the road to healthcare’s true north...the road to healthcare’s true north karen murphy, rn, phd...
TRANSCRIPT
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FEBRUARY 11, 2019ORLANDO, FL
www.HIMSSConference.org #EngageHealth
Keynote:
The Road to Healthcare’s True North
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The Road to Healthcare’s True North
Karen Murphy, RN, PhD.
Executive Vice President, Chief Innovation Officer and Founding Director of the Steele Institute for Healthcare Innovation
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• Located in Pennsylvania and New Jersey
• Acute Care Hospitals - 11• Primary Care and Specialty Care
Sites -253• Geisinger Health Plan - 500,000
members• Geisinger Commonwealth Medical
College – 485 medical students
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Everything we do is about CARING – for our patients, our members, our Geisinger family of physicians and employees, and our communities.
OUR PURPOSE
Kindness Excellence Learning Innovation
At Geisinger, we value
Safety
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Geisinger’s successful innovation track record in recent years
ProvenHealthNavigator®
ProvenExperience®
Wellness
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We have engaged the healthcare landscape in designing the institute
Innovativepractitioners
Thought leaders
Emerging players
Key insights
“If you’ve seen one Innovation Center, you’ve seen one Innovation Center”
Opportunity for more focus
Problem-solving orientation as differentiator
Need to test and show impact
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Steele Institute for Health Innovation
Lead the nation in building transformative, scalable, measurable, and sustainable solutions that improve health, care delivery, patient experience and lower cost
Purpose
• Problem-solving, value-creating• Advance values and strategic priorities • Build upon data-backed strengths • Inspired by the broader healthcare community and other industries • National replication potential • Keep Geisinger family at the forefront
Guiding principles
A fundamentally different approach to solving a problem that has quantifiable outcomes
Definition of innovation
Institute was established to lead Geisinger’s third generation of innovation
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Foundational pillars of Geisinger’s third generation of innovation
Care DeliveryHealth Environment Value• Population healtho Fresh Food Farmacyo Free2BMom
• Social determinantso Opioids
• Springboard
• Virtual reality • Right site of care • Patient safety • PA Rural Health Model
• Affordability • Behavioral
economics• Payment models• Recruitment
• Environmental health factors
Innovation partners
AI/ML Team Product Innovation Data Enterprise
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Artificial Intelligence Strategy and Steering Committee
AI Steering Committee
• Oversees all AI/ML work at Geisinger
• Will assess and validate all external collaboration opportunities related to AI/ML
• Will advise on priorities and projects for the Innovation AI/ML group
Internal Development,Design & Co-Development Partnership
Implementing Existing AI ApplicationsAI as a Service
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How we will develop our third generation of innovation
…to solve the defining health problems of our time
LeveragingGeisinger’s assets…
…and accessing new capabilities…
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JEANETTE, 89 - JESSUP, PA
GEISINGER AT HOME
“Thank God for Christine and Dr. Wylie. They really helped me. They were my angels.”
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TOM, 56 - STRONG, PA
FRESH FOODFARMACY
“You're supposed to eat healthy, but you have to be able to afford eating healthy… all I could afford was canned ravioli or a Hungry Man meal to keep my belly full.”
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CHRISTINE, 46 - SCRANTON, PA
PROVEN RECOVERY
“I was able to get up and walk around the very next day and do steps and things to get my body going.”
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18% lower acute readmission rates with Proven Portfolio, 5% lower readmission rates in Medicare Advantage (vs fee-for-service)
HEDIS scores improve (MA vs FFS): 10% better cancer screenings, 3% better diabetes control, 38% better heart failure treatment
▪ We aspire to be an industry-leading organization and continue to innovate in lowering costs and improving quality
▪ Geisinger can scale its innovative care delivery models, which have demonstrated 7.9% lower costs
▪ Every percent increase in alignment can result in $10 million in contribution marginto the clinical enterprise
▪ Increased revenue through more comprehensive and accurate capture of patient disease burden and quality performance
18% Lower readmission rates
Financial value to GHS$50M+
Lower cost of care
7.9%ONE GEISINGER ALIGNMENT BENEFITS PATIENTS & MEMBERS
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Q&A