thriving strengths-based leaders: managing the whole team …
TRANSCRIPT
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 1
Stephen ShieldsSenior Consultant - Gallup2019 Project Management Symposium
THRIVING STRENGTHS-BASED LEADERS: MANAGINGTHE WHOLE TEAM MEMBER
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 2
Agenda
• Introductions & Expectations• Being an Engaging Project Manager• Understanding the Needs of Team Members• Your Takeaways
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 3
Introductions & Expectations
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 4
Agenda
• Introductions & Expectations• Being an Engaging Project Manager
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 5
Your Best Moment at Work
• What’s the Best Moment You’ve Ever Had at Work?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 6
Your Best Moment at Work
• What’s the Best Moment You’ve Ever Had at Work?
• How did you FeelDuring your Best Moment at Work?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 7
Behavioral Economics
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 8
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 9
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 10
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 11
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 12
The Top 25%The Most Engaged
25%
25%
The Bottom 25%The Least Engaged
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 13
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 14
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 15
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 16
The Best Manager You’ve Ever Had
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 17
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 18
Being an Engaging Project Manager: Partnership Exercise• Find a partner and interview
one another with these 2 questions:
• Which of the Employee Engagement Items is your best?
• On which of your Employee Engagement could you improve? What does that look like?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 19
Agenda
• Introductions & Expectations• Being an Engaging Project Manager• Understanding the Needs of Team Members
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 20
Understanding the Needs of Team Members: A Gallup Global Leadership Poll
• What leader has had the most positive influence on your daily life?
• What three words best describe what this person has contributed to your life?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 21
The Four Needs of Followers
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 22
The Four Needs of Followers: Stability
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 23
The Four Needs of Followers: Compassion
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 24
The Four Needs of Followers: Compassion
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 25
Behavioral Economics
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 26
Compassion: Listening Beneath the Words
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 27
The Four Needs of Followers: Trust
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 28
The Four Needs of Followers: Hope
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 29
The Four Needs of Followers: Hope
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 30
Behavioral Economics
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 31
Hope: Managing your Own Explanatory Style
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 32
Managing your Explanatory Style
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 33
Hope: Managing your Own Explanatory Style
1. What am I feeling?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 34
Managing your Explanatory Style
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 35
Managing your Explanatory Style
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 36
Hope: Managing your Own Explanatory Style
1. What am I feeling?
2. What am I catastrophizing?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 37
Hope: Managing your Own Explanatory Style
1. What am I feeling?
2. What am I catastrophizing?
3. What’s actually true?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 38
Hope: Managing your Own Explanatory Style
1. What am I feeling?
2. What am I catastrophizing?
3. What’s actually true?
4. What’s important?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 39
Hope: Managing your Own Explanatory Style
1. What am I feeling?
2. What am I catastrophizing?
3. What’s actually true?
4. What’s important?
5. What do I do next?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 40
The Four Needs of Followers
• Stability requires “Olympic Calm”
• Compassion requires Empathy
• Trust requires Humility
• Hope requires Optimism
• For yourself or for the people who follow you, which of these Four Needs is the most pressing need at this time?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 41
The Four Needs of Followers
• Stability requires “Olympic Calm”
• Compassion requires Empathy
• Trust requires Humility
• Hope requires Optimism
• For yourself or for the people who follow you, which of these Four Needs is the most pressing need at this time?
• Find a partner and interview one another with these questions:
• Which Need did you choose?
• What are one or two ways you
can address this need?
Stephen Shields UMD Project Management SymposiumMay 9-10, 2019 Slide 42
Agenda
• Introductions & Expectations• Being an Engaging Project Manager• Understanding the Needs of Team Members• Your Takeaways