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  • 8/2/2019 TJ Newsletter Mar Issue 2012

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    n Survey HighlightsEmployer Branding is gaining tremendous

    importance in todays times. TJinsite

    conducted a study to map the

    organisations attitudes and preparednesstowards Employer Branding and the

    challenges faced in its implementation.

    Read the key findings of the survey on

    Pg 3 & 4.

    n Guest ColumnThis month our Guest Columnist Dr

    Siddhartha Pandey, Head-HR, Shristi

    Infrastructure Development Corporation

    Limited, tells us the roles andresponsibilities of a leader and also how

    to create leaders within an organisation.

    Read more on How to Win with Leadership

    on pg 6.

    n Expert SpeakSenior management positions are critical

    positions to hire for. Finding the right fit is a

    challenge for most HR professionals. Our

    expert this month, Dr PV. Bhide, President-Corporate HR, JK Organisation, helps to

    understand this double edged hiring

    practice. Read the excerpt of the interview

    on Pg 8.

    Just like a traditional brand, anEmployer Brand has value andpositioning. Employment

    branding is therefore critical to build

    an image in the minds of the potentialemployees market that the company,above all others, is a great place towork (Ewing et al. 2002).

    The objective of Employer Brandingis quite simple. It is a strategyemployed by an organisation to createan Employer Value Proposition (EVP)that would convey to desired currentand prospective employees why theorganisation is unique, appealing anda fantastic place to work in.

    Employer Branding gains tremendous

    importance in times when the talentpool is shrinking and is becomingincreasingly difficult to attract andretain talent. It then becomes criticalto position the organisation in theminds of the target audience to give itevery possible advantage in attractingemployees with superior skills andknowledge - a primary source of competitiveadvantage for any organisation.

    According to human resources consultantsHewitt Associates, there are five steps todeveloping a strong employer brand:

    Understand your organisation

    Create a compelling brand promise foremployees that mirrors the brand promisefor customers

    Develop standards to measure thefulfillment of the brand promise

    Ruthlessly align all people practices tosupport and reinforce the brand promise

    Execute and measure.

    Is Employer Branding widely prevalent inthe Indian Industry? What areorganisations attitudes and preparednesstowards Employer Branding? What are the

    challenges that they face in itsimplementation? In a survey conducted byTJinsite it is revealed that EmployerBranding is not very prevalent in the Indianindustry. However, they do believe thatcompanies with strong employer brands can

    potentially reduce the cost ofemployee acquisition, improveemployee relations and also helpsincrease employee retention.

    The case for taking EmployerBranding seriously is compelling.Currently, it would appear thatnot enough criticality orimportance is being attributed tothis process. In an economicclimate where business is toughthere is pressure to cut costs andincrease productivity. This makesthe need to get the right people inthe right job even more crucial.Employees who have the rightskills, experience and knowledge,in relation to the critical areas of

    a business to drive growth,become strategically important.

    Employer Branding thenbecomes the only strategy thatwill help position theorganisation as the most

    attractive one in the corporate ecosystem.An attractive employer can create foremployees an illusion that their choices arelimited outside of the organisation,constantly maintaining an image of beingthe most desirable employer, giving theright reasons or incentives for their top

    performers to stay.Employer Branding then, finally equates toa positive impact on the business andgrowth of an organisation and to giving itthe competitive edge.

    Interactive

    Marketing

    Customer

    Service

    Social

    Media

    Networks

    Digital

    Experiences

    New Feature

    The Brand ValueBuilding and Maintaining the Employer Brand

    H I R I N G & B E Y O N D

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    Inside Insite

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    2

    RecruiteX

    The time period from July toSeptember 2011 quarter to Octoberto December 2011 quarter reflects

    the changed recruitment strategies of employersin high-volume sectors. The Indian job market wasin a state of saturation after August 2011 anddemand in the top ten industries was adverselyaffected. But, it revived quickly in the year-endquarter and gained strength in consumer-drivenindustries such as Automobile, /Healthcare/

    Pharmaceutical, Retail, ConsumerDurables/FMCG and Manufacturing &Engineering. The drop in demand continued inmajor sectors such as IT/Telecom, ITeS/BPO,BFSI, Construction/Cement/Steel andProjects/Infrastructure.

    Employers have shifted focus from core functionsto support functions as demand for HRprofessionals witnessed the maximum movementfollowed by Accounting & Finance professionalsacross major industries and locations, during theOctober to December 2011 quarter. The corefunctions, which registered considerable growthwere Sales/Business development andEngineering. Demand for IT/Telecom and BFSIprofessionals witnessed a major turnaroundduring the said period.

    Influx of fresh talent in all major sectorscontinued in a similar fashion to what waswitnessed in previous quarters. Hiring of top-levelexecutives started picking up after facing a slump

    in the last two quarters.During the last three quarters, Delhi-NCR andMumbai have been the worst performers, whereasBangalore and Ahmedabad were among the betterperforming top ten locations. In 2011, hiringpatterns across industries and locations changeddue to a cautious approach adopted by companiesin wake of the slowdown in US and Europeanmarkets. However, Indian employers are treadingon an optimistic trail and maintaining staff levelsacross major industries. Employers havedefinitely become selective and are consciousabout the need for right hiring at this juncture.

    Industry experts predict a slower first quarter in2012. Hiring pace is expected to start picking upduring the transition period of January to March2012.

    First RecruiteX Quarterly Report

    powered by TimesJobs.com

    In its Launch Edition the Quarterly RecruiteX

    reveals...

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

    Vol1, Issue 1

    RecruitmentRecruitment

    Index

    The need of RecruiteX is evident now, more than ever, to be a journal where statistics and information of employers (demand for talent) and

    jobseekers (supply of talent) are considered to decode the present and future developments. RecruiteX projects the viewpoints of

    employers and job-seekers through its balanced outlook.

    The quarterly report of RecruiteX, the recruitment index backed by Indias leading job portal TimesJobs.com, combines industry perspective

    and TimesJobs.com data to give a clear viewpoint on hiring activity across industries, locations and experience range. It is the only

    recruitment report in the country, which has brought industry leaders from various sectors and regions on a common platform to comment,

    discuss and share the crucial statistics related to the Indian employment market. TimesJobs.com has been able to corroborate the data

    figures with current trends and future predictions by experts.

    The report is segregated into three sections: top ten industries, locations and top five experience range. For each sector, we have clubbed

    our research analysis with thoughts shared by invited market experts. Similarly, for locations and experience levels, to obtain accurate

    findings, we have interviewed senior executives from esteemed HR consultancy companies.

    Grab a copy ofQuarterly

    RecruiteX to

    read the

    complete report

    Why RecruiteX?

    For more information contact [email protected]

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    Survey Highlights

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

    Employer Branding is notvery prevalent in theindustry. Overall, only

    24% say that they have a clearEmployer Branding strategy.More than 40% claim that, yes,they have a strategy, but it couldbe developed further; andanother 26% who say that do nothave one, but they are workingon it; which could be interpreted

    as such a strategy is notpriority, we have more pressingmatters on our hands! A lack ofvision and clarity is seen as theprimary challenge in realizingEmployer Branding. This isstrongly felt in the BFSI and theBPO sectors, where 75% statethis as a problem. Another 40%state the lack of seniormanagement engagement as achallenge, which is againsymptomatic of the lack of

    vision on the organisationspart. All channels from print toonline job portals are mentionedby 15% each of theorganisations as the brandingchannels delivering the bestresults. The BFSI and large

    organisations, with a strength ofover 1000 employees are inclinedtowards job portals being themost effective (22% of each ofthese types, vis--vis an overallaverage of 16%).

    How Prevalent is EmployerBranding?

    Mostorganisationsclaim that they

    have an employerbranding strategybut it could bedeveloped further

    Lack of visionand clarity isseen as the

    primarychallenge inrealizing

    EmployerBranding

    Only half thesurveyedorganisationsspecifically planand budget forEmployerBranding

    Employer Branding is stillnot seen as being veryimportant, except for the

    Banking and Financial sectorwhere 60% felt that it was anextremely important strategy tohave. Only about 40% overall feltthat it was extremely important,and another 40% admitted to itbeing very important. The lowpriority given to EmployerBranding is further underscored

    by only half the organisationsspecifically planning andbudgeting for EmployerBranding. However, almost all ofthose surveyed said that theyexpected Employer Branding tobecome more important in thefuture. Recruitment advertisingand employer marketing areseen as being the most crucial inenhancing EBV. This is followedby Leadership developmentPrograms. Career website

    development, Inductionprograms, and Coaching/mentoring are mentioned byabout 10-15% each. EmployerBranding is seen as theresponsibility of Corporate HR

    with support from marketing.About half of the organisationsstate this and a substantialproportion further state it as theresponsibility of HR orcorporate communications.

    Is Employer Branding Important?

    Extremely important

    Very important

    Fairly important

    Not very important

    Not at all important

    41%

    40%

    14%

    1%

    4%

    Yes but it can be furtherdeveloped

    No but we are working on it

    Yes we have a clearemployer branding strategy

    No we dont have anystrategy

    43%

    26%

    24%

    7%

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    Survey Highlights

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

    None of the organisationshave stated the mostcrucial benefit of having

    an EB strategy - which is theimpact that it can ultimatelyhave on the bottom line of anorganizations profitability.Hiring and retaining topperformers is essential forgrowth and to maintain acompetitive edge. Employeeswho have the right skills,experience and knowledge, in

    relation to the critical areas of abusiness to drive growth, arestrategically important and agood, strong EB strategy canprovide this. About 20-30% eachhas spoken about employeerelated benefits such as higherretention rates, productivity andhigher employee engagementand satisfaction as the keybenefits of having a strong EB,

    and a further 20% of the tacticaladvantage of a shorter time tofill job openings. The perceivedbenefits of EB therefore, seem tobe relating more to theimmediate ones, rather than thedeeper impact that it can have.

    Only about 32% consider theimpact on business performanceas a measure of EB processeffectiveness. About 25% eachmention as measures, thequality of new hires and theretention of key talent.

    What are the Benefits of EB?

    Employee relatedbenefits are seen asthe key benefits ofhaving a strongemployer brandingstrategy

    Most of thesurveyedorganisations donot have a clearly

    defined employerbranding strategy

    Most organisationsbelieve thatproviding a goodwork environmentand growthopportunities iscritical to becomeemployer of choice

    Only about a quarter of theorganisations recognizethe importance of

    defining an Employer ValueProposition (EVP) as beingcrucial in achieving EBobjectives. Given that this is thefirst and most important step inhaving strong EmployerBranding, this proportion isextremely low. Another 34% say

    that what is important inachieving it is having a clearlydefined strategy a statementthat reveals the lack of an EBstrategy in these organisations!On a positive note,organisations are clear aboutwhat would make them theemployer of choice. About 40%each talk of providing a goodwork environment andopportunities for developmentand growth, both of which make

    for attracting the right skill sets,leading to increasedproductivity ; giving theorganisation the competitiveedge. What they are not clearabout is the strategy required to

    communicate this. Majority ofthe organisations (75%) do notoutsource their brandingservices. Largely, the types ofservices being outsourced arePR and advertising.

    Achieving EB Objectives - What is

    seen as Important?

    Increased retention rates

    Increased productivity

    Increases employeeengagement/satisfaction

    Shortens the time to fill jobopenings

    Decreased recruitment costs

    Improves successionplanning

    27%

    Having a clearly defined strategy

    Senior management engagement

    Developing strategies for recruiting andretaining talent

    Defining employer value proposition

    Collaboration between differentdepartments

    4%

    5%

    20%

    22%

    22%

    34%

    25%

    24%

    13%

    4%

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    Events

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

    The year 2012 has begunwith a bang for the Indiane-com market, as the

    industry buzzing with growing

    activity. Internet Retail Expo2012, the 3rd edition of IndiasPremier Online Retail Eventadding dynamism to it scanned

    the various aspects of onlineretail business and broughtexperts from retail, social mediaand mobile, at one stage to share

    insights on the role ofrecommendations and reviewsin growing the retail business inIndia.

    Internet Retail Expo 2012exposed various online retailersto latest innovations, trends andinsights of the industry withmagnified analysis. More than350 people registered for theevent, whereas 15 exhibitorsparticipated. Service providers

    like witnessed a great platformto showcase their product &services. For the offlineretailers, planning to go online,guidance with insightfulknowledge provided themdirection on how to go online.Summing it up, IRE 2012 eventgave exclusive opportunity todevelop strong relationships forbright business prospects.

    IRE 2012: Ride the Growth of Online Retail in India

    EVENTS

    CALEND

    AR

    7th Annual National

    Conference on Pension& Retirement

    Planning

    21st March, 2012 Hotel

    Le-Meridien, New Delhi

    Organised by

    ASSOCHAM

    Upcoming Events

    February 2nd & 3rd, 2012, Epicenter Convention Hall, GurgaonOrganised by: iamwire

    The day-long program byNational HRD NetworksLearning Centre and

    NHRDNs Mumbai Chaptertogether with Benefits Plusexplored in depth, theunderstanding and emergingtrends in the various subdomains of Compensation and

    Benefits aligning to newbusiness paradigms and postrecession employee aspirations.

    Through the presentation ofspecific case studies,organisation survey results andbest practices, the speakersdeliberated on the need for arelook at compensation andbenefits strategies, the role ofrewards and recognition and

    their impact on retention andoverall employee engagement;the base logic being to securethe present and promise thefuture. The speakers were inagreement to the point that anyrewards and recognitionstrategy should ultimately belinked to the business and

    cannot be isolated from thevalues and culture that theorganization believes andpromotes. The sessions focusedon how compensation andbenefits contribute to thedifferent retention strategies,attempted to appreciate the roleof rewards in the retentionframework and also howbenefits are designed and

    function in the overall retentionand engagement strategy.

    The program comprised of 4main sessions and an eminentpanel of speakers. Key thoughtsthat emerged from thediscussion included, looking atthe organisations capacity topay vis--vis can the

    organization afford not to pay, tolook at Productivitybenchmarking vis--visCompensation benchmarking,making an impact /making theemployees feel valued,customizing C&B to suit eachsegment of employees; ring-fencing the critical ones andworking around the others.

    Seminar on The Pluses of Benefits andRewards; Moving Beyond CompensationFebruary 16, 2012, ITC Grand Central, Mumbai

    Organised by: NHRDN

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    Guest Column

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

    Its been quite some time that I

    have written on this topic. Life, asof now, has been a lovely classroom.

    It taught me the basics as well as theways of winning. At the same time, it

    has made me understand the difference

    between Management and Leadership.

    While Management concentrates on

    maintaining the status quo, monitoringthe situation, allocating resources,

    communicating targets, measuring theresults, getting feedback on the trends,

    Leaders focus on strategic thinking,

    looking forward and create vision,challenge, motivate, inspire. Quoting

    the lines of a great man A leader'sjob is to rally people toward a better

    future - Marcus Buckingham.

    Creating a clear picture of the future

    stimulates, excites and inspires,getting everyone to have faith into it

    ensuring that everyone understands

    whats expected out of them, turning it

    into meaningful goals and targets,

    communicating progress towards itcontinuously, celebrating successes and

    working on it consistently thats thekey.

    Creating Vision is complicated. Makingeveryone else believe in the Vision is

    much more complicated. You get to face

    questions like Relevance of theVision? What specifically needs to be

    done? How will the job be measured?Whats in it for me? The role of a

    Leader is to answer these questions in

    a satisfactory manner and keep theExcitement and Inspiration working.

    Employees dont leave companies they

    leave their Bosses. Being a leader you

    have to be supportive to yoursubordinates. Define the fundamental

    character of the business, help create asense of identity for the business,

    reduce game playing, politics and

    confusion, provide guidelines for

    managers and staff, provide guidance

    for acceptable and unacceptablebehaviours.

    Offers support doesnt wait to beasked, recognise the implications of

    their actions/inactions on others.Showing respect to the needs, feelings

    and views of others motivates the

    Employees and encouragescontributions from all members.

    It is not just about getting the job done.It is all about making it a great

    experience for one who does the job. Bythis, you create more leaders within

    your own Leadership. No-one wants tobe a follower; it is your job to make

    them feel the importance of their

    existence in the Organization. Andthats how you win with leadership.

    Take the first step in faith. You do nothave to see the whole staircase. Just

    take the first step.

    Dr. Siddhartha Pandey, a young dynamic HR

    Professional having an MBA fulltime degree withMasters in Science of Psychotherapy and Counseling,

    has done his Post Graduate Diploma in Corporate Governance

    along with Doctorate in HR. In a very short span of time, Dr.

    Pandey has handled the Human Resource part in major

    organizations like Adhunik Group, Simplex Infrastructure,

    Electro Steel etc. Currently he is heading the Human Resource

    department of Shristi Infrastructure Development Corporation

    Limited. Taking his current and past assignments in to

    consideration. Dr. Pandey has been awarded as one of The

    Youngest Successful HR Professional in Eastern India.

    Dr Siddhartha Pandey

    Head- HRShristi Infrastructure Development

    Corporation Limited

    Winning with Leadership

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    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

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    Expert Speak

    VOLUME-II | ISSUE 4MARCH 2012

    www.research.timesjobs.com

    HIRING & BEYOND

    When you are evaluating senior

    management candidates for a

    position, what skills do you seek

    most?

    The CEO/CXOs need to have capability of

    formulating and implementing a sound

    Business Strategy for growth. We hence

    assess the candidates for their Leadership

    Competency of Strategic Business

    Perspective. In this uncertain and

    complex business environment there are

    rapid changes of business models,

    technology and competitors coming up

    with newer products and services. The

    CEO/CXO and senior leaders need to havea high level of learning agility and

    learning orientation to quickly learn and

    grasp new technologies, skills and ways

    of doing business.

    What is given greater importance

    educational background, industry

    experience or past performance while

    appointing for senior management

    position?

    While all three are important, past

    performance as an indicator of future

    performance and learning agility to

    handle future challenges is critical for us.

    Rather than achievements of past

    performance, we see whether there is

    capability to handle future challenges in

    present role and one role above. Reference

    check from past Superiors, Peers and

    Subordinates is very important. For

    Leadership Style and Team Leadership of

    the candidate is best judged from

    reference from past subordinates.

    For senior management positions, do

    you prefer hiring from within

    industry/company or look outside?

    It depends upon the position and the

    situation. First we prefer to look from

    inside the Group Companies/Company to

    find the best candidate as per our

    Succession Plan. Insider has the

    advantage of fitting into the company

    culture and is able to handle the political

    dynamics inside the company. Insider

    with outside perspective for bringing

    necessary changes as our first choice. If

    an insider is not available, we would

    prefer a similar industry candidate from

    outside. We go to an outside industry if

    both above are not possible or the groupis going for unrelated diversification,

    where we lack experience or expertise.

    Are there any particular situations,

    where appointing an outsider is more

    likely than would normally be the

    case?

    Yes. In business turnaround situations

    where very tough and logical decisions

    need to be taken, an outsider would be

    preferred. There are business turnaround

    specialists who can do a great job for 2 to

    3 year term. In such situations, an

    outsider would be preferred when the

    company or a group is venturing into

    completely unrelated business where wedo not have expertise.

    How do you fix on the compensation

    package for a senior management

    position?

    The compensation is one part of the

    package to attract the candidate. The

    candidate needs to be excited about the

    role and his future in the company. JK

    Group offers the candidates with

    possibility of moving across the group

    companies. In fixing compensation, cash

    component, benefits, performance

    variable pay and long term benefits are

    important. We take into consideration ofthe following:

    i. Candidates Past Cost to the Company

    (CTC), including Performance linked

    Variable Pay & ESOPS

    ii. Market Pay Benchmarking to

    similar jobs in the industry

    iii. Internal parity to similar positions in

    the group

    iv. Expectation of the candidate

    What is the biggest challenge while

    hiring or senior management?

    We do not higher for todays role and

    challenges. We always hire for Capability

    and Leadership Competencies to handle

    future challenges for the role. People are

    hired for expertise and fired for their

    Leadership Styles & Behaviours. Hence

    assessing the leadership style by

    reference checking from subordinates, in

    past companies is the best way to

    evaluate that the senior executive can

    lead, motivate and retain senior team

    members. Cultural Fit is also a challenge.

    Dr. PV. Bhide, President Corporate HR, JK Organisation overseesall the HR related activities of this Rs. 11000 crore conglomerateemploying more than 30,000 employees. Having over 41 years

    of experience, Dr. Bhide is a Mechanical Engineer from IIT-Mumbai anda Doctorate in HRD from XLRI & Academy of HRD. He has previouslybeen the VP of Bombay Dyeing & Mfg. Co., Advisor to the Wadia GroupCompanies for 8 years and head of Manufacturing of PetrochemicalComplex. Dr. Bhide is a Member of National HR Committee ofConfederation of Indian Industry and a member of HRD ExpertCommittee of ASSOCHAM.

    Dr. PV. Bhide, President Corporate HRJK Organisation

    Hiring SeniorManagement