The Use of Training Management Systems in Ab Initio Pilot Training for

Optimal Performance

David Freiwald, PhD Vice President Aviation Standards and Quality

AeroGuard Flight Training Center Phoenix, Arizona

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About us

• Since 1999, AeroGuard has graduated over 5,000 pilots with an

average of 400 cadets enrolled in any given year, many of whom are

currently employed by the largest airlines in the world across one

million flight hours

• AeroGuard offers comprehensive training programs for both national

and international airlines

• A fleet of 60 aircraft, three locations, and over 200 staff

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What is it?

• A software application for the administration, documentation,

tracking, and reporting of instructor-led-training programs

• TMSs are focused on back-office processes and are considered a tool

for corporate training administrators

• They can be complemented by other learning technologies such as

a learning management system

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TMS versus LMS

• A Learning Management System is a software that helps manage

eLearning, by enabling content management, course delivery, and

progress tracking

• A Training Management System is a software that helps training

organizations streamline and optimize the back-office training

processes for Instructor-Led-Training

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More than just content delivery

• A TMS is not the tool you want if you need something to manage

content

• It’s the tool you want to ensure that all the processes that happen before and after the class are as streamlined as possible

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Traditional LMS

• Blackboard

• Canvas

• Moodle

• Google Classroom

• Focused on content delivery and

tracking

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First-generation TMS

• Talon ETA

• FlightCircle

• Flightlogger

• Focused on resource

management and record keeping

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Custom solution for integration

• AeroGuard uses a custom

solution provided by AeroApps

Technology

• Cross-platform rich media

content delivery, analytics, and

full operational integration

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But what can I do with it?

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Preflight planning

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Mass and balance / Performance

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Flight risk assessment

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Traditional content delivery

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Procedure training and checking

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Insights gained:

• By individual

• By class

• By period

• By any parameter in the

database

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Analytics

Analytics

Students:

• Correlation between ICAO English level and pass rate

• Time to milestones and incident data

• Demographics and time to milestones

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Staff:

• Student pass rate and hours instructed

• Timeline fit to student pass rate

• Internal to external pass rates

Determine leading indicators of student and staff success

Our results

• Modern web-based analytic methods drive continuous improvement

cycle for content, delivery, and training

• Significant reduction in development and delivery cycles

• Procedural compliance greatly enhanced over previous tools

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Our customers’ results

• Aggregate first attempt pass rate increased by 11% in 14 months

• Student timeline decreased by nearly 24%

• Overage billing decreased by 64% YTD

• Learner satisfaction measures correlate directly with decreased

timeline and first attempt pass rate

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Next steps

• Conduct a training needs assessment

• What gaps exist?

• Are they cost-effective to fill?

• Identify multiple vendors through RFP process

• References are essential – who, what, and when?

• Review implementation timeline – and expand it

• Prepare your organization through the change management process

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Conclusion

• Training Management Systems are about more than delivering

content

• Valuable tools for managing the entire life-cycle of student learning

• Robust integration strategies allow realization of cutting-edge, airline-

like efficiencies of scale which benefit both the learner and the

business

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Thank you!

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