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REQUEST FOR PROPOSAL

FOR

Learning Management System Development Project

Prepared By:

Regional Education and Training Center at Satsop

Date Published:

December 3, 2009

Contact Information:Ryan DavisExecutive [email protected](360) 482-1768100 Technology Lane SDP #6Elma, WA 98541TTY: (360) 570-4252

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mailto:[email protected]

1 INTRODUCTION............................................................................................3

1.1 ABOUT THE RETC..........................................................................................3

2 INTRODUCTION TO PROJECT............................................................................5

2.1 Project Objective...............................................................................................52.2 Current Needs and Community Demand......................................................52.3 Desired Outcomes and Capacities.................................................................52.4 Timeframe for Implementation........................................................................62.5 Bid Evaluation....................................................................................................7

3 QUESTIONS FOR BIDDERS.................................................................................8

3.1 Bidder Qualification...........................................................................................83.2 User Specifications...........................................................................................93.3 Technical Questions.......................................................................................143.4 Usability Questions.........................................................................................153.5 Implementation Questions.............................................................................163.6 Integration Questions.....................................................................................163.7 Service/Maintenance Questions...................................................................173.8 Security.............................................................................................................183.9 Hosting..............................................................................................................18

4 Pricing.......................................................................................................................20

4.1 Cost of Implementation..................................................................................204.2 Operational Costs...........................................................................................214.3 Per Use/Event Service Fees.........................................................................214.4 Billing and Payment Terms............................................................................224.5 Government Contracts...................................................................................22

5 PROPOSAL REQUIREMENTS............................................................................23

5.1 Response Format............................................................................................23

6 INSTRUCTIONS TO BIDDERS............................................................................24

6.1 General.............................................................................................................246.2 Questions.........................................................................................................246.3 Submission of Proposals...............................................................................246.4 Award or Rejection of Bids............................................................................256.5 Contract Execution..........................................................................................25

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1 INTRODUCTION

By responding to this RFP, the Bidder agrees to furnish all labor, materials, and equipment necessary to complete the project in compliance with the Scope of Work and other provisions and documents included in this RFP package.

Please note that the Regional Education and Training Center (RETC) is a 501(c)3 corporation and if your organization offers discounted pricing for non-profit entities please indicate this in the proposal. Additionally, the RETC is functioning under a Department of Labor Grant whose Fiduciary Agent is Thurston County in the State of Washington. Contract activities through June 30, 2010 will be funded with by a contract with Thurston County Pacific Mountain Workforce Consortium. As such, please note any government pricing schedules that may apply to this project.

All costs associated with participation in this RFP process are the sole responsibility of the respondent.

1.1 ABOUT THE REGIONAL EDUCATION AND TRAINING CENTER

The Regional Education and Training Center is the legacy program from a $5 Million WIRED grant from the U.S. Department of Labor. A separately incorporated 501(c)3 nonprofit corporation, the RETC will carry on the workforce innovation and development aspects of the grant after the expiry of the grant on June 30, 2010. The Mission of the RETC is:

The Mission of the RETC is to create a sustainable, nimble and innovative center of learning that creates synergies with regional education, industry, and workforce partners to drive the transformation and development of a highly trained and effective workforce in the Pacific Mountain Region and beyond

The RETC meets is mission by leveraging three key assets:

1) The location at Satsop which is a 1700 acre site of a nuclear power plant that was never activated. The grounds provide a unique training laboratory that are not available at other training sites

2) The RETC has shared equipment and curriculum that can be used by a variety of organizations in a collaborative model. This reduces overhead costs for training by various entities and increases the availability of opportunities particularly for dislocated and emerging workers.

3) Through this project the RETC will be able to leverage online learning tools to reach target audiences by providing indigenous curriculum, assisting customers with the development and deployment of smaller scale online learning projects, and hosting third party training programs for access by customers and the general public.

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The RETC focuses on the following industries:

1) Energy: Focusing on the transition to renewable energy sources and improvements in the technology for power delivery

2) Manufacturing: Improving and implementing lean technologies as well as finding ways for old industry to adapt its resources to meet the demands of the green economy

3) Construction: Improving access to construction careers for non college bound students as well as improving continuing education on LEED construction methodologies

4) Entrepreneurship: Small Business is the engine of job creation and the RETC wants to help innovative entrepreneurs have access to the tools to be successful

Unlike a traditional learning institution the RETC does not maintain a full time staff of instructors or regularly scheduled events. Rather the RETC specializes in providing on-demand training with short implementation times to meet the needs of industry and the community. The RETC is a collaborative entity that brings together resources and expertise within the community to meet client and customer needs.

Currently the RETC is in its development stage and is funded and supported by resources from the WIRED grant. The goal is to create the infrastructure for the Center to be self sustaining starting on July of 2010.

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2 INTRODUCTION TO PROJECT

2.1 Project Objective

The RETC seeks to deploy a learning management system to provide virtual learning capabilities as standalone service or integrated with hands-on training activities for its existing and future customers.

2.2 Current Unfilled Needs and Community Demands

The WIRED Grant has produced a variety of educational materials including written reports, skills standards, educational curriculum, and multimedia projects. However, these are currently available in an ad hoc fashion.

Individual projects and events were tracked by WIRED mechanisms, but were not coordinated between different programs. The RETC wants to improve these outcomes through the implementation of an LMS.

Through its market research, the RETC has identified a high demand for access to virtual learning technologies, however many businesses, public entities, and organizations find the entry price prohibitive.

Major educational institutions have access to a strong learning platform, but this system is designed for academic structured learning and designed to be tied into a complex enterprise student information system.

Budget cuts are forcing organizations to seek out opportunities to reduce training cost by the hybridization of their curriculum; the RETC aims to be able to partner with these clients to help meet their organizational development needs.

2.3 Desired Outcomes and Capacities

Consolidate WIRED Grant products and make available perpetually to the community :

o Ability to host and track the continued usage of these work products during and after the life of the grant.

o Make these products available to import into new training programs as part of a curriculum or course design.

Allow for the creation of unique educational solutions for diverse clients:o Ability for Staff to create a customized learning solution for RETC clients

with less than 100 users to achieve a variety of industry driven training requirements.

o Link online and offline training activities for a customer as part of a comprehensive training plan to achieve a particular workforce objective.

o Ability to take existing training materials that may exist in different formats and locations and bring them together to meet client objectives.

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Implement a strong tracking mechanism to enable the quantification and qualification of training programs:

o Establish a single enterprise solution to track unique student users of RETC hosted and implemented services.

o Maintain training records and produce reports to meet the varying demands of grant organizations and to demonstrate community benefit by the RETC.

Ensure that the deployment results in a fiscally sustainable operation:o Leverage existing Department of Labor Funds (including adapting to

DOL Funding limitations and rules) to implement a solution that can be perpetuated with minimal ongoing costs through the end of 2012.

o Enable e-commerce solutions for RETC training operations for the collection of program revenues.

o Able to demonstrate ROI to clients and supporters of the RETC.

2.4 Timeframe for Implementation

(This timeframe is for reference only and the dates may be changed at the discretion of the RETC to comply with regulatory or other business requirements)

Activity: Target Date:

Publish RFP December 3, 2009Responses Due December 23, 2009Virtual Demonstrations and follow up questions

January 2-12, 2009

RETC Board Consideration January 13, 2009Contract Signature January 2009Work Begins ASAP after SignatureSystem Deployment March 2009

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2.5 Bid Evaluation

The RETC Executive Director and Board of Directors representatives will evaluate each proposal based upon their understanding of how the proposal meets the objectives of the project, technical requirements, and pricing. Criteria that will be considered include:

Criteria Description PercentageSystem Capabilities The technical and functional capabilities

and how they meet the unique needs of the RETC

20%

System Adaptability and Scalability

Ability of the solution to grow and adapt to the evolving needs of the RETC and its partners

20%

Usability Ease of Use by non-technical specialists both as administrators and for students with varying levels of technical knowledge as well as the availability of technical support

10%

Implementation Cost Cost of the initial deployment project to have a functioning system for up to 500 students

10%

Operational Cost Ongoing expense of maintaining the system for a three year period after deployment

20%

Company Strength The general financial condition of the company and its reputation among its customers and peer groups in providing LMS project consulting services

20%

Bonus Points Beneficial aspects demonstrated by the system that can benefit a unique training operation like the RETC and its mission to provide sustainable training programs

10% Maximum

The RETC will be evaluating proposals based on multiple evaluation criteria, as evidenced above. The lowest bid will NOT necessarily result in the project award. The RETC will be evaluating each proposal in light of the RETC’s unique structure and flexible needs. The RETC will choose the vendor that best meets the program requirements at a competitive cost.

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3 QUESTIONS FOR BIDDERS 3.1 Bidder Qualification

3.1.1 Company OverviewSummary of Business: Headquarters location, nearest office to RETC, local staffing presence, years in businessMarket Differentiators. Why are you better than your competition?

3.1.2 Financial QualificationsFinancials

1. Public or private (if private, skip to 3, if public go to 2)2. Stock exchange and ticker symbol3. Describe ownership structure (attach additional information if required)4. YTD Results (2009)

4.1 Revenue4.2 Profit4.3 Software revenue4.4 Service revenue4.5 Hardware revenue4.6 Support/maintenance revenue

5. Are you currently in any discussions about being acquired?

3.1.3 ReferencesPlease provide three references from projects of similar complexity and size. Please include

Reference Company (include location)Contact name/title

Telephone and emailProvide Brief Description of the Project

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3.2 User Specifications

CapabilityNo Category Specification Full Some No Comments

1Analysis and reporting

Provide standard, real time reports that run on-demand.


Financial reporting from ecommerce module including coupon code use and payment data.


Flexible report writing – user defined reporting easily customizable on demand


Provide graphical as well as textual representations of data.


Export to other applications: MS Excel Required


Allow access to reports based on role.


Provide statistics on use of training and related documents.

8General Usability

Simple, intuitive user interface and navigation that can be used immediately without user training.

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General Usability

Upon login, the user is presented with a personalized learning portal, which includes a customized transcript or learning history and current learning requirements. The portal is personalized based on the user’s organization.

10General Usability

Allow anywhere, anytime access to learning content, individual learning transcripts and requirements.

11 General Usability

Allow users to progress on e-learning in an offline environment to minimize band width or problematic connections. Without issues with media players, progress tracking and

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other core functionality.

12General Usability

Allow administrative users to create workflow to help automate commonly performed actions.

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General Usability

Provide live e-learning (virtual classroom) capabilities within the portal or seamless integration with conferencing products launched from the users portal.

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Knowledge transfer and collaboration

Capable of designing and supporting collaborative environments such as message boards that can be moderated by instructional staff.

15Knowledge transfer and collaboration

Ability to limit access to the collaborative tools to particular users or groups as defined by the administrators.

16Knowledge transfer and collaboration

Ability to launch ad-hoc virtual classroom sessions outside of scheduled course times.

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Content Development

Allow full integration (tracking, bookmarking, etc.) of content created in industry standard authoring tools like Captivate, Connect Pro, Presenter, etc.

18Content Development

Provide strong authoring tools for content creation that can be used by non-technical instructors.

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Content Development

Allow training developers to create, import, manage, search for and reuse small units of digital learning content/assets, commonly referred to as learning objects. These assets may include media files developed in other authoring tools, assessment items, simulations, text, graphics or any other object that makes up the content within the course.

20 Content management & distribution

Access to multiple third-party, off-the-shelf e-learning content across different subject areas and skill levels. All content is fully integrated on the system, allowing for

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seamless tracking and reporting.

21Content management & distribution

Provide fully searchable catalog, by keyword, client, category, file type etc.

22Content management & distribution

E-learning content management and delivery (custom and vendor provided).

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Content management & distribution

Provide the ability to create integrated training modules with different types of informational sources including MS Office applications, Multimedia files, and other objects.

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Ability to differentiate/define different types of content and distinguish training from information. e.g. e-learning, classroom, procedures.

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Ability to manage the schedule for both online and offline activities (i.e. classroom or equipment scheduling) in concert with online modules as part of an integrated training program.

26Documentation An ongoing learning transcript (of all different

types of learning and training experiences) is maintained for each user.

27Documentation Provide a permanent record of training for

the individual that documents the version of training completed.

28Documentation Able to provide a system to archive inactive

users with a mechanism to retrieve and activate a new user at a later date.

29Registration management

Self-enrollment - course registration.


Automated notifications, cancellations and pre-event reminders via e-mail to learners and managers.


Automatic personalization of e-mails.

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Allow for batch enrollment.


Create wait lists and track status of enrollments and approvals.


Create rosters and allow for easy transfer of names to print name tents, tags, labels, etc.


Ecommerce capabilities to take payment from individual students or to accept coupon codes for access to courses on the system.

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Technical and integration

Vendor provides full support for the SCORM 1.0 – 1.2 specifications. Any SCORM-compliant content provider (or providers with SCORM tagged meta-data files) can be tracked in and offers bookmarking, progress tracking, the recording of testing scores embedded in the content, and other rich data tracking.

37Technical and Integration

Integration with IMAP, Pop3, and MS Exchange Organizational e-mail system.

38Testing and evaluation

Pre and post testing development, administration and learner test recording. Ability to import results from off site exams.


Host various skills, knowledge, quality and performance related evaluations and surveys including multi rater capability.


Student evaluation of content and instructor.


Instructor evaluation of students.

42Tracking Cost tracking by program and individual

course.

43Tracking Allow users to record attendance at outside

seminars and external training.

44Tracking Capable of accepting uploads of training

progress from third party training information data systems.

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Training management

Highly configurable learning home page that can be altered by users with no programming knowledge. Different customers can thereby offer completely different training options, operate different business rules, and registration options.

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Training management

Configure user accessibility to permit or restrict access to various programs, resources, etc. Users view only relevant content.

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Training management

Ability to all learner or manager created learning plans to include non-training items such as practical experience hours or other events (i.e. Student is required to observe in the workplace for X hours).

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3.3 Technical Questions

3.3.1 Describe the overall technical architecture of the system, including other relevant products that the LMS relies upon. Clearly note what part the software provides. Descriptions should include a high level diagram. Along with the overview, give a detailed description of the portions of this architecture that directly pertain to the LMS and a discussion of what processing is done on each tier, the component-to-component communication protocols, etc.

3.3.2 Software as Service Infrastructure and Support:

The RETC is not considering hosting the solution on site. Please describe the environment that the system will be hosted in. Include whether the software will be hosted by the bidding company or use third party servers. What are the uptime guarantees?

3.3.3 Identify the minimum and recommended desktop specifications for users of the LMS application:

Desktop Configuration

Minimum Recommended

OS Version:

CPU Speed/Cache:

RAM:

Disk Space:

Browser Type:

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3.3.4 List any additional software/utilities required on the desktop to interact fully with the proposed solution:

3.3.5 List any other desktop considerations that the project team should be aware of:

3.3.6 List all Browsers and Browser versions supported by the system:

Browser and OS Browser Version

3.3.7 Describe how the system can be scaled to maintain acceptable performance. Are there minimum numbers of additional users that must be added during the expansion of the system?

3.3.8 Are there limitations on the maximum number of users supported?

3.3.9 Describe any other limitations to scalability that exists.

3.4 Usability Questions

3.4.1 Describe the process for configuring a user portal for a customer of the RETC. Explain the features and functionality that can be can be flexibly configured for that Customer. Explain what can be done by the administrator and what requires consulting support or vendor customization.

3.4.2 Describe the process for creating user defined reports.

3.4.3 Provide a complete list of all standard, “out of the box” reports.

3.4.4 Describe the various formats for electronic reports.

3.4.5 Describe any third party reporting tools the system uses (i.e. Crystal reports, Sql Server Reporting Services, etc.).

3.4.6 Please describe how the products in this RFP are accessible to people who have various disabilities.

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3.5 Implementation Questions

3.5.1 Describe your company’s recommended approach, core steps and timeline for a successful product implementation and user configuration. Include an overview of the recommended external and internal resources needed. Identify situations that may require customization based on requirements in this document.

3.5.2 Describe your recommended approach and services for administrator and end user training. Specify which services are included in as part of the purchase and those that come at an additional fee.

3.5.3 Describe the type of skills that the day to day administrator of the system will require?

3.5.4 List the development tools and languages used by the developers to create the LMS. Are these tools available to the customers for use in modifying the LMS or its components?

3.6 Integration Questions

3.6.1 Describe the system integration capabilities of your system with other systems, including but not limited to, e-mail systems, authentication systems, portals and content repositories.

3.6.2 Describe how the LMS can provide authentication and/or portal services by itself and also with third party systems.

3.6.3 Describe the technologies used to extend the functionality of the LMS. This includes using scripting, APIs, SDKs, and similar techniques.

3.6.4 If the LMS has an associated Application Programming Interface (API):

3.6.4.1 Describe the technical aspects of the API in terms of programming language, system requirements, etc.

3.6.4.2 Describe any licensing requirements or constraints upon distribution of products created with the API.

3.6.5 Identify and discuss any web services provided by the LMS.

3.6.6 What web services standards are supported?

3.6.7 Identify and discuss any external web services that the LMS uses or plans to use. (i.e., web services that are not contained within the LMS offerings.)

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3.7 Services / Maintenance Questions

3.7.1 What is the frequency of new releases?

3.7.2 Describe how information releases, such as technical updates or informational releases for users are distributed or made available to clients using the SaaS product.

3.7.3 How are bugs reported and tracked? Are bugs that have been reported by some customers shared with all customers via the web or some other mechanism? Is a mechanism in place to allow urgent reporting of problems to customers?

3.7.4 Describe the on-going support available on a 24-hour/7-day basis to both staff and end-users including hot line or toll free numbers, day and time availability, and any restrictions. Minimum technical support response time should be indicated, with any differences clearly noted in support response time for different users or the time of day.

3.7.5 Describe support staff – location, accessibility, number of staff per customer, etc.

3.8 Security

3.8.1 Describe how security is administered. Include a description of the system’s ability to delegate administration to host or domain groups, courses, sections, and users; how users and roles are added and deleted; how passwords are maintained; and whether or not any of the administration can be automated.

3.8.2 Describe the LMS‘s authorization system. Include a description of how the LMS determines authorization for initial access, module access, database access, record access, program access, and field access.

3.8.3 Describe any web single sign-on techniques the LMS supports.

3.8.4 Describe the LMS‘s encryption methods and/or its ability to interface with encryption software during communication between client stations, application servers, and database servers.

3.8.5 Describe how the LMS ensures that private/secure data is not left on the client station after the session ends (be sure to address the caching of data, passwords, etc.).

3.8.6 Describe what logs the LMS maintains on the system usage (posting of assignments, taking a test, entering a chat room, etc.) and on unauthorized attempts to access the system, system functionality, and/or specific data.

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3.8.7 Describe how the LMS ensures that user sessions that are left logged in are not used inappropriately. Does the product support a configurable idle session timeout?

3.8.8 For internally maintained passwords, describe how the LMS provides for best-practice password management (strength, expiration, history, failed attempt lockout, etc.).

3.8.9 How does security apply in different functions within the LMS?

3.9 Hosting

3.9.1 Describe your experience and qualifications to provide hosting services. Include a summary of the number and types of clients currently served.

3.9.2 Describe your hosting environment and capabilities. Include diagrams as needed.

3.9.3 Are the servers hosting the software shared or dedicated?

3.9.4 Describe the integration capabilities of hosted applications with applications not managed by the service provider?

3.9.5 Are there any bandwidth issues that could limit the number of concurrent users?

3.9.6 Describe the process and procedures for providing physical security to the data center.

3.9.7 What measures are in place to ensure RETC data is not shared with other companies or employees of the service provider and data remains confidential to RETC only?

3.9.8 Describe your backup and restore capabilities. What is the frequency of your system backups? How are restores handled?

3.9.9 What Disaster and Recovery Plan is in place in case data is deleted/destroyed or there is a facility problem, and what recourse is available to customers whose data is not recoverable?

3.9.10 Has your organization completed a SAS70 or any other types of audits? Are you SAS70 Certified?

3.9.11 Describe and provide samples of service level agreements (SLA) you offer.

3.9.12 Does Supplier supply all services necessary to deliver an application or will the customer be required to dedicate staff, full-time or part-time, to support the solution?

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4 Schedule of Bid Prices

The RETC is seeking bids for an agreement to evaluate the specific needs of the RETC and implement an appropriate solution. As an initial measure, the RETC seeks to deploy a solution for 500 students.

4.1 Cost for Implementation

Type Software or Hardware Costs

Personnel or Service Costs

Required RETC Staff Hours

Identifying the specific solution required and creating the implementation planSystem configuration and initial deployment Cost for other software or services recommended with the solutionAny anticipated customizations to meet requirements in section 3.2 (particularly general usability)Training of Administrators and Instructors on the use of the systemOther Costs (Provide Detailed Breakdown as required)

TOTAL COST/HOURS

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4.2 Ongoing Operational Costs

(Note: Year one is defined as the 12 month period after the initial deployment of the solution)

Total Cost / Year Year 1 Year 2 Year 3 Total Cost

Annual Software License Fees for the LMS SolutionEstimated Annual Consulting Fees for normal system maintenance and adaptationEstimated Annual Upgrade Costs for software or servicesEstimated Cost for Technical Support calls or emails from administrators and StudentsCost for Bandwidth and Data StorageTOTAL COST

4.3 Per Use/Event Service Fees

Current Cost Structures Total Cost

Cost of adding an additional 500 Student “seats” in the LMS including software and serviceCost per consulting hour for upgrades or modifications to the LMS or recommended support packageCost per Technical Support Call or recommended support packageOther fees that the RETC should be aware of in comparing bids

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4.4 Billing and Payment Terms

Contract payments accrued during the month must be reported by the twentieth (20 th ) calendar day after the end of the month. After receiving all the required documentation, the fiduciary agent shall initiate the payment process and make payment to the Contractor within thirty (30) days thereafter.

4.5 Government Contracts

Describe any government contract pricing schedules that are available through any of the following agencies:

Federal GSAState of Washington GAThurston County, Washington

If pricing schedules are available through any of these entities, did these schedules form the basis for the pricing model in this proposal?

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5 PROPOSAL REQUIREMENTS

5.1 Response Format

The bidder’s formal response shall include the following sections:

1. Executive Summary: Maximum two page summary including the implementation cost and estimated annual ongoing cost.

2. Company Overview and References: Ensure that references contain contact information and a description of the project .

3. User Specifications Table: Use table format included in the RFP.

4. Technical Specifications Response

5. Project and Implementation Plan: Include all underlying assumptions and detail any subcontractors or third parties that are responsible for more than $500 in goods or services.

6. Pricing Model: If table model in section 4 is not conducive to the bidders model, ensure that any model includes a breakdown of costs for hardware/software versus services for the initial implementation.

7. Additional Items: Any additional information the bidder wishes to attach to the proposal (less than 10 pages).

8. Debarment Statement: Include the signed statement regarding debarment. Open from link on home page announcement.1

Additionally, the following paragraph must be included at the end of the package and signed by an authorized representative of the company:

CertificationThe information contained in this proposal fairly represents the Agency, Organization, or Business and its proposed operating plans and budget. I acknowledge that I have read & understand the requirements of the RFP and am prepared to implement services as specified in this proposal. I also certify that I am authorized to sign this proposal. This proposal is firm for a period of at least ninety (90) days from the deadline for RFP submission.

Signature of Authorized Representative

_________ ______________ ______________________ ____________________ NAME, TITLE and Date

1 This sentence revised December 10, 2009 to add location of debarment statement.

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6 INSTRUCTIONS TO BIDDERS

6.1 General

RFP documents will be posted on the appropriate website. Requests for printed materials will not be accepted.

6.2 Questions

All questions should be directed to Ryan Davis at [email protected].

6.3 Submission of Proposals

All proposals shall be received by no later than December 23, 2009, 4:00 PM Pacific Standard Time. Proposal MUST BE submitted in written format by U.S. Mail or other Common Carrier to the address below.

Pacific Mountain Worksource Consortium1570 Irving Street SWTumwater, WA 98512

In addition to the paper copy that must be submitted by the deadline, bidders are required to send an electronic copy in either MS Word 2003 or PDF file format. This may be sent to [email protected] or be placed on electronic medium along with the delivered response. If differences exist between the paper copy submitted to the address above and the electronic version, the printed material shall be deemed the source document. Electronic copies received without delivery of a paper document will not be considered.

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6.4 Award or Rejections of Bids

Bids will not be opened until after the deadline. The RETC will notify any bidder if a public records request is made for their materials.

Formal interviews may be scheduled with selected Bidders to review and discuss the Project.

All responses are subject to further negotiation. The contract, if awarded, will be awarded on the basis and after consideration of the factors outlined previously in this document. The RETC reserves the right not to award a contract if no submissions meet the criteria.

6.5 Contract Execution

Contract execution will require the approval of Thurston County Board of Commissioners. The pricing and delivery models will determine the administrative procedures that must be followed to execute the agreement.

6.6 Equal Opportunity Statement

PMWC and the RETC provide equal opportunity to all persons seeking or having access to its employment services and activities. The Contractor, its assignees, delegates or subcontractors shall not discriminate against any person in the performance of any of its obligations hereunder on the basis of race, color, creed, religion, belief, national origin, age, sex, marital status, veteran status, sexual orientation or the presence of any disability unless such disability effectively prevents the performance of the essential functions of the position, with or without accommodations.

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