If you have a problem at work who helps you to resolve it?

Think, Pair, Share

Solutions to barriers are within us.

Learning Objectives• To know what coaching is and how the coaching

model works.• To understand how coaching can be used to

develop your own solutions to challenges you face.

• To be able to apply the coaching model to help someone to overcome a challenge they might face.

Agree Disagree

Solutions to barriers are within us.

Where are you on the opinion line? prepare to justify.

What is my understanding of

coaching?

How confident do I feel about coaching others/being coached?

How could it help develop me and colleagues I work with?

1.

2.

3.

To know what coaching is and how the coaching model works.

• Can you identify the key features of coaching? – Sort the cards into examples of coaching and non

coaching.

CoachingBelieves that people have all the answers

to their problems within

Challenges individuals to move beyond their

comfort zone

Builds on pointing out strengths to build and maintain self-esteem

Is positive and believes there are solutions to every

problem

Has to be non-critical and non-judgemental

Believes questions are more important than

answers

Believes that self-knowledge improves

performance

Breaks down goals into manageable

steps

Needs consistency and continuity and the

commitment to practise

Believes everyone can be coached successfully

Non-Coaching

Believes answers are more important than

questions

Believes that giving strategies to improve

leads to success

Believes that self-knowledge improves

performance

A judgement will be made on the quality

of teaching and learning

Believes that learning is achieved when you are being told what

you need to do/discover

Is about showing others how to make

positive change

Believes in showing others how to make

change

Observations and feedback sessions

have to be linked to appraisals

(performance management)

1.What are the differences?2.What are the similarities?3.What are the benefits of

coaching?

Mentoring and Coaching

‘Listening is a magnetic and strange thing – a creative force. The friends who listen to us are the ones we move toward. When we are listened to, it creates us, makes us unfold and expand.’ (Dr. Karl Menninger)

Effective coaching is underpinned by effective listening. Engaged listening builds trust and understanding. When you listen well, you’ll

more easily find questions to guide the conversation productively. The people you listen to will understand themselves better.

COMPREHENSIVE DOWNLOAD EMPATHIC 

How does the coaching model work?

• Role play Steph and Eileen.

Task Can you identify the following:– comprehensive– Download – Empathetic

Coaching in practiceSPEED DATING

Discuss and feedback

Coaching Reminders: try not to ..

Use ‘I’ give solutions

judge

offer your own

opinions

be afraid of silenceConcentrate on

Download listening

Can you coach? SPEED DATING

Speed dating 3 minutes per coaching session• Scenario you discovered that your best friends

husband has cheated. You will have a conversation with the husband can you get him to reflect on what he has done and his next course of action. – Down load listening.No.1 coachingNo.2 husband…..REFLECT! SWAP!

What is my understanding of

coaching?

How confident do I feel about coaching others/being coached?

How could it help develop my own and others’ practice?

1.

2.

3.

I have learnt this about myself today...

Reflection table

Coaching in practice: Trio groups

• Number yourself 1 to 3• 3 will observe• 2 will be the coach• 1 will have an issue

5 minutes eachSWAP

Coaching practice

1. Identify an area of your work you would like to explore with your coach.

2. Something you are struggling with.3. Somebody else you know who is struggling.4. Something you’re interested in.

Feedback

•What did you discuss?

•What did you get from it?

To be able to apply the coaching model to help someone to overcome a challenge they might face.

• Action learning set

Feedback

•What did you discuss?

•What did you get from it?

Review and Discuss

• How could you move forward as a team to resolve personal and departmental challenges.

What is my understanding of

coaching?

How confident do I feel about coaching others/being coached?

How could it help develop my own and others’ practice?

1.

2.

3.

Please write a statement below based upon your coaching journey today, and how you might begin use it as a tool to help you manage daily challenges.

Agree Disagree

Solutions to barriers are within us.

Where are you on the opinion line? Has your opinion changed?

Solutions to barriers are within us.

Learning Objectives• To know what coaching is and how the coaching

model works.• To understand how coaching can be used to

develop your own solutions to challenges you face.

• To be able to apply the coaching model to help someone to overcome a challenge they might face.