The Richard Stockton College of New Jersey

DIVISION OF STUDENT AFFAIRS

Administrative Program ReviewFebruary 10, 2011

• Admissions

• Athletics & Recreation

• Career Center

• College Centers

• Dean of Students

• EOF Program

• Event Services

• Financial Aid• Free-To-Be

Childcare Center• Residential Life• Student

Development• Student Rights &

Responsibilities• Veteran Affairs

• Wellness Center

DIVISION OF STUDENT AFFAIRS

THOMASA GONZALEZ, Vice President for Student AffairsDEE MCNEELY-GREENE, Associate Vice President for Student Affairs

DONNA WANAT, Assistant to the Vice President/Institutional Research Assoc.

JOHN IACOVELLI, Dean of Enrollment ManagementPEDRO SANTANA, Dean of StudentsLONNIE FOLKS, Director of Athletics and Recreation/Athletics Director

STEPHEN DAVIS, Associate Dean of StudentsCRAIG STAMBAUGH, Associate Dean of StudentsALISON HENRY, Associate Dean of Enrollment ManagementTOM O’DONNELL, Assistant Dean of Students

Page 2Division of Student Affairs Program Review 2/10/11

SWOT ANALYSIS

OPERATING EXPENSES

FY12 BUDGET PRIORITY REQUESTS

APPENDIX MATERIALS

TABLE OF CONTENTS

Page 3Division of Student Affairs Program Review 2/10/11

SWOT ANALYSIS

Page 4Division of Student Affairs Program Review 2/10/11

STRENGTHS Strong pool of talented and diverse staff committed to developing and implementing co-curricular programs

that support the academic mission of the College and effectively responding to emerging needs of students and the community.

Consistent student-athlete academic success and achievement. Military Friendly designation has significantly increased enrollment of student veterans. Continued collaborations with Academic Affairs has led to co-sponsoring Freshman Convocation, joint

student conferences and financial support for faculty-led student trips. SOAR participation has grown to over 200 new freshmen, 40 student leaders and more than a dozen

faculty and staff; 3rd semester retention rate from the 2009 cohort was 91%. Ability to assess and modify the Open House program to provide improved customer service through

reconfigured activities and new elements such as trolley bus campus tours. Support for scholarship students and EOF students continues to expand. Comprehensive, multi-faceted alcohol/drug education programs and services, as per recommendations

from the President’s Task Force on alcohol-related issues. Development and facilitation of the Green Dot Strategy, a campus-wide bystander intervention program to

reduce personal violence on campus. Expanded programs and assistance for residential students with special needs. Ability to respond effectively to health-related emergencies and medical crises, adding proactive elements

wherever possible. Enhancements to Living/Learning Communities and collaborations with Academic Affairs increases student

engagement. Improved student outreach/engagement through interactive Web sites, Facebook and other social

networking techniques and new collaborations.

WEAKNESSES Inadequacy of some sports facilities/fields are a deterrent to recruiting student-athletes as well as an

impediment to hosting NCAA Championships. Inability to sufficiently staff simultaneous evening/weekend events and numerous other activities sponsored

and/or supported by Student Life and Event Services. Lack of institutional funding to support the increasing financial needs of students Current economic issues significantly reduce Residential Life’s ability to maintain 100% housing

occupancy. The Learning Access Program (LAP) lacks a Learning Center (testing, adaptive technology lab, etc.) for

students with disabilities.

OPPORTUNITIES Leverage the purchase of the Seaview, Campus Center and Hammonton satellite campus

through Enrollment Management to increase size of the freshman class. The new Campus Center will increase programmable space. The creation of the Faculty Ambassador Program provides personalized recruiting of high-

achieving students. Targeted enhancements to the Open House Program provides more “face time” with faculty

and deans for our visitors. SASI acquisitions increase diversity and availability of residential opportunities for students. Community outreach and partnerships with groups/organizations surrounding campus. Additional housing units have enabled targeted marketing to school districts in northern New

Jersey as potential feeders for new Stockton students. Potential to develop partnerships with local restaurants and bars to promote student safety. Utilization of decanted space to create a Learning Center for students with disabilities, and

other programs. Addition of desirable undergraduate and graduate degree programs increase visibility and

open new markets. Improve retention and student engagement through the development of new Living/Learning

Communities and the introduction of Living/Learning Communities in the first-year area. Supplemental funding for EOF upper-class students to enhance retention & graduation rates. Continue to use the strength and visibility of our Veteran Affairs Program to attract more

veteran students. Purchase of the Banner Enrollment Management system would support the college’s

enrollment, retention and engagement goals.

THREATS As the number of college-age students in New Jersey plateaus, the competition for students

increases. Economic downturn exacerbates EOF retention issues and increases the number of other low

income students experiencing financial hardships. Projected shortfalls and shortages for Pell grants and increased loan costs for students whose

Stafford loans are currently subsidized. Continued reductions in state and federal funding will place greater burdens on auxiliary

budgets and scarce institutional dollars.

OPERATING EXPENSESFY09-FY11 & FY12 BUDGET REQUESTS

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FY09 Actual

Expenses

FY10 Actual

Expenses

% Change

09-10

FY11 Actual

Expenses thru

12/31/10

FY11 Total Expenses

Projected to 6/30/11

% Change 10-11

(Projected)

FY12 Budget Request (w/New Priority

Requests)

% Change 11-12

(Projected)

Full/Part-time Staff * $5,219,347 $5,165,521 -1% $2,542,188 $5,629,103 9% $5,790,492 3%

TES $131,551 $169,246 29% $73,874 $201,634 19% $201,634 0%

Student Worker/Grad Student Worker $181,132 $152,303 -16% $93,393 $199,395 31% $199,395 0%

Overtime $2,298 $2,180 -5% $ - $ - -100% -  0%

Faculty/Staff Support** $78,581 $78,456 0% $64,392 $65,625 -16%  $65,625 0%

Total Salary $5,612,909 $5,567,706 -1% $2,773,847 $6,095,757 9% $6,257,146 3%

Total Non-Salary*** $1,124,019 $1,287,534 15% $564,622 $1,270,306 -1% $1,270,306 0%

TOTAL EXPENSES $6,736,928 $6,855,240 2% $3,338,469 $7,366,063 7% $7,527,452 2%

* Full-time and Part-time Salary does not include COLAS** Faculty/Staff Support includes expenses from Institutional Dedicated Funds, e.g., Orientation and supplemental staff services for salaries*** Total Non-Salary Actual Expenses include Institutional Dedicated Funds and Fee-Funded Programs, e.g., Student Fellowships, Graduation, Yearbook, Orientation, Post-Season Tournaments, and External Counseling ServicesNOTE: Capital Budget Requests are listed in the Appendix section

FY12 BUDGET PRIORITY REQUESTS

Page 6Division of Student Affairs Program Review 2/10/11

Office Description Salary [1] Benefits [2] FY12 Total Comp

FY12 Non-Salary

Total Salary/ Non-Salary

Athletics and Recreation Part-time Coaches Salary Increase $50,000 $3,825 $53,825 $53,825

Financial Aid New position: Assistant Director, 2 [U-24] $66,718 $23,451 $90,169 $90,169

Financial Aid New position: Clerk Typist [A-06] $29,466 $10,357 $39,823 $39,823

Division of Student Affairs Reclassification Requests $15,205 $5,345 $20,550 $20,550

TOTAL $161,389 $42,978 $204,367 $0 $204,367[1] Salaries based on FY11 Salary Schedules; FY12 contracts have not yet been negotiated[2] Benefits calculated at FY11 rate 35.15% for FT; 7.65% for PT[3] Does not include:

• Total amount of divisional request• Operating needs for Campus Center• Funds required to cover expenses to operate programs scheduled to move into decanted space

APPENDIX MATERIALS: PAGE: 2009-10 Divisional Goals ………………………………………………… 8 Selected Highlights 2009-10 …………………………………………… 9 New Undergraduate Students Fall 2006-Fall 2010 ………………… 10 Vision and Mission ………………………………………………………… 11 2010-11 Divisional Goals ……………………………………………… 12 Division of Student Affairs FY11 Budget: Operating and

Dedicated Fee-Funded Allocations .…………………………………… 13 Salary Budget Allocations FY08-FY11 and Recommended Allocations

FY12 …………………………………………………………… 14 Non-Salary Budget Allocations FY08-FY11 and Recommended

Allocations FY12 …………………………………………………………… 15 Division of Student Affairs Organizational Chart …………………… 16 Capital Budget Initiatives ………………………………………………… 17

APPENDIX

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Division of Student Affairs Program Review 2/10/11 Page 8

2009-10 DIVISIONAL GOALSIn concert with the goals of the College’s strategic plan,

maximize the quantity, and retain the quality and diversity of our new students. Increase student retention rates through collaborative efforts with

Academic Affairs and other divisions of the college. Collaborate with all college constituencies to determine ways to

promote the value of a Stockton education. Develop and implement a model that will maximize the involvement

of faculty and alumni in the recruitment of new students. Expand the “Nurturing” model currently used in programs for at-risk

students to a wider population, including graduate students, third semester undergraduates and athletes, to improve retention.

Promote professional excellence in all programs and services related to enrollment, campus life and student development, including programs that foster civility, understanding, trust and cooperation within a global learning community. Finalize and distribute a written gender equity plan document. Continue to design, implement and evaluate assessment tools and

techniques related to “excellence.” Create a baseline for service satisfaction scores (students, families,

other stakeholders). Review Student Affairs internal processes relative to best practices. Improve the marketing of athletic and recreational services to all

stakeholders. Create communication channels that will enhance understanding and

maximize internal and external efficiency. Expand educational offerings relative to global citizenship,

sustainable practices and service learning.Support curricular and deliver co-curricular learning opportunities for personal and interpersonal growth, including social, cultural, economic, leadership, recreational, athletic, and wellness-related activities in a safe environment.

Expand Living/Learning Community options to further integrate the academic and residential experiences of our student body.

Partner with the Math and Writing Centers to offer tutoring services within the Residential Life areas.

Establish cross-functional teams of faculty, Student Affairs staff and students to plan, develop, and implement conferences targeting leadership development and men’s and women’s issues.

Obtain a branded “Personal Development Curriculum” module, including financial literacy, that will complement the division’s student development practices.

Enhance the self-care campaign for sanitation related to communicable diseases.

Implement the recommendations of the Alcohol Task Force. Develop and implement a campaign targeted at responsible

citizenship. Deliver wellness programs targeting optimal health and wellness. Contribute to the enhancement of campus safety measures for all

learners.Provide enhanced organizational leadership and professional development opportunities for all student affairs areas. Improve knowledge, skills and abilities of divisional staff. Provide leadership enhancement workshops for management and

professional staff. Provide education in how to improve quality and achieve excellence. Implement technology training programs. Provide education in employee performance management to all

managers.Develop and refine technological resources to ensure effective and efficient delivery of student support services. Increase efficiencies in office operations through technology. Partner with Administration and Finance and Plant Management to

explore more environmentally sustainable practices in Residential Life.

Optimize opportunities for collaborative, efficient and effective weekend programs.

Goal achieved Significant progress toward goal Resources unavailable/Goal reassessment required

Division of Student Affairs Program Review 2/10/11 Page 9

SELECTED HIGHLIGHTS 2009-10ATHLETICS & RECREATION – Created a network with alumni and coaches to assist and recruit students that fit Stockton’s profile; 7 athletes named NJAC Athlete/Player of the Year; 10 of 17 intercollegiate sports had avg. GPA of 3.0 or above.CAREER CENTER – Completed first phase of Career Center web page redesign; Administered graduate survey to all Business School graduates during May graduation line-up; Began utilization of social media to market programs and services. COLLEGE CENTER – Collaborative efforts, including SSTV transition and Legacy Fund Bike Ride created ties that will continue to benefit the College; Implemented Troubador software for tracking attendance at events.DEAN OF STUDENTS - The Task Force to Examine Alcohol Related Issues effectively implemented recommendations resulting in 43% reduction in the number of freshman alcohol related incidents.EOF PROGRAM - Established a “Meet the Faculty” program for incoming EOF students; Revised EOF Summer Orientation Assessment to reflect current practices.ENROLLMENT MANAGEMENT – Modified the Open House program to provide better customer service. Completed Banner Xtender staff training. Implemented Banner on-line applications for Fall 2011 applicants. EVENT SERVICES – Revised/updated event-based forms, Event Services Web site and Visitor’s Guide for Summer Camps and Conferences to improve customer service satisfaction.

FINANCIAL AID - Direct Loan program improved delivery of funds to students; Utilized Banner’s Xtender and Workflow electronic file storage to reduce misplaced files and facilitate faster file retrieval.RESIDENTIAL LIFE - Installed the StarRez housing operation system, the Maxient Campus Judicial system, and 3rd Millennium Classrooms.STUDENT DEVELOPMENT - In collaboration with the Graphics Office, developed a new logo and brand concept, “Get Involved,” to increase marketing efforts for greater participation in co-curricular programs.STUDENT RIGHTS AND RESPONSIBILITIES – Introduced learning assessment in program evaluations for Campus Hearing Board, Orientation and EOF Summer program, demonstrating a high success rate of positive outcomes.VETERAN AFFAIRS – Was designated as a Military Friendly School nationally and included in G.I. Jobs as being in the top 15% of Military Friendly schools; Facilitated a state-wide conference for Operation Promise members.WELLNESS CENTER - Formally established Active Minds, a student-led group dedicated to raising mental health awareness on college campuses; The Dating Violence Task Force facilitated a four-day training on the Green Dot Violence Prevention Strategy.

Division of Student Affairs Program Review 2/10/11 Page 10

NEW UNDERGRADUATE STUDENTSFall 2006 – Fall 2010

2006 2007 2008 2009 20100

100200300400500600700800900

10001931 1887

17991975 2018NEW UNDERGRADUATE STUDENTS

Freshmen (first time) TransfersReadmits Total - New UG Students

FALL SEMESTERNew

Un

der

gra

du

ate

Stu

den

ts

Division of Student Affairs Program Review 2/10/11 Page 11

VISION AND MISSIONVISION  The Division of Student Affairs is dedicated to transforming our students

into globally aware, productive citizens who are life-long learners with the ability to work toward common solutions locally, nationally and globally. We will accomplish this transformation in a learning environment that provides memorable, high quality experiences designed to enhance intellectual curiosity and nurture personal and interpersonal growth. 

  MISSIONThe Division of Student Affairs, through teamwork, collaboration, innovation and excellence, delivers comprehensive co-curricular services designed to enhance campus life, increase student retention and graduation rates, prepare students for their careers, stimulate higher academic achievement and inspire meaningful community involvement.

Division of Student Affairs Program Review 2/10/11 Page 12

2010-11 DIVISIONAL GOALS

1. In concert with the goals of the College’s strategic plan, maximize the quantity, and retain the quality and diversity of our new students.a. Increase student retention rates through collaborative

efforts with Academic Affairs and other divisions of the College.

b. Collaborate with all college constituencies to demonstrate the value of a Stockton education to prospective students and parents, making changes to Open Houses, Orientation and Instant Decision Days.

c. Develop and implement a model that will include the new Faculty Ambassador Program, to maximize the involvement of faculty and alumni in the recruitment of new students.

d. Expand the “Nurturing” model currently used in programs for at-risk students to a wider population, including graduate students, third semester undergraduates and student-athletes, to improve retention. Pursue an expansion of the EOF Program by appealing to the central office for increased funding based upon the success rate with EOF students.

2. Provide professional development opportunities for professional, managerial and support staff.a. Streamline policies/procedures, and train staff accordingly,

to facilitate smooth functioning across the division. b. Educate Student Affairs staff on best practices.c. Create communication channels that will enhance

understanding and maximize internal and external efficiency.

d. Coordinate division-wide assessment efforts and techniques to ensure quality services.

e. Develop curriculum for leadership enhancement education for all staff.

f. Devise procedures to recognize staff for outstanding performance and accomplishments.

g. Enable staff to stay current in new technologies, e.g. social networking.

3. Support curricular and deliver co-curricular learning opportunities for student personal and interpersonal growth, in a safe environment.a. Identify and add one new Living/Learning Community option

to further integrate the academic and residential experiences of the student body.

b. Build upon successes of cross-functional teams of faculty, Student Affairs staff and students to target convergent issues facing students today.

c. Plan, develop, and implement conferences targeting student leadership development and current topical issues.

d. Expand branded “Personal Development Curriculum” modules that will complement the division’s student development practices.

e. Broaden wellness programs targeting optimal health and wellness and enhance the self-care campaign for sanitation.

f. Continue to implement the recommendations of the Alcohol Task Force.

g. Support the College’s mission in preparing students to be responsible globally aware citizens.

h. Contribute to the integration of safety measures throughout the campus community.

4. Measure the long-term impact of budget restrictions on programs and services.

5. Ensure a smooth and successful transition to the new Campus Center and other college facilities.a. Participate on the transition committee.b. Identify staffing and other resources needed for a successful

transition.c. Collaborate with Administration and Finance and Academic

Affairs to maximize use of limited resources.

Division of Student Affairs Program Review 2/10/11 Page 13

DIVISION OF STUDENT AFFAIRS FY11 BUDGET

OPERATING & DEDICATED FEE-FUNDED ALLOCATIONSBUDGET UNIT FULL-TIME

STAFF TES FAC/STAFF SUPP STUDENTS TOTAL

SALARYTOTAL NON-

SALARYBUDGET UNIT

TOTAL

Admissions $1,406,423 $25,515 $1,431,938 $315,130 $1,747,068Athletics Administration $740,321 $137,330 $54,810 $932,461 $48,075 $980,536 Career Services $414,581 $1,890 $9,450 $425,921 $15,109 $441,030 Counseling Center $160,275 $2,835 $4,725 $167,835 $11,111 $178,946 Dean of Students Administration $243,624 $1,134 $14,175 $258,933 $20,604 $279,536 Drug/Alcohol Programs $100,724 $1,890 $102,614 $4,040 $106,654 EOF Match $80,156 $1,890 $82,046 $71,882 $153,928 Events Services $154,705 $1,050 $4,935 $160,690 $4,924 $165,614 Financial Aid $883,776 $3,150 $2,835 $889,761 $15,109 $904,870 Learning Access Program $151,692 $5,250 $30,250 $187,192 $187,192Regional Internship Center $40,000 $40,000    $40,000Student Development $286,358 $945 $1,890 $289,193 $3,777 $292,970 Student Rights & Responsibilities $88,844 $88,844 $88,844Veteran Affairs $143,572 $143,572 $15,000 $158,572V P Student Affairs $774,052 $8,050 $23,625 $30,030 $835,757 $65,344 $901,101 Student Affairs Institutional Priorities $79,050 $79,050 TOTAL OPERATING BUDGET $5,629,103 $201,634 $23,625 $182,395 $6,036,757 $669,155  $6,705,911 External Counseling Services $26,250 $26,250 Graduation $208,750 $208,750 Learning Access Program $103,800 $103,800 Orientation $42,000 $17,000 $59,000 $153,000 $212,000 Post Season Tournaments $43,600 $43,600 Student Fellowships $15,750 $15,750 Yearbook $50,000 $50,000 TOTAL INSTITUTIONAL & DEDICATED FEE-FUNDED BUDGET $42,000 $17,000 $59,000 $601,150 $660,150

TOTAL BUDGET $5,629,103 $201,634 $65,625 $199,395 $6,095,757 $1,270,305 $7,366,061

BUDGET UNIT FY08 SALARY FY09 SALARY FY10 SALARY FY11 SALARY

FY12 ADDITIONAL

FUNDS REQUESTED

FY12 SALARY RECOMMENDED

Admissions $1,183,168 $1,264,723 $1,314,904 $1,431,938 $0 $1,431,938

Athletics $878,480 $922,955 $883,671 $932,461 $50,000 $982,461

Career Center $400,598 $379,411 $392,763 $425,921 $0 $425,921

Counseling $162,665 $182,337 $163,401 $167,835 $0 $167,835

Dean of Students $287,181 $309,622 $225,913 $258,933 $0 $258,933

Drug/Alcohol $168,571 $179,375 $91,640 $102,614 $0 $102,614

EOF Match $193,325 $210,151 $80,950 $82,046 $0 $82,046

Event Services $140,390 $149,451 $153,460 $160,690 $0 $160,690

Financial Aid $702,238 $804,328 $785,272 $889,761 $96,183 $985,944

Learning Access Program $193,538 $161,842 $165,326 $187,192 $0 $187,192

Regional Internship Center N/A N/A N/A $40,000 $0 $40,000

Student Development $273,853 $285,496 $269,632 $289,193 $0 $289,193

Student Rights & Responsibilities N/A N/A N/A $88,844 $0 $88,844

Veteran Affairs N/A N/A $130,621 $143,572 $0 $143,572

Vice President $767,832 $834,224 $944,864 $835,757 $0 $835,757

Divisional Reclass Requests   $15,205 $15,205

TOTALS $5,351,839 $5,683,915 $5,602,417 $6,036,757 $161,388 $6,198,145

Note: Salary Allocations include Full-time and Part-time Staff, TES, Faculty/Staff Supplemental, Student Workers, and Graduate Student Workers. Does not include benefits.

Division of Student Affairs Program Review 2/10/11 Page 14

SALARY BUDGET ALLOCATIONS FY08-FY11 & RECOMMENDED ALLOCATIONS FY12

BUDGET UNITFY08 NON-

SALARYFY09 NON-

SALARYFY10 NOM-

SALARYFY11 NON-SALARY

FY12 ADDITIONAL

FUNDS REQUESTED

FY12 NON-SALARY

RECOMMENDED

Admissions $235,130 $285,130 $315,130 $315,130 $0 $315,130

Athletics $62,843 $53,417 $53,417 $48,075 $0 $48,075

Career Center $19,751 $16,788 $16,788 $15,109 $0 $15,109

Counseling $12,345 $12,345 $12,345 $11,111 $0 $11,111

Dean of Students $26,933 $22,893 $22,893 $20,604 $0 $20,604

Drug/Alcohol $4,489 $4,489 $4,489 $4,040 $0 $4,040

EOF Match $6,584 $6,584 $6,584 $71,882 $0 $71,882

Event Services $6,437 $10,559 $5,471 $4,924 $0 $4,924

Financial Aid $19,751 $16,788 $16,788 $15,109 $0 $15,109

Student Development $4,938 $4,197 $4,197 $3,777 $0 $3,777

Student Rights & Responsibilities N/A N/A N/A $0 $0 $0

Veteran Affairs N/A N/A $0 $15,000 $0 $15,000

Vice President $88,020 $74,609 $74,311 $65,344 $0 $65,344

Divisional Priority Initiatives $48,000 $93,000 $79,050 $0 $79,050

TOTALS $487,221 $555,799 $625,413 $669,155 $0 $669,155

Division of Student Affairs Program Review 2/10/11 Page 15

NON-SALARY BUDGET ALLOCATIONS FY08-FY11 & RECOMMENDED ALLOCATIONS FY12

Division of Student Affairs Program Review 2/10/11 Page 16

DIVISION OF STUDENT AFFAIRSORGANIZATIONAL CHART 2009-10

PROJECT DESCRIPTION OFFICEFUNDIN

G SOURCE

ESTIMATED COST

Natatorium Athletics and Recreation Institution $20,000,000Barlow Site, Phase II Athletics and Recreation Institution $4,000,000Free-To-Be Health & Safety Improvements College Centers Institution $20,000

TOTAL $24,020,000

Division of Student Affairs Program Review 2/10/11 Page 17

CAPITAL BUDGET INITIATIVES