things i should have learned in marketing: jeopardy edition should
Post on 20-Dec-2015
222 views
TRANSCRIPT
![Page 1: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/1.jpg)
Things I Things I should have have learned in Marketing: learned in Marketing:
Jeopardy edition Jeopardy edition
![Page 2: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/2.jpg)
• serve as a guide for what the serve as a guide for what the organization wants to accomplish.organization wants to accomplish.
• be “market-oriented” rather than be “market-oriented” rather than “product-oriented”.“product-oriented”.
• be neither too narrow, nor too broad.be neither too narrow, nor too broad.• fit with the market environment.fit with the market environment.• be motivating.be motivating.
![Page 3: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/3.jpg)
What is a mission What is a mission Statement??
![Page 4: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/4.jpg)
Should be specificShould be specific MeasurableMeasurable Have a Time lineHave a Time line
![Page 5: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/5.jpg)
What is an objective?What is an objective?
![Page 6: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/6.jpg)
An SBU with a high relative market An SBU with a high relative market share in a market that has stopped share in a market that has stopped growinggrowing
![Page 7: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/7.jpg)
What is a Cash CowWhat is a Cash Cow
![Page 8: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/8.jpg)
2 - 2 - 88
Figure 2-2:
Growth-Share Matrix
![Page 9: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/9.jpg)
I should Divest or Harvest I should Divest or Harvest
![Page 10: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/10.jpg)
What is when my SBU is a DOG?What is when my SBU is a DOG?
![Page 11: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/11.jpg)
This is the riskiest of the generic This is the riskiest of the generic growth strategiesgrowth strategies
![Page 12: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/12.jpg)
What is diversification?What is diversification?
![Page 13: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/13.jpg)
2 - 2 - 1313
Figure 2-3:
Product / Market Expansion Grid
![Page 14: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/14.jpg)
Dividing up a heterogeneous market Dividing up a heterogeneous market into multiple user groupsinto multiple user groups
![Page 15: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/15.jpg)
What is What is segmenting??
![Page 16: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/16.jpg)
The group of consumers that you are The group of consumers that you are trying to sell your products totrying to sell your products to
![Page 17: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/17.jpg)
What is your target market?What is your target market?
![Page 18: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/18.jpg)
Creating the perception in the mind Creating the perception in the mind of the consumers that your product is of the consumers that your product is the ideal product for themthe ideal product for them
![Page 19: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/19.jpg)
What is product positioning?What is product positioning?
![Page 20: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/20.jpg)
The variables that the marketer The variables that the marketer controls, sometimes known as the controls, sometimes known as the 4ps4ps
![Page 21: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/21.jpg)
What is the marketing mix?What is the marketing mix?
![Page 22: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/22.jpg)
This element of the marketing mix This element of the marketing mix deals with communicationdeals with communication
![Page 23: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/23.jpg)
What is promotion?What is promotion?
![Page 24: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/24.jpg)
Branding and Packaging issues are Branding and Packaging issues are part of this element of the Marketing part of this element of the Marketing mixmix
![Page 25: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/25.jpg)
What is Product?What is Product?
![Page 26: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/26.jpg)
Distribution and logistics are part of Distribution and logistics are part of this element of the marketing mixthis element of the marketing mix
![Page 27: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/27.jpg)
What is Place?What is Place?
![Page 28: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/28.jpg)
2 - 2 - 2828
Figure 2-6:
Managing the Marketing Effort
![Page 29: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/29.jpg)
An advantage over competitors An advantage over competitors gained by offering consumers gained by offering consumers greater greater value than competitors offervalue than competitors offer
![Page 30: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/30.jpg)
What is What is competitive advantage??
Would have accepted core Would have accepted core competencycompetency
![Page 31: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/31.jpg)
The process of identifying key The process of identifying key competitors; assessing their competitors; assessing their objectives, strategies, strengths and objectives, strategies, strengths and weaknesses, and reaction patterns; weaknesses, and reaction patterns; and selecting which competitors to and selecting which competitors to attack or avoid.attack or avoid.
![Page 32: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/32.jpg)
What is competitive analysisWhat is competitive analysis
![Page 33: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/33.jpg)
Concentrating on competitors so Concentrating on competitors so much that you ignore other issuesmuch that you ignore other issues
![Page 34: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/34.jpg)
What is competitor Myopia?What is competitor Myopia?
![Page 35: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/35.jpg)
Using other companies to establish Using other companies to establish industry standardsindustry standards
![Page 36: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/36.jpg)
What is benchmarking? What is benchmarking?
![Page 37: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/37.jpg)
Those companies that compete in Those companies that compete in the same way in the same industrythe same way in the same industry
![Page 38: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/38.jpg)
What is a strategic group?What is a strategic group?
Good or bad competitorsGood or bad competitors
![Page 39: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/39.jpg)
The generic strategy of Creating a The generic strategy of Creating a highly differentiated product line highly differentiated product line and marketing programand marketing program
![Page 40: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/40.jpg)
What is differentiationWhat is differentiation
![Page 41: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/41.jpg)
18- 18- 4141
Basic Winning Competitive Basic Winning Competitive Strategies: PorterStrategies: Porter• Overall cost leadershipOverall cost leadership
Lowest production and Lowest production and distribution costs distribution costs
• DifferentiationDifferentiation Creating a highly Creating a highly
differentiated product line differentiated product line and marketing program and marketing program
• FocusFocus Effort is focused on serving Effort is focused on serving
a few market segments a few market segments
Competitive StrategiesCompetitive Strategies
![Page 42: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/42.jpg)
The value discipline of superior value The value discipline of superior value via price and conveniencevia price and convenience
![Page 43: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/43.jpg)
What is operational excellence?What is operational excellence?
Basic Competitive Strategies: Basic Competitive Strategies: Value DisciplinesValue Disciplines• Operational excellenceOperational excellence
Superior value via price and convenienceSuperior value via price and convenience
• Customer Customer intimacy Superior value by means of building strong Superior value by means of building strong
relationships with buyers and satisfying relationships with buyers and satisfying needs needs
• Product Product leadership Superior value via product innovationSuperior value via product innovation
![Page 44: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/44.jpg)
18- 18- 4444
Figure 18-3:
Hypothetical Market Structure
![Page 45: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/45.jpg)
Product proliferationProduct proliferation
![Page 46: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/46.jpg)
What is a market leader What is a market leader strategy designed to protect strategy designed to protect
market share? market share? Expanding the total demandExpanding the total demand
• Finding new usersFinding new users• Discovering and promoting new product Discovering and promoting new product
usesuses• Encouraging greater product usageEncouraging greater product usage
Protecting market shareProtecting market share• Many considerations considerations• Continuous innovationContinuous innovation
Expanding market shareExpanding market share• Profitability rises with market shareProfitability rises with market share
![Page 47: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/47.jpg)
Option 1:Option 1: challenge the market leader challenge the market leader• High-risk but high-gainHigh-risk but high-gain• Sustainable competitive advantage over Sustainable competitive advantage over
the leader is key to successthe leader is key to success Option 2:Option 2: challenge firms of the same size, challenge firms of the same size,
smaller size or challenge regional or local smaller size or challenge regional or local firmsfirms
Full frontal vs. indirect attacksFull frontal vs. indirect attacks
![Page 48: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/48.jpg)
What are market challenger What are market challenger strategies?strategies?
![Page 49: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/49.jpg)
Content to not rock the boat and to Content to not rock the boat and to rely on “me too” productsrely on “me too” products
![Page 50: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/50.jpg)
Follow the market leaderFollow the market leader• Focus is on improving profit instead of Focus is on improving profit instead of
market sharemarket share• Many advantages:Many advantages:
Learn from the market leader’s Learn from the market leader’s experienceexperience
Copy or improve on the leader’s Copy or improve on the leader’s offeringsofferings
Strong profitabilityStrong profitability
![Page 51: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/51.jpg)
Wants to be the dullest story in Wants to be the dullest story in AmericaAmerica
![Page 52: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/52.jpg)
Who is the Dial Corporation?Who is the Dial Corporation?
![Page 53: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/53.jpg)
Targets small lucrative marketsTargets small lucrative markets
![Page 54: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/54.jpg)
What is a market nicher?What is a market nicher?
Serving market niches means Serving market niches means targeting subsegmentstargeting subsegments
Good strategy for small firms Good strategy for small firms with limited resourceswith limited resources
Offers high marginsOffers high margins Specialization is keySpecialization is key
•By market, customer, product, By market, customer, product, or marketing mix linesor marketing mix lines
![Page 55: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/55.jpg)
18- 18- 5555
Game playing industryGame playing industry
a.a. NintendoNintendoa.a. Wii hyperlink Wii hyperlink
b.b. MicrosoftMicrosofta.a. Xbox 360Xbox 360
c.c. SonySonya.a. Play StationPlay Station
![Page 56: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/56.jpg)
18- 18- 5656
![Page 57: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/57.jpg)
18- 18- 5757
Threat of New EntryThreat of New Entry the existence of barriers to entry the existence of barriers to entry economies of product differences economies of product differences brand equity brand equity switching costs switching costs capital requirements capital requirements access to distribution access to distribution absolute cost advantages absolute cost advantages learning curve advantages learning curve advantages expected retaliation expected retaliation government policies government policies
![Page 58: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/58.jpg)
18- 18- 5858
Competitive RivalryCompetitive Rivalry number of competitors number of competitors rate of industry growth rate of industry growth intermittent industry overcapacity intermittent industry overcapacity exit barriers exit barriers diversity of competitors diversity of competitors informational complexity and informational complexity and
asymmetry asymmetry brand equity brand equity fixed cost allocation per value added fixed cost allocation per value added level of advertising expense level of advertising expense
![Page 59: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/59.jpg)
18- 18- 5959
Supplier PowerSupplier Power
supplier switching costs relative to supplier switching costs relative to firm switching costs firm switching costs
degree of differentiation of inputs degree of differentiation of inputs presence of substitute inputs presence of substitute inputs supplier concentration to firm supplier concentration to firm
concentration ratio concentration ratio threat of forward integration by threat of forward integration by
suppliers relative to the threat of suppliers relative to the threat of backward integration by firms backward integration by firms
cost of inputs relative to selling cost of inputs relative to selling price of the product price of the product
![Page 60: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/60.jpg)
18- 18- 6060
Buyer PowerBuyer Power
buyer concentration to firm buyer concentration to firm concentration ratio concentration ratio
bargaining leverage bargaining leverage buyer volume buyer volume buyer switching costs relative to firm buyer switching costs relative to firm
switching costs switching costs buyer information availability buyer information availability ability to backward integrate ability to backward integrate availability of existing substitute availability of existing substitute
products products buyer price sensitivity buyer price sensitivity price of total purchase price of total purchase
![Page 61: Things I should have learned in Marketing: Jeopardy edition should](https://reader036.vdocuments.mx/reader036/viewer/2022062320/56649d475503460f94a22c63/html5/thumbnails/61.jpg)
18- 18- 6161
Threat of SubstitutionThreat of Substitution buyer propensity to substitute buyer propensity to substitute relative price performance of relative price performance of
substitutes substitutes buyer switching costs buyer switching costs perceived level of product perceived level of product
differentiation differentiation