Intelligent Decisions Helped to Deploy One of the Largest, Single-Instance VDI Solutions Anywhere in the Federal Government

CASE #: 74Q322

CLIENT: Intelligence Community Client

LOCATION: New Campus East (NCE)

# OF USERS: 42,000+ Across the Globe

CLASSIFICATIONS: NIPR, SIPR and JWICS

ENVIRONMENT:

∙ 3 networks, 5 domains

∙ 5 globally dispersed data centers

∙ 30k+ concurrent VDI sessions (across all enclaves)

∙ Supports over 42,000 users in the COE (Common Operating Environment)

CHALLENGES:

∙ Reducing infrastructure cost

∙ Maintaining 24/7 system availability

∙ Creating a common operating platform for all users

∙ Creating rapid deployment of pre-approved machines

With innumerable classification, security and complexity issues, it’s no secret that federal agencies are challenged when it comes to modernizing their IT infrastructure. Intelligent Decisions recently broke the standard with an Intelligence Community Client at New Campus East (NCE) and was a leading contributor in the deployment of the largest, and fully accredited, Virtual Desktop Infrastructure solution within the Intelligence Community.

The Situation, Needs and ChallengesAn Intelligence Community Client at New Campus East (NCE) established an initiative to design, build, sustain, and operate the campus wide Enterprise IT Infrastructure required for 24/7 operations. They needed to find a way to create a common IT operating environment for all end users to increase collaboration and standardize administration and engineering.

However, challenges existed:

Intelligent Decisions’ SolutionIntelligent Decisions background and experience in working in the Intelligence Community enabled them to design a customized persistent VDI solution for an Intelligence Community Client at New Campus East (NCE). The solution created flexible workstations, secure virtual environments, networks, and system engineering to ensure the e�ective transition of legacy systems into a common IT operating environment without the loss of data or performance.

The first fully accredited VDI solution deployed within the Intelligence Community:From initial assessment to full-scale operational in less than 2 years

Reducing IT infrastructure costs without sacrificing uptime and availability

Creating rapid deployment of machines that are pre-approved from a security perspective

Lowering the large costs and complex e�orts to standardize to one desktop image

Allowing for the security issues and classification levels required by the Intelligence Community

Eliminating the need to be on campus when performing unclassified work

Fully redundant testing architecture

Single sign-on

FOR MORE IN-DEPTH SOLUTION INFORMATION SEE THE BACK-SIDE OF THIS DOCUMENT21445 Beaumeade Circle, Ashburn, VA 20147 | TEL: 703-554-1600 | www.intelligent.net

The Business Results and Benefits RealizedIntelligent Decisions ground breaking desktop replacement Virtual Desktop Infrastructure (VDI) solution enabled an Intelligence Community Client at New Campus East (NCE) to accomplish their goal of building a common IT operating environment for all end users. Their exceptional work has led to expanded project responsibilities and the opportunity to replicate the VDI solution across all of the external sites, worldwide.

The first fully accredited VDI solution deployed within the Intelligence Community:From initial assessment to full-scale operational in less than 2 years

Virtualization Software Environment Technologies:• VMware vSphere / ESXi 5.5• VMware NSX• Citrix XenServer 6.5• Citrix XenDesktop 7.6• Citrix XenApp 7.6 & 6.5• Citrix Provisioning Services 7.6• Citrix NetScaler 10/11• App-V 4.5 & 5• VMware App Volumes 2.9• Aternity 5 (End User Experience Monitoring)

Hardware and Storage Environment Technologies:• Dell and IBM rack servers• Juniper QFabric• Pure Storage (flash)• NetApp Filers• EMC VMAX• Cleversafe • Oracle Exadata

VDI Solution Architecture Highlights:• Pooled / non-persistent desktops minimize desktop maintenance overhead• Profile management and external application delivery technologies provide a persistent

custom experience for each user• Sessions are consumed from laptops, tablets, thick clients, Windows-based thin clients, and

Linux-based zero clients• CAC and NSS tokens are integrated into the virtual desktop access methods• Secure remote access is enabled via NetScaler Gateway with 2 factor authentication• App Volumes, XenApp (with Citrix PVS), and App-V each provide single instance management

of various enterprise applications• Shared and pass-through GPU desktops are utilized for demanding graphics workloads

including geospatial analysis• A pod architecture is used to provide fault tolerance at the virtual desktop farm level

See What Intelligent Decisions can do for YouOur unrivaled level of expertise in the Federal Government and Intelligence Community enables us to create and implement customized VDI solutions that are scalable, reliable, and secure. Learn more by visiting www.intelligent.net

“We could not run the virtualization environment at our East Campus without Intelligent Decisions”

-Intelligence Community Client at New Campus East (NCE)

Results:• 30K+ concurrent VDI sessions with no user impact or downtime• Future-proof design that facilitates expansion of up

to 250K endpoints• Intelligent Decisions directly supports more than 70%

of the Intelligence Community Client at New Campus East (NCE) workforce

• Successful virtualization of traditionally non-targeted items like Microsoft SQL, Exchange, and Oracle on Linux

Business Benefits Being Realized:• Reducing cost of physical infrastructure • Greater workforce flexibility• Rapid provisioning of secure, newly added IT

machines and entities• Unclassified work available outside of the

physical campus environment