the university marketer's guide to a student life cycle
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STUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTLIFE CYCLESTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENTSTUDENT
THE UNIVERSITYMARKETER’S GUIDE
TO A
MARKETING TACTICS TO REACHSTUDENTS WHERE THEY ARE
Increase your SEO presenceto attract prospective
applicants and make sure you’re showing up intheir search queries.their search queries.
MOBILEFRIENDLY
Even when at home, 2 in 3 researchers use mobile devices when researching education.Is your website equipped to
handle and directmobile traffic?LEAD
NURTUREFollow up with prospective applicants who have shown
interest in your schoolwith emails, direct
mail, and more.
Be sure you are ready for applicants!Is your messaging cohesive?
Is your application process streamlined?Is your website updated and mobile friendly?
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETING
VIDEO
MOBILEFRIENDLY 83% of query paths begin with
a non-branded term — is your university showing up?
Make sure it is withincreased SEO efforts in
the weeks prior toapplication deadlines.
VIDEO
USP67% of students use videos
to understand specif ic features of a school, including housing
options. Showcase yourschool with videos that
appeals to studentsand their parents.
What is your university’s uniqueselling point (USP)? In other
words, how will you respond whena potential student asks,
“Why should Igo here?”
RESLIFE
PRESTIGE
SPORTS
ACADEMICS
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETING
RESLIFE
PRESTIGE
SPORTS
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETING
YES NOYour approach will vary
depending on your answer:Is university housing
required for freshmen?
Start helping students narrow down their
dorm choices.
QUIZ BEGINCAMPAIGN
Start marketing the benefitsof living in universityhousing to those who
are eligible.
DIRECTMAIL
SOCIALMEDIA
BEGINCAMPAIGN
DIRECTMAIL
In the meantime ...
SOCIALMEDIA
VIDEOS
VIRTUALTOURS
EMAILS
LEADNURTURE
On-Campus
HOUSING DEADLINE
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETING
AUG-SEPT
MARKETINGANALYSIS AND CONSULTING
EMAILS
Marketing during this phase will depend on a f irst-year student’s answer to the following: Where am I going to live next year?
ONCAMPUS
These are typically less furnished options withless Res Life, but offer
more freedom.
PUSHSOPHOMORE
HOUSING
?MARKETUNIVERSITY
OPTIONSUse surveys and
targeted emails andmailers to push
benefits.Start helping students
narrow down their choices of dorms
QUIZ
AUG-SEPT
Spend the f irst 6 weeksmarketing res life
events to freshmen
MARKETINGANALYSIS AND CONSULTING
Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETING
DEC
Target parents off irst-year students and
push sophomorehousing options.
DIRECTMAIL AND
EMAILS
Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Where am I going to live next year?
Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Where am I going to live next year?
Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Where am I going to live next year?
Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s Marketing during this phase will depend on a f irst-year student’s
WORD OF MOUTH,
SOCIAL MEDIA,AND
EMAILSOCT
OFFCAMPUS
DEC
SOPHOMORE TOJUNIOR YEAR
ONCAMPUS
PROMOTEJUNIOR
AND SENIORHOUSING
OFFCAMPUS
MARKETUNIVERSITY
OPTIONSAND
BENEFITSHighlight job
opportunities to build resumes within the res
life program.
JUNIOR YEARJUNIOR YEARJUNIOR YEARJUNIOR YEARJUNIOR YEAR
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGWORD OF MOUTH,
SOCIAL MEDIA,AND
EMAILS
ONCAMPUS
PROMOTEJUNIOR
AND SENIORHOUSING
UNIVERSITY
Marketing during this phase will depend on a student’s answer to the following: Where am I
going to live next year?
Also Res Life Program opportunities!
SENIORYEAR
Let students speak forthemselves! Collect
testimonials from residents to use for future
marketing efforts.
INFOGATHERING
Learn about your different demographics and what they’re looking for in housing. You can
use these insights in thefuture for quiz options
and targeted messaging.
STUDENTTESTIMONIALS
MARKETINGCHECKLIST
MARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETINGMARKETING
WWW.THELYST.COM/HED