tlg assessment spotlight - cpp
TRANSCRIPT
TLG Assessment Spotlight:
Student Health and Counseling Services
Carla Jackson, MPH
Lideth Ortega-Villalobos, Ph.D.
Background
• Goal – Examine similar Learning Outcomes across various departmental services.
• Existing data collection tools
SHS Learning Outcomes study from 2009
CAPS outcome surveys (2007, 2009, 2010)
CCMH Demographics
Divisional Learning Outcome
Self-determination
Understand the importance of and develop an empowered sense of self and commitment to personal responsibility, integrity and wellness.
Department Learning Outcomes• Students who utilize Student Health and
Counseling Services (SHCS) will identify concerns to health and wellness.
• Students who utilize SHCS will recognize strategies to enhance their health and wellness.
• Students who utilize SHCS will apply knowledge to enhance their health and personal lives including their academic functioning.
Survey Design
Health and Wellness
• One Likert scale item and one open-ended item to correspond with each of the 3 LOs
• Survey wording varied depending on the service, but remained consistent with each LO
• Demographics
Gender
Race/Ethnicity
Class Standing
Survey Design
Counseling Services
• Five Likert-type items and one open-ended item to correspond with each of the 3 LOs
• Survey wording varied depending on the service, but remained consistent with each LO
• Demographics
Gender
Race/Ethnicity
Class Standing
Methods
• IRB approval
• CampusLabs utilized to collect data
• After being seen by a provider, students were invited to complete the survey
Counseling used iPods and paper surveys
Health Services used paper surveys
Wellness Center used iPods
• Incentive was drawing for $50 Bronco Bucks
Participants
• Total Sample N= 144SHS n=103, Wellness n=12, Counseling n=29
• DemographicsMan= 49% (n=70), Woman= 51% (n=72)
• Race/Ethnicity 6% African-American / Black<1% American Indian or Alaskan Native13% Asian American / Asian27% Caucasian / White39% Hispanic / Latino/a2% Native Hawaiian or Pacific Islander10% Multi - racial2% Self - identify (Middle Eastern, Armenian, American)
Participants
Class Standing
9% Freshman /First – year (n=13)
15% Sophomore (n=21)
19% Junior (n=27)
49% Senior (n=70)
5% Graduate (n=7)
3% Transfer (n=4)
Student Health Resultsn=103
• 87% Agreed or Strongly Agreed that visiting SH helped them identify their health concerns
90 respondents listed their concern(s)
• 82% Agreed or Strongly Agreed that they learned strategies to improve health
79 respondents listed those strategies
• 83% Agreed or Strongly Agreed that addressing their health concerns would help improve academic performance.
Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how your experience at Student Health has impacted your wellness and your life as a student:
91 respondents
Wellness – 48
Life as a student (academics) – 21
Satisfaction with service – 20
Other (finances and convenience) - 18
Qualitative Results Learning Outcomes• Students will identify concerns related to health and
wellness.
“What do I do about my swollen toe?” (4 toe-related responses)
“Spider bite and possible fangs left behind”
“Pink eye, general diet questions”
• Students will recognize strategies to enhance their health and wellness.
“Get checked quicker! Don’t let it escalate.”
“Get regular rest, drink lots of fluids”
“Breathing techniques, use of medication”
Qualitative Results Learning OutcomesStudents will apply knowledge to enhance their health, personal lives and academic functioning.
• “Revolutionized my life!! The medications have made daily life more productive and easier – losing weight, better self-esteem and feel healthier w/more energy.”
• “It tied my understanding of microbiology and crossed the bridge of understanding why I was in pain.”
• “I can focus on my work now that I know what ails me.”
Wellness Center Resultsn=12
• 100% Agreed or Strongly Agreed that visiting the Wellness Center helped them identify their health concerns
11 respondents listed their concern(s)
• 100% Agreed or Strongly Agreed that they learned strategies to improve health
12 respondents listed those strategies
• 83% Agreed or Strongly Agreed that addressing their health concerns would help improve academic performance.
Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how your experience at the Wellness Center has impacted your wellness and your life as a student:
12 respondents
Wellness – 8
Life as a student (academics) – 5
Satisfaction with service – 2
Qualitative Results Learning Outcomes• Students will identify concerns related to health
and wellness.
“IBS”
“weight gain in a healthy way”
• Students will recognize strategies to enhance their health and wellness.
“include whole grains, veggies, fruits and cut out red meat”
“weight training and cardio”
Qualitative Results Learning Outcomes• Students will apply knowledge to enhance their
health, personal lives and academic functioning.
“guiding me towards a healthier diet to acquire all the nutrients and proteins required in order to be sharper in school and other activities”
“I won’t miss class as frequently due to stomach aches.”
Counseling Services Resultsn=29
• Students surveyed completed at least 4 sessions
• Also asked if student’s participation in counseling helped improve functioning in these areas:
Self-Confidence
Problem Solving
Reducing Stress
Managing my mood
Concentration
Time management
Test Anxiety
Counseling Services Resultsn=29
• 100% Agreed or Strongly Agreed that participating in counseling has helped them identify and address their concerns
29 respondents listed their concern(s):
8 listed emotional/psychological concerns 2 identified academic concerns 19 identified a combination of concerns
• 96% Agreed or Strongly Agreed that they learned strategies to improve their emotional health
26 respondents listed those strategies
• 55% Agreed or Strongly Agreed that addressing their emotional concerns in counseling has helped improve their academic performance.
Impact on Life as a Student: Emerging ThemesIn your own words, please tell us how participating in counseling has impacted your wellness and your life as a student:
29 respondents
Wellness and Mental Health – 15
Combination Wellness and Life as a student (academics) – 14
*4 responses included satisfaction themes
Counseling Services Resultsn=29
Counseling helped improve student functioning in the following areas:
• Self-Confidence= 55%
• Problem Solving=34%
• Reducing Stress= 90%
• Managing my mood= 90%
• Concentration= 24%
• Time management= 28%
• Test Anxiety=10%
Qualitative Results Learning OutcomesStudents will identify concerns related to health and wellness.
• “Relationship break-up, low self-esteem, depression” (Emotional/Psychological)
• “School stresses” (Academic)
• “Job, school and keeping my relationships stable” (Combination)
• “Finding a meaning or career path, stress, motivation” (Combination)
Qualitative Results Learning Outcomes• Students will recognize strategies to enhance their
health and wellness.
“Deal with my moods, feelings. Fight negative thoughts, focus on my needs”
• Students will apply knowledge to enhance their health, personal lives and academic functioning.
“It has allowed me to figure out who I am and what I want to be. Helped me with resources to keep me functioning in life”
“It has helped me prioritize my life be it studies or everyday life, I manage stress much better and leave things I can’t control behind”
SHCS Departmental Results
• 92% of students agreed or strongly agreed that their visit helped them identify concerns.
• 86% of students agreed or strongly agreed that they learned strategies to improve their health.
• 78% of students agreed or strongly agreed that addressing their concerns would help improve academic performance.