the supervisory relationship – 2015./file/isw_superviso… · think of ten associated concepts /...
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The Supervisory Relationship – 2015.
To think about whatis meant by the“supervisoryrelationship?”
To look at whatresearch tells us?
To reflect upon and practiseways of being insupervision.
To consider issues of powerand difference.
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What does this tell you / suggest to you aboutthe diadic process we are talking about.
Think of the word “Supervisor” (out of the context of today!) –Think of ten associated concepts / words / pseudonyms
Do the same for the word “Relationship”
In pairs (or threes)
Supervisor
Relationship
Reflect
Deconstruction Exercise
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Looks over people
Boss
Examiner
Takes care of people
Checking on you
A naïve construction of“supervision” ?
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Individual Power – associated with thecharacteristics / “personality” of the supervisor
Role Power – inherent power differentialbetween supervisor and supervisee
Cultural Power – power specific to aperceived dominant ethnic grouping
Ryde (2000) defines different “powers”that may be active in supervision
Cited by Nimisha Patel, 2004; 2012.
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Raheim, White, Denborough, Waldegrave, Tamasese,Tuhaka, Franklin, Fox and Carey.
An invitation to address privilege and dominance.
“...the word ‘privilege’ is used...to describe unearned rights, benefits, immunity andfavours that are bestowed on individuals and groups solely on the basis of their race,culture, religion, gender, sexual orientation, physical ability, or other key characteristic.”
“some of us experience privilege in a wide range of domains (e.g. white, professionalheterosexual men experience privilege in relation to race, class, gender and sexualorientation), while others may experience privilege in very few, if any, domains of life.Responsibilities for addressing privilege are therefore not equal.”
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Exercise
Privilege and Prejudice
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(1) Making things equivalent
(2) Confusing experience of individual hardship with considerations of privilege
“unless we routinely examine the operations of power and our place within these operations, we fail tonotice how we are liable to inadvertently impose our expectations, our cultural ways, our ways ofthinking, on the people with whom we work.” Salome Raheim (2012)
Restraints upon talking about privilege…
(3) Dividing from others – somebody else is worse at this than us(4) Fear of addressing it being divisive(5) All talk and no action(6) Changing the focus of the conversation(7) Undermining the messenger – you are not talking about “it” in the right way(8) Having to pretend you “know” about experiences/issues you do not knowabout.
The concept of “privilege” and talkingabout it…Cheryl White et al, 2012
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Power and Privilege in relation to:
GenderRace
ReligionAge
AbilityClass
CultureCreed
EthnicitySexuality
Sexual Orientation
THE SOCIAL GRRAACCCESS (Burnham,2005)
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Social Grraacceess, John BurhnamIn pairs, identify a situation where you have been supervised by OR have supervisedsomebody you consider similar to yourself.
Working through the Social GGRRAACCEESS, talk about the way in which power/privilegemay have featured. Pay particular attention to:
(1) The GGRRAACCEESS that may not seem immediately relevant in that relationship
(2) Your understanding of why you had not thought them relevant
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“The fish in the bowl cannot see the water”
Vikki Reynolds (2012)
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“Supervision” is a concept inherent in many spheres of life. The following is borrowedfrom a textbook for Curates. Interestingly, the relationship defined is informed byhealth service supervision guidance.
“A curate will hope to receive inspiration, guidance, support and advice fromtheir training incumbent, but they will also know that they should expect somedegree of discipline….However, power is not all on one side in this partnership:the incumbent is also looking for support, for a colleague, for fresh vision and forsome affirmation of their own skills and experience.”
The supervisory relationship in context
John Witcombe, 2005.
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What could you have done?
Give an example of a time when you have been cognisant of such issues insupervision.
What did you do?
What would the other person have liked you to have done?
What would you have liked them to do?
So….what do we do with our “taken for granted” knowledgepower or privilege in supervision?
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(3) How did your experience of it at the time differ from that whichyou now describe?
(1) Discuss a supervisory relationship that you would define as“good”(2) Looking back, what are the features of the relationship thatmakes you define it in this way?
What is a “good” supervisory relationship
In pairs:Each person speaks without interruption –answering questions (1) to (3).
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(3) How did your experience of it at the time differ from that whichyou now describe?
(1) Discuss a supervisory relationship (or experience) that you woulddefine as “negative”(2) Looking back, what are the features of the relationship thatmakes you define it in this way?
(4) What do the previous two slides tell you about the nature of thesupervisory relationship?
What is a “negative” supervisoryrelationship
In pairs:Each person speaks without interruption – answering questions(1) to (3).Then answer (4) in dialogue
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Hirons and Velleman (1993) ‘Factors which might contribute to effectivesupervision’ Clinical Psychology Forum 57:11-13
HELPFUL
• Direct guidance on clinicalwork
• Joint problem solving
• Reassurance
• Theory-practice linking
• Soliciting ideas from trainee
NOT HELPFUL
• Telling the trainee whatto do
• Lack of direction intherapy
• Talking to trainee asthough they are client
What do trainees report as helpful in supervision?
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Cushway & Knibbs (2004)
HELPFUL
Rapport & Safety
• affirming & safe, emotionalsupport, supervisor qualities,supervisor self-disclosure
Client Focus and Challenge
• e.g. challenge and direction,introducing new ideas, reflection,direct learning
NOT HELPFUL
• Unbalanced
• Developmentallyinappropriate
• Intolerant of differences
• Poor model ofpersonal/professionalattributes
• Untrained
• Professionally apathetic
What do trainees reports as helpful in supervision?
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A grounded theory of effective SR’s(Beinart, 2002;2004)
FRAMEWORK OF THE SUPERVISORY RELATIONSHIP
BOUNDARIED
Respectful Open Supportive Committed
PROCESS OF SUPERVISORY RELATIONSHIP
COLLABORATIVE
Sensitive to need Educative Evaluative
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• Building on the work of Beinhardt
• 284 trainee clinical psychologists
• Good reliability and validity
• 6 principal components
• Safe base/structure/commitment/reflectiveeducation/role model/formative feedback
Supervisory Relationship Questionnaire(Palomo 2004)
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SAFE BASE
Trainee feels able to raise difficult issues (valued/respected/safe)
Supervisor is supportive/trustworthy and responsive to supervisee needs
Collaborative environment
Shared goals and expectations of supervision
Similarities to qualities of therapeutic relationship
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STRUCTURE
Practical boundaries set up and protected by the supervisor
Time
Structure of session
Regular
Scheduled in advance
Uninterrupted
Not regularly cut short
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COMMITMENT
Supervisor is interested in and committed to task of supervision
Does not see trainee as a burden
Higher for elective placements
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REFLECTIVE EDUCATION
Able to use and facilitate learning about a range of models
Makes theory practice links
Reflects on the supervisory process (incl.power differential)
Enables reflection
Sensitive to unspoken anxieties
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ROLE MODEL
Supervisor perceived as:
Skilled and knowledgeable
Respectful of clients
Respectful of colleagues
Respectful of trainee
Viewed as possessing special knowledge, credibility and integrity
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Formative feedback
Constructive
Balanced
Regular
Positive and negative
Developmentally appropriate
Helps supervisee develop a sense of their own strengths andweaknesses
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Grounded theory study of supervisors’perspectives on their SRs, Clohessy
(2008)Sought to:
• Understand how supervisors perceive SR with trainee ClinicalPsychologists
• The ways in which they contribute positively to such relationships
• How they identify and resolve problems in this context
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Clohessy (2008) RESULTSGrouped as follows:
1. Contextual influences on the SR
(a) Integration with the team
(b) Influence of the Course
(c) What trainee and supervisor bring (prior experience, values,models of therapy)
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2. The flow of supervision
(a) The reciprocity of perceived “investment” (supervisor) and“openness to learning” (trainee) demonstrated through:
i. Good beginnings
ii. Establishing boundaries and expectations
iii. Spending time together
iv. Being enthusiastic
v. Being proactive
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3. Core Relational Factors
(a) Interpersonal connection and emotional tone
(b) Creating and maintaining safety and trust
(c) Being open and honest
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Problems in Supervision
PROBLEMS IN THE SUPERVISORYRELATIONSHIP
Attempts at Resolving Problems
Supervisors talked about theimportance of:
(a)Noticing
(b)Gathering Information
(c)Formulating
(d)Intervening
Can be in anydomain: i.e.• Context• Flow• Relationship
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Managing problems in the SR• Explore problem collaboratively
• Clarify misunderstandings
• Re-establish boundaries
• Spending more time together
• Building on positive experiences
• Maintaining positive non-blaming stance
• Importance of commitment to change
• Resolution vs remaining concerned
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Supervisor:Your trainee is in his/her second year and has been on placement with you for twomonths of a six month placement. You have noticed that staff in your team appear, “cool”towards him/her and that your trainee has a slightly “patronising” tone towards them in contrastto quite a deferential tone with you. However, you have no concerns about the way in whichyour trainee communicates with with clients.
Trainee:Your supervisor is always incredibly positive and supportive with you. Previousexperience of another placement has made you anxious about receiving negative feedback. Youfelt criticised in the past for using “colloquial language” with your supervisor. You are reallyenjoying your placement so far.
In Groups of 3:
Feedback – noticing / reflecting
(1) Identify: Observer (advisor), Supervisor, Trainee(2)Observer reflect for 5 mins upon how the supervisor might approach discussion about thiswith the trainee (provide framework for doing so)(3) Trainee and Supervisor play out scenario (passive observer) using advice given
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Observer – make observations / note points of curiosity about theprocess – i.e., “I noticed that….” “I wonder if….”
Supervisor and Trainee – reflect together upon the process –supervisor noting how observer’s advice contributed to their ownstyle of feedback.
Feedback – noticing / reflecting
Any learning points?
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Beinart, H (2004). Models of supervision. In I. Fleming & L. Steen, Supervision and ClinicalPsychology, pp 36-50.Bordin, E. S. (1983). A working alliance model of supervision. The Counselling Psychologist, 11, 35-41.Burnham, J., Palma, D, Whitehouse, L. (2008) Learning as a context for differences and differencesas a context for learning. Journal of Family Therapy, 2 (4), 529 - 542Cushway, D. & Knibbs, J (2004). Trainees’ and supervisor’s perceptions of supervision. In I. Fleming &L. Steen, Supervision and Clinical Psychology, pp 182-185.Efstation, J. F., Patton, M. J., & Kardash, C. M. (1990). Measuring the working alliance in counsellorsupervision. Journal of Counseling Psychology, 37(3), 322-329.Patel, N. in Fleming, I & Steen L., (2012) 2nd Edition, Supervision and Clinical Psychology, Routledge,London.
References
THE END