tipping out the boot grit: the use of on-going feedback devices to enhance feedback dialogue

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    Tipping out the Boot Grit: the use ofon-going feedback devices to enhance

    feedback dialogue

    Prof Mark Huxham, Edinburgh Napier University

    Dr Jan McArthur, University of Edinburgh

    Jenny Hounsell, University of Edinburgh

    Jenny Scoles, University of Stirling

    6th July 2011: Assessment in Higher Education 2011, University ofCumbria

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    Project BackgroundHEA ESCalate Developing Pedagogy and Practice and HEA UK

    Centre for Biosciences funded project

    Understanding feedback as:

    - a dialoguebetween students and teachers

    - an ongoingand multi-facetedpart of students engagement with a

    course, rather than a singular process that occurs at only one point

    Two feedback approaches (dialogue devices) were explored usingaction research

    Factors that affect student engagement with these dialogue momentswere investigated using both qualitative and quantitative methods

    Insights from these approaches then used to inform the developmentof other forms of dialogue

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    Two Dialogic Approaches

    Boot Grit- Situated in lectures as a response to ever increasing class sizes

    - Confidential opportunity for students to ask lecturer about key concepts that

    remain unclear at the end of a lecture

    - Lecturer responds promptly to initiate dialogue

    - Resolve misunderstandings or knowledge gaps that if left unresolved couldworry away at the students learning in negative way and create blisters

    like grit in a boot!

    Focused Feedback- Situated in major pieces of coursework

    - Opportunity for students to request feedback on particular aspects of their

    work when they submit it

    - Lecturers then pick up the dialogue with each student as they respond to

    their requests

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    1. Student PriorExperiences ofAssessments

    2.Preliminaryguidance

    3. OngoingClarification

    ofExpectations

    4. Feedbackon

    Performa

    nce/Achievement

    5.Supplementary

    Support

    6.Feedforward

    The Guidance and Feedback Loop(Adapted from Hounsell, McCune, Hounsell & Litjens, 2008)

    2.

    Focused

    Feedback

    1. BootGrit

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    Boot Grit

    Immediate; informal; novel; open-ended An old boot

    Text-walling

    2 courses; 216 requests: 90% asked very specific,

    focused, topic-related questions - demonstrates a highlevel of student understanding of the purposes of the

    boot grit feedback in lectures

    Boot grit comments:

    Half life calculation thing? Very confusing!Fixation thing

    Disruptive selection how it works

    Sickle cell anemia

    Clines (explain more) please!

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    Boot Grit Cont.

    Text wall comments very similar but with one notabledistinction: non-lecture related comments:

    The person next to me wants a fag

    My girlfriend is pregnant what do I do

    Suggests familiarity and at ease with technology Irrelevant questions still allow and reinforce genuine

    dialogue:

    Question: not being able to eat in lecture halls

    Answer: sorry but should help you stay awake...

    Importance of introducing boot grit from the first lecture to

    establish this form of dialogue as a natural part of the

    course

    - Can help establish the norms of course behaviour in

    partnership with students, rather than as top down

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    Boot Grit cont.

    Boot grit feedback was a success: students engagedwith and understood the concept

    Does not generate significant volumes of new work

    Integrated into vocabulary of the school

    Allows students to ask silly questions whileremaining anonymous

    Provides an avenue for students not confident to

    speak out in large classes

    Perceived as part of a more general interactive,

    participative style of lectures which most also

    appreciated

    Students liked to get answers to their questions!

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    Focused Feedback Approach

    Would you like feedback on any specific

    aspects of this piece of work? If so please

    indicate what you want feedback on at

    the end of your script.

    Edinburgh Napier University (n=710)

    University of Edinburgh (n=460)

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    Focused Feedback Results

    Surprising results: only 3.65% students requestedfocused feedback

    Mostly procedural requests

    Request examples:

    The parts of the protein that determine its location within a cell. I am

    still not completely sure how this works. (direct answer) 70%

    Were the introduction and conclusion long enough? Did I putenough information in them or should I have expanded them more?(no answer) 70%

    Misunderstanding of feedback approach by

    lecturer/marker

    Conducted 21 semi-structured interviews with students to

    explore the low take-up

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    Possible reasons/barriers to uptake

    1) Trust

    it might draw markers attention to something they hadnt noticed before, orit might give some people an unfair advantage I guess[marker] might just

    be a little bit more sympathetic to them

    2) Lake Wobegon Effect

    its probably ok for other people but I just um no not really ...personally for

    me I dont think Id really use it but its a good thing for people who you knowwho have something to actually ask for

    3) Power Dynamics and Dialogue

    It [feedback] depends on the lecturer I think because some of them arereally general and some of them are really specific so it depends on the timeof the lecturer and how much they are willing to do

    4) UnfamiliarityI know quite a lot of people who didnt do it but I think its because theydidnt read the WebCT stuff so they werent aware of it

    5) Timing

    getting the assignment in was just a bit of a panicasking for feedback waskind of like the last thing on my mind

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    Discussion

    The stark contrast of the success of two approachesprovide insights into how the most effective dialogical

    devices or moments need to be introduced into the

    learning cycle at points that are:

    1) timely

    2) enable informed participation

    3) integrated into a wider dialogical relationship

    4) appropriate to the teaching and learning context5) built on relationships of trust.

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    1. Student PriorExperiences ofAssessments

    2.Preliminaryguidance

    3. OngoingClarification

    ofExpectations

    4. Feedbackon

    Performance/Achievement

    5.Supplementary

    Support

    6.Feedforward

    2.

    Focused

    Feedback

    1. BootGrit

    Further Research in Feedback Dialogues

    4.

    Introducing

    feedforward

    in WBLexperiences

    3.

    Exemplars

    for CW and

    exams

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    References

    Bloxham, S. & Campbell, L., (2010) Generating dialogue in assessment

    feedback. Assessment & Evaluation in Higher Education, 35, 3, 291-300.

    Burke, D. (2009) Strategies for using feedback students bring to higher

    education, Assessment & Evaluation in Higher Education, 34, 1, 41-50.

    Carless, D. (2009). Trust, distrust and their impact on assessment reform.

    Assessment & Evaluation in Higher Education, 34(1), 79-89.

    Higgins, R., Hartley, P., & Skelton, A. (2002). The conscientious consumer:Reconsidering the role of assessment feedback in student learning. Studiesin Higher Education, 27(1), 53-64.

    Hounsell, D. (2008) The Trouble with Feedback: New Challenges, Emerging

    Strategies, Accessed from

    www.tla.ed.ac.uk/interchange/spring2008/hounsell2.pdf 18/02/10 Hounsell, D., McCune, V., Hounsell, J., and Litjens, J. (2008) The quality of

    guidance and feedback to students. Higher Education Research &

    Development, 27, 1, 55-67.

    Poulos, A., & Mahony, M. J. (2008). Effectivensss of feedback: The

    students' perspective. Assessment & Evaluation in Higher Education, 33(2),

    143-154.

    http://www.tla.ed.ac.uk/interchange/spring2008/hounsell2.pdf%2018/02/10http://www.tla.ed.ac.uk/interchange/spring2008/hounsell2.pdf%2018/02/10
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    Questions?...

    For more information: please contact Dr Jan McArthur, Institute for Education, Community and Society,Moray House School of Education, University of Edinburgh, [email protected]