the three speeds of effective collaboration
DESCRIPTION
The Three Speeds are a simple and effective model to think about collaboration strategy, adoption and tool selection for companies. From a talk I gave at MEX 2013 (London). Here one of the examples I gave, about Atos switching away from email: http://www.ft.com/cms/s/0/11384220-8761-11e2-bde6-00144feabdc0.html#axzz2fv5QOuzHTRANSCRIPT
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Davide ‘Folletto’ Casali
THE THREE SPEEDS OF EFFECTIVE COLLABORATION
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Designer Startup Advisor
NIGHT.EU
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Manifesto Ibridima n i f e s t o i b r i d i . o r g
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@Folletto
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PART 1
HABITS FLOW
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“
”Forrester Research Report
Approximately 70%of projects failbecause of lack
of user acceptance.
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PROCESSES ARE STATIC,SLOW TO CHANGE, ABSTRACT
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MODELWhat you think happens
REALITYWhat really happens≠
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REAL FLOWS EXIST ACROSS PROCESSES
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That’s perfectly fine!
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PART 2
THREE SPEEDS
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— COLLABORATION —YOU + OTHER + OBJECTIVE
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COLLABORATION HAS DIFFERENT LEVELS
LEVELS
LEVELS
LEVELS
LEVELS
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THERE IS NO ‘ONE’ COLLABORATION TOOL
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QUICK CHATS
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EMAIL EXCHANGES
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DOCUMENTATION
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REALTIME ASYNC STORAGE
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REALTIME ASYNC STORAGE
one-to-one one-to-few one-to-manyyou must be there you will be there you’re not there
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REALTIME
SkypeMessenger
PhoneMeetings
“Chat”
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ASYNC
EmailSocialcast
YammerForum
“Activity Flow”
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STORAGE
ConfluenceSharepoint
JiraGitHub
“Database”
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RULE #1Your collaboration strategy must cover all the three speeds to be effective.
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COROLLARYThere’s no single collaboration tool that fits all the three speeds.
RULE #1Your collaboration strategy must cover all the three speeds to be effective.
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Confluence
Skype
SharePoint
GitHub
Lync
Socialcast
Yammer
Box
STORAGEASYNCREALTIME
* this is about effective and simple features not simply a feature checklist
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Most vendors consider this synonymous with social
ASYNC“Activity Flow”
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+ +
REALTIME ASYNC STORAGE
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RULE #2Don’t put two competing solutions at the same layer.
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COROLLARYFace to face meetings don’t count unless you’re a small startup.
RULE #2Don’t put two competing solutions at the same layer.
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+ +
STORAGEASYNCREALTIME
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+ +
STORAGEASYNCREALTIME
Lync Socialcast SharePoint
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+ +
STORAGEASYNCREALTIME
IRC P2 WordPress
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+ +
STORAGEASYNCREALTIME
Skype Confluence Confluence
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+ +
STORAGEASYNCREALTIME
HangoutsGoogleMail
GoogleDrive
HangoutsGoogleMail
GoogleDrive
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RULE #3Allow some form of integration between the three speeds.
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COROLLARYIf possible integrate also the existing company systems through APIs.
RULE #3Allow some form of integration between the three speeds.
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PART 3
STRATEGIES
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STORAGEASYNCREALTIME
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STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype Email Box
Skype Email Confluence
UNIT 3 Meetings SocialCast Box
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STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype
Email Confluence
UNIT 3 Meetings SocialCast
Box
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STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype
Email Confluence
UNIT 3 Meetings
SocialCast Box
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STORAGEASYNCREALTIME
UNIT 2
UNIT 1
Skype
Email Confluence
UNIT 3 Meetings
SocialCast Box
BRIDGE
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+ +
REALTIME ASYNC STORAGE
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“
”Bruno Munari
To complicate is easy, to simplify is hard.To complicate, just add,
everyone is able to complicate.Few are able to simplify.
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Thanks.
@Folletto