5

1



[Listening 4] B10. D11. C12.

- Page 58





24 25


ListenTrack 27

1.

2.

3.

4.

5.

Is that want?

Where put it?

She went to a .

like to see the factory floor?

This is my .

what youdid you

first year here

good universityWould you

- Page 58

[Reading 1] B1. D2. C3. C4.

[Reading 2] D1. C2. A3. C4.

[Reading 3] C1. C2. A3. A4.



6

7

Test Type

Test Type

1

1

2

2

3

3

4

4

5

5

6

6

7

7

Track 28

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.


A B C A B C A B C A B CA A

C

A A B CC

B B B

B

C

- Page 59

- Page 59

- Page 60

Section B


Track 29

[Listening 1] C1. B2. A3.

[Listening 2] A4. C5. B6.

[Listening 3] D7. D8. B9.


- Page 63


pipe

container

tank

conference

to produce

to continue

to receive

to manufacture

to experience

professional

dangerous

recent

seriously

carefully

differently


............. It’s actually manufactured all over the world.

............. Is the Boeing 787 manufactured in the U.S.?

............. All over the world? What do you mean?

............. Well, the parts are made in many countries.

1

............. And, does it operate 24 hours a day?

............. The factory can build 42 cars a day.

............. No, the factory is open 19 hours a day.

............. How many cars are built each day?

22134

3241

Work with a partner. Look at the words in the brackets. Change its part of speech to complete each sentence.


1.

2.

3.

4.

5.

If an accident happens, call the manager ..................................................................................................... .

We have many ..................................................................................................... workers at our factories.

Those boxes ..................................................................................................... the replacements for the damaged materials.

We need to get our new models on the ..................................................................................................... line by next week.

The biggest ..................................................................................................... between these two machines is their running cost.

(immediate)immediately

(experience)

(container)

(produce)

(differently)

experienced

contain

difference

production





26 27

( ) He works late almost every night.

( ) I work here for ten years.

( ) I’m meet him tomorrow.

( ) Have you finished that job yet?

( ) I’ve busy recently.


- Page 64

1. I went to the repair service to have this tool . check checking checked will check

2. We’ve never changed that part, not even . seldom once ever merely

3. Don’t leave any boxes . back rear after behind

4. What’s that ? I didn’t hear that yesterday. tend noise sounds darkness

5. Did they take tools back to the repair room? you him their me

6. How production lines do we have? many big much long

7. Could you pass me the hammer some nails? but and nor both

8. is your supervisor’s name? Whose Who What Whom

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

9. Where the containers come from? do does are is

10. There is a large lever the red button. front next side beside

11. Most workers wear a in the factory. clothes uniform glasses shoes

12. Please answer the intercom the lamp flashes, okay? during worth when except

13. Can you bring some samples you for the meeting? away with from to

14. The biggest between them is the running cost. differ different differentiate difference

15. Do you have a for relocating our factory? suggest suggestion suggestive suggestively

16. Our is getting low. Can you place an order? stuck stack stock stick

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

C

A

A

C

B

B

CB

D

D

B

B

D

C

C

B



- Page 65

- Page 66/67

[Reading 1] C1. B2. C3. B4.

[Reading 2] A1. D2. B3. C4.

A5.

meeting

1.

2.

3.

4.

5.

( ) The factory closes at 10 pm on weekends.

( ) I read the production report last week.

( ) You need to pay attention your work.

( ) I have finished that last week

( ) What time will you leave the office today?

6.

7.

8.

9.

10.

to

been

have worked


Unit 6: Office Technology



28 29


Section A


Track 30 [Picture A] [Picture B]A D


ListenTrack 32

1.

2.

3.

4.

5.

do you ?

The is in the .

I my .

to your .

I to a .

How do that

Don’t forget save workneed buy new cell phone

copy paper cabinetforgot password

- Page 68

- Page 70

Focus on Vocabulary 12 - Page 68 Listening: Question-Response6 Test Type1 2 3 4 5 6 7

Track 33

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.


A B C A B C A B C A B C A B CA B

A

A

A

B

B B

C

C

- Page 70

[Reading 1] C1. C2. D3. A4.

[Reading 2] C1. B2. A3. D4.

[Reading 3] D1. A2. C3. A4.


- Page 71

- Page 72


Track 31

[Listening 1] D1. A2. B3.

[Listening 2] D4. C5. B6.

- Page 69

Please turnYou can logCan you fill

Don’t forget to backWe’ve run

up your files once a month. You don’t want to lose any data.off all the lights when you leave. Let’s save electricity!out of copy paper. Can you order more?in this form? I need your name and address.on to the network by using your email address and password.


[Listening 4] B10. D11. A12. - Page 73Let’s Talk! 18

............. The Wi-Fi is down again.

............. Yeah, that usually fixes the problem.

............. Just turn it off, then back on again?

............. Okay. Turn it off, wait ten seconds, then turn it on again.

1

............. Can I log on to your office network?

............. Can you give it to me?

............. Sure, it’s “guest”.

............. Sure, but you’ll need the password.

21432

1342





30 31

7. The machine is damaged. We can’t repair it. badly supply strongly bully

8. Please put the tools away you finish. by during since when

9. We lost not only the printer also the projector. and or but nor

10. Sorry, I’m for the delay fixing the problem. responsible responsibility response responsibly

11. I asked them to purchase three new . programs system crisis software

12. I asked the team to come to the office today. off in at about

13. Can you help me out with the new software? possibly positive previously particular

14. We could this by now if we had the spare part. fixed been fixed have fixed had fixed

15. The service tech comes in every second Monday. monthly typical occasional regularly

16. The cost includes the and also all future upgrades. install installing installation installment

Noun Verbwear

operate

support

supply

locate

solution

break

install

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

C

A

D

A

C

B

A

D

A

C

Section B


Track 14

[Listening 1] A1. B2. C3.


[Listening 3] D7. B8. B9.


- Page 74

- Page 75


operation

supply

wear

support

locationsolve

breakinstallation


- Page 751. It’s of the printer. behind next in front under

2. My laptop is not well today. run runs ran running

3. He should be able to solve problems. us our they them

DCBA

DCBA

DCBA

4. It’s too slow. We should talk to the machine . occupation occupier opener operator

5. They couldn’t the printer, so we bought a new one. fix bear repay hand

6. did you put the operation manual? Who Which Where What

DCBA

DCBA

DCBA

D

A

C

C

B

D


1.

2.

3.

4.

5.

( ) Are that your keys?

( ) They not know the new passwords

( ) I’m looking for my stapler. Have you looked it?

( ) I backed up all my files yesterday.

( ) Is the wi-fi network working?

6.

7.

8.

9.

10.

( ) Did you log on your computer?

( ) Please make your own user name.

( ) I’m afraid we ran out of copy paper.

( ) The door automatically locks.

( ) What can you use software programs?

those

seen

to

do

- Page 76


Unit 7: Purchasing



32

Unit 7: Purchasing

Section A


Track 35 [Picture A] [Picture B]D B - Page 80


[Reading 1]

[Reading 2]

B1.

C1.

D5.

C5.

A2.

D2.

C3.

C3.

C4.

D4.

- Page 77

- Page 78



Track 36


[Listening 2] B4. B5. C6.

- Page 81

Find the photograph on your computer and click “open”.

Next, click “new email”. Write in the address and subject line.

If you wish to add another photo repeat, this process.

Write a message and then click “add attachment”.

When you have finished, click “send”.

First, log in to your email account.

2

4 1

5

3

6

- Page 79Let’s Talk! 27 shipmentto pay

to delayestimate

invoicereceipt

packing listpack

a document that shows how much was paid for goods that were purchaseda list of the goods that are in a box or packagea small package in which small things are solda document that shows how much goods or services will costgoods that are being sent from a company to a customerto give money for goods or servicesto take longer than you thought, to make something latea document that shows a list of goods that were purchased and the prices


[Listening 4] B10. A11. C12.

- Page 82


Unit 7: Purchasing


Unit 7: Purchasing

34 35


ListenTrack 37

1.

2.

3.

4.

5.

I arrive on Friday.

I need envelopes.

I’m afraid we’re that.

It’s expensive.

I invoice.

think it shoulda box of

need an

sold out ofa little

- Page 82

[Reading 1] A1. D2. B3. D4.

[Reading 2] C1. D2. A3. B4.

[Reading 3] B1. B2. D3. A4.



6

7

Test Type

Test Type

1

1

2

2

3

3

4

4

5

5

6

6

7

7

Track 38

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.


A B C A B C A B C A B C A B CA A

B B B

B

C

C C

C

- Page 83

- Page 83

- Page 84

- Page 85

Section B


Track 39

[Listening 1] A1. A2. B3.



[Listening 4] D10. A11. D12.

- Page 86

- Page 87


large selectionon sale

regular pricesave money

............. No, I’m just looking, thanks.

............. Okay. Let me know if you need anything?

............. Thanks.

............. Can I help you with anything?

1

............. $39.95. Is that with tax?

............. Excuse me. How much is this?

............. No, it’s $42.35 with tax.

............. That’s $39.95.

2


2341

3142

1.

2.

3.

4.

We have a of personal computers.

Winter jackets are until next Friday.

The is $124.99.

You can buy three for the price of four and .

saleselectionpricemoney

saveregular

onlarge


- Page 871. I have to up my laundry at the dry cleaners. get pick send go

2. Please check the numbers the packing list. as at on via

3. I’m afraid the card reader is out order. of at in from

DCBA

DCBA

DCBA

4. This is damaged. We need to it. supply replace order reduce

5. When is the new model in? come comes came coming

6. We visit our customers . relate remain regularly responsible

DCBA

DCBA

DCBA

BB

C

A

DC


Unit 7: Purchasing


Unit 7: Purchasing

36 37

- Page 88

7. Our sales manager is a very person. series serious seriousness seriously

8. How would like to pay, cash debit card? nor either or and

9. They made a special order for . they I his her

10. I don’t know I can give this order to. who what when whose

11. They are planning to three new projectors. purchase product payment perform

DCBA

DCBA

DCBA

DCBA

DCBA

12. We need to send the order today, they will cancel. however otherwise unless while

13. Can you send me a price with next year’s prices? care list source stock

14. She got that computer , maybe last month. commonly likely recently usually

15. They have colors and styles. various much item very

16. Those shoes are really right now. process promise prove popular

DCBA

DCBA

DCBA

DCBA

DCBA

BB

C

AA

D

D

B

A

C


- Page 89

- Page 90/91

[Reading 1] C1. A2. D3. C4.

[Reading 2] D1. C2. B3. C4.

B5. A6.

Get the invoice and check it with the packing slip.

Select the best supplier. Compare the prices on the different estimates.

Get estimates from a few different suppliers.

Receive the products and check the packing slip.

Order the goods, (give the supplier a purchase order).

2

4

5

3

1

6



1.

2.

3.

4.

5.

( ) Winter jackets are on sale this weekend.

( ) The store opens to 9:30 am.

( ) The blue one is more cheap than the red one.

( ) I put the invoice on your desk.

( ) Is tax included in the price?

6.

7.

8.

9.

10.

( ) The people who bought it were very happy.

( ) We need buy more pencils.

( ) You need to pay this until the end of the month.

( ) How much will the shipping cost?

( ) Did you check it the packing list?

cheaper

at

by

to


Unit 8: Health Care

39


Unit 8: Health Care

Section A


Track 40 [Picture A] [Picture B]A C

[Listening 3] D7. C8. C9.

[Listening 4] B10. D11. B12.


ListenTrack 42

1.

2.

3.

4.

5.

I need to lose .

know.

Did you ?

He dentist.

to take your medicine.

some weight

doesn’t like hisDon’t forget

I don’ttell them

- Page 92

- Page 94

- Page 94

Focus on Vocabulary 12 - Page 92/93

patient

appointment

insurance

pounds

alcohol

allergy

to contact

to lower

to recommend

to report

allergic

emergency

available

tired

basically

immediately


Track 43

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.



A

A A

A

B

B BC

- Page 95

[Reading 1] A1. C2. B3. A4.

[Reading 2] D1. B2. C3. D4.

[Reading 3] B1. D2. C3. D4.


- Page 95

- Page 96


Track 41


[Listening 2] B4. A5. B6.

- Page 93


............. I think I might have a fever.

............. No, I didn’t. But I feel a little hot.

............. Okay. Well, let’s take your temperature, then.

............. Okay. Did you take your temperature?

1

............. Okay.

............. I fell off my bike. Is it broken?

............. So, what happened?

............. Maybe. Let’s take an x-ray and find out.

21342

4213


Unit 8: Health Care


Unit 8: Health Care

40 41


- Page 99

- Page 100

1. Do you know your type? birth blood breed bleed

2. They finally got needed medicine. badly supply hungry ready

3. He’s the nurse told me to sit down. whose whom which who

7. You should start swimming instead running. for with to of

8. You need to think about smoking. quit quits quitting quite

9. How much sugar do you in your coffee? bring take give make

10. The drug store is right the cafeteria. from front by across

11. He always sick during the holidays. gets has takes makes

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

4. I went to the to have my teeth checked yesterday. medicine health dentist medical

5. They did a blood . analyze analysis analyzing analyzes

6. Make sure you check that the medicine is . them they yours your

12. The results from the blood test were . exactly normal variety basis

13. There are many health from exercise. sorts maintains exists benefits

14. Your blood pressure is fine, you should watch what you eat. however since while during

15. Please take my advice if you want to get better. generally seriously usually specially

16. of my family have heart problems. Neither Nor Either None

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

DCBA

B

C

D

B

D

B

C

B

D

B

A

D

C

C

A

A

Section B


Track 44

[Listening 1] D1. D2. C3.

[Listening 2] D4. A5. B6.


[Listening 4] C10. C11. D12.

- Page 98

- Page 99


clinicadvicehealth

( )( )( )

( )( )( )

( )( )( )

( )( )( )

( )( )( )

stomachteethhospital

accidentdrugmedicine

bloodmedicalinjury

emergencyheartambulance

◆◆◆

◆◆◆

◆◆◆

◆◆◆

◆◆◆


1.

2.

3.

4.

5.

( ) She was very tiring after a long day of work.

( ) I need to exercise more.

( ) That’s the information what I need.

( ) It is a very safety operation.

( ) He’s a very kind dentist.

6.

7.

8.

9.

10.

( ) Do you know where you are going?

( ) You should see a doctor.

( ) He doesn’t like go to the dentist.

( ) I have headache.

( ) He broke his leg.

tired

that going

safe a

221

213

313

133

313


Unit 9: Housing and Property


Unit 8: Health Care

42

People Actions Things


Section A


Track 45 [Picture A] [Picture B]B A - Page 104


[Reading 1] A1. D2. D B3. 4.

[Reading 2] C1.

B5.

B2. C3. D4.

- Page 101

- Page 102

- Page 104/105Focus on Vocabulary 12

owner

real estate agent

apartment manager

to paint

to park

to run

to rent

furniture

bill

storage

cabinet

closet


Track 46

[Listening 1] C1. A2. C3.


- Page 105

1

3

1

2

3

2

3

3

1

2


Gargle with salt water. It will help your throat feel better.

Dress warmly and don’t get too cold.

Eat honey, or put honey in your tea. It’s good for your throat.

Take vitamins. They can help your body fight the cold.

Don’t take antibiotics. You don’t need them.

Get enough sleep. Sleeping helps you feel better sooner.

Take some painkillers to help with headaches.

Make sure you eat well. Don’t eat junk food.

Eat chicken soup. It’s good for you.

Don’t drink alcohol or coffee. They can make you feel worse.


[Listening 4] D10. A11. C12.

- Page 106

Memo To : James Porter To: All employees

Re: Yearly Check-ups Date: 11/11/14

If you haven’t had your yearly check-up, you have until the end of next month to get this done. It’s free and it is important. It is best to find out about health problems as early as possible.

The check-ups will be done in the East Wing Medical Clinic. Make an appointment at 923-443-8274, or email a request to <[email protected]>. The clinic is open every day, except Sundays and holidays. It’s best to go in the morning.

If you are working during the day, tell your manager that you need the time off. Check-ups take about an hour, unless they are very busy.

Please don’t put this off until the last week. It will be very crowded then and I’m sure you have better things to do during the Christmas holidays.

James Porter Director of HRNorth Wind Paper Products

This should be “From”.





44 45

The building has ........................................ internet service, so you can use your computer anywhere.

I’m afraid the air conditioner is too old to fix. You will need to ........................................ it.

Does the rent ........................................ heat and electricity?

There is a great ........................................ of the city from the front window.

There will be a $25 ........................................ when you install the phone.

It is a big apartment so it has ........................................ of space.

The water bill has not been paid. Please make a ........................................ immediately.

The apartment has a ........................................ but it’s not very big.


ListenTrack 47

1.

2.

3.

4.

5.

keep any pets.

The bathroom top stairs.

new five-story building.

Construction will start end month.

elevator building?

You can’tis at the of the

Is there an in the

It’s aat the of the

- Page 106

[Reading 1] D1. B2. A3. D4.

[Reading 2] A1. D2. B3. B4.

[Reading 3] A1. C2. A3. D4.



6

7

Test Type

Test Type

1

1

2

2

3

3

4

4

5

5

6

6

7

7

Track 48

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.



A

B B

B B

C

CC

- Page 107

- Page 107

- Page 108

- Page 109

Section B


Track 49



[Listening 3] A7. A8. B9.

[Listening 4] B10. C11. C12.

- Page 110

- Page 111


wirelessreplace

1.

2.

3.

4.

5.

6.

7.

8.

includeview

payment

feeplenty

balcony


- Page 111

1. My apartment is small. little few quite mainly

2. Where you live? are is was do

3. The new office is construction. under on in at

DCBA

DCBA

DCBA

4. I will you to the site manager. look tell teach introduce

5. She how we could get a cheaper loan. told talked taught explained

6. Living in the city has many . advantages advisors advice advancing

DCBA

DCBA

DCBA

DC

AA

DD





46 47

- Page 112

7. I’m not happy with the new design. indeed actually hardly hardy

8. My new office is larger my old one. than then till while

9. The house was at $600,000. cost pricing valued paid

10. I pay the rent . mine own me myself

11. The building manager the rent. rise raised risen raise

DCBA

DCBA

DCBA

DCBA

DCBA

12. My rent is expensive though the building is old. if unlike even while

13. Buying a house was a difficult . decide deciding decided decision

14. They built it that way purpose. on at in of

15. I’m not but I think we will move next February. pull damage certain success

16. Can you go the third floor and get the manager? on to at as

DCBA

DCBA

DCBA

DCBA

DCBA

CB

A

CD

C

B

D

B

A


- Page 113

- Page 114/115

[Reading 1] A1. A2. B3. A4.

[Reading 2] D1. A2. C3. B4.

C5. D6.

There are many things to do.

The air and water are very clean.

It’s peaceful and quiet.

It’s quite easy to get a job.

You can buy almost anything you want.

You can look at beautiful trees and so on.

It’s easy to get from one place to another place.

You might see some wild animals.

C

U

R

U

R

U

R

U



1.

2.

3.

4.

5.

( ) That apartment has two bathroom.

( ) How much the rent is?

( ) We’re moving to a new office next month.

( ) The house sold for $475,000.

( ) His office is on the four floor.

6.

7.

8.

9.

10.

( ) There’s a bus stop right in front of the office.

( ) The rent is not so expensive.

( ) How much big is the new office?

( ) We have a branch office in Hong Kong.

( ) This building not have an elevator.fourth

s

does

The example should be “R”.

4. When do students need to register? before August 6th between the 6th and 12th of August after August 12th any time

ABCD

before August 5th between the 5th and 12th of August

AB

and should read as follows:A B


Unit 10: Banking and Finance



48 49

1.

2.

3.

4.

5.

6.

7.

8.

is an adjective that means “about money”.

An is something that you buy to make a profit.

are small parts of a company that you buy. They are also called shares.

is money that you pay to the government.

is an adjective that means difficult to understand, complex.

A is a small electronic device for doing math.

is a system of keeping records about money.

are the costs of running a business.


Section A


Track 50 [Picture A] [Picture B]C B


ListenTrack 52

1.

2.

3.

4.

5.

I money.

I want account.

I insurance.

I my credit card.

I lost a little .

don’t have enough

forgot to paymoney on it

to open anneed to get some

- Page 116

- Page 118

Focus on Vocabulary 12 - Page 117

Financial investmentStocksTaxComplicated calculatorAccountingExpenses


Track 53

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.



AAA

B

B B

C C C C

- Page 119

[Reading 1] B1. B2. A3. A4.

[Reading 2] C1. A2. A3. A4.

[Reading 3] B1. C2. A3. D4.


- Page 119

- Page 120


Track 51

[Listening 1] D1. A2. C3.


- Page 117



- Page 118





50 51

1.

2.

3.

4.

are rising, making it difficult for young families to buy homes.

The government announced a cut in of half a percent.

I should probably talk to a about my future.

I bought some very good stocks and made a .

pricesratesprofitadvisor

interesthouse

financialhuge

- Page 124

7. I’m sorry but I’m afraid I can’t your question. told speak knew answer

8. You can borrow money long as you have a job. for so since well

9. Thanks for all the details. I think I understand it. explain explained explaining explanation

10. When we get the loan, we can move . forward credit debt certain

11. Everyone on the terms of the contract. agree agreed agreeing agreement

DCBA

DCBA

DCBA

DCBA

DCBA

12. Do you have an account we can wire the money to? what where who whose

13. That car company has some financial problems. major largely indeed quite

14. I need a to do this math problem. calculate calculated calculator calculating

15. The price of oil fell . right deep serious suddenly

16. They won’t lend you money you have a good business plan. unless without otherwise than

DCBA

DCBA

DCBA

DCBA

DCBA

B

A

A

A

C

D

D

C

B

B

Section B


Track 54

[Listening 1] D1. C2. D3.


[Listening 3] B7. D8. B9.


- Page 122

- Page 123


interest rateHouse price

financial advisorhuge profit


- Page 123

1. I bought this house as an , not to live in myself. instrument inspection investment imagination

2. The exchange rate has up in last two days. got gone went getting

3. finish your monthly report? Are you Were you Did you Have you

DCBA

DCBA

DCBA

4. I stopped buying stocks I lost a lot of money last year. as for by to

5. I have a meeting with my about the monthly budget. accountable accounting accountant account

6. According my realtor, we should sell the house. by to with from

DCBA

DCBA

DCBA

A

C

B

C

C

B


1.

2.

3.

4.

5.

( ) I need going to the bank this afternoon.

( ) Can I get an application form for a credit card?

( ) Are there a bank near here?

( ) We have to talk about the monthly budget.

( ) You need your bank card to withdraw the money.

6.

7.

8.

9.

10.

( ) My sister works as a teller at the bank downtown.

( ) I made an invest in a health food company.

( ) I lose a lot of money last year.

( ) The interest rates are raising.

( ) The oil company made a huge profit last year.

to go

investment

Is lost

rising


Split Task Resources



52


Go to the bank and apply for a loan.

Get a realtor and start looking at houses.

Decide the details of the loan.

Get the money from the bank and buy the house.

Make monthly payments and pay back the loan.

Decide what house you’d like to buy.

3

2

1

5

6

4

Print out the forms.

Get any tax documents from your employer.

Fill in the forms with your personal information.

Send the forms in to the government tax office.

Find out what forms you will need.

Go to the government website on taxes.

1

2

5

6

3

4

[Task 1]

[Task 2]


[Reading 1] C1. B2. C B

C

3. 4.

4. [Reading 2] B1.

A5.

D2. C3.

- Page 125

- Page 126/127


Pairwork 1Unit 1

Pairwork 1Unit 2

Pairwork 1Unit 3

Pairwork 2Unit 1

Pairwork 2Unit 2

Pairwork 2Unit 3

Q A

( 1 ---> .................. )

Q A

( 2 ---> .................. )

( 6 ---> .................. )

( 1 ---> .................. )

Q A

( 4 ---> .................. )

Q A

( 5 ---> .................. )

( 7 ---> .................. )

( 2 ---> .................. )

Q A

( 6 ---> .................. )

Q A

( 7 ---> .................. )

( 8 ---> .................. )

( 3 ---> .................. )

Q A

( 7 ---> .................. )

Q A

( 8 ---> .................. )

( 9 ---> .................. )

( 4 ---> .................. )

Q A

( 9 ---> .................. )

Q A

( 9 ---> .................. )

( 10 ---> .................. )

( 5 ---> .................. )

2

1

g

c

3

4

d

a

5

6

h

j

8

3

f

e

10

10

i

b

Part 1: Student B

Part 2:

Part 2:

Part 2:

Part 1: Student B

Part 1: Student B

Part 2: Student A

Part 2: Student A

Part 2: Student A

B1.

B1.

B1.

C1.

B1.

B1.

D2.

D2.

B2.

A2.

D2.

C2.

B3.

D3.

C3.

A3.

C3.

B3.





54 55

Pairwork 1Unit 4

Pairwork 1Unit 8Pairwork 1Unit 5

Pairwork 1Unit 9

Pairwork 1Unit 6



Pairwork 2Unit 9

Pairwork 2Unit 6

Q A

( 1 ---> .................. )

Q R

( 3 ---> .................. )

Q R

( 4 ---> .................. )

Q A

( 3 ---> .................. )

Q R

( 5 ---> .................. )

Q R

( 5 ---> .................. )

Q A

( 4 ---> .................. )

Q R

( 6 ---> .................. )

Q R

( 6 ---> .................. )

Q A

( 7 ---> .................. )

Q R

( 8 ---> .................. )

Q R

( 7 ---> .................. )

Q A

( 8 ---> .................. )

Q R

( 10 ---> .................. )

Q R

( 8 ---> .................. )

5

9

1

10

2

9

6

7

2

9

4

3

2

1

10

Part 1: Student BPart 1: Student B

Part 1: Student BPart 1: Student B

Part 1: Student B

Part 1: Student B

Part 2: Student APart 2: Student A

Part 2: Student A

Part 2: Student A

Part 2: Student A

Part 2: Student A

D1. B1.

B1. D1.

A1.

B1.

C1. D1.

B1.

D1.

A1.

C1.

B2. D2.

D2. A2.

A2.

B2.

C2. A2.

D2.

B2.

C2.

A2.

A3. B3.

A3. A3.

B3.

C3.

B3. B3.

B3.

A3.

A3.

B3.

Pairwork 1Unit 7

Q R Q R Q R Q R Q R

( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. )6 8 9 7 101 2 3 5 4

Q R Q R Q R Q R Q R

( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. )8 3 1 7 102 9 5 6 4

Q A Q A Q A Q A Q A

( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. )6 9 2 1 73 5 4 8 10

2. When should men from Administration go? Monday 9:00 - 10:30 Monday 10:30 - 12:00 Tuesday 9:00 - 10:30 Tuesday 10:30 - 12:00

ABCD

The number of the question should be “3”.

Part 2:

Part 2:

Part 2:

Part 2:

Part 2:

Part 2:



56

Pairwork 1Unit 10

Pairwork 2Unit 10

Part 1: Student B

Part 2: Student A

C1.

B1.

D2.

D2.

B3.

A3.

Q A Q A Q A Q A Q A

( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. ) ( .................. ---> .................. )4 1 5 8 310 6 7 2 7

Part 2:

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