Renato GoodfellowBT Head of Global satellite

The Satellite, Terrestrial and Mobile Fit, with BT15th September 2016

Global VSAT 2016 London15th September 2016

Yes, Networks are changing faster than ever before...

One size no longer fits all, costs and benefits have tobe optimised down to every site, application, and user.

The intelligent hybrid network comes of age.

Networks are the information highway and a foundation of competitive advantage.

We’re expecting to use applications and access information

wherever they are hosted, from wherever we are.

The integration of networks and cloud is becoming key.

Applications are moving to the cloud.

Lightning fast configuration of networks through SDN and NFV.

Organisations are moving to cloud services, but still require

reliability, management of legacy, flexibility,

performance and security from their connectivity.

With BT…networks think.

• 198 countries and territories.• 4,900+ PoPs.• Ethernet access in 60+ countries.• Cloud Connect – inc. acceleration and security.

• Connected all around the world.

• 48 data centres.• 22 cloud enabled.

• Single point of control to manage cloud infrastructure, apps and storage.

• 12 platforms.• SIP in 75 countries.• Single price BT One

Cloud. • Global BT MeetMe

with Dolby Voice.

• 6m MeetMe conferences per month.

• 10+bn minutes/year Inbound Contact.

• 14 Security Operations Centres and 2,500 practitioners globally.

• Cloud Identity, Assure Managed Cloud and DDOS.

• Internet Access in 190+ countries and territories.

• Internet VPN in 180+ countries and territories.

• 30+ Internet on-net countries.• 150+ Multi Service Edge PoPs

globally.• No.1 supplier in the UK.

• Over 400 Radianz providers.• 2000+ apps available over Radianz cloud.• 60+ apps and growing in Apps from BT store.

• 5 global service centres.• 19 regional centres.• 25 languages.

• 2,000 consultants drive IT transformation globally.

• We have around 5,500 customers and over 700,000 users benefitting from our Cloud of Clouds technology in more than 180 countries worldwide.

• Direct connections from our global network to major cloud providers.

• Privately pre-connect more than 200+ third party data centresglobally and 30+ data centres fromthird party cloud service providers.

Our cloud of clouds vision

The network is the enabler for our Cloud of Clouds vision

Optical

Ethernet

xDSL

City fibre networks

VSAT &wireless

Internetbased access

Reach in networkto network interface (NNI)

3rd party network

Leased line access

• Our network services are available in 198 countries and territories globally

• Over 3,400 customers use our services across the globe, our global reach is achieved through

over 4,900 PoPs (Points of Presence)• We operate a global MPLS network offering IP VPN in 198, Ethernet VPN in 60 and dedicated

internet access in 50 countries and territories

• Using the global internet, we provide internet access in more than 200 and internet VPN in more

than 183 countries and territories

• We offer applications performance management in more than 90 countries and territories.

• We offer a wide range of access services from Ethernet and TDM through to Satellite and xDSL• We have one of the world´s largest broadband satellite networks with 37,000 + customer sites

• We operate 5.5 million Wi-Fi hotspots in the UK

In 15/16 we launched the first Global IWAN solution – Connect Intelligence IWAN, available in more than 80 countries and key to

our new 5 year IT solution for Walgreens Boots. Direct connectivity to Salesforce, through Cloud Connect, providing highly predictable performance and reliability

3 new Internet Gateways, taking us to 18 new gateways in 15/16, which all include Cloud Security services

The Role of Satellite in BT Network Connectivity

Part of a joined up BT Connect Portfolio, used to complement terrestrial

• Customer Wants Terrestrial, but satellite where no terrestrial alternative

Three key focus areas;

• MPLS Extension

• Added Value; Disaster Resilience, On the Move, On the Pause

• Sustainable Business (e.g. SOS Childrens Villages, SA Wireless, Colombia Schools)

Approach to Growth;

• Fully utilise our assets in UK, Latin America, Turkey, South Africa, USA, Canada

• Customer led, complementing terrestrial reach, identifying complementary partners to work with; e.g. SSA, Japan, Russia, Australia, Middle East

• 10M and above must be deliverable for MPLS extension

• Embrace LEO as a real game changer, with lower latency and high throughput

The Role of EE in BT Network Connectivity

Customer Wants Terrestrial and EE offers next best connectivity

UK proposition

• EE network is the UK’s biggest and fastest network and can offer bearer technologies of 2G, 3G & 4G

• 4G brings superfast mobile broadband for remote locations and resilience

• Can be rapid “First In” solution, while terrestrial delivery completed

Rest of World;

• Working with partners, service can also be provided in Europe, Latin America, parts of Asia

• Working on other areas

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Next Slide

We are addressing our customers needs for Intelligent hybrid networking and connectivity

The balanced hybrid network supports every kind of site with a range of different network options.Supporting cloud services and e-commerce plus network application and security services.

Our Intelligent Hybrid Network approach brings our customers a balance of cost control, optimum security and scale.

This is delivered through our range of services:

• Internet services

− Internet Connect,

− Internet Connect Reach,

− Web VPN, Satellite, EE

• Split tunnelling via Hybrid VPN

• 19 Internet gateways with checkpoint security embedded to access SAAS providers securely inkey locations.

• IP Connect Global

• Ethernet Connect Global

• BT Assure managed firewalls

• BT Assure DDoS

• Connect Intelligence Info Vista (Smartpath)

• Connect Intelligence Riverbed

• Connect Intelligence IWAN

SDN-contro

lled VPNs

BT’s Network Service Integrator approach

Our model: Open, asset and knowledge rich, outcome-based. “Delivering a great performance through

network-centric integration”

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Regions and

business units

Customer-retained IT organisation

ISICustomer ISI Contracts Customer ContractsKey:

Application performance monitoring and management

Service Integration from BT

Baselines application performance over the network Creates per site Key Performance Indicators (KPI)

Measures the metrics per application and compares them to predefined thresholds.

Measure 13: Budget Forecasting Accuracy

Measure 14: Customer Security & Compliance Index Measure 15: Validation of Invoices Measure 16: Speed of Request Delivery against Marketplace

Measure 17: Customer Satisfaction Measure 18: Service Management Performance

18 KPI’s focused on

Service Improvement

Service is key and Service level management

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Thank You

BT Satellite Capability and Assets

UK BT Madley:-Worlds biggest Earth Station (src: BBC)-Operating since 1978->60 Antenna, varying sizes up-to 32m in size-Ku and C band -OnNet MPLS and Public Internet POPs on site-24*7 onsite service desk

RoW:-Earth stations in 6 Latam countries-Earth station in Turkey with Middle East, Asia reach-Earth station in South Africa with SSA reach-Earth stations in North America and Canada

Partner VSAT networks:-12 partners across Americas and AMEA, where VSAT must be domestic, or filling in regional capabilities and offshore

First major operator to adopt iDirect and now use as standard to provide IP Connectivity. Gilat and Hughes also suported 11

The role of Satellite in our network and service strategy

Satellite is never the first choice

•High latency ~ 500 ms round trip

•Lower availability – rain fades

•High cost per unit bandwidth

But remains the only way to deliver

•To remote location or locations which move

•Where terrestrial network is unable to deliver reliability or speed

•Where geopolitical issues impact terrestrial delivery

Satellite: Our approach

- Our strategy is to provide cost effective terrestrial connectivity where our customers want it and to this end

we are continually expanding our network via new PoPs, new access providers and NNIs

- For Satellite our primary goal is to integrate satellite access into our key product offerings to enable reach in

inaccessible locations.

-We do this through a mix of owned capability with earth stations across LATAM, USA, Canada, UK, Turkey

and South Africa – along with strong relationships with selected partners to compliment this coverage.

-We use these capabilities and partnerships to deliver stand-alone VSAT solutions as well as hybrid satellite /

terrestrial networks – and we have this capability around the globe.

-Working with MEO operator O3b and new LEO operators, 2019 onwards, for low latency satellite proposition.

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