this is the story of little red
TRANSCRIPT
This is the story Detective Scoots, which was a Scooter-
Rental company, located inside San Francisco, servicing the
most dynamic and eco-conscious city in America. This was at
a time when the City, San Francisco, boasted among its
accolades the privilege of being on AAA top five “Most
Visited American Cities” list for well over a decade. Yes,
Detective Scoots and San Francisco had it good.
As we stated earlier Detective Scoots was a startup company,
renting electric scooters in the City of San Francisco. Scooter Networks
(Or Detective Scoots in this story.) concentrated its marketing efforts
very successfully on the abundance of local citizens dedicated to green
and sustainable transportation, providing electric scooter rentals to San
Francisco’s massive multi-billion dollar tourists industry, and doing both
utilizing cutting edge innovative smartphone, mobile data, and electronic
scooter technology. One day, while traveling in the local socio-economic
market ecosystem Detective Scoots serviced, it dawned upon Detective
Scoots that if it created and collaborated with a third-party payment
processing company Scooter Networks could defray the cost and risk
liabilities associated with chargebacks, not have to pay out of pocket to
keep its own payment technologies current, and completely shield itself
from malicious financial hacker attacks for its customers credit card
information, as the third party payment processing company would be
the only company storing and possessing customers credit card and
payment information. Whether it’d be to shield and defray costs and
liability, or just so Detective Scoots would have one less thing to worry
about so it could focus instead on running a scooter rental company,
utilizing a third party payer processing company seemed to just make a
whole lot of business sense.
As Detective Scoots (Still Scooter-Networks) began his on-line
investigation into which company would be the best market channel
partner, Detective Scoots came across three different third party
payment processing companies. All of them, at least on their face,
seemed to be the exact same. They all processed payments online, as
well as boasting several other options. However, being a start-up
company founded in 2012, technology driven, growth oriented, and San
Francisco based company; what Detective Scoots valued the most was a
similar corporate culture, flexibility, and reliability of any company he
would consider taking on as a strategic business partner. Whoever
Scooter Networks partnered with, it was going to be with a company that
added value to Scooter Networks and its customers. A company willing
to help Scooter-Networks creator realize their vision of their electric
scooter rental service being utilized on mass, in the manner that public
bicycles are operated in Europe, whereby its users would be utilizing the
scooters one way only across town.
The first company vetted by Detective Scoots was Bill-buddy. Bill-
buddy was a corporate giant, with years of experience, over several
billion in assets, its own credit card line, and more. Bill-buddy was very
big and important. In fact Bill-buddy made it a point to tell Detective
Scoots just how important and superior it was then everyone else,
including Detective Scoots. This was reflected in the processes, rules,
policies, software, options, and services Bill-buddy was willing to offer
Detective Scoots. See Bill-buddy believed itself to be so important it
believed that nothing new could be created or innovated, and Detective
Scoots would have to change its processes, software, and possible
business model in order to use Bill-buddy. Bill-buddy also hadn’t
invested as much into its mobile platform, and believed itself to be the
end all in the third party payment processor market. Needless to say, this
is not exactly the culture Detective Scoots was looking for, and Scooter-
Networks certainly wasn’t going to allow a payment processing
company to dictate how it was going to do business or try to run
Network-Scooters via Bill Buddy’s corporate policies! No… Bill buddy
was still living off the juice of being the first payment processing
company on the internet. Moreover, while Bill-buddy was still the
biggest third party payment processing company, it was far from the
best. Therefore, Detective Scoots continued his investigation.
After finding Bill-Buddy’s culture too big, inflexible, and
impersonal, Detective Scoots ran into a company named 2checkyouin on
line. 2Checkyouin was too small, and nobody had really ever heard of
them. Their financials weren’t as strong as Scooter-Networks would
hope to see in a strategic partner either. In fact they are so tiny and
unknowledgeable, even though they are themselves a third party
payment processing company, one of their boasted about selling points
was the fact that they accept Bill Buddy payments. No wonder Bill
Buddy thinks it’s so cool; it has the smallest guys in the market
accepting their payment, even though they’re direct competitors.
Detective Scoots was seeking a market channel partner. It was not
looking to have to carry a company too new to have developed a
corporate culture of its own yet, and was so uncreative it was simply
copying what the Bill Buddy the market leader was doing. No this
company would never do as a strategic market channel partner, and so
Detective Scoots continued investigating.
Then Detective Scoots found a company named Stripe, and it was
just right. Stripe was the sort of company that had as much to offer as
Bill Buddy, but was still willing to work and create with Scooter
Networks. Stripe had solid financials of over a billion and a half, and a
strategic partnering with a company like Stripe that is on the rise just as
much as Scooter Networks is itself would help secure and promote any
third or fourth round funding that either company may seek in order to
expand. Moreover, Stripe was the premier mobile third party payment
processing platform and company, and very willing to customize its
offerings for Detective Scoots. For example Stripe was willing and able
to build a joint application with Scooter Networks, because Stripe truly
wanted to collaborate.
Moreover, Stripe software already functioned much like the
software and applications Scooter Networks was already utilizing, as
Stripe offers monthly to yearly subscription, and coupon discount
features. At the same time, Stripe as the local startup “Company of
Engineers.” Stripe culturally had a great deal in common with Scooter
Networks, as far as desire to grow, willingness to take on new ideas and
collaborations, and try out new mutually beneficial arrangements. So
you can see the story has a happy ending as Detective Scoots (AKA
Scooter Networks), finally found the perfect company for a strategic
market channel partner who was just right.
So what are some quick take aways from this horrific attempt to
make this presentation more interesting, besides the fact that this wasn’t
a very good Detective story? Hopefully, it’s that while we may be no
good at fantasy, in reality we can save Scooter Networks a ton of money
in data storage, servers, liabilities, software upgrades, risk aversion, and
more, all of which will have a very real and profound outcome on your
bottom line. If you are not already partnered with a third party payment
processing company, and especially if you already are let us show you
that we can do more for you for a lower price. For example we are aware
that part of your target marketing demographic is the billion dollar
tourist industry in San Francisco. Therefore, Scooter Networks may be
interested in allowing on line customers of vacation booking company
websites like Hotels.com or others to make prepaid reservations for
scooter rentals. As your third party payment processing partner we will
collaborate with those companies, and make sure that you can get paid in
advanced for any reservations of scooters from travel and vacation sites.
However, that is merely one example of the flexibility, fluidity, and out
of the box strategic thinking we bring to the table, as your strategic
market channel partner.
Finally, what you’ll quickly discover with Stripe as your strategic
third party payment processing partner is that you will receive a high
level of customer service, in the form a personal account liaison that is
available for you almost 24x 7 (We do have to sleep some time.). Not
even Pay pal merchant account services will offer you that sort of
attention. Your liaison officer will be dedicated to our strategic
partnership, knows your name, knows which company your are with,
and understands what you and your company are all about. It is the
personal touch that will let you know that you’ve found the right
company, with the right corporate culture, the right package of services,
protections, and dedication to customer service to partner with, who at
the same time still has maintained their “let’s build something new”
entrepreneurial spirit about them.
We hope the story helped put things in perspective, and at least
broke the ice. When it comes to market channel collaboration, Stripe is
the way to go! We understand that you may not feel you need a third
party payment processor market channel partner, or that you are happy
with your current company. However, before you do something you’ll
hate yourself for later in life (Like blow us off, or not hear us out.), why
don’t we all sit down for lunch on us, and see if we can’t better explain
to you the unlimited possibilities that partnering with us brings you. We
are just the right size and have the required motivation to build with you,
and to offer you customization like no other company out there.
So, how about it? Lunch is on us… Your office or ours? Whichever
you prefer. We would appreciate greatly the opportunity to sit down
with you, get to know each other, and allow the chemistry created from a
truly dynamic market channel partnering and collaboration to begin. We
look forward to hearing from you. Call and ask for Joel Drotts, he’s our
Strategic Partners and Corporate Relationships guy. He’s dying to hear
what you thought of his story. Talk to you soon.
Cheers,
Stripe Payments Processing