the world in 2033 and 2064

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1 INOVA CONSULTORIA DE GESTÃO E INOVAÇÃO ESTRATÉGICA LTDA TODOS OS DIREITOS RESERVADOS INOVA CONSULTING | DPC direção de pesquisa e conteúdos The World in 2033 and in 2064

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Page 1: The World in 2033 and 2064

1  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

INOVA   CONSULTING   |   DPC    direção   de   pesquisa   e   conteúdos  

The  World  in  2033    and  in  2064  

Page 2: The World in 2033 and 2064

2  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

A  INOVA  CONSULTING  é  uma  empresa  global,  com  matriz  no  Brasil  e  presença  na  Europa  e  EUA,  que  atua  na  consultoria  e  treinamento  de  futuro,  tendências,  inovação  e  planejamento  estratégico  para  a  gestão.  Através  do  conhecimento  dos  cenários,  das  megatendências,  das  tendências  comportamentais,  das  tendências  de  negócio  e  dos  best  prac*ces  de  mercado,  produzem-­‐se  Insights  aplicáveis  aos  negócios,  com  dna  inovador  e  forte  orientação  ao  futuro.      A  INOVA  CONSULTING  possui  experiência  de  consultoria  e  treinamento  de  futuro,  tendências,  inovação  e  planejamento  estratégico  para  as  seguintes  áreas  de  negócio:  hotelaria,  turismo,  jóias,  tecnologia,  ensino,  varejo  e  ponto  de  venda,  telecomunicações,  ó[ca,  banco,  fitness,    financeira,  seguros,  indústria,  construção,  conteúdos,  comunicação,  e-­‐commerce,  tecnologia,  automóvel,  bens  de  consumo,  combus]veis  e  lubrificantes,  saúde  e  bem  estar,  farmacêu[ca,  transportes,  alimentação  e  bebidas,  TV  a  cabo,  conteúdos,  mídia,  entretenimento.    Para  mais  informações  visite  www.inovaconsul[ng.com  

 

Page 3: The World in 2033 and 2064

3  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

INOVA   CONSULTING   |   DPC    direção   de   pesquisa   e   conteúdos  

The  World  in  2033    and  in  2064  

Page 4: The World in 2033 and 2064

The  World  in  2033  and  in  2064  

4  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

The  World   In   2033:   Big   Thinkers   And   Futurists  Share  Their  Thoughts    hbp://www.forbes.com/sites/sap/2013/02/08/the-­‐world-­‐in-­‐2033-­‐big-­‐thinkers-­‐and-­‐futurists-­‐share-­‐their-­‐thoughts/      Put   yourself   back   in   1993.   Could   you   have  predicted   the   success   of   the   web,   tablets   and  smartphones,  priva[zed  space  travel,  the  rise  of  terrorism,   or   the   myriad   of   small   changes   that  impact   how   you   live   today?   To   do   that   going  forward   and   to   predict   our   world   in   2033,   you  need   the   voices   of   the   smartest   minds   on   the  planet  to  spot  trends   in  their  areas  of  discipline  and   give   us   insight   into  where  we   are   heading.    Interviewed,   and   quoted   directly   for   this   piece  are  just  such  a  group  of  visionaries,  leaders,  and  big  thinkers  like:      •  Ray  Kurzweil  on  Technology  •  Robert  Kaplan  on  Global  Conflict  •  Khan  Academy  on  Educa[on  •  Virgin  GalacHc  on  Space  Travel  •  Oliver  Bussmann  on  The  Global  Workforce  •  John  Allen  on  Religion  •  Dr.  Gene  Robinson  on  Global  Climate,  and  •  Bonus  insights  from  an  aspiring  leader  

Whether   you   just   read   your   favorite   author,  research   your   area   of   interest,   download  the   supplemental   deck,   or   view   them   all  together,   you   will   see   that   these   visionaries  agree   on   two   things:   there   will   be   change   –  some[me  drama[c  change  –   in  our   future,  and  there  is    .  .  .  hope.  

On  Technology:  Ray  Kurzweil    “20   years   from   now,   biotechnology   –  reprogramming   biology   as   an   informa*on  process   –   will   be   in   a   mature   phase.     We   will  rou[nely   turn   off   genes   that   promote   disease  and   aging   such   as   the   fat   insulin   receptor   gene  that   tells   the   fat   cells   to   hold   onto   excess   fat.    We   will   be   able   to   add   genes   that   protect   us  from  diseases  such  as  cancer  and  heart  disease.    Major  killers  such  as  these  will  be  under  control.    We  will  be  growing  new  organs   from  stem  cells  that  are  created  from  our  own  skin  cells.    We  will  be   able   to   rejuvenate   our   organs   in   place   by  gradually   replacing   aging   cells   that   contain  gene[c   errors   and   short   telomeres   with   cells  containing  our  own  DNA  but  without  errors  and  with   extended   telomeres.     Overall   we   will   be  adding  more  than  a  year  every  year  to  your  own  remaining  life  expectancy,  which  will  represent  a  turning  point  in  life  extension.    We   will   be   online   all   the   [me   in   virtual   /  augmented   reality.     We   won’t   be   looking   at  devices   such   as   tablets   and   phones.     Rather,  computer   displays   will   be   fully   integrated   with  real  reality.    Three-­‐dimensional  pop  ups   in  your  visual   field   of   view   will   give   background  informa[on  about  the  people  you  see,  even  a  [p  that   someone   just   smiled   at   you   while   you  weren’t   looking.     The   virtual   display   can   fully  replace  your  real  field  of  view  puqng  you  into  a  totally   convincing   fully   immersive   virtual  environment.    In  these  virtual  environments,  you  can  be   a  different  person  with   a  different  body  for  each  occasion.    

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The  World  in  2033  and  in  2064  

5  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

Your   interac[ons   with   the   realis[c   virtual  projec[ons   of   other   people   will   also   be  completely   convincing.   Search   engines   won’t  wait   for   you   to   ask   for   informa[on.     They   will  know  you  like  a  friend  and  will  be  aware  of  your  concerns  and  interests  at  a  detailed   level.    So   it  will  pop  up  periodically  and  offer  something  like  “You’ve   expressed   concern   about   Vitamin   B12  geqng  into  your  cells,  here’s  new  research  from  four  seconds  ago  that  provides  a  new  approach  to  doing  that.”    You’ll  be  able  to  talk  things  over  with   your   computer,   clarifying   your   needs   and  requests   just   like   you’re   talking   with   a   human  assistant.  Ar[ficially  intelligent  en[[es  will  be  opera[ng  at  human   levels  meaning   they  will   have   the   same  ability  to  get  the  joke,  to  be  funny,  to  be  sexy,  to  be  roman[c.    However,   the  primary  applica[on  of   this   technology   will   be   to   improve   our   own  ability  to  do  these  things.”    Raymond  “Ray”  Kurzweil   is  an  American  author,  inventor,   futurist,  and  director  of  engineering  at  Goog l e .   F o r   a dd i *ona l   i n s i g h t s ,   g o  towww.kurzweilai.net      On  Global  Conflict:  Robert  D.  Kaplan    “In  2033,  global   conflict  will  be  widespread  and  chao[c,  but  not  necessarily  more  violent.  Rather  than   the   post-­‐Oboman   state   system   in   the  Middle   East   with   hard   borders   and   suffoca[ng  central   control,   there   will   be   a   series   of   weak  states  and  sectarian  and  ethnic  regions   in  tense  rela[onships  with  each  other.    

For   example,   Mosul   in   Iraq   will   have   more   in  common   with   Damascus   in   Syria   than   with  Baghdad,   even   as   Aleppo   in   Syria   has   more   in  common   with   Baghdad   in   Iraq   than   with  Damascus  itself.    

There  will  be  an   independent  and  decentralized  Kurdistan,   a   more   feisty   ethnic   Azeri   region   in  northwestern  Iran,  even  as  Jordan  and  the  West  Bank  meld  together.    In  China  there  will  be  an  ethnic-­‐Han  island  in  the  center   and   Pacific   coast   living   in   reasonable  ha rmony   w i t h   v i r t ua l l y   i ndependen t  Inner   Mongolia,   Muslim-­‐Turkic   Uighurstan,   and  Tibet.   Chinese   Yunnan   will   be   the   capital   of  Southeast   Asia.   Africa   will   have   a   green  r e v o l u [ o n ,   w h i l e   a t   t h e   s a m e  [me  Nigeria  pulverizes  into  several  pieces.    In   short,   the   next   few   decades   will   see   the  erosion   of   central   authority   in   the   former  colonial   world,   which  will   be   somewhat   violent  at   first,   before   sebling   down   into   a   reasonable  harmony.   Geography   will   be   more   crucial   than  ever,   even   as   technology   makes   the   earth  smaller  and  more  claustrophobic.”    Robert   David   Kaplan   is   an   American   journalist,  (currently   a   Na*onal   Correspondent   for  The  Atlan*c  magazine),  chief  geopoli*cal  analyst  a t S t r a K o r ,   a n d   a u t h o r   “The   Revenge   of   Geography.”   For   addi*onal  insights,  go  to  www.RobertDKaplan.com.      

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6  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

On  EducaHon:  Khan  Academy    “Global   Access:   In   twenty   years,   almost  everyone   on   the   planet  will   have   access   to   the  world’s  best  educa[onal  materials.  Almost  every  subject  will   be   available   for   free   online.   A   child  in   Mongolia   would   be   able   to   learn   anything  from  Algebra  to  String  Theory  to  Greek  History.    Personalized   learning:  Students  won’t  be   forced  to   learn   in   a   “one-­‐size-­‐fits-­‐all”   model   with  everyone  the  same  age   learning  the  same  thing  at  once.  Rather,  technology  will  allow  the  system  to  adjust  to  every  student’s  needs.  A  35-­‐year  old  would   easi ly   be   able   to   brush   up   on  Trigonometry.   A   4th   grader   would   be   able   to  learn  Algebra.  Everyone  will  be  able  to  focus  on  their  own  needs.    Interac[ve   classrooms:   Teachers  will   spend   less  [me   lecturing,  and  much  more  [me  mentoring.  Classrooms  will  be  highly  engaging  environments  with   almost   all   [me   spent   on   valuable   human  interac[ons  (e.g.,  mentorship,  peer  tutoring)  and  more  hands-­‐on,  cross-­‐disciplinary,  project-­‐based  learning.    Competency-­‐based  creden[als:   Students  will  be  able  to  prove  what  they  know,  not  by  seat-­‐[me,  but  with  competency-­‐based  creden[als.  An  out-­‐of-­‐work  40  year  old  would  not  need   to  go  back  to   school   and   pile   up   thousands   of   dollars   of  debt   before   employers   took   him   seriously.  Instead,  he  would  be  able  to  take  an  accoun[ng  course  online  for  free,  prove  what  he  knows,  and  get  a  job.  

Shantanu   Sinha   is   President   and   COO   of   Khan  Academy,   a   not-­‐for-­‐profit   with   the   goal   of  changing  educa*on  for  the  bePer  by  providing  a  free  world-­‐class  educa*on  for  anyone  anywhere.    F o r   a d d i * o n a l   i n s i g h t s ,   g o  towww.khanacademy.org.    On  Space  Travel:  Virgin  GalacHc    “Over  the  next  20  years,  I  believe  thousands,  and  perhaps  even  millions,  of  private  individuals  will  travel  to  space.  Since  the  dawn  of  the  space  age,  just   over   500   men   and   women   have   been   to  outer  space.  With  only  a  few  recent  excep[ons,  these   men   and   women   have   al l   been  government   employees,   handpicked   by   space  agencies   such   as   NASA   and   trained   to   an  enormous  degree.  Their  missions  are  worthwhile  and  worthy  of  our  gra[tude  and  admira[on,  but  it   is  cri[cal  to  realize  that  for  the  overwhelming  majority  of  us,   government   space  programs  are  not  our  [cket  to  space.  The  challenge  of  sending  individuals  to  space  is  being  taken  up  by  private  companies,   which   have   both   tools   and  mo[ves  those   government   agencies   may   not   have.  Recently,   several   entrepreneurs   have   started  new  businesses  expressly  designed  to  tackle  this  problem.    Such   future   space   travel  won’t   be  enjoyed  only  by   adventurers.   As   we   progress   through   the  21st   century,   spaceflight  may  become  nearly  as  common   for   travelers   as   taking   a   plane   trip  became  for  millions  across  the  world  during  the  20th.      

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The  World  in  2033  and  in  2064  

7  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

The   technology   that   permits   flights   into   space  will   also   allow   passengers   to   fly   to   far-­‐flung  places  on  Earth   in   record  [me.  By   traveling  out  of  the  Earth’s  atmosphere  for  a  small  amount  of  [me,   a   non-­‐stop   trip   from  New  York   to   Sydney  might  take  two  to  three  hours  instead  of  the  20-­‐hour,  mul[-­‐leg  trip  required  today.  Furthermore,  I  believe  air  travel  will  be  more  environmentally  friendly.    Airlines  ferrying  passengers  on  regional  routes   will   run   small,   short-­‐hop   planes   on  babery  cells.    Now   is   a   fascina[ng   [me   for   the   commercial  space   industry.   It   is   inspiring   to   see   business  leaders  from  different  sectors  applying  their  best  ideas   and   prac[ces   to   the   unique   challenges   of  spaceflight.   The   next   20   years   hold   exci[ng,  unexplored   territory   for   the   people   of   the  world.”    George  Whitesides  is  President  and  CEO  of  Virgin  G a l a c * c   w i t h   p l a n s   t o   p r o v i d e  sub-­‐orbital   spaceflights   to   space   tourists,  suborbital   launches   for   space   science   missions  and   orbital   launches   of   small   satellites.     For  a d d i * o n a l   i n s i g h t s ,   g o  to  www.VirginGalac*c.com.    On  The  Global  Workforce:  Oliver  Bussmann    “Over  the  past  20  years  we  have  gone  from  the  early   stages   of   Internet   to   a   fully   connected  world.   By   2033,   a   “born-­‐mobile”  workforce  will  be  constantly  connected  to  both  work  and  home  life,   using   devices   that   are   wearable   –   or   even  implantable.    

Leadership   structures   will   become   increasingly  flat,   as   roles   shi}   based   on   each   individual’s  strengths   and   capabili[es.   Many   decisions   will  become   automated,   using   increasingly  sophis[cated  analy[cal  tools,  allowing  people  to  focus   on   crea[ve   endeavors   that   are   uniquely  human.”    Oliver   Bussmann   is   the   CIO   for   SAP   AG,   the  German  mul[na[onal  so}ware  corpora[on  that  makes   enterprise   so}ware   to   manage   business  opera[ons   and   customer   rela[ons.   For  add i[ona l   i n s i gh t s ,   fo l l ow   O l i ve r   on  Twiber  @SAPCIO  or  on  LinkedIn      On  Religion  And  The  Papacy:  John  Allen    “First,   it  will  be   increasingly   led   from  the  global  south,   where   two-­‐thirds   of   the   1.1   billion  Catholics   on   the   planet   live   today,   and   where  three-­‐quarters   will   be   found   by   mid-­‐century.  Places  such  as  Mumbai,  Manila  and  Abuja  will  be  to  the  21st  century  what  Paris,  Leuven  and  Milan  were   to   the  16th  century  –   the  primary  centers  of   new   intellectual   imagina[on,   pastoral  leadership,   and   poli[cal   momentum.   As   that  transi[on   unfolds,   Catholicism   on   the   global  stage   will   become   increasingly   a   church   of   the  poor   and  a   church   commibed   to   the  agenda  of  the  developing  world,  meaning  economic  jus[ce,  mul[lateralism,  and  opposi[on  to  war.    Second,   Catholicism   in   the   West   will   be  increasingly  ‘evangelical,’  meaning  commibed  to  defense  of  its  tradi[onal  iden[ty  in  an  ever  more  secular  milieu.        

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The  World  in  2033  and  in  2064  

8  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

Once  upon  a  [me,  Catholicism  was   the  culture-­‐shaping   majority   in   the   West.   Today   it’s   an  embabled   subcu l ture ,   and   l i ke   other  subcultures,  it’s  learning  to  prac[ce  a  “poli[cs  of  iden[ty”   as   an   an[dote   to   assimila[on.   In  Europe   and   North   America,   in   other   words,  Catholicism  will  not  so}en  its  role  in  the  culture  wars,  but  rather  dial  it  up.”    John  L.  Allen,  Jr.  is  an  American  journalist,  author  of  several  books,  a  senior  correspondent  for  the  N a * o n a l   C a t h o l i c  Reporter,   and   va*canologist   of   CNN   and   NPR.    For  addi*onal  insights,  go  to  his  Wikipedia  page.    On  Global  Warming:  Gene  Robinson    “Twenty   years   ago,   alarmists   were   already  predic[ng   calamitous   effects   in   the   near   future  from  a  warming  planet  due  mainly  to  petroleum  and  coal  combus[on.  The  1990  best-­‐seller  Dead  Heat  painted  a  nightmarish  picture  of  our  world  in   2020-­‐2030   when   the   temperature   would  average   six   or   seven   degrees   greater.   The   first  IPCC   reports   of   1990   and   1995   supported   such  scary  scenarios,  giving  them  an  aura  of  scien[fic  respectability.   What   actually   happened   is   that  the   mean   global   temperature   since   1993  increased  about  0.2  degree  C  through  2012  with  most   of   that   occurring   in   the   record   year   of  1998,  at  the  peak  of  a  thirty-­‐year  warming  trend.  Since   then,   the   global   temperature   has  plateaued   with   no   clear   trend   up   or   down.  Because   the   flabening   is   at   the   high   point   of   a  warming   trend,   each  year  has   to  be  among   the  warmest  recorded  years,  as  the  media  [relessly  trumpets.        

What   a   convenient   way   to   mask   the   fact   that  although   CO2   has   con[nued   to   increase,  temperature   has   not,   in   spite   of   the   computer  models.   What,   then,   can   we   project   for   global  warming  in  2033?  Instead  of  the  abrupt  warming  that   alarmists   always   say   is   about   to   start,   my  rather   c loudy   crystal   bal l   says   g lobal  temperature   is  more   likely   to   con[nue   showing  no   clear   trend   or   to   be   at   the   beginning   of   a  cooling   trend.   Alarmists   will   con[nue   to   blame  every   severe   weather   event   on   climate   change  and   to   oppose   all   energy   projects   except   solar  and   wind.   All   studies   suppor[ng   the   alarmist  view  will  con[nue  to  be  publicized  in  the  liberal  media   while   all   studies   reaching   conclusions   in  opposi[on  will  be  ignored.  Liberal  poli[cians  will  s[ll   support   schemes   to   tax   carbon  by   trying   to  scare  people  of  what  will  happen  without  them,  even   as   the   skep[cism   of   ordinary   people  con[nues   to   increase.   Grants  will   s[ll   be   doled  out   to   scien[sts   whose   previous   results  supported   the   poli[cally   correct   view   while  proposals   from   skep[cs   go   unfunded.   In   short,  just   as   lible   has   changed   with   regard   to   the  poli[cizing   of   the   global  warming   theory   in   the  last  twenty  years,   lible   is   likely  to  change  in  the  next  twenty.”    Dr.   Gene   D.   Robinson   is   Professor   Emeritus  at   James   Madison   University   inVirginia   and  a u t h o r   o f  Global  Warming:  Alarmists,  Skep[cs  &  Deniers  –  A   Geoscien[st   Looks   at   the   Science   of   Climate  Change,   available   at   Amazon   and   most   book  s t o r e s .   He   i s   a l s o   t he   pub l i s he r   a t  Moonshine  Cove  Publishing,  LLC    

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Bonus  Thoughts  From  A  Future  Leader    “In  the  next  two  decades  I  believe  my  childhood  desire   to   be   Inspector   Gadget   will   finally   be  realized.     As   it   is   now,   our   smartphones   are  prac[cally  glued  to  our  hands.    They  are  almost  an   extension   of   our   bodies.     People   are   calling  for  the  next  step  in  technology  to  be  ‘wearables,’  including   devices   such   as  web-­‐enabled  watches  and   eyeglasses.     But   is   it   really   that   far   of   a  stretch  to  imagine  that  we’d  skip  the  annoyance  of  having  to  “put  on”  our  technology  and  instead  just  “plug  in?”    By  2033   I  believe  that  technological  devices  will  be   directly   implanted   into   our   bodies.    We   are  already   on   the   cusp   of   this   with   cochlear  implants   and   pacemakers,   and   it   isn’t   a   stretch  to   see  where   this   could   go  next.     In   our   future  society,   the   boundaries   between   machine   and  human,  ability  and  disability,  will  be  blurred.    Go  Go  Gadget…”    Paul   G.   Brown   is   a   Ph.D.   Candidate   at  Boston   College.     For   addi*onal   insights,   go  to  paulgordonbrown.wordpress.com    ##  For   an   addi[onal   view   of   these   quotes,   view  the   supplemental   deck   on   Slideshare.   To   read  more  about  what  Todd   thinks   today,   follow  me  on   Twiber   at   @toddmwilms   or   connect  on   LinkedIn.     Maybe   we   can   make   it   to   2033  together.  

The  World  In  2064    hbps://medium.com/whatsnext/wednesday-­‐aug-­‐20-­‐2064-­‐c24af88637f4      Dear  Diary:   I   am  going  out   for   ice   cream.  Yes,   I  feel  indulgent  tonight.  I  had  a  preby  insane  four-­‐hour   day   at   work.   I   was   on  my   feet   the  whole  [me,  and  my  trackers  say  I’ve  got  so  many  extra  calories   that   I   can   eat   or   drink   anything   I   want  for   the   next   four   hours.   So   I’m   going   to   The  Sweetline.      My   ride   is   plain—a   typical   U.S.   Robots   mini  three-­‐seater.   The   car   introduces   itself.  WELCOME.   I   AM   AL-­‐76.   WHERE   WOULD   YOU  LIKE   TO  GO?   Printed   and   assembled   eight   days  ago  at  a  car  fab  in  Schenectady,  New  York,  I  see.  Quark,  another  pop-­‐up  factory.      AL-­‐76’s  probes  seem  a  bit  jumpy.  It  hiccups  as  it  scans  ahead  every  few  hundred  yards,  devouring  informa[on   from   the   GLM   like…What   did   they  used  to  call  it?  A  SPONGE.  Thanks  AL-­‐76.    (Historical  Note:  The  Global  Local  Micro  Network  was   created   by   the   mega-­‐merger   of   Cisco  Business  Machines  and  Appltel  Corp.  in  2021.)      This  is  a  busy  stretch,  the  heads-­‐up  shows  AL-­‐76  is   hyper-­‐tuning   for   squirrels   and   stray   cats.   It   is  seeking  deer  and  falling  branches;  and  of  course  other   cars,   even   though   no   one’s   seen   a   crash  since  2025.      

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  I   usually   like   LessTraveled,   although   their  standards   seem   to   be   slipping   a   bit.   Cloud   car  services   are   geqng   preby   compe[[ve   these  days;   I   should   have   waved   off   AL-­‐76   for   a   real  cruiser.   Then   again   you   never   know  who   you’ll  meet   here .   Anyone   can   subscr ibe   to  LessTraveled,  but  mostly   they  market   to  people  like  me:  singles  under  40.  Which  means  the  cars  are   smaller  and  you  pay   for  different   services.   I  get   a   lot   of   discounts   at   restaurants   via  LessTraveled.   The   transporta[on   service   you  subscribe   to   is   all   about  where   you   are   in   your  life  right  now.  If  I  was  married  with  kids  I  would  probably  subscribe  to  FamilyVan  and  then  I’d  get  groceries   delivered   whenever   I   want   them,   for  free.    It’s   a   very   preby,   muggy   night.   The   highway   is  smooth,  the  road  sensors  are  hardly  bleeping  at  all   and   we   haven’t   passed   any   repair   drones.   I  can’t   say   I   miss   the   smell   of   smoothing   agent,  they  spray  it  everywhere  as  soon  as  the  sensors  report   any   hint   of   a   crack   or   bump.   I   feel   the  AL-­‐76  dri}   to   a   stop.   The  windshield   tells  me   a  squirrel  is  passing.      Apparently,  50  years  ago,   squirrels  used   to   fear  roads.   It   was   bred   out   of   them.   Now   they   just  step  right  out.  Nothing  is  going  to  run  them  over.  Cloud-­‐based   subscrip[on-­‐driven   automo[ve  lifestyle  services  are  good  for  squirrels.        

Off  we  go.      While   various   predic[ons   exist   regarding   self-­‐driving   cars—one   analyst   thinks   we’ll   all   drive  them   by   2026,   but   it’s   hard   to   imagine  regula[ons   changing   so   fast—it   also   makes  sense   that  we  won’t  own   them  ourselves.  A}er  all,  how  o}en  do  you  use  a  car?  Large  networks  make   it   possible   to  be  more  efficient   than  ever  before,   which   is   why   services   like   AirBnb   and  Uber   are   thriving.   More   automa[on   will   yield  ever-­‐higher   dividends—the   CEO   of   Uber   has  suggested  that   the  Uber  fleet  will  eventually  be  all  self-­‐driving  cars.    Ice  Cream  I  love  the  Sweetline  Ice  Cream  Manufactory.  The  ice   cream   goes   from   cow,   to   pasteurizer,   to  freezer,   to   your   dish   or   cone   along   a   beau[ful  lible  assembly   line.   It’s  enclosed  in  glass  so  that  you  can  watch   it  all  happen.   I  admit   that   this   is  part  of  the  fun  for  me.  I   like  watching  machines  do  their  work.      If   you   want,   you   can   request   ice   cream   by   the  name  of  your  cow.  I  do  not  have  a  favorite  cow.  The   cows   each   have   news   feeds   if   you   are  interested.  They’re  mostly  for  kids,  of  course:      BETSY-­‐COW’S  DIARY  AUGUST  20,  2064  Time   for  milking!   Ate   some   grass.   Ate   some  more   grass!  Stomachs  1–4  all  working   great!  Mooed   loudly!  Had  my   regular   automa[c   health   check.   I   am   a  healthy  cow!  Mooed  loudly!  A  great  day!      

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The   cows   don’t   write   this   of   course.   The   cows  are   filled   with   [ny   microphones   listening   for  moos,   with   GLM   trackers,   and   with   floa[ng  sensors  in  their  stomachs  monitoring  acid  levels.  Bots  tend  the  herd.  When  it  is  [me  to  be  milked  they  all  get  a  lible  milking  buzz  in  their  ears  and  they   line   up   to   be  milked.   The  milk   flows   right  into  a  pasteuriza[on  tank  connected  to   the   ice-­‐cream  machines.      Some  people  really  do  get  into  the  cows  and  you  can   have   a   T-­‐shirt   printed   for   you   right   there  where  you  get  your   ice  cream,  with  slogans   like  TEAM   BETSY.   There   is   a   commercial   for   the  Sweetline  chain  that  shows  how  one  couple  met  because  they  each  preferred  mint  chocolate  chip  ice  cream  made  from  a  par[cular  Guernsey  cow  named  Ezekiel.      I   probably   saw   that   commercial   because   I’m  affiliated   with   LessTraveled.   If   I   had   children   I  would   have   seen   a   commercial   about   adop[ng  your  ice  cream  cow.    A   factory   is   no   longer   a   big   building   filled  with  big   machines.   Industrial   designers   are   already  hard  at  work  on  [ny  mul[-­‐purpose  factory-­‐style  kitchens —  like   Swiss   Army   knives.   3-­‐D   printers  can   solve   a   lot   of  manufacturing   problems,   but  not   all   of   them.   Tex[le   produc[on,   food  prepara[on,  and  the  like  will  remain  the  domain  of  purpose-­‐built  machines.  Let’s  call  them  VSALs,  for   “Very   Small   Assembly   Lines.”   Specialized  devices   speaking   a   similar   language.   They   are   a  key  component  of  the  Industrial  Internet.    

A  New  Friend    There   is   a   low   boop   noise   and   upon   my  windshield   there   is   projected   a   picture   of   a  young   woman.   It   tells   me   her   name   is   Susan  Calvin.  She   looks  abrac[ve   to  me  and   I   can  see  at  a  glance  that  we  share  a  number  of   interests  in  history,  technology,  and  graphic  design.  She  is  a  cat  person  while   I  am  a  dog  person,  but   I  can  look   beyond   that.   Since   I   don’t   gesture   her  picture   away   the   car   takes   a   right,   and   in   a  minute  we  pull  up  in  front  of  a  pleasant-­‐looking  modern  apartment  building.  She  comes  out  and  the  car  door  opens.  She  hops  in.      Hello,  Susan,  nice  to  share  a  ride  with  you.  Nice  to  meet  you,  Hari.      Susan  gives  me  a  big,  winning  smile.  She  knows  my   name   too,   of   course.   Like   me   she   is   a  subscriber   to   LessTraveled.   Since   it   is   an  automo[ve   network   for   young   people   it   o}en  suggests   that   you   share   a   ride   with   someone  compa[ble.   It   saves   everyone  money   and   [me  and  means   LessTraveled   can   put   fewer   cars   on  the   road.   It’s   interes[ng   when   you   scan   old  history   scrolls   to   learn   just   how   panicked  everyone   was   about   total   global   micro-­‐surveillance.  They  just  didn’t  see  it  as  a  means  of  libera[on,   like  we  do  now.  Of  course   they   lived  in   the   era   of   giant   government-­‐run   spying  computers   like  Mul[vac.   No   one   could   imagine  the   upside   of   having   every   human   interac[on  observed  by  penny  sensors  at  all  [mes.  I’m  glad  to  live  in  a  world  where  a  young  woman  can  hop  into   a   self-­‐driving   car  with   a   total   stranger   and  not  feel  a  bit  of  concern.  

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I’m  going  to  go  get  some  ice  cream,  I  say.      Unwevs!   I   love   ice   cream.   Do   you   want   to   go  swimming?  I’m  mee[ng  friends.      Sure.  But  I  didn’t  bring  trunks.    Sensors  are  everywhere,  but  right  now  they  can  only   measure   a   few   things  —  heart   rate,  temperature,  number  of  steps,  and  the  like.  But  new,   more   unusual   devices   are   far   more  sensi[ve   to   their   surroundings.   There   is   a   cup  that   knows  what   beverages   you   are   drinking — and  devices  that  count  the  calories  of  foods,  not  by   forcing   you   to   select   from   a   list   but   by  actually   looking   at   the   foods   themselves.  Anything  that  can  be  quan[fied,  probably  will  be  quan[fied.  And  once   it   can  be  quan[fied   it   can  be  analyzed  and  understood.      New  Trunks  Swim  trunks,  I  tell  AL-­‐76.  Please  make  them  red  and   white   and   have   them   cut   off   below   the  knee.      That  sounds  nice,  says  Susan.  Car:  I  would  like  a  red-­‐and-­‐white  one-­‐piece!      We   look   at   each   other   briefly   then   shi}   our  aben[on  to  the  car’s  windshield,  where  we  start  to  see  the  whole  process  unfold.  Pictures  of  the  swim-­‐trunks  float  before  us,  superimposed  onto  3-­‐D   versions   of   our   bodies.   We   look   nice  together.        

A   few   miles   away,   a   strategically-­‐placed  assembly   line  (about  three  [mes  the  size  of  the  one   used   to   make   the   ice   cream   at   Sweetline)  gears   up   and   sews   me   a   pair   of   trunks.   For  Susan,   it  makes  a  one-­‐piece   in   the  same  colors.  One  machine   picks   the   fabrics,   one   dyes   them,  one   sews,   one   finishes.   It   takes   a   few  minutes  and  twenty  other  pieces  of  clothing  are  made  at  the  same  [me.      Now  comes  the  baton  toss:  A  self-­‐driving  shuble  car   takes   our   clothes,   and   the   other   ar[cles   of  clothing,  out  to  the  highway.  It  enters  traffic  (on  the   windshield   we   see   a   map   and   dots)   and  begins   to   go   from   car   to   car,   extending   a   tube  and   shoo[ng   ar[cles   into   the   car’s   trunk.   Then  that  car  will  drive  for  a  bit  and  hand  off  various  ar[cles  —  clothes,   groceries,   baked   goods,   and  the  like — to  other  cars.  In  my  opinion,  CarNet  is  one  of   the  greatest   accomplishments  of  human  civiliza[on,   the   way   moving   cars   deliver   items  from   one   to   another   un[l   they   reach   their  des[na[on — typically  another  moving  car.      Our  swimsuits  are  now  six  minutes  away.      Which   is   fine   because   we’re   here   at   the  Sweetline   and   it’s   [me   for   ice   cream.   I   tear  myself  away   from  the  windshield  and  go   in  and  order.  Of  course  I  could  order  right  from  the  car,  and  Sweetline  could  deliver  me  some  ice  cream  by  CarNet.  But  this   is  a  nice  old-­‐fashioned  place  with  blue  [le  on   the  walls  and  people  available  to   answer   any   ques[ons   about   the   ice   cream.  They  wear  white  hats.   I   always  wanted   to  work  here  when  I  was  a  kid.  

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We  are  uncovering  capacity  that  we  never  knew  existed.   For   example,   most   hotels   would   be  happy   with   60%   occupancy   on   a   typical   night,  which   is   obviously   quite   inefficient;   the   hotel  industry   can   do   all   sorts   of   things   online   to  dynamically   price   and   market   those   rooms.  Other   services—here   AirBNB   comes   to   mind—are  excellent  at  iden[fying  new  kinds  of  capacity  and  exploi[ng  it.  This  is  s[ll  a  new  approach,  and  some   of   the   early   players   are   winning   big.   But  there   are   literally   hundreds   of   startups   seeking  to   be   the   “Uber   for   X,”   and   through   itera[on,  over   the   next   few   decades,   we   will   find  efficiencies  that  we  never  imagined.      Supply  Chain    It’s   a   nice   night   so   we   sit   at   the   picnic   tables.  Susan’s   diet   trackers   tell   her   she   can   enjoy   ice  cream  as  long  as  she  swims  for  20  minutes  later,  so   she   has   a   small   cone,   custom-­‐made   to   the  exactly  quan[[es   communicated  by  her   tracker  to  the  ice-­‐cream  maker.  I  have  a  huge  cone  with  sprinkles.   It’s   preby   great.  We  make   small   talk.  Susan   builds   visualiza[on   tools   for   life   coaches  and   therapists,   so   that   they   know   everything  that’s  going  on  in  their  pa[ent’s  lives.  She’s  part  programmer,   part   graphic   designer,   part   data  scien[st.  I  tell  her  about  my  job  in  babery  design  and   delivery.   At   first   she   thinks   I   design   the  baberies   myself,   but   that’s   basically   a   genius-­‐level  gig.  What  I  do  is  a  lot  so}er:  I  keep  track  of  all   the   rela[onships   between   all   the   companies  that   go   into   the   real-­‐[me   babery   supply   chain.  So  when  your  car  pulls  up  to  a  kiosk  and  a  new  babery   is   installed,   that’s  all  done  by   robots,  of  course.  

But   underneath   that   are   a   ton   of   human  rela[onships — problems  of  real  estate,  and  who  owns   what   intellectual   property.   You   can’t   just  step  all  over  that  when  you  decide  to  insert  tab  A  into  socket  B.  So  when  a  new  babery  is  coming  out   I   go   from   manufactory   owner   to   kiosk  manager  and  explain  what’s  needed  and  what’s  new,   and   how   they   may   need   to   retool   their  kiosks,  and  what  raw  materials  they  might  need,  and  how  to  make  sure  that  waste  is  transported  according  to  federal  guidelines.  They’re  going  to  need   to   spend  money,   a}er   all.  We   don’t   take  that  for  granted  in  the  babery  industry.      I  think  I  love  the  CarNet  baton  toss  and  watching  the   ice   cream   being   made   so   much   because   it  isn’t   just   robots   touching   each   other.   I   see   this  grand   human   orchestra[on,   all   these   people  working  together.   I  know  how  hard   it  can  be  to  build  rela[onships  that  make  all  of  this  possible.      We  can  see  our  car  from  our  picnic  table.  A}er  a  few  minutes  a  small  car  pulls  up  next  to  ours  and  two   things  happen:  The  car  extends  a   tube  and  shoots  a  package  into  our  trunk,  so  that’s  done.  Our   swimsuits   are   here!  My  wrist   buzzes   to   let  me   know   that   the  money   has   been   withdrawn  from  my   LessTraveled   account.   And,   then,   two  people   get   out,   and   Susan’s   wrist   beeps,  announcing  her   friends  Gaal  Dornick  and  Hober  Mallow   have   arrived.   Coincidentally   their   car  was  carrying  our  swimsuits.  

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14  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

Susan   introduces   us.   I   can’t   tell   if   they   are   a  couple   or   not.   Of   course   if   they   were   single   I  would   know   that,   so   they   probably   are   in   a  rela[onship  but  just  aren’t  announcing  it  yet.      I  just  ordered  a  new  swimsuit,  says  Susan.      Oh  cool,  says  Hober.  I  should  get  a  new  one  too.  My  other  pair  is  a  few  weeks  old.      We   all   chat   a   lible   about   how   nice   the   night   is  and  how  much  fun  it  is  to  be  out.  We  all  eat  ice  cream.  Then   it’s  [me  to  go.  Susan  has   the  easy  op[on  to  go  with  Gaal  and  Hober — a  polite  way  to  signal   that   this  won’t   turn   into  a  date,  but   is  just   friendly  —  but   she   doesn’t.   She   gets   back  into  our  car.      The   future   is   in   big,   powerful   baberies.   And  baberies   are   geqng   smarter:   they   have   smarts  of   their   own,   the   ability   to   signal   how   they   are  opera[ng,   and   even   keep   track   of   things   like  humidity.   This   will   allow   for   many   small,   [ny,  incremental   changes.   Enormous   leaps   in  materials   science   and   computer   technology   are  going  to  be  preby  rare,  but   incremental  change  can   happen   by   analyzing   big   data   and   truly  working  to  understand  it.  The  future  is  probably  thousands,   or   mil l ions,   of   incremental  op[miza[ons   as   opposed   to   any   one   single  colossal  technological  advance.    Swimming      It  turns  out  a  friend  of  Susan  lives  on  a  lake,  near  Terminus  sta[on.  

When  we  open  the  trunk  of  our  car  there  are  the  swimsuits,   ready  to  pull   from  their   travel   tubes.  There  are  lots  of  people  here,  making  drinks  the  old-­‐fashioned   way,   with   cups   and   bobles.   I   let  my  earpiece  guide  me  to  my  host  and  introduce  myself.   He’s   a   man   in   his   40s   in   great   shape,  Lawrence   Robertson.   He   must   exercise  constantly.   According   to   his   bio,   he   created   an  app   that   matched   people   to   cats   that   fit   their  personal   profile.   That’s   why   he   can   afford   this  lake  house.    I  change   in  his  spare  bedroom  and  come  out  to  find  that  Susan  has  changed  too.  I  have  to  swim  if  I’m  going  to  jus[fy  that  ice  cream,  she  laughs.  She   runs   to   the   dock   and   jumps   off.   Then   she  yells:  it’s  very  cold.      I  go  in  too  and  we  both  tread  water  for  a  while,  warming   up.   Just   swimming.   The   sun   is   going  down.  Susan  dives  and  comes  up  with  a  smooth  stone.      Here,  she  says.  I  got  you  this.      I   put   it   in   the  pocket  of  my   trunks.   I’m  grateful  they  have  a  pocket.  I  didn’t  ask  for  one.      A   few   more   people   dive   off   the   dock.   We   all  know   each   other’s   names   and   interests.   Susan  swims   du[fully   out   and   back   for   ten  minutes.   I  watch  the  sun  drop  behind  the  horizon,  enjoying  the  reflec[on  over  the  lakefront.            

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As   I   get  out  of   the  water,  Hober   jumps   in.  He’s  wearing   a   [ny   inflatable   cast   around   his   ankle.  Hober   yells   out,   hurt   it   at   soccer!   He   flops  around  on  his  back.  The  cast  glows  briefly  to  tell  him   to   stop  moving   so  much,   and   he   goes   s[ll  and   takes   a   long   breath.   This   is   preby   nice,   he  says  to  me.      I   spend   the   night   as   I   spend   so   many   nights:  smiling,   realizing   how  much   I   have   in   common  with  people,  flir[ng,  talking  about  our  jobs.      But   unlike   many   of   the   people   here   I   have   an  early   morning.   Most   of   them   work   in   the  crea[ve   industries.   But   kiosk   and   manufactory  people  tend  to  be  up  and  to  work  by  9AM.      I   go  find  Susan  and   tell  her   it  was  nice   to  meet  her.   She’s   not   bothered   I’m   leaving,   of   course.  I’m  not  quite  sure  what  she   thinks  of  me.  She’s  with  some  friends.  She  gives  me  a  hug  goodbye.  My  car  pulls  up  on  the  gravel  path  outside.      I  look  around  but  no  one  else  needs  a  ride.  I’m  a  lible   saddened   by   that.   I   let   the   car   drive   me  home.    When   the   car   reaches   my   apartment   I   get   out  and   it   drives   away.   My   front   door   unlocks  automa[cally  and  I  walk  in.        

It’s   a   very   quiet   place,   my   apartment.   I   like   it  simple.  No   screens,   just   a   few   chairs.   There’s   a  kitchen  manufactory  but  I  hardly  use  it.  It  feels  a  lible   empty   tonight,   to   be   honest.   My   swim  trunks   are   wet   and   I   wonder   why   I   didn’t   just  leave   them   for   the   car   company   to   deal   with.  Then   I   think   for  a  moment  about  hanging   them  up   to   dry,   but   it’s   going   to   be   Fall   soon   and   I  probably  won’t   go   swimming   again   this   season,  so  why  bother?  They’ll   feel  weird  hanging  up   in  front  of  the  nice  white  walls.  I  throw  them  in  the  composter   and   it   begins   to   beep.   Something   is  wrong.      I   retrieve   them   and   feel   the  weight   of   the   lake  stone  in  the  pocket.  I  pull  it  out.    It’s   very   preby,   very   old,   just   a   rock,   of   course.  But   it’s   also   something   solid   and   permanent.   I  like  that  another  human  being  gave  me  this  old,  solid,   ar[fact   of   the   earth.   It’s   a   welcome  reminder   of   just   how   long   this   world   has   been  here.   I   like   that   it   came   from  Susan.   I’ll   see  her  again,   I’m   sure   of   it.   I   put   the   rock   on   a   small  shelf   above   the   kitchen   units,   and   it   catches  some   of   the   moonlight   through   the   window.   I  am   very   pleased   with   the   effect.   Then   I   throw  the  swim  trunks  away  again,  and  the  composter  accepts  them  without  complaint.        This   ar[cle   is   a   part   of   GE’s   “What’s   Next”  collec[on   that   gathers   perspec[ves   from   the  makers   of   tomorrow.   Do   you   have   a   vision   for  the   future?   Tweet   @generalelectric   for   the  opportunity  to  collaborate  on  “What’s  Next.”    

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16  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

Para  conhecer  todos  os  conteúdos  disponíveis  visite  www.inovaconsul[ng.com    

Notas  

The  World  in  2033  and  in  2064  

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17  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

contato@inovaconsul[ng.com    www.inovaconsul[ng.com  

conteúdos  

Estudos  e  Relatórios  de  Pesquisa:    •  futuro,  prospec[va  e  foresight  •  drivers  &  megatendências    •  tendências  comportamentais  •  tendências  de  negócio  •  tendências  setoriais  •  insights  de  negócio    Conteúdos  Acadêmicos  e  Empresariais    Futuro,  Tendências,  Inovação:  •  ar[gos  •  papers  •  apresentações  •  livros    •  cri[cas  literárias  •  research  notes    

consultoria   educação  –  INOVA  BUSINESS  SCHOOL  

Futuro  e  Tendências  •  futuro,  prospec[va  e  foresight  

aplicado  à  estratégia  de  negócio  •  predições  e  [melines  •  tradução  e  aplicação  de  

tendências  no  negócio  •  gestão  por  cenários  e  

mapeamento  de  realidades  futuras  

•   trend  maps  &  visão  2020    Inovação  •  mindset  inovador  •  criação,  construção  e  

disseminação  corpora[va  de  programas  de  cultura  e  gestão  da  inovação  

•  inovação  estratégica,  modelos  e  projetos  de  inovação    

•  empreendedorismo  corpora[vo  •  design  thinking  aplicado  à  gestão  •  cria[vidade  e  idea[on  •  geração  de  insights    

MBA  Execu[vo  e  Pós-­‐MBA  com  especializações  inéditas  nas  áreas  de:  •  tendências  e  inovação  •  cria[vidade,  storytelling  e  design  

thinking  •  empreendedorismo,  marke[ng,  

branding  e  comunicação  •  estratégia,  negócios  digitais  e  

midias  sociais  •  finanças,  pessoas  e  operações    Palestras  In  Company  sobre  os  temas:  •  futuro:  visão  2050  •  design  thinking  ac[on  lab  •  storytelling,  cria[vidade,  

pensamento  lateral  e  es]mulo  cria[vo  

•  tendências  e  insights  para  negócios  

•  ferramentas  e  metodologias  para  conhecer  o  futuro  e  as  tendências  

 Programas  In  Company  com  os  temas:  •  observatório  de  tendências  •  Branding  •  Storytelling  •  Empreendedorismo  •  Corpora[vo  •  inovação  estratégica  •  cria[vidade  e  design  thinking  •  audit  e  desenvolvimento  de  

competências  de  inovação    Masters  de  Especialização  •  coolhun[ng  e  pesquisa  de  

tendências  •  gestão  da  inovação  e  inovação  

estratégica  •  como  fazer  apresentações  e  falar  

em  público  

INOVA  CONSULTING      

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18  INOVA  CONSULTORIA  DE  GESTÃO  E  INOVAÇÃO  ESTRATÉGICA  LTDA  TODOS  OS  DIREITOS  RESERVADOS  

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