the scope of management - loudoun county public schools · what is management? definition tasks /...
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Business Management
The Scope of ManagementWhat is management?
What are the specific tasks and responsibilities of management?
What is Management?DEFINITION
TASKS / RESPONSIBILITIES
Ensuring that the business works
Making sure people want your products
Making sure business is running well – prices, profit, customer service
Process – multiple steps & keeps going
QualityPricingCustomer’s needs Imports / exportsMarketingNeed for product
Today’s Objectives We will describe management roles,
functions, and skills.
What is Management? List a word that comes to mind when you hear the
word “management”.
Four Functions of ManagementPlanningOrganizingImplementingControlling
PlanningAnalyzing information and making decisions about what needs to be done
OrganizingDetermining how
plans can be accomplished most effectively
Arranging resources to complete work
Includes staffing
ImplementingCarrying out the
plansHelping employees
to work effectivelyMore day-to-day
management activities
ControllingEvaluating
results to determine if the company’s objectives have been accomplished as planned
Management SkillsWhat are the skills used to efficiently
channel resources and resolve conflict?What types of skills do you think
managers should have?
Skills Managers NeedCommunication SkillsHuman Relations
SkillsTeamwork SkillsProblem-Solving SkillsOrganizational Skills
SummaryWhat is management?What are the Functions of Management?
It is the responsibility of the business owner & managers to define the goals of the company and shape its purpose. Consider the vision & mission statements of some of today’s biggest companies.
Business Management
Last Class . . . We described management roles,
functions, and skills
Today’s Objectives We will identify benefits and limitations of a
variety of leadership and management styles.
We will analyze leadership & management styles in a variety of business situations.
We will compare self-assessment of personal traits with those common to effective managers in various work environments.
Think About It…What makes a good manager?Are managers & leaders the same thing?Think of a good manager/leader you have
worked with. What were some of their attributes that made them good?
What’s the difference?Management Leadership
The skills used to efficiently channel resources and resolve conflict.
The skills that motivate others to accomplish common goals.
How do you become a leader?Let’s consider leadership theories . . .Someone may become a leader by:AuthorityPowerCharisma
AuthorityThis type of leader has
been given the right to achieve the objectives or goals of an organization.This leader’s power is
obtained via appointment.Managers are the
appointed leaders of a business.
PowerThis type of leader has
extensive knowledge or expertise in the field.This leader’s power is
derived from respect.Experts in finance, for
example, are the respected leaders of their field.
CharismaThis type of leader is
able to bring others together and motivate them, usually for a cause.
This leader’s power is derived from emotion.
Many successful activities earned the spotlight because of their charisma.
Regardless of how someone obtained their leadership, each leader demonstrates characteristics of a leadership style.
What’s your style? Take the survey!
http://psychology.about.com/library/quiz/bl-leadershipquiz.htm?utm_term=leadership%20skills%20test%20online&utm_content=p1-main-1-title&utm_medium=sem&utm_source=google&utm_campaign=adid-4fc7815b-7dc2-48e3-8086-e9cf4cf40814-0-ab_gsb_ocode-12559&ad=semD&an=google_s&am=broad&q=leadership%20skills%20test%20online&dqi=leadership%2520assessment%2520test&o=12559&l=sem&qsrc=999&askid=4fc7815b-7dc2-48e3-8086-e9cf4cf40814-0-ab_gsb
Leadership Styles SurveyAll leadership styles are good – one is not
more important or better than another. It is important to understand leadership
styles in order to be able to work with all personality types effectively.
In your group, come up with 3 attributes of your group’s leadership style and a famous person who might share the same style.
Autocratic
Characterized by giving clear and precise directions as to what is to be done.Considered “classic”
leadership.Managers retain as much
power and decision-making as possible.
Using Autocratic LeadershipMost Effective When . . . Should Not Use When . . .
New, untrained staff
Detailed orders and instructions
Limited time to make a decision
Manager’s power is challenged by staff
Staff becomes tense, fearful, or resentful
Staff expects their opinions to be heard
Low staff morale or productivity
High turnover and absenteeism
DemocraticCharacterized by
encouraging workers to share their ideasAllows employees to
make some decisions or give inputKeeps staff informed
about everything that affects their work
Using Democratic LeadershipMost Effective When . . . Should Not Use When . . .
Want to provide opportunities for staff to develop
Want to encourage job satisfaction
Large, complex problems Changes must be made
or problems solved that affect the staff
Want to encourage team building and participation
Not enough time to get everyone’s input
Easier or more cost-effective for the manager to make the decision
Can’t afford mistakes
Staff safety is a critical concern
OpenAlso known as Laissez-
Faire leadershipCharacterized by giving
little or no direction to the employeesEmployees are trusted to
make decisions and resolve problems on their own.
Using Open LeadershipMost Effective When . . . Should Not Use When . . .
Staff is highly skilled, experience, and educated
Staff have pride in their work and the drive to be successful
Outside experts or consultants are used
Staff is trustworthy
Staff feels insecure that the manager is not accessible
Manager cannot provide regular feedback
Manager is unable to thank staff
Manager does not understand his/her own responsibilities
Leadership Style Variations
SituationalA good leader
changes intuitively between styles according to the people they work with and the current situation at hand.Select a style that
best fits the circumstances of the moment!
Given the four situations on your worksheet, decide which style of leadership (autocratic, democratic, or open) would be most effective.
SummaryManagement vs. LeadershipLeadership TheoriesHow does someone become a leader?
Leadership Styles