The Tourism BusinessThe Tourism Business

Chapter 5 Hospitality and Tourism Chapter 5 Hospitality and Tourism BookBook

History of TourismHistory of Tourism Travel is from the French word “travail”Travel is from the French word “travail”

Meaning much work goes into planning and Meaning much work goes into planning and trip and traveltrip and travel

Pineapple sign = welcome, warmth, Pineapple sign = welcome, warmth, friendlinessfriendliness

Relied on the development of transportation Relied on the development of transportation (pgs 11 – 13)(pgs 11 – 13)

The Growth of TourismThe Growth of Tourism

Dual Family IncomeDual Family Income Disposable Income= money left over after Disposable Income= money left over after

expenses have been paidexpenses have been paid Baby Boomers= people over 55 traveling- may Baby Boomers= people over 55 traveling- may

need different accommodations, etc.need different accommodations, etc. Health= tours for disabilities and people with Health= tours for disabilities and people with

health care problems like Make a Wish health care problems like Make a Wish foundationfoundation

Leisure Time= long weekends and holidaysLeisure Time= long weekends and holidays

New Transportation Options= new low cost New Transportation Options= new low cost airlines make it easier to travel for lessairlines make it easier to travel for less

The Internet= convince of booking on line / The Internet= convince of booking on line / the do it yourself approachthe do it yourself approach

Niche Market= bases travel on specific interests Niche Market= bases travel on specific interests ExamplesExamples

Travel for the disabled- 71% of these adults with Travel for the disabled- 71% of these adults with disabilities traveled at least once last year (What disabilities traveled at least once last year (What special accommodations might a senior citizen need)special accommodations might a senior citizen need)

Adventure Travel- outdoor activities, hiking, boating, Adventure Travel- outdoor activities, hiking, boating, mountain climbing { What would you like to do mountain climbing { What would you like to do here… whitewater rafting,etc.}here… whitewater rafting,etc.}

Geotourism= in an exotic place, wildlife Geotourism= in an exotic place, wildlife placesplaces

Agritourism = visiting a working farm or Agritourism = visiting a working farm or agriculture or holitcultlure place- maybe horse agriculture or holitcultlure place- maybe horse park or dude ranch too.park or dude ranch too.

Economic ImpactEconomic Impact $100 for a hotel room$100 for a hotel room$40 wages$40 wages$20 produce from local farmer$20 produce from local farmer$20 food for hotel$20 food for hotel$20 profit$20 profit

Employee spends of the $40Employee spends of the $40$20 shoes$20 shoes$10 groceries$10 groceries$10 savings$10 savings

In 2002, US residents and travelers spent more In 2002, US residents and travelers spent more than $545 billion on travelthan $545 billion on travel

Income generated produced 7.2 million jobs Income generated produced 7.2 million jobs for Americansfor Americans

1 out of every 18 jobs is in the Hospitality or 1 out of every 18 jobs is in the Hospitality or Tourism BusinessTourism Business

Reason to TravelReason to Travel

Why do you travel??Why do you travel??List on pg 98List on pg 98Business and LeisureBusiness and Leisure Economic Impact- 1 out of every 8 people is Economic Impact- 1 out of every 8 people is

directly or indirectly employed in the industrydirectly or indirectly employed in the industry Travelers in US spend… 17,000 per second, 1 Travelers in US spend… 17,000 per second, 1

million per minute, 60 million per hour, 1.4 million per minute, 60 million per hour, 1.4 billion per daybillion per day

Types of ToursTypes of Tours Package Tour= prearranged tour that offers value, guaranteed Package Tour= prearranged tour that offers value, guaranteed

sight seeing and a quality productsight seeing and a quality product

Charter tour= tour operator buys all the seats on an airplane, Charter tour= tour operator buys all the seats on an airplane, train, bus, etc. train, bus, etc.

Independent tour- guests can choose from dates, optionsIndependent tour- guests can choose from dates, options

Hosted tour- host at each destinationHosted tour- host at each destination

Escorted or guided tour- structured toursEscorted or guided tour- structured tours

Customized tour- more expensive and specially designedCustomized tour- more expensive and specially designed

ACTIVITY- imagine you are a tour guide for ACTIVITY- imagine you are a tour guide for NKY- write a script and places you will go – NKY- write a script and places you will go – read aloud in classread aloud in class

Research any tour in the United StatesResearch any tour in the United States

Transportation ProvidersTransportation Providers AirAir GroundGround WaterWater

Air- Wright Brothers first successful flight 1903, jet service available in Air- Wright Brothers first successful flight 1903, jet service available in 19521952

-Frequent flyer program- in which an airline offers free travel, upgrades, and -Frequent flyer program- in which an airline offers free travel, upgrades, and discounts to program members. Accumulate miles in form of pointsdiscounts to program members. Accumulate miles in form of points

-lost of jobs available in airline – onboard positions or ground positions-lost of jobs available in airline – onboard positions or ground positionsHow have the events of 9-11 affected airline industry? Have discussion with How have the events of 9-11 affected airline industry? Have discussion with

students in groups and then report to class {or on demand writing}students in groups and then report to class {or on demand writing}

Ground- rail, car, bus, vans, shuttle service, taxiGround- rail, car, bus, vans, shuttle service, taxiWhat is the advantage and disadvantage of using What is the advantage and disadvantage of using

the train as mode of transportation. the train as mode of transportation.

Water transportation- ferry, Water transportation- ferry, freighters,riverboats, yachts, cruisesfreighters,riverboats, yachts, cruises

Read pg 108 carnivalRead pg 108 carnivalCruises- accommodations, food service, Cruises- accommodations, food service,

entertainment,entertainment,