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The Solution Room: Burning Issues Resolved Michigan Meetings Expo Tuesday, June 18, 2013

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Aaron Wolowiec, MSA, CAE, CMP, CTA delivered this presentation during the 2013 Michigan Meetings Expo on Tuesday, June 18, at the Suburban Collection Showplace in Novi.

TRANSCRIPT

Page 1: The Solution Room

The Solution Room: Burning Issues Resolved

Michigan Meetings Expo

Tuesday, June 18, 2013

Page 2: The Solution Room
Page 3: The Solution Room

Overview

What is it?• Innovative framework

for sharing • Personal consulting

session • Issue or topic of

importance to you

What do I need to do?• Locate the worksheets:

– Consultation Report Sheet– Personal Notes Sheet

• Follow along as we review the instructions

• Write your name at the top of each worksheet

• Be cognizant of the time

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Workplace Challenge

• Working by yourself, reflect on yesterday’s:– Presentations– Discussions

• Identify a single workplace/meeting management challenge about which you would like guidance or advice from others.

• Write this challenge on the Consultation Report Sheet in the box provided.

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Workplace Challenge

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Workplace Challenge

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Workplace Challenge

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Clarify Your Challenge

• Now, pass your Consultation Report Sheet to the person on your right.

• Quickly explain to your neighbor what exactly you meant by what you wrote down.

• Learn from the person on your left what was meant by what he or she wrote down.

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Clarify Your Challenge

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Clarify Your Challenge

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Clarify Your Challenge

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Consultation Round 1

• RECORDER: Reads aloud the challenge to the table.

• TABLEMATES: Provide feedback, suggestions and recommendations about this challenge.

• RECORDER: Documents the conversation on the Consultation Report Sheet.

• COUNSELED PARTICIPANT: Listens, converses and takes notes via the Personal Notes Sheet.

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Consultation Round 1

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Consultation Round 1

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Consultation Round 1

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Consultation Round 1

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Consultation Round 1

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Consultation Round 2

• RECORDER: Reads aloud the challenge to the table.

• TABLEMATES: Provide feedback, suggestions and recommendations about this challenge.

• RECORDER: Documents the conversation on the Consultation Report Sheet.

• COUNSELED PARTICIPANT: Listens, converses and takes notes via the Personal Notes Sheet.

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Consultation Round 2

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Consultation Round 2

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Consultation Round 2

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Consultation Round 2

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Consultation Round 2

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Consultation Round 3

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Consultation Round 3

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Consultation Round 3

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Consultation Round 3

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Consultation Round 3

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Consultation Round 4

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Consultation Round 4

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Consultation Round 4

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Consultation Round 4

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Consultation Round 4

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Consultation Round 5

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Consultation Round 5

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Consultation Round 5

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Consultation Round 5

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Consultation Round 5

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Consultation Round 6

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Consultation Round 6

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Consultation Round 6

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Consultation Round 6

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Consultation Round 6

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Action Items

• Each Consultation Report Sheet should be passed back to its owner.

• Take the next few minutes to review the guidance/advice you received.

• Identify one actionable item that best supports your challenge and can reasonably be explored within the next 30 days.

• Write down your chosen action item at the bottom of the Consultation Report Sheet.

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Action Items

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Action Items

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Action Items

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Accountability Partners

• Choose an accountability partner.• Identify solutions to roadblocks or challenges

that may arise within the next month.• Record the name/contact information for this

individual on your Consultation Report Sheet. • At a minimum, check in with one another via

phone or email twice.– 15 days from today and 30 days from today

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Accountability Partners

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Accountability Partners

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Accountability Partners

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• Refine ideas– Action items– Resources– Completion dates

• Implement ideas• Accountability

– Partner/team• Evaluate/repeat

Next Steps

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Aaron D. WolowiecMSA, CAE, CMP, CTA

(616) [email protected]