TIFFANY CURTIS MBA, BSN, RN, CPHQ____________________________________________________________________________________2008 Avenue U Snyder, TX 75949 ~ 785-633-3628 ~ tiffcurtis2000@gmail.com

Professional SummarySolution focused Health Care Consultant with proven record in leadership in health care operations, project analytics, and providing excellent client support. Strong critical thinking skills with a solid background in nursing excellence among varied setting of care. Maintains a robust reputation for achieving high levels of satisfaction, while facilitating the delivery of high quality care. Skilled in working with teams and leading projects to develop and execute actionable strategic plans that link stakeholder vision and strategies to deliverables and key performance indicators. Successful in teaming with sponsors, stakeholders, key client personnel, to develop strategies for using electronic health record technology solutions on a national scale to achieve operational goals.

Licenses and CertificationsRegistered Nurse (2002) ~ Certified Professional in Healthcare Quality (2015) Lean Six Sigma Black Belt in Healthcare (2016) ~ Basic Life Support (2001) ~ ACLS instructor (2004)

Skill Highlights• Healthcare leadership as a nurse manger and team leader• Policy development and process improvement implementation• Technical assistance to clients with CMS programs including: Electronic Health

Record Incentive Program (meaningful use), PQRS, IQR/IPPS and MACRA/MIPS requirements

• Assisted with data collection and compliance with appropriate use, Magnet, and Joint Commission compliance

• Project planning/scheduling• Stakeholder Communication• Root Cause Analysis and PDSA (Plan, Do, Study, Act)• Risk Assessment/ Mitigation• Enterprise-wide implementation• Skilled critical care nurse• Clinical and consulting experience using multiple EHR systems • Computer skills that include Excel, Word, and PowerPoint• Strong communication skills with the ability to perform oral and written presentations • Recruiting and sales with history of superior communication with C-Suite and staff

level medical professionals • Marketing of physicians, services, and vender relations

Professional ExperienceQuality Improvement ConsultantJuly 2015 to PresentTMF Health Quality InstituteCollaborates with Eligible Hospitals, Critical Access Hospitals and Eligible Providers to enable them to meet the requirements of the Electronic Health Record Incentive Program and PQRS reporting. Effectively works with team members to coordinate and deliver webinars and learning network events. Operates with emphasis on increasing the quality of healthcare

delivery while utilizing electronic health care records while reducing costs. Key team resource for all updates and resources related to the EHR incentive program and Inpatient Quality Reporting. Researches and disseminates updates related to changes with the MACRA/MIPS legislation and changes to clients reporting programs. Consistently exceeds recruitment and technical assistance delivery targets according to the 11th scope of work contractual requirements set forth by CMS.

Manager Medical/surgical UnitFebruary 2015 to July 2015Mitchell County Hospital DistrictSupervised medical and surgical staff and scheduled work of nursing staff according the Texas Practice Act. Updated and communicated with staff to relay all hospital information. Managed nursing staff and its working. Established good relations with physicians, nursing staff and ancillary departments. Ensured collection of records as required with continuous process improvement. Worked with physicians to ensure delivery of quality care that is in compliance with CMS standards and in accordance with the Affordable Care Act. Improved and updated policies and procedures to update practice standards and streamline the delivery of care. Reviewed education of staff and performs Quality Improvement activities.

Clinical Staff SupervisorFebruary 2014 to February 2015College Park Specialty Center- DermatologyResponsible for maintaining and supervising daily operations in a busy dermatology practice with 4 providers and their registered nurses, medical assistants and histology technologist. Successfully coordinated and set up a new dermatologist in a new location without present dermatology services. Used customer service and marketing skills to promote cosmetic promotions and dermatology services. Increased referrals by 38% using marketing techniques. Worked with peers, pharmaceutical reps and the community to stay competitive in the dermatology market. Established a new pharmaceutical sample process to meet policy standards and maintain efficient work flow that has now been instituted in all College Park clinics. Fills in when needed in clinic to provide quality patient care in our Mohs surgery center and general dermatology clinic if there are surges in workflow or staff absence. Responsible for staff education and revising policies and procedures to maintain clinic and lab compliance. Worked with staff and providers to meet standards for PCMH, PQRS and appropriate use. Orders all supplies and keeps inventory, helps to streamline products and keep spending in line with budgetary guidelines while staying profitable. Highly praised for being efficient and effective at promoting a positive team environment

Registered Nurse Cardiac Catheterization labSeptember 2007 to February 2014Stormont Vail Healthcare - Topeka, KSHelped collect and maintain data for NCDR registry, disseminated results and training to staff to ensure compliance to maintain certification as a Chest Pain Center. Worked with a Lean specialist to restructure our response with acute myocardial infarctions, resulting in a decreased door to balloon time that exceeded national standards. Recorded patients' medical history, vital statistics and test results in medical records. Developed and maintained quality care systems and standards, including but not limited to, creating and improving medical protocols/guidelines. Sound, ethical and independent decision-making ability consistent with medical protocols. Performed all tasks with a patient centered focus while seeking opportunities for improvement of processes and treatments. Evaluated patient care needs, prioritized treatment and maintained patient flow. Functions as a lead RN and team leader in day to day assignments and on call situations. Utilized strong assessment skills to determine necessary patient care. Partnered with team of Registered Nurses to ensure over all well-being of all patients. Performs job duties related to circulating, monitor

and scrub roles. Cross trained to the OR for endograft AAA repairs. Provided relief to interventional radiology and EP lab.

Registered Nurse Emergency Department/ Trauma Nurse SpecialistMay 2006 to September 2007Stormont Healthcare - Topeka, KSProvided rapid assessment and treatment of patients in the initial phase of illness or trauma and often in life-threatening situations. Responsible for documentation and delivery of care. IV therapy skills including medication administration and initiation of IV medications.

Registered Nurse Emergency RoomJuly 2003 to May 2006Western Missouri Medical Center - Warrensburg, MOProvided rapid assessment and treatment of patients in the initial phase of illness or trauma and often in life-threatening situations. Responsible for documentation and delivery of care. IV therapy skills including medication administration and initiation of IV medications.

Registered Nurse Emergency RoomJanuary 2003 to July 2003Bothwell Regional Health Center - Sedalia, MOProvided rapid assessment and treatment of patients in the initial phase of illness or trauma and often in life-threatening situations. Responsible for documentation and delivery of care. IV therapy skills including medication administration and initiation of IV medications.

Licenses and CertificationsRegistered Nurse (2002) ~ Certified Professional in Healthcare Quality (2015) Lean Six Sigma Black Belt in Healthcare (2016) ~ Basic Life Support (2001) ~ ACLS instructor (2004)

Education and TrainingMasters of Business Administration: Healthcare Management 2015Western Governors University- Austin, Texas

Bachelor of Science : Nursing 2014Fort Hays State University - Hays ,KS

Associate of Applied Science : Nursing, 2002State Fair Community College - Sedalia, MO

Certificate: Licensed Practical Nursing, 2001State Fair Community College - Sedalia , MO

Management and Strategy Institute 2016Six Sigma Lean Black Belt Professional