R Responsible to perform the task

A Accountable for the task being completed

C Consulted with prior to the activity being performed

I Informed that the task has been completed

Step Task R A C I

1 Create Project Charter DJ, JK JK TS, MO

2 Distribute Charter for comments JK JK DJ, TS

3 Schedule approval meeting DJ, JK JK TS

4 Lead approval meeting JK, TS TS

5 Schedule project kickoff session DJ JK TS TS

6 Distribute approved Charter DJ TS JK, MO

Stage ActionCatalyzing Leadership’s task of bringing an abstract idea to concrete

fruition

Encoding The Champion’s task of clearly communicating the need for change

Imagining The leader’s words become ideas in the minds of close followers

Uniting Once the vision of change becomes clear to a few key people, it quickly becomes visible to others

Fitting Organizational leadership is engaged to seek out and address parts of the enterprise that do not align with the vision

Gelling Leadership drives the change through all levels of the organization and instilling into the culture

Robbins, Harvey and Michael Finley. Why Change Doesn’t Work. New Jersey: Peterson’s, 1996.

Business Strategy

HR Strategy

BEGINNING IMPROVING SUCCEEDING LEADING

Year OneStandardization

Year TwoStablization

Year ThreeIntegration

Year FourAcceleration

1 2 3 4 5 6 7 8 9

Part/Process Failure ModeFailure

Effects

Severity

[1 - 10]Causes

Frequency

[1 - 10]Controls

Prob of

Detection

[1 - 10]

RPN [1 -

1000]

(Sev * Freq *

Prob)

Integration Lack of DataLoss of

Function9

Incompatible

Systems4 Full Review 9 72

Lack of DataLoss of

Function7 Missing Info 8 Data Owner 9 112

Training Missed EEsLack of

Knowledge5 New hires 3

New hire

report2 30

Missed EEsLow

Adoption4

Poor

communication5 Testing 5 100

Failed

Execution

Lack of

Knowledge5 Poor Trainer 1 References 2 10

ProjectCartoon.com

CUSTOMERS

INTERNAL EXTERNAL

Quality Delivery

Cost

Service and Safety

CorporateResponsibility

Secondary Objective

Secondary Objective

Y X – Level 1 X – Level 2

Secondary Objective

Primary Objective

Goal

Goal

Goal

Goal

Cost of Ownership

Implementation

Y X – Level 1 X – Level 2

Vendor Relationship

HRIS Replacement

Ease of Integration

Ample Training

Robust Functionality

Low Complexity