tips from the top chefs: proven recipes for successful web experience factory design a business and...

©2012 IBM Corporation

IBM Exceptional Web Experience Conference 2012 - Americas

May 21 – 24, 2012 Austin, Texas

TECH-D27 Tips from the Top Chefs:Proven Recipes for Successful Web Experience Factory Design

Dave Jacob, Project Manager, DavalenMichael “Spoon” Witherspoon, Lead Architect – Web Experience Factory, Davalen

Tuesday, May 22, 2012

© 2012 IBM Corporation2

Exceptional Web Experience Conference 2012 - Americas

Session Overview

Tips from the Top Chefs: Proven Recipes for Successful Web Experience Factory Design (TECH-D27)

It takes more than a great kitchen and quality ingredients to produce great-looking, delicious food. A winning recipe is a large advantage as is a little advice from a top chef. In this session, Web Experience Factory (WEF) Chefs Dave Jacob and Michael "Spoon" Witherspoon share the recipe used by Davalen to successfully deliver on large WEF development efforts. The secret ingredients include large quantities of leadership, creating a center of excellence for enforcing architectural standards, educating all team members on the tools, and a WEF-optimized coding infrastructure. Each of these ingredients will be explained in detail with real-world examples of clients that made this work to perfection. Forget what you already know about WEF planning, scheduling, UI mockups, functional prototypes, and development dependencies and come to learn the strategies and tactics for delivering an exceptional user experience, on time and under budget.



Agenda

Business Recipe

Technical Recipe

Q&A

Contact Information

More Information



Business Recipe

To come out on-time and on-budget…

Collaborate and Prototype



Get Organized: Business and Technical team

MUST work together



Get Organized: Business and Technical team MUST work together

Break business problem into small, measurable pieces





Jointly develop project, testing, development and review plans






Resist the temptation to build the perfect business solution without technical team involvement and throw it over the fence to be developed as is.







Include customer and technical staff in look and feel as well as design








Manage remote, off-shore and local components of the team









Measure twice, cut once









Measure twice, cut once

There are technical aspects to every business decision and business aspects to every technical decision



Example:Social Security

Numbers



Plan and Execute: Learn and Apply Effective

Planning Strategies



Plan and Execute: Learn and Apply Effective Planning Strategies

Make plan and stick to it - manageable, measurable pieces





No artificial go live dates before planning

Look and feel - choices for various selection

Test data

Test plan

Documentation

Change request process

Performance testing







Test data

Test plan

Documentation


Performance testing

New tools make it easy to prototype, review and refine constantly







Test data

Test plan

Documentation


Performance testing


Minimize unknowns through proof of concept, experimentation, and prototyping




Make plan you can stick to and stick to it - manageable, measurable pieces



Test data, test plan

Documentation


Performance testing


Minimize unknowns through proof of concept, experimentation, and prototyping

Wait until the planning is finished before executing the plan



Technical Recipe

To come out on-time and on-budget…

Understand and Leverage the Technology



Understand the technology of IBM Web

Experience Factory



Understand the technology of Experience Factory

It's modeling not programming so the development process is very different than a RAD project.

Better decisions can be made when the technology is better understood



Get the WEF Tech Lead involved from the

very first meeting



Get the WEF Tech Lead involved from the very first meeting

Design and architecture decisions from database to style sheet all impact the Experience Factory work.

UI requirements should be vetted against best practices in programming tools to be used



Leverage Experience Factory for UI and

functional prototyping



Leverage Experience Factory for UI and functional prototyping

SURPRISE: We’ve found WEF to be better than using DreamWeaver, iRise, and HTML prototypes because it’s the best for providing a functioning prototype instead of a set of HTML files that cannot be used in the portlets.

Functional prototypes ensure success from beginning to end.



Build applications iteratively



Build applications iteratively

Rough out all portlets on first pass

Get core functionality working before 'look and feel'

The end result of each pass can be a version of the entire application



Questions?



Contact Information:Expo Booth #100 - Davalen

Dave [email protected](800)827-8451 ext 104

Michael “Spoon” [email protected](800)827-8451 ext 112



For More Information

IBM Customer Experience Suite, WebSphere Portal and Web Content Manager Software and Solutions

http://www-01.ibm.com/software/info/customerexperience/

http://www-3.ibm.com/software/genservers/portal/

WebSphere Portal and IBM Web Content Manager Information Center

http://www.ibm.com/developerworks/websphere/zones/portal/proddoc.html

IBM Web Experience Fast Track Offerings

http://www-01.ibm.com/software/genservers/portal/fasttrack/

WebSphere Portal Business Solutions Catalog

https://greenhouse.lotus.com/catalog/home_full.xsp?fProduct=WebSphere%20Portape your text here



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