the residence - january/february 2012

In This Issue...TAA Conference Registration Information

Positively Passionate People

2012 Calendar of Events

Avoiding Failure: How to Stick to Your New Year’s Resolutions

2012 Education Calendar

Be A Success

The Art of Happiness Lies In You

A Sure Fire Form of Self-Motivation

The

San Antonio Apartment Association Magazine January/February 2012

2012 Theme:RomeWasn’t Built In A Day...

2012 President:

Kelley Liserio HomeSpring Residential Services

This paper contains 10% post-consumer waste

7525 Babcock RoadSan Antonio, Texas 78249

PRSRT STDAUTO

U.S. POSAGEPAID

SAN ANTONIO, TEXASPERMIT NO. 1935

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2 | January/February 2012 | www.saaaonline.org | The RESIDENCE

Happy New Year!

12 p.m. Exec. Mtg.

2 p.m. Board Mtg.

5 p.m. EMT Class

6 p.m. Installation

of Offi cers

9 a.m. Rock Your

Socks Seminar

5 p.m. EMT Class

NEW YEAR HOLIDAY

SAAA CLOSED

9 a.m. PSC Mtg.

4 p.m. - Community Relations Mtg.

9 a.m. Programs Mtg.

CALENDAR

The RESIDENCE | www.saaaonline.org | January/February 2012 | 59

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9 a.m. Leasing

Bootcamp!

TAA Board Mtg. TAA Board Mtg. TAA Board Mtg.

12 p.m. Exec. Mtg.

2 p.m. Board Mtg.

9 a.m. Bridging

the Gap Seminar

9 a.m. Book Series

“Be Our Guest”

6 p.m. Industry

Achievement Awards

& Casino Night!

9 a.m. Redbook

Seminar

CALENDAR

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tableofcontents SAAA STAFF

Executive DirectorJeff Robinson

[email protected]

Director of CommunicationsKimberly Pipes

[email protected]

Director of EducationJennifer Feeler

[email protected]

Director of Finance & OperationsBecki Perez-Clark

[email protected]

Director of Government RelationsTeri Bilby

[email protected]

Director of Programs/EventsCheryl Hood

[email protected]

Executive AssistantDebbie [email protected]

Administrative AssistantAndrea Villarreal

[email protected]

Legal CounselDavid Fritsche210.227.2726

[email protected]

San Antonio Apartment Association7525 Babcock Road

San Antonio, TX 78249210.692.7797 •877.306.4108

Fax 210.692.7277 • 877.316.1984www.saaaonline.org

“The Residence” Magazine is published bi-monthly by the San Antonio Apartment Association, Inc. Circulated free to mem-bers. Entire contents are the © Copyright 2012 of the San Antonio Apartment Association, Inc., all rights reserved. The San Antonio Apartment Association, Inc., expressly reserves the right, in its sole discretion, to reject advertising which may subject the San Antonio Apartment Association, Inc., to liability under statutory or common law. Contributed material does not necessarily refl ect the views and opinions of the San Antonio Apartment Association. Printed at Shweiki Media on FSC Certi-fi ed Paper (www.fscus.org/paper).

Mission StatementThe San Antonio Apartment Association offers the support and the opportunity for owners, managers and suppliers of the rental housing industry to relate, exchange ideas and experiences, and establish high standards. The Association serves as a professional, unifi ed voice to express common issues affecting our industry and community at the local, state and national level. The Association maximizes resources to provide our members with benefi ts such as: access to quality educational programs, information through research and legislative involvement, and the enhancement and growth of professionalism within our industry while serving the community.

Counties Served: Atascosa, Bandera, Bexar, Comal, Dimmitt, Edwards, Frio, Gonzales, Guadalupe, Karnes, Kendall, Kerr, Kinney, LaSalle, Maverick, McMullen, Medina, Real, Uvalde, Wilson, and Zavala

feature articles...13 Positively Passionate People

21 Avoiding Failure...How to Stick With Your New Year’s Resolutions

33 Be A Success

37 The Art of Happiness Lies In You

43 A Sure Fire Form of Self Motivation

special sections...7 TAA Education Conference & Lone Star Expo

17 Blue Santa Celebration

19 2012 Calendar of Events

22-23 Education Calendar & PEP Registration

24 Online University Classes

30 Voter Registration

47 Redbook Seminar Dates

in every issue...9 President’s Message

10-11 2012 Diamond Sponsors

25 Membership Updates

38-42 Government Affairs Update

53 Market Review

54 TAA Update

55 NAA Update

Administrative Assistant

[email protected]

San Antonio Apartment Association

San Antonio, TX 78249210.692.7797 •877.306.4108

Fax 210.692.7277 • 877.316.1984

“The Residence” Magazine is published bi-monthly by the San Antonio Apartment Association, Inc. Circulated free to mem-bers. Entire contents are the © Copyright 2012 of the San

The San Antonio Apartment Association offers the support and the opportunity for owners, managers and suppliers of the rental housing industry to relate, exchange ideas and experiences, and establish high standards. The

in every issue...

38-42 Government Affairs Update

Director of Communications

[email protected]

Director of Education

[email protected]

Director of Finance & Operations

[email protected]

Director of Government Relations

Director of Programs/Events

Avoiding Failure...How to Stick With Your New Year’s Resolutions

7 TAA Education Conference & Lone Star Expo

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boardofdirectorsPAST PRESIDENTSMark Hurley - Highland Commercial Properties

Donna Schmidt, CPM - Fogelman Management Group

OWNER DIRECTORS Celine Williams - Alpha-Barnes Real Estate

Steve Ross - Bob Ross RealtyDebbie Wiatrek - Capstone Real Estate Services

Juan Carlos Suarez - Domit ManagementJulie Agne-Highsmith - Embrey Management Services

Ryan Wilson - Franklin Development PropertiesCheree Allee - Greystar Real Estate Partners

Jody Marquez - Implicity ManagementAmber Edwards - Resource Residential

ASSOCIATE DIRECTORSDelfi na Aguilar - Appliance Warehouse

April Chapman, CAS - The Liberty GroupScott Milgrom - Signs Now

Mary Tranchell - Vamvoras Plumbing

LIFETIME BOARD MEMBERSBarbara MacManus, CAM, CAPS, CPM, Mac Real Estate

Bob Ross, Bob Ross Realty (Dec.)

PRODUCT SERVICE COUNCIL BOARDPresident - Matt Lusk - Impact Floors

President-Elect - Delfi na Aguilar - Appliance WarehouseVice President - Scott Milgrom - Signs Now

Secretary - Mary Tranchell - Vamvoras Plumbing

MEMBERS AT LARGELiz Johnson - Alamo City Recovery

Joe Anthony Guerrero - Bexar TowingNicole Plummer - CORT

April Chapman, CAS - The Liberty Group Tiffany Koch - Lone Star CarpetCathy McCoy - Time Warner Cable

Past President - Nancy Payne, CAS - For Rent Media Solutions

___________________________________________________

TEXAS APARTMENT ASSOCIATIONPresident - Jeff Lowry, CAPS

Vice President at Large - Mark HurleyDelegates - Mark Hurley; Kelley Liserio, NCP; Matt Lusk

Allyson McKay, CPM; Renetta Quintana; Mike Rust; Donna Schmidt, CPM Alternates - Delfi na Aguilar; Nancy Payne, CAS; Marc Ross; Steve Ross

___________________________________________________

NATIONAL APARTMENT ASSOCIATIONChairman - Jerry Wilkinson, CAPS, CCIM

Regional Vice President - Mike ClarkDelegates - Mark Hurley; Kelley Liserio, NCP; Renetta Quintana;

Steve Ross; Donna Schmidt, CPMAlternates - Allyson McKay; Jeff Robinson; Marc Ross; Mike Rust

PRESIDENTKelley Liserio, NCP

HomeSpring Residential Services210-682-1500

PRESIDENT-ELECTRenetta Quintana

NRP Group210-487-7878

VICE PRESIDENTDavid Walker

Gratr Landscapes210-764-7773

TREASURERMike Rust, CAPS

Shelter Corporation210-767-8104

SECRETARYAllyson McKay, CPM

Lincoln Property Company210-499-0314

PSC PRESIDENTMatt Lusk

Impact Floors210-249-0300

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president’smessageKelley Liserio HomeSpring Residenti al Services

2012 is fi nally here!If you are anything like me, you look back at the last year of your life and revel over your favorite ti mes, but you also create that dreaded list of all the goals you didn’t reach and all of the things you sti ll want to do. Whether it is personal, physical, spiritual, career oriented or otherwise, we all start cre-ati ng our list of New Year’s Resoluti ons and goals. It’s a vicious cycle and I know I do it year aft er year. My bucket list keeps growing and it seems to grow the most in January. About mid-year, real-ity hits and we realize we can’t possibly accomplish all of the things we want to. But we don’t lose hope or give up; we simply keep them on the list.

This year, as the President of the San Antonio Apartment Associati on, I’ve selected our annual theme to refl ect just that. “Rome wasn’t built in a day,” or in other words – it takes a long ti me to complete an important job. I’d like to encourage our membership to re-member this all year long. As business professionals, we oft en feel responsi-ble to take on more than we have ti me for. This is a common disease, but we all do it. This year, take full advantage of your SAAA membership and pick just a few ways to stay involved and give those commitments your all. I am mak-ing that commitment to you as I serve.

In mid November 2011, your SAAA Board of Directors and Associati on staff met for the annual planning retreat. During this retreat, all of the goals and the overall directi on of the San Anto-nio Apartment Associati on were ana-lyzed and your elected directors brain-stormed and narrowed down some focus for 2012. First and foremost, this year is about recognizing the value that your SAAA provides.

Under the Presidenti al directi on of Mark Hurley in 2011, big things were accomplished. Through his leadership by example, Mark encouraged mem-bers to get involved in ways they had not before. Here are some of the 2011 highlights:

• Our PAC fundraising is at an all ti me high, enabling our membership to have a voice with community leaders. • We conti nue to have huge impacts with the SAPD through our Blue Santa Toy Drive and 100 Club fundraiser, in-creasing our visibility in the community. • Our web presence is stronger than it’s ever been and 2011 marked SAAA’s debut into Social media, making Com-municati ons one of our strong points.• Our Educati on opportunti es are be-ing off ered at diff erent price ti ers mak-ing courses available to even more properti es. SAAA launched the Online University making educati on parti cipa-ti on easier for all of our members.• Our Independent Rental Owners (IRO) are getti ng more and more in-volved and are encouraging other IROs to join committ ee meeti ngs and events. Through this kind of parti cipati on we are capturing new networking oppor-tuniti es with local entrepreneurs.• Our annual American Red Cross He-roes campaign astonishingly raised over $25,000 and we conti nue to be one of the largest industry contributors to the South Texas ARC chapter.• Membership is holding strong and had one of the most competi ti ve mem-bership drives in 2011. This kind of eff ort will conti nue to strengthen our membership base and validate our Associati on’s place in the community.

Every committ ee has a full plate and we need your help to complete the set tasks. If getti ng involved has made your 2012 Resoluti on List, make sure you visit the website (saaaonline.org) for a calendar of events and mark YOUR calendar now. In additi on, committ ees are a great place to start getti ng in-volved. They not only provide an outlet to make a diff erence, but I guarantee you will meet other great members. SAAA committ ees include: Member-ship, Ambassadors, Buddy, Educati on, Outreach, Government Aff airs, Com-munity Relati ons, Programs, and IROC. The Product Service Council also off ers a one-of-a-kind opportunity for Associ-ate Members to get involved. For a full

descripti on of each committ ee, please visit the website.

I’d like to thank the 2011 Board of Directors, Committ ee Members and SAAA Staff for laying the foundati on to a very successful 2012. The San Antonio Apartment Associati on con-ti nues to grow and change with our Membership’s needs. Remember the rental housing industry has become a recognized and respected profession and you, our members, are to thank. It is important to remember what an im-pact our industry has locally, statewide and at a nati onal level.

Our Associati on’s conti nued message will be that with tens of thousands of industry related jobs, we have a huge economic impact in our community. Nearly half a million people live in rent-al housing in San Antonio, more than- one-third of the city’s populati on, and it’s growing. Apartments make it pos-sible for hundreds of thousands of peo-ple to live and work in our city.

Again, Rome wasn’t built in a day, and each year’s growth is a stepping-stone and building block for the future. I look forward to an exciti ng year, working with an absolutely dynamic Board and seeing each and every one of you get involved!

Cheers to 2012!Kelley

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210-499-5998 • apartmentguide.com

281-261-6334dixiecarpet.com

210-377-3116forrent.com

210-590-6200 bexartowing.net

210-648-0799alamocityrecovery.com

210-325-7155 apartments.com

210-697-9200coinmachcorp.com

210-615-8264cort.com

210-764-7773gratrlandscapes.com

512.481.1234 • bgstaffing.net


800-431-3000 hdsupply.com

210-389-9216impactfloors.com

210-525-7966thelibertygroup.com

512-836-9311 lonestarcarpet.com

210-212-4444rasafloors.com

210-257-0000redicarpet.com

210-520-6699 signsnowsa.com

210-582-9586twc-sa.com

210-341-2000vamvorasplumbing.com

210-734-0000 worldwidepest.com


Thursday January 19, 2012

6 p.m. Reception 7 p.m. Dinner and Ceremony

To register for this event, contact [email protected].

Oak Hills Country Club

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rue passion is one of the most powerful feelings one may feel in their lifeti me. One can become so passionate about some-thing that they feel they would die for it (and someti mes do.) It may be one of the

most powerful of all human emoti ons. Passion can be harnessed for good, or for evil. It is when people har-ness their passions in positi ve ways that the world is shaped in a beauti ful way.

These people are not lazy, unambiti ous, unmoti vated, depressed bags of fl esh that mope about all day wallowing in self-pity. They are alive, energeti c, proacti ve and dynamic beings who have come to fully realize the divine potenti al within their own mind, body, life and soul.

The people that you surround yourself with have a huge impact on your mind, and thus your life. There-fore, surround yourself with as many positi vely pas-sionate people as you can, and you will fi nd yourself

becoming like them. To help you identi fy these people, we’ve listed eight broad characteristi cs below. You can also model yourself aft er these - and you will fi nd your level of passion increases accordingly.

Lives life fullyThe positi vely passionate person lives life to its fullest - everyday. They know how to have a great ti me. They know when to be spontaneous. They see the beauty in everyday living, and in all of creati on. They realize that ulti mately life isn’t defi ned by thoughts - it’s defi ned by the acti ons that arise from those thoughts. Thus, they master their mind, and simultaneously master their acti ons. Their acti ons and feelings which arise as a result of their thoughts are what allow them to lead an amazing, fulfi lling life.

UnstoppableThe positi vely passionate person is unstoppable in all that they do. They are aware of the immeasurable val-ue of perseverance. They never give up on what they have set their mind too - no matt er what gets in their way. They realize that they are the only one that can stop themselves. They don’t let the negati ve feedback of others stand between them and their dreams. They know that good things take ti me. They never surren-der - they always move forward, unti l they reach their goals.

Takes risksThe positi vely passionate person takes risks when appropriate - knowing that risks are the only way to grow. Unless they risk something, even if very small, they will not grow. They realize they must step outside of their comfortable current conditi ons in order to achieve anything. They take wise, informed risks in order to achieve what they desire.

AssertiveThe positi vely passionate person is asserti ve in all decisions. They are intuiti ve, use good judgment, and make good decisions - fast. When confronted with a choice, they draw upon their own past experiences

The people that you surround yourself with have a

an amazing, fulfi lling life.

UnstoppableThe positi vely passionate person is unstoppable in all UnstoppableThe positi vely passionate person is unstoppable in all Unstoppablethat they do. They are aware of the immeasurable val-ue of perseverance. They never give up on what they have set their mind too - no matt er what gets in their way. They realize that they are the only one that can stop themselves. They don’t let the negati ve feedback of others stand between them and their dreams. They know that good things take ti me. They never surren-der - they always move forward, unti l they reach their goals.

Takes risksThe positi vely passionate person takes risks when appropriate - knowing that risks are the only way to grow. Unless they risk something, even if very small, they will not grow. They realize they must step outside of their comfortable current conditi ons in order to achieve anything. They take wise, informed risks in order to achieve what they desire.

AssertiveThe positi vely passionate person is asserti ve in all


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conti nued on page 27


Presented by: Barbara Savona - Sprout Marketing

January 17, 9 a.m. - 12 p.m.SAAA Education Center - 7525 Babcock Road

Contact [email protected] to register for this outstanding seminar!

Working With All Generations!

ThursdayFebruary 16th

9 a.m. - 12 p.m.

Presented by:Barbara Savona - Sprout MarketingSAAA Education Center, 7525 Babcock Road

Contact [email protected] to register!

FREE FOR PEP • $68 FOR MEMBERS

FREE for PEP • $68 for Members

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Tuesday, February 7th 9:00 a.m. - 1:30 p.m.

SAAA Education CenterContact [email protected]

Sponsored by For Rent Media Solutions

The RESIDENCE | www.saaaonline.org | January/February 2012 | 17 The RESIDENCE | www.saaaonline.org | January/February 2012 | 17 The RESIDENCE

SAAA Members Collect Toys for Blue Santa!Congratulations on another great year for Operation Blue Santa! Tons of toys were collected as well as over $5,000!Special Thanks to H-E-B for making a $2,500 donation to Blue Santa in SAAA’s name!

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January 19 Installation of Officers

February 23 Industry Achievement Awards/Casino Night

March 24 Cook-off

April 19-21 TAA Education Conference & Expo

May 17 Spring Mixer

June No event scheduled

July 19 Bowling Tournament

August No event scheduled

September 20 Business Expo & Election of Officers

September 21 PAC Golf Tournament

October 23 Business Exchange

November No event Scheduled

December 6 Property & Merit for Excellence Awards

and Holiday Gala

Event dates, times and locations are subject to change


ow that we are officially into 2012, how are your New Year’s Resolutions going? Are you off to a strong start or have you given up already? Hopefully, you are committed to achieving your goals and are off to a running

start. But, if you are like most people, your resolutions will soon be forgotten. There are many reasons that resolutions fail so quickly. The good news is that by becoming aware of the reasons they fail, you can change your actions and help achieve your goals. Let’s take a look at the most common sources of failure and how you can overcome each one.

1. Too large of a goal. It’s great to shoot for the stars by setting a large goal. It is important that the large goal

be broken down into smaller, more manageable and measurable goals. These goals should also be realistic. If your goal is to run a marathon this year, you should already have some running experience to build upon. If you don’t currently run, this goal is too large and not very realistic. To increase your current mileage, you would need a specific training program that gradually increases the distance and time you run each week. Without these smaller steps, you won’t be able to achieve the larger goal.

2. No plan. Having a plan is critical to success but is one of the reasons that many people fail to achieve their goals. The first step is to write down your goal and define it carefully. Then, write down in detail how you will achieve it. Be very specific and include details such as how and when. This plan is your roadmap to success. The more specific and measurable the plan, the better. Having a written plan will keep you on track and moving forward.

3. Lack of discipline/accountability. Many people lack the discipline and accountability to reach their goals on their own. This can be easily overcome by recruiting an

accountability partner such as a friend or family member. Find someone that has a similar goal and help keep other accountable and motivated. Enlist whatever help and resources you think you’ll need before you need them.

4. Procrastination. Procrastination is one of the leading reasons that resolutions fail. Have you ever said that you’ll start a diet next week? Then next week comes and you don’t start the diet? There’s no time like the present to get started!

5. Too many goals. Having too many goals can sabotage your success and become overwhelming. The best way to overcome having too many goals is to narrow down your list to one or two goals and focus on only a couple

of things at a time. As soon as you achieve those goals, you can move down your list.

As you set your goals for 2012, keep in mind some of the reasons that resolutions often fail and consider the potential roadblocks to achieving your goals. Facing these roadblocks up front will prepare you to overcome them. Log your progress along the way. This log can help you through tougher times along the way when you may feel like giving up. It is encouraging to see how far you have come already and motivate you to keep going. Even baby steps will get you a little bit closer to your goal. And last, but not least, remain flexible and willing to adjust your plan if necessary. Sometimes you may need to take a detour along the way so it is very helpful to be flexible. Don’t get discouraged and let this throw you completely off course. Stay committed and keep going!

April Mims is a life and career coach specializing in work/life balance issues and life and career transitions. Her coaching practice is Nexus Coaching Part-ners. She is passionate about empowering clients to balance the demands of a successful career and a strong family life. April invites you to a complimen-tary 30-minute coaching session to see if coaching could benefit you. To learn more or subscribe to The Nexus Connection newsletter, visit http://www.nex-uscoachingpartners.com.

Avoiding Failure: How to Stick with Your New Year’s Resolutions!

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EducationCalendarMonth Date Class Time Credits January 17 75 Ideas That Will Rock Your Socks 9-12 3 CECsJanuary 17 & 19 Electrical Maintenance Technician (EMT) 5-9 8 CECs

February 7 Leasing Bootcamp 9-1:30 4 CECsFebruary 16 Bridging the Gap - Working With All Generations 9-12 3 CECsFebruary 21 Book Series, Walt Disney - Be Our Guest 9-12 3 CECsFebruary 29 Redbook, Session 1 9-4 7 CECs Session 2 1-4 3 CECs

March 1 CAPS beginsMarch 6 Legalease 9-12 3 CECsMarch 20 Redbook, Session 1 9-4 7 CECs Session 2 1-4 3 CECsMarch 22 CAM beginsMarch 27 Take Me to Your Leader 9-11

April 10 Leasing Bootcamp 9-1:30 4 CECsApril 17 Rape & Safety Awareness 9-1 4 CECsApril 24 & 26 Electrical Maintenance Technician (EMT) 5-9 8 CECsApril 25 Human Resources 9-12 3 CECs

May 3 Pool Rules 8:30-12:30 4 CECsMay 8 Creepy, Crawly Bugs, Oh My! 9-11 2 CECsMay 15, Raising Rents 9-12 3 CECsMay 16 & 17 Certifi ed Pool Operator (CPO) 8-5 8 CECsMay 22 Deal or No Deal 9-12 3 CECs

June 5 Fair Housing 9-12 3 CECsJune 12 Budget Basics 9-12 3 CECsJune 19 Learn from the Top Dogs 9-12 3 CECsJune 19 & 21 Electrical Maintenance Technician (EMT) 5-9 8 CECs

July 10 Leasing Bootcamp 9-1:30 4 CECsJuly 17 How May I Help You – Customer Service 9-12 3 CECsJuly 25 Leadership 9-12 3 CECs

August 2 Take Me to Your Leader 9-11 August 7 Crime Prevention 9-12 3 CECsAugust 14 Show Me the Money 9-12 3 CECsAugust 21 & 22 CFC 9-5 8 CECsAugust 27-31 CAMSLAM 8-6

September 6 Building Your Dream Team 9-12 3 CECsSeptember 11 Book Series, John Maxwell - Leadership 9-12 3 CECsSeptember 27 Exceptional Service for Maintenance 9-12 3 CECs

October 16 Love the One You’re With/Resident Retention 9-12 3 CECsOctober 16 & 18 Electrical Maintenance Technician (EMT) 5-9 8 CECsOctober 18 Fair Housing 9-12 3 CECs

November 6 Word of Mouse & Mouth Marketing 9-12 3 CECsNovember 13 Leasing Bootcamp 9-1:30 4 CECsNovember 15 Legalease 9-12 3 CECs

December 11 Stress Management 9-11 2 CECs

HIGHLIGHTED CLASSES ARE FREE TO PEP SUBSCRIBERS! Classes & dates are subject to change

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2012 Professional Education Program Member Registration

RegistrationFormMember Co ___________________________________ Mgmt. Co./Owner _______________________________

Address ______________________________________ City __________________State _______Zip _________

Phone_______________________Fax______________ Email_________________________________________

Print Name ____________________________________Title _____________________________ Date ________

Authorized Signature __________________________________________________________________________

q Option 1: One Time Payment Plan. Please confirm the above member company as a PEP 2012 subscriber. We understand this one-time fee, due in full by 2/10/12, will allow each member representative to attend any PEP approved course in 2012. Company will be billed in January 2012. Subscription valid 1/1/12-12/31/12.

q Check here ONLY if you want to be billed in 2011 (for full amount only, single installment).

qOption 2: Installment Plan (only available for plans with 100 units or more). Please confirm the above member company as a program subscriber for the 2012 calendar year. Half the fees must be received by 1/31/12, with the remaining half received in full by 3/1/12. We understand this commitment is a binding contract for the entire amount of the program tuition. In order to take advantage of Option 2, PEP registration form must be received by 12/15/11. Company will be billed in December 2011 for first installment (due 1/31/12).

Payment Method

qPlease bill SAAA Member company as selected above.

qPlease charge VISA/Mastercard/American Express/Discover.

Print Name as it appears on card __________________________________________________________

Card Billing Address ___________________________________________________________________

Card Number _________________________________ Expiration Date______ Security Number______

Authorized Signature ___________________________________________________________________

Important Information: No refunds or account credits will be issued. Non-payment will result in the immediate suspension of all program participation and SAAA member privileges. SAAA must be notified in writing regarding representative changes/substitutions, otherwise individuals not originally listed as representatives, will be billed the individual member rate for that program. SAAA is not responsible for unauthorized registrations. Only Apartment Communities are eligible to become PEP subscribers. Cancellations must be made in writing no later than 12/20/2011, otherwise full payment is due. Authorized signature must be on this form or form will be considered invalid. Absolutely NO REFUNDS will be issued.

Fax this registration form to SAAA at 210.692.7277 or 877.316.1984 or email to: [email protected]

Make checks payable to “SAAA”Mail payment accompanied by this form to:

San Antonio Apartment Association, 7525 Babcock Road, San Antonio, Texas 78249Phone: 210.692.7797 or 877.306.4108 www.saaaonline.org

PEP

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Online University

LearningSAAA has partnered with the

National Apartment Association Education Institute (NAAEI) and CallSource to launch a universal online-based

Learning Management System (LMS) that will be utilized across all NAA affiliates.

On this new system, you can take online courses 24 hours a day without leaving your home or office!

Class List:• Bed Bugs 101

• Dealing with Difficult People

• Setting the Appointment

• Don’t Let the Mold Get Old

• Preventive Hiring

• Art of Resident Retention

• Marketing with Little or No Money

• Fair Housing for Maintenance

• Customer Service & the Maintenance Team

• Customer Service & the Office Team

• Dealing with Difficult People, Supervisor Version

• Coaching for Development

• Improving Time Management Skills

• Art of Building Traffic

The courses are only $58 for SAAA Members and $68 for non-members

Go to the SAAA website at www.saaaonline.org, click on the Education tab and then the Online Education tab for instructions, tutorials and more.

Classes continually added - check the website for updates!

Spanish versions available!

SAAA

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The RESIDENCE | www.saaaonline.org | January/February 2012 | 25 | www.saaaonline.org | January/February 2012 | 25

Gables Residenti al Frankie Brown 3399 Peachtree Road, Suite 600 Atlanta, GA 30326 (210) 377-1490

T4 HIM, LLC Jerry Turner P. O. Box 550080 Houston, TX 77255-0080 (713) 722-8459

Domit Management Juan Carlos Suarez 1150 N Loop 1604 W Suite 108-623 San Antonio, TX 78248 (956) 369-7794

Wood Partners Robyn Killion 8 Greenway Plaza, Suite 600 Houston, TX 77046 (713) 439-7900

Senti nel Pointe Gregory Malone 1235 E. Mulberry Avenue San Antonio, TX 78209 (210) 826-5081

H3O Sprinkler Systems Tony Moore 2606 Melrose Canyon San Antonio, TX 78232 (210) 836-8181

Make Ready Air & Heat Joey Huerta 4707 Hollyridge San Antonio, TX 78228 (210) 336-0646

ApartmentJobMatch.com Dave Thompson P. O. Box 402 Helotes, TX 78023 (888) 440-7999

Ad Valorem Specialists Michael Beasley 4560 Lockhill-Selma, Suite 200 San Antonio, TX 78249 (210) 408-6777

Greater Texas Landscapes Shane Rasco 1219 Triplett San Antonio, TX 78216 (210) 627-0417

Commercial Equipment Company Philip Webster 15551 Wright Brothers Addison, TX 75001 (972) 991-9274

Old Capital Lending David Walls 1452 Hughes Rd Grapevine, TX 76051 (817) 488-0440

Pest Shield Pest Control Dominick Alongi 15329 Tradesman San Antonio, TX 78249 (210) 525-8823

Nati ve Land Design Joseph Coelho 301 Brushy Creek Rd #108 Cedar Park, TX 78613 (512) 918-2270

Tri County Protecti on Services Rae Mann 4550 Tranquil Creek San Antonio, TX 78251 (210) 284-8894

membershipupdates

OWNERS/MANAGEMENT ASSOCIATE MEMBERS

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Mission StatementThe Mission of Implicity is to provide excellent service to our Clients, our Residents and our Employees.

We will achieve this through:

• Being a results-driven company

• Providing a safe and secure environment for our Residents to live

• Focus on Employee growth and happiness by providing continuing education, recognition and a

true interest in our employees’ well being

• Focus on Cash Flow and Asset Value for our Clients

• Providing valuable market research to our current and future clients to help in the decision-making

process for acquisition and disposition of assets

Contact Us:Implicity Management Company

8603 N. New Braunfels Suite 101San Antonio, Texas 78217

Ph: 210.829.7770Fax: 210.829.7772

www.implicitymanagement.com

Implicity AdvantagesTeam Integrity Transparency And Accountability Expertise Dedication

ServicesProperty Management Due Diligence Surveys Construction Management Real Estate Consulting Services

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and external information - which they filter with their critical thinking skills - to reach a decision. They trust in themselves, and have confidence in their choice.

FocusedThe positively passionate person remains focused at all times. They focus on their dreams and goals until they become a reality. They decide what they want, how they will get it, and then focus on it with all their power until they make it happen. They only allow things to enter their life that will help them achieve what they have set out to do - they develop powerful paradigms and mental filters that only accept positive thoughts in order to bring them closer to their goals.

CreativeThe positively passionate person cultivates and uti-lizes their inner creativity. They create ways to reach their goals and to overcome obstacles placed in their path. They strive for innovation and for new, better, easier ways to do things. They use the power of their mind and their subconscious to show them the way. They utilize techniques such as those taught by our company to find inventive ways to crystallize their dreams.

Self-evolvedThe positively passionate person is self-evolved. They are self-confident, introspective, self-guided, and self-reliant. They have learned how to rely on themselves through the good and the bad. They are the reason that they are where they are, and that they are who they are. They use the lessons of the past to their ad-vantage, and learn from every mistake. They exam-ine their own mind and soul regularly, and learn to understand and control their every thought, feeling, and action. They know where they have been, and they know where they are going. If they do not like something, they change it. They continuously strive to move along the path to their dreams, and fully real-ize that they are the only vehicle that will take them there.

Mastery of subconciousThe positively passionate person has mastered their own subconscious mind. They realize that every thought and thus every action is a result of what has been put into their mind. They have a powerful, posi-tive belief system and mental filters that allow them to recognize positive things in the world around them that they can use to reach their goals. They have posi-tive habits and a positive self image, and everything produced by their mind conforms to their positive be-liefs. They take on the rightful duty of programming their own mind - of eliminating negative program-ming, and positively affirming and regularly reaffirm-ing every desirable aspect of their own being. They use mental tools and techniques, such as those we offer, to program their mind to receive exactly what they want out of life.

You’ll know a positively passionate person when you see one. They are the ones that stick out above the rest - the successful ones - the happy ones. When you become passionate about something positive and follow it... when you harness your own thoughts to get there... when you master your own mind - you become happy. Negative thoughts cannot dwell in a mind that has no place for them. Being passionate about doing something positive in the world and taking action to make it happen will not only bring happiness in your life, it can also bring happiness to those you help.

We have the tools to allow you to get whatever you want out of life. You have the power to live your dreams. Let us help you along the way.

Lee Ridenour President Ridenour-Blade Self-Evolution http://www.selfevolution.net Self-Evolution focuses on the “hard” sciences of psychology and neurology. Self-Evolution also provides fitness information and daily / life strategies. Self-Evolution is the use of your past, present, and most importantly your own MIND to achieve self-actualization: to live a fulfilling life. http://www.selfevolution.net

continued from page 13


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Contact Director of Education, Jennifer Feeler at210.692.7797 or [email protected] to register!

Presented by Mark Hurley

Join us as we review the best-selling customer service book:

Walt Disney-Be Our GuestFebruary 21st

9:00 a.m. - 12:00 p.m.SAAA Education Center

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The RESIDENCE | www.saaaonline.org | January/February 2012 |30

VOTE

Primary Elections will be on APRIL 3RD*

Visit www.bexar.org/elections to get more information about voter registration.

Call the San Antonio Apartment Association at 210.692.7797 to get a voter registration card.

*Subject to change - contact [email protected] for updated information.

Your Vote is Your Voice!

Register to vote to ensure you have the chance to make a difference!

TAKE ACTION AND BE HEARD!


What is a

PAC?The Politi cal Acti on Committ ee (“PAC”) works on behalf San Antonio Apartment Associati on

(“SAAA”) members. Our PAC works to develop and maintain producti verelati onships with key public offi cials at the local, state, and nati onal levels. We are

successful when we have acti ve dialogue with public policy makers in order to ensure that legislati on is favorable to our industry.

Legislati on can begin at every level of government and can have a signifi cant impact on thebott om line of your business and on your daily work environment. A misconcepti on exists

that legislati on exclusively impacts property and management company owners. The reality is that it has a global and direct impact on each of us in the industry.

When a company’s bott om line is impacted it aff ects: employee benefi ts, fi nancial decisions related to a property’s expenses, and the community at-large.

The PAC fund must grow to achieve our goals. By law, the fund can only come from personalcontributi ons. One thing is clear: a direct correlati on exists between the strength of our

PAC fund and our ability to eff ect positi ve change for our business environment. SAAA has several vehicles for your PAC parti cipati on: the PAC Golf Tournament,

the Business Exchange, and Future of the Industry Fund (“Future Fund”). Future Fund contributi ons start as low as $29 and credit card payment arrangements

can be made on a monthly, quarterly or annual basis to suit your needs.

IT’S YOUR FUTURE, PROTECT IT.Take action, get involved and make your contribution

to the SAAA PAC today.

We are thrilled to report that the SAAA PAC raised $55,377 in 2011- a watermark for ourPAC! Thank you to our Future Fund members, Business Exchange sponsors & att endees,

Golf Tournament sponsors & players & Silent Aucti on donors, sponsors & buyers!


earn how to master your area of endeavor the right way. Start out by fi nding the people and books that will make you excepti onal. Seek out the best sources of informati on that you can aff ord.

Analyze each part of the skill you wish to master, then put it all together to create a fl uid form. Develop fi rst a theoreti cal understanding, then a practi cal one. When you practi ce your knowledge, your work will fl ow and appear eff ortless.

Practi ce relentlessly. Spend long hours practi cing. Keep a regular schedule for your acti vity. If you have long gaps between practi ce, you will lose some momentum in mastering your skill. The cumulati ve eff ect of practi ce will make you excepti onal.

Self-discipline will come from imaginati on. When you can create a burning desire by imagining your ulti mate success, self-discipline will happen spontaneously. If you do not have a burning desire, you may want to rethink your goals. Unless you feel passionate about your goals, the smallest obstacle will throw you off course.

Believe in yourself. Recall all the previous successes you have had in your life. Use these memories to build an enduring self-confi dence. When you believe that you can do something, you will fi nd a way to make your belief come true.

If you methodically prepare for your own parti cular game you will fi nd yourself on the way to mastery. You can win in any of the games of life. Just decide on it, and follow up with study and practi ce.

You can move beyond your stuck states by contemplati ng all the possible consequences of your own parti cular situati on.

What is it that you want to work in your life?

What inner obstacles prevent you from achieving the successful outcome you desire?

Once you have confronted your own fears, then you will be ready to take stock of your current situati on and try out new strategies.

There are three stages of problem-solving:

First, get clear on your vague fears and imaginings. Bring them out in the open. Confront them. See what is really going on. Unless you can ask the right ques-ti on, which comes from getti ng the right perspecti ve on the issue, you will not be able to start looking for the right answer.

Second, once you have some inner clarity, freed from emoti onal congesti on, look at your problems objecti vely, empirically. Ask yourself what needs to happen here to make things work out? Ask an objecti ve, matt er-of-fact, questi on. Avoid subjecti ve, questi ons.

Believe in yourself!

And third, apply all available resources to solve your problem. Make a list of all your resources. This includes people you can query or books, arti cles, or multi media you can learn from.

you do not have a burning desire, you may want to rethink your goals. Unless you feel passionate about your goals, the smallest obstacle will throw you off

Believe in yourself. Recall all the previous successes you have had in your life. Use these memories to build an enduring self-confi dence. When you believe that you can do something, you will fi nd a way to make your

If you methodically prepare for your own parti cular game you will fi nd yourself on the way to mastery. You can win in any of the games of life. Just decide on it,

What inner obstacles prevent you from achieving the

Once you have confronted your own fears, then you And third, apply all available resources to solve your problem. Make a list of all your resources. This includes

conti nued on page 52

Be a SuccesS!L


Join us for this important event

April 17thSAAA Education Center

9:00 a.m. - 1:00 p.m.

Contact [email protected]

Sponsored byApartment Solutions

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o you know what is the most elusive and coveted thing in the world? The one thing that everyone hankers for, but very few actually manage to get it. For most people in this world, the most coveted thing in

this world would probably be a material object, and in order to achieve that, the most desired object in this world has become money. However, what everyone actually yearns for and wants is not these material objects, but happiness. We need to realize this eternal truth ourselves that the art of happiness lies in us.

We want material comfort because we think that by obtaining these objects we will be happy. However, does anyone actually know what is the art of happiness, how do we go about achieving this? Money and material goods certainly do not bring in happiness. How many celebriti es have committ ed suicide in spite of having every possible riches simply because they could not master the art of happiness?

People from all over the world, travel to the Himalayas to search for this art of happiness. However, the simple truth of the matt er is that the ‘art of happiness lies in you’. Yes, each one of us can master this art of happiness ourselves without having to do penance or by living an asceti c’s life. We are the makers of our own happiness, and we also have the power to master this art of happiness ourselves.

The fi rst and foremost thing is to be peaceful. We should have a clear heart, and should not involve ourselves in pett y politi cs, or demeaning others behind our back. We should have a clear conscience, and do only those things which we think are correct. The worst possible thing that one can do is to lie to oneself, and one can never achieve the art of happiness in such a way.

Art of happiness can also only be achieved if one is not greedy for more. In today’s world, we are never sati sfi ed or happy with what we have; we constantly want more and this cycle never stops. Therefore, in order to master this art of happiness, we should be happy with what we have, and not crave for more than what we can achieve. We should appreciate our life and be grateful for whatever God has bestowed upon us.

One can realize that it is easy to achieve happiness by simply respecti ng others. If we do not respect our elders,

our family members, our colleagues, and fellow human beings, we can never learn the art of happiness. The key to art of happiness lies with you. Only your acti ons and good deeds will help you learn and appreciate this art of happiness.

About the AuthorJohn Khu is an experienced entrepreneur and internet mar-keter. He specializes in communicati on development and per-sonal happiness. htt p://www.happyessence.com


The fi rst and foremost thing is to be peaceful. We should have a clear heart, and should not involve ourselves in pett y politi cs, or demeaning others behind our back. We should have a clear conscience, and do only those things which we think are correct. The worst possible thing that one can do is to lie to oneself, and one can

Art of happiness can also only be achieved if one is not greedy for more. In today’s world, we are never sati sfi ed or happy with what we have; we constantly want more and this cycle never stops. Therefore, in order to master this art of happiness, we should be happy with what we have, and not crave for more than what we can achieve. We should appreciate our life and be grateful

One can realize that it is easy to achieve happiness by simply respecti ng others. If we do not respect our

our family members, our colleagues, and fellow human

The Art Of Happiness Lies In You

D

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City Codes

Update

City of San Antonio (December 1, 2011):The San Antonio City Council adopted new building related

codes on December 1, 2011. These codes include:

• 2012 Internati onal Building Code, IBC • 2012 Internati onal Existi ng Building Code, IEBC • 2012 Internati onal Residenti al Code, IRC • 2012 Internati onal Mechanical Code, IMC • 2012 Internati onal Plumbing Code, IPC • 2012 Internati onal Fuel Gas Code, IFGC • 2009 Internati onal Energy Conservati on Code, IECC (current code)• 2011 Nati onal Electrical Code, NEC • 2012 Internati onal Fire Code, IFCThese new codes will go into eff ect on March 1, 2012.

The San Antonio Apartment Associati on will hold a free briefi ng session for all members on February 2nd from 9:00-11:00 a.m. Space is limited, so register early. Contact Jennifer Feeler or Teri Bilby at 210.692.7797 for more informati on.

FIRE CODENo New Retrofi t Requirements. Smoke Alarms: Eff ecti ve January 1, 2010, all apartments will need to have smoke alarms installed in hall immediately outside the bedroom area and in all rooms designated for sleeping (ie..bedrooms) by December 31, 2011. Smoke alarms that were in-stalled in order to comply with the requirement may be batt ery operated and do not have to be interconnected as long as the building is not undergoing alterati ons. Please see the Appendix for the actual code.

Fire Exti nguishers in Existi ng Apartments: All existi ng apartment communiti es are required to have fi re exti nguishers using one of the following methods:

Method 1: Generally, one 2-A:10-B:C fi re exti nguisher is required to be installed in common areas with the following limitati on: the exti nguisher is designed to protect up to 3,000 square ft and the maximum travel distance from any protected area to the exti n-guishers is 75 ft . measured horizontally. The exti nguisher is to be mounted no less than 4 inches from the fl oor and no higher than 5 ft from the fl oor to the top of the exti nguisher.

Method 2: Each individual apartment unit may be provided with

one 1-A:10-B:C exti nguisher. The exti nguisher is may be mount-ed inside the cabinet under the sink in the kitchen; on a wall in the unit, inside a pantry; mechanical closet as long as a sign is on the door indicati ng that a fi re exti nguisher is located inside; inside a storage closet as long as there is no locking mechanism on the door and a sign is on the door indicati ng that a fi re exti n-guisher is located inside.

New Opti on:Inspecti ons of Fire Exti nguishers: All rechargeable fi re exti nguish-ers must be inspected by a licensed inspector annually. As of March 1, 2012, non-rechargeable fi re exti nguishers are to be in-spected annually by a licensed inspector or an owner may opt to self-inspect following the protocol listed in the Appendix.

ELECTRICAL CODENo New Requirements.All properti es are required to have an Electrical Maintenance Permit which is renewed annually and obtained from the De-velopment Services Department as well as an annual Electrical Maintenance Tech Registrati on for each maintenance technician who performs electrical maintenance on your property. See the Appendix for limitati on of work and recordkeeping requirements.

The cost of the Electrical Maintenance Permit is $.21 per unit plus a $50 administrati ve fee and a 6% technology fee. The cost for each Electrical Maintenance Tech Registrati on is $35 and must be renewed annually. As of February 2009, maintenance techs who are applying for an Electrical Maintenance Tech Registrati on for the fi rst ti me will be required to show proof that they have taken an approved 8 hour electrical maintenance course when they apply. SAAA is an authorized provider of this course. There are no conti nuing educati on requirements for renewals of this registrati on.

MECHANICAL (HVAC) CODENo New Requirements.Properti es that have 5 or more units and are made up of build-ings that contain 5 or more units are required to have an Annual Mechanical Maintenance Permit obtained from the Develop-ment Services Department. Properti es that that exclusively have window units are exempted from this requirement. See the Ap-pendix for limitati on of work and recordkeeping requirements.

The cost of the permit is $.21 per unit plus a $50 administrati ve fee and a 6% technology fee for properti es that have more than 20 units in a single locati on. For companies that have multi ple properti es with less than 20 units on each property, the permit cost is $2.00 per unit plus a $50 administrati ve fee (per company, not per property) and a 6% technology fee. There is no educati on requirement for this permit or technician registrati on required.

PLUMBING CODENew Requirement:Properti es that have 5 or more units and are made up of build-ings that contain 5 or more units are required to have an Annual Plumbing Maintenance Permit obtained from the Development

Teri Bilby Director of Government Relati ons

governmentaffairsupdate



Services Department. See the Appendix for limitation of work and recordkeeping requirements.

The cost of the permit is $.21 per unit plus a $50 administra-tive fee and a 6% technology fee for properties that have more than 20 units in a single location. For companies that have mul-tiple properties with less than 20 units on each property, the permit cost is $2.00 per unit plus a $50 administrative fee (per company, not per property) and a 6% technology fee. There is no education requirement for this permit or technician registra-tion required.

APPENDIXFIRE CODE:1103.8 Single- and multiple-station smoke alarms. Single-and multiple-station smoke alarms shall be installed in exist-ing Group I-1 and R occupancies in accordance with Sections 1103.8.1 through 1103.8.3. Exception: All R3 occupancies not used for commercial purpos-es, including duplexes and houses for rent. 1103.8.1 Where required. Existing Group I-1 and R occupan-cies shall be provided with single-station smoke alarms in ac-cordance with Section 907.2.11, except as provided in Section 1103.8.2 and 1103.8.3.

1103.8.2 Interconnection. Where more than one smoke alarm is required to be installed within an individual dwelling or sleep-ing unit, the smoke alarms shall be interconnected in such a manner that the activation of one alarm will activate all of the alarms in the individual unit. The alarm shall be clearly audible in all bedrooms over background noise levels with all interven-ing doors closed.

Exceptions: 1. Interconnection is not required in buildings that are not un-dergoing alterations 2. Smoke alarms in existing areas are not required to be inter-connected where alterations do not result in the removal of in-terior wall or ceiling finishes exposes the structure

1103.8.3 Power source. Single-station smoke alarms shall re-ceived their primary power from the building wiring provided that such wiring is served from a commercial source and shall be equipped with a battery backup. Smoke alarms with integral strobes that are not equipped with battery backup shall be con-nected to an emergency electrical system. Smoke alarms shall emit a signal when the batteries are low. Wiring shall be perma-nent and without a disconnecting switch other than as required for overcurrent protection.

Exceptions: 1. Smoke alarms are permitted to be solely battery operated in existing buildings where no construction is taking place. 2. Smoke alarms are permitted to be solely battery operated in buildings that are not served from a commercial power source. 3. Smoke alarms are permitted to be solely battery operated in

existing areas of buildings undergoing alterations or repairs that do not result in the removal of interior walls or ceiling finishes exposing the structure, unless there is an attic, crawl space or basement available which could provide access for building wir-ing without the removal of interior finishes. 4. In all R-2 occupancies, smoke alarms are permitted to be solely battery operated if added to comply with 1103.8. 5. In all R-2 occupancies, smoke alarms are permitted to be op-erated solely from the building wiring if installed prior to the adoption date of this code.

1104.1 General. Means of egress in existing buildings shall com-ply with the minimum egress requirements when specified in Table 1103.1 as further enumerated in Sections 1104.2 through 1104.24, or the building code that applied at the time of con-struction, if in the opinion of the fire code official, they do not constitute a distinct hazard to life. Existing buildings that were not required to comply with a building code at the time of con-struction shall comply with the minimum egress requirements when specified in Table 1103.1 as further enumerated in Sec-tions 1104.2 through 1104.24 and, in addition, shall have a life safety evaluation prepared, consistent with the requirements of Section 104.7.2. The life safety evaluation shall identify any changes to the means of egress that are necessary to provide safe egress to occupants and shall be subject to review and ap-proval by the fire code official. The building shall be modified to comply with the recommendations as set forth in the approved evaluation. 1104.5 Illumination emergency power. The power supply for means of egress illumination shall normally be provided by the premises’ electrical supply. In the event of power supply failure, illumination shall be automatically provided from an emergen-cy system for the following occupancies where such occupan-cies require two or more means of egress: 8. Group R-2 in interior stairs and corridors only. Exception: Where each dwelling unit or sleeping unit has direct access to the outside of the building at grade.

ELECTRICAL CODEAll properties are required to have an Electrical Maintenance Permit which is renewed annually and obtained from the De-velopment Services Department as well as an annual Electrical Maintenance Tech Registration for each maintenance techni-cian who performs electrical maintenance on your property. There is a limitation to the type of work that can be done under the Electrical Maintenance Permit:

Limitations of work. Work that may be performed under this permit by an electrical maintenance technician shall be limit-ed to the maintenance of, repair or replacement of devices or lighting fixtures in or on existing outlets and shall include, but not be limited, to the following: (1) 120-volt receptacles of all types. (2) 240-volt 3-wire and 4-wire dryer and range recepta-cles. Replacement of these receptacles shall be limited to like configuration and amperage receptacles (3) Replacement of over current devices and safety



switches of only the same voltage, current, ampere interrupt-ing capacity (AIC) including: a. 1 or 2 pole circuit breakers not exceeding 60-amps at 240-volts. b. 1 or 2 pole safety switches (fused or non-fused) not to exceed 60-amps at 240-volts. c. Fuses not to exceed 60-amps at 240-volts. (4) Photo cells and time clocks not to exceed 277-volts nominal. (5) Range hoods, disposals and dishwasher motors. (6) Interior, exterior lighting and switches not to exceed 277-volts nominal. (7) Ceiling fans on approved boxes with proper bracing. (8) Pool lights and outlets provided they are protected with GFCI and are replaced with same. (9) Doorbell transformers and wiring to other low voltage devices with 120-volt connections. (10) Bathroom-type exhaust vents. (11) Electric gate repair.

Record keeping. The applicant for a maintenance permit must: (1) Maintain a copy of the permit at either the site where the work is being conducted or applicant’s place of business if within the city.(2) Maintain a copy of the registration card for the certified personnel either at the location where the work is being per-formed or the applicant’s place of business if within the city.(3) Maintain a record of all work performed by registered per-sonnel for a minimum of twelve (12) months.

The cost of the Electrical Maintenance Permit is $.21 per unit plus a $50 administrative fee and a 6% technology fee. The cost for each Electrical Maintenance Tech Registration is $35 and must be renewed annually. As of February 2009, main-tenance techs who are applying for an Electrical Maintenance Tech Registration for the first time will be required to show proof that they have taken an approved 8 hour electrical maintenance course when they apply. SAAA is an authorized provider of this course. There are no continuing education re-quirements for renewals of this registration.

MECHANICAL (HVAC) & PLUMBING CODEAnnual mechanical maintenance permit and annual plumb-ing maintenance permit for Residential Group R-2 apartment houses. An annual mechanical maintenance permit and an annual plumbing maintenance permit, or the combination of both as one annual mechanical/plumbing maintenance per-mit, are required for all apartment houses containing more than 4 dwelling units where the occupants are primarily per-manent in nature. In this section the term “permanent in na-ture” means having dwelling units where the original lease term is greater than 2 months.

Exception: No permit is required for apartment houses that have self-contained, ductless air conditioning products that have a cooling capacity of three tons or less or for individual apartment houses containing less than 5 dwelling units each.

1) Scope. a. Mechanical. The annual mechanical maintenance per-mit replaces the necessity of obtaining individual permits for work performed on environmental air conditioning system, a process cooling or heating system, a commercial refrigeration system or commercial refrigeration equipment. The permit does not cover nor is a permit required for the installation, re-pair, or removal of the following: 1. Vent hood used in residential kitchens. 2. Portable or self-contained ductless air conditioning product that has a cooling capacity of three tons or less. 3. Portable or self-contained heating product that does not require the forced movement of air outside the heating unit. 4. Environmental air conditioning equipment intended for temporary use and is not fixed in place. 5. Residential refrigerator, freezer or ice machine. b. Plumbing. The annual plumbing maintenance permit re-places the necessity of obtaining individual permits for work performed by an owner or maintenance technician or mainte-nance engineer employed by the owner who performs plumb-ing maintenance work incidental to and in connections with other duties.

(2) Permit holder. An annual mechanical maintenance permit for mechanical maintenance work and an annual plumbing maintenance permit for plumbing maintenance work will only be issued to the building owner/manager or their authorized agent. For properties that contain less than 20 dwelling units, the permits holder may obtain one annual mechanical mainte-nance permit and one annual plumbing maintenance permit covering multiple locations. For properties that contain 20 or more dwelling units, the permit holder shall obtain one annual mechanical maintenance and one annual plumbing mainte-nance permit for the dwelling units contained within the prop-erty.

(3) Annual mechanical maintenance permit and annual plumb-ing maintenance permit fees. These fees shall be as follows: For Single Location per residential apartment unitAnnual Mechanical Maintenance Permit Fee $50.00 per per-mit plus $0.21 per unit For Multiple Locations per residential apartment unitAnnual Mechanical Maintenance Permit Fee $50.00 per per-mit plus $2.00 per unit For Single Location per residential apartment unitAnnual Plumbing Maintenance Permit Fee $50.00 per permit plus $0.21 For Multiple Locations per residential apartment unitAnnual Plumbing Maintenance Permit Fee $50.00 per permit plus $2.00 Note: Owners of apartment houses have the option of taking out a combined annual mechanical/plumbing maintenance permit. These fees shall be as follows: Permit Fee For Single Location per residential apartment unit Annual Mechanical/Plumbing Maintenance $100.00 per permit plus $0.42 per unit



Permit Fee For Multiple Locations per residential apartment unit Annual Mechanical/Plumbing Maintenance $100.00 per permit plus $4.00 per unit (4) Record keeping. Records of all work performed under the annual mechanical maintenance permit and annual plumbing maintenance permit shall be maintained by the permits holder for no less than 12 months after performing such work and shall be made available for the Building Official’s review upon request.

(5) Periodic inspections. Work performed under both the an-nual mechanical maintenance permit and the annual plumbing maintenance permit is subject to the Building Official’s periodic inspections. No notice will be required by the Building Official to make periodic inspections of equipment located on the exte-rior of apartment houses. For periodic inspections of equipment located on the interior of apartment houses or their rooftops, coordination shall take place with the permits holder with a minimum 5 days notice prior to the inspections. A date and time for the inspections shall be established by the Building Official. Maintenance records for both interior work and exterior work shall be made available during all interior inspections.

(6) Limits of work performed under annual mechanical mainte-nance permit and annual plumbing maintenance permit. Work performed under these permits is limited as follows:

Mechanical: a. All work required for the continued normal performance of an existing environmental air conditioning system, a process cooling or heating system, a commercial refrigeration system or a commercial refrigeration system. Work does not include the following: 1. Total replacement of a system. 2. Installation or repair of a boiler or pressure vessel that must be installed in accordance with rules adopted by the commission under Chapter 755, Health and Safety Code. b. Diagnosing and repairing problems associated with air con-ditioning, commercial refrigeration, or process cooling or heat-ing equipment, and remedying or attempting to remedy these problems.

Plumbing: Repair, maintenance and replacement of existing potable water piping, existing sanitary waste and vent piping, existing plumb-ing fixtures and existing electric water heaters. (7) Work not covered by the annual mechanical or plumbing maintenance permit. The following work is not covered by these permits unless it is performed by either a licensed contractor or a state licensed professional engineer:

Mechanical: a. Simultaneous replacement of the condensing unit, furnace and evaporator coil. b. Replacement of any condensing unit that is more than ½ ton larger than the current size. c. Replacement of any furnace that is more than 35,000 BTU’s

larger than the current size. d. Replacement of any evaporator coil that is more than ½ ton larger than the current size. e. Extension of any duct work more than one foot. f. Relocating any equipment to a new location more than five feet from the original location.

Plumbinga. Cutting into fuel gas plumbing systems.b. Installation of gas fueled water heaters. (8) Who may perform work. The following may perform mainte-nance work under these permits: a. Licensed air conditioning contractors for the mechanical maintenance permit. b. A person licensed as an engineer under Chapter 1001 of the Texas Occupational Code and who engages in air condition-ing and refrigeration contracting work and/or plumbing work in connection with the business in which the person is employed but does not engage in that work for the public. c. A person who performs air conditioning and refrigeration maintenance work and/or plumbing maintenance work if the person:

1. is a maintenance technician or maintenance engineer and is a regular employee of the building owner/manager of the prop-erty where the work is being performed; 2. performs the work in connection with the business in which the person is employed; and 3. the person’s employer does not engage in air conditioning and refrigeration contracting for the public and/or plumbing contracting work for the public.

(9) Work exempt from permit. Exemptions from permit require-ments of this chapter does not grant authorization for any work to be done in any manner in violation of the provisions of this chapter or any other laws or ordinances of the city. Permits are not required for the following:

Electrical(1) Minor repairs or maintenance work when performed by a licensed electrical contractor, the replacement of lamps or the connection of approved portable electrical equipment to ap-proved permanently installed receptacles. (2) Replacement of a refrigeration or HVAC system motor, so-lenoid valves or controls associated with the motor when per-formed by a licensed mechanical contractor. (3) The installation of that portion of wiring and equipment for telephone, voice, data, cable TV, broadband and other types of communication systems that operate at fifty volts nominal or less. Such systems shall be grounded according to the applicable provisions of Article 250 and Chapter 8 of the NEC.

Mechanical (1) Portable heating appliance. (2) Portable ventilation appliances and equipment. (3) Portable cooling units. (4) Steam, hot water or chilled water piping within any heating or cooling equipment or appliances regulated by this code.


(5) The replacement of any minor part that does not alter approval of equipment or an appliance or make such equipment or appliance un-safe. (6) Portable evaporative coolers.(7) Self-contained refrigeration systems that contain 10 pounds (4.5 kg) or less of refrigerant, or that are actuated by motors of 1 horsepower (0.75 kW) or less.(8) Portable fuel cell appliances not connected to a fixed piping system and are not interconnected to a power grid.

Plumbing (1) The stopping of leaks in drains, water, soil, waste or vent pipe, pro-vided, however, that if any concealed trap, drain pipe, water, soil, waste or vent pipe becomes defective and it becomes necessary to remove and replace the same with new material, such work is considered new work and a permit must be obtained and inspection made as provided in this chapter. (2) The clearing of stoppages or the repairing of leaks in pipes, valves or fixtures and the removal and reinstallation of water closets, provided such repairs do not involve or require the replacement or rearrange-ment of valves, pipes or fixtures.

Exemption from the permit requirements of this chapter do not to grant authorization for work conducted in violation of the provisions of this chapter and other laws and ordinances of the city.

If you have any questions about any of the information contained in this article, please contact Teri Bilby at SAAA by phone at (210) 692-7797 or by email [email protected].


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PUT IT INTO WRITINGPsychologists have long found that not only do all ideas increase in strength through repeated reading and listening but also by validati ng each thought in writi ng. The writt en word seems to solidify the idea into a parti cular choice. Once a choice has been identi fi ed as valid, then the process of acti vati on can proceed. Because of our ability to transfer ideas into writi ng, we are able to apply an additi onal force for steering toward brighter horizons. Read-ing and listening are input senses while writi ng is an output sense. You own any and everything you write. The words become a visual record of your thoughts which transfers thought into a workable soluti on that can be communicated to others.

Make it a habit of putti ng your thoughts into writt en notes. This strategy of capturing thought leads to innovati on and innovati on leads to in-venti on. Everyone need to reinvent themselves once in a while for renewal if nothing else. Personal writt en notes are a sure-fi re form of self-moti vati on because it helps us to think through or brainstorm a problem. It brings a problem into an evaluati on stage for accep-tance to acti vati on or rearranging. If you adopt this high-level principle on all levels of life’s involvements, such as: social, spiritual, fi nancial, mental, and physical you will become the balanced person you should be.

When you begin to consider your goals as a possibility it is only by writi ng down every detail that you can achieve what you set out to do. Writi ng clarifi es your thoughts and puts them into a perspecti ve of accountability. You can hide thought from the world but the writt en word is for everyone to see and judge. Only notes – comments on paper, have a lasti ng eff ect on our lives as they can be referred to ti me and ti me again. Thoughts slip away at the least distracti on but writt en statements become account documents for future generati ons.

PLANNING AND ACTION Many of us wait a lifeti me for an abundant pasture where the grass is greener and taller. We wait for success to come and embrace us with its sweet freedom but alas, success is only an fi gment of our imaginati on. It is a creature of the mind, prowling, purring into our ear of lavishness and exhilarati on. Why does it slip away? Why is it so hard to grasp? But wait, you have not planned or made any preparati on for success so why indeed – should it visit you? You have not taken any acti on or

planned for success to be a partner or guest. Fleeti ng thoughts is no resti ng place for success for the bed is made and it is empty. Without writi ng down your inten-ti ons they are no more than smoke in the wind. They are not real, and success only becomes real in a real world.

I think I can doesn’t cut it; you have to bring thought into the reality of the world and then be willing to act on it. Planing your acti ons reduces the possibility for mistakes and increases the probability of success. Plan-ning also prepares the way to success. Every project, highways, skyscrapers, dams, all have to be writt en into a blueprint before they can be built. You can’t talk a sky-scraper into existence but you can write it into reality. Creati ve innovati ons are great for conversati on but they can never make the transiti on to reality without fi rst be-ing converted to paper.

Make a personal strategy planner to prepare for your goals. Plan what you are to achieve – how you will achieve it and when you will achieve it. Be specifi c in your plan. Identi fy your goal, list all possibiliti es, good and bad that will eff ect your quest and then act on it. Writi ng something down is not worth anything without acti on. You must plan and act, plan and act, plan and act. Over and over unti l the goal becomes a record of your achievements.

Psychologists have long found that not only do all ideas increase in strength through repeated reading and listening but also by validati ng each thought in writi ng. The writt en word seems to solidify the idea into a parti cular choice. Once a choice has been identi fi ed as valid, then the process of acti vati on can proceed. Because of our ability to transfer ideas into writi ng, we are able to apply an additi onal force for steering toward brighter horizons. Read-ing and listening are input senses while writi ng is

venti on. Everyone need to reinvent themselves once in a while for renewal if nothing else. Personal writt en notes are a sure-fi re form of self-moti vati on because

planned for success to be a partner or guest. Fleeti ng thoughts is no resti ng place for success for the bed is

A Sure Fire Form Of Self Motivation

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DEVELOP POLICIES AND PROCEDURES FOR ACHIEVING EACH GOALA policy might be that you are not going to do anything unethical while a procedure would be a writt en state-ment of a step-by-step plan for a defi ned result. Take the goal and break it into segments that are easy to

obtain. Evaluate each step before going on to the next step and soon the steps turn into a fi nished goal. None of this can be achieved without fi rst committi ng to writi ng it down.

I have people tell me how they appreciate my writi ng and I appreciate them saying so. But it’s when they put it in writi ng as a testi monial that it can be shown to oth-ers and valued. A writt en testi monial can be viewed on-line by thousands while the spoken word can only be heard by a few. So why not spread your ideas by writi ng them down and let others see who you are?

You are now on the road to pursuing your hidden dreams. All of your life you desired and dreamed without

any directi on, but now it has come to light, your dreams can come true. You have only to put it into writi ng and act on it, that’s all, how easy is that? Do it, today – no more delay, no more excuses, just write your plan and put into acti on. NOW!

About the AuthorDonald Yates, Former Director of Business and Leadership Development for Imperial Research, is now reti red but conti nues to assist young people in engaging life through self discovery, Life course planning, intuiti veness and fulfi llment. Learn how you can build a powerful organizati on of your own. To learn more, visit Ordinary people making money working on the Internet Good Stuff For Seniors.

obtain. Evaluate each step before going on to the next step and soon the steps turn into a fi nished goal. None of this can be achieved without fi rst committi ng to writi ng it down.

I have people tell me how they appreciate my writi ng and I appreciate them saying so. But it’s when they put it in writi ng as a testi monial that it can be shown to oth-ers and valued. A writt en testi monial can be viewed on-line by thousands while the spoken word can only be heard by a few. So why not spread your ideas by writi ng them down and let others see who you are?

You are now on the road to pursuing your hidden dreams. All of your life you desired and dreamed without

any directi on, but now it has come to light, your dreams can come true. You have only to put it into writi ng and act on it, that’s all, how easy is that? Do it, today – no more delay, no more excuses, just write your plan and put into acti on. NOW!

Special Thanks to Matt Dory at Mockingbird Landscape Services

for donating the beautiful poinsettias for our annual Holiday Gala!

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Don’t miss this owner panel discussion featuring:

Mike Rust, Shelter CorporationCheree Allee, Greystar

Renetta Quintana, NRP Group

March 27th from 9:00 - 11:00 a.m.at the SAAA Education Center

To register or for more information, contact Jennifer Feeler at 210.692.7797 or [email protected]

ONLY$35

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Speaker: David Fritsche

February 29th and

March 20th

All day sessions from 9:00 a.m. - 4:00 p.m.

Afternoon sessions from 1:00 - 4:00 p.m.

To register contactJennifer at 692-7797 or

[email protected]

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Instructor of the YearDebbie Wiatrek

President’s AwardSteve Ross

Super Star Award WinnersMike Rust, April Chapman,

Jody Marquez, Leslie Wright and Melanie Taylor (not pictured)

Stanley Hammer AwardMike Hogan

HomeSpring Residential

TAA Olin Steele NomineesNancy Payne, Aaron Koch

PSC Member Of The YearDelfina Aguilar(not pictured)

Thank YouMark Hurley

for a phenomenal year as SAAA President!

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Property of the Year Built Prior to 1969

Calcasieu

Property of the Year Built Between 1970-1979

Oaks of Marymont


Audubon


Newport


The Haven at Westover Hills

Property of the Year Affordable Housing

Palacio del Sol

Property of the Year Best Renovated Property

The Fountains

Property of the Year Senior HousingMidcrown I & II

Property of the Year Newly Constructed Property

Mission Hills

PROPERTY OF THE YEAR...

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conti nued from page 33

Congratulations to Marc Ross for being elected as Secretary for NAA

2012! SAAA is extremely proud!

Above all, fi nd your way back to faith in your situati on. When you believe in yourself, when you can rekindle the fl ame of hope in your heart, when you can reanimate your brain and your nervous system then the creati ve soluti on to your problem will arise. Once you clear the vague, illusive, obstructi ve emoti onal blocks, your mind will functi on clearly and well.

Once you confront a problem head on, you are halfway there to resolving it. Turning your back on problems, avoiding them, and procrasti nati ng only makes them more substanti al and terrifying. Once you face your fears, you can begin to solve your problem. Once you have brought your fears to light, courage returns, and with courage comes hope, and with hope, creati vity, boldness, and magic.

Problems appear frustrati ngly diffi cult to solve because they come with a lot of emoti onal charge. But once you remove the charge, you will see that you need to take only three simple steps to solve them.

Saleem Rana would love to share his inspiring ideas with you. Hunti ng everywhere for a life worth living? Discover the life of your dreams. His book, Never Ever Give Up is off ered at no cost to sti mulate your success. htt p://www.theempoweredsoul.com/enter.html

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Marti ParkerAustin / San Antonio

Order Desk

(800) 267-2985(210) 854-7031 Mobile

[email protected]

Serving Texas over 30 years

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POOL SERVICE & SUPPLIES

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Asphalt Paving - Asphalt Overlay - Asphalt RepairSeal Coating - Line Striping - Traffic Signs

Special Thanks to Pest Shield Pest Control

for hanging the Christmas Lights at the San Antonio Apartment Association Building!

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58 | January/February 2012 |

BG Staffi ng ................................................................48Camp Constructi on Services, Inc. .............................56Century A/C Supply ..................................................16Coinmach..................................................................36Colors Unlimited .......................................................46Crime Clean of Texas ..........................................12, 56Dixie Carpet Installati ons, Inc. ..................................56Dynamic Water Soluti ons .........................................57For Rent Media Soluti ons .........................................28Golf Cars, Etc. ...........................................................56HomeSpring Residenti al Services .............................42Horton Horti culture ..................................................56HSR Constructi on, Inc. ........................................20, 56Implicity Management .............................................26J.L. Gross & Company ...............................................44Maid Easy, Inc. ..........................................................56Maintenance Supply Headquarters ..........................52

Meyer Smith, Inc. .....................................................42Mr. Electric ...............................................................56Nati onal Tenant Network .........................................56North & South Pool Service ......................................57Phoenix Recovery Group ..........................................56Pro-line Pavement Maintenance ........................34, 57Ramming Paving ...........................................29, 56, 57Rasa Floors & Carpet Cleaning .................................60RIM Strategic Property Management .................14, 57Roto-Rooter ..............................................................12San Antonio Water Systems (SAWS) .........................18Shweiki Media ..........................................................58Signs West ................................................................57Task Tamers ..............................................................56TPI, Inc. .....................................................................59Valet Waste ..............................................................32

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Happy New Year!

12 p.m. Exec. Mtg.

2 p.m. Board Mtg.

5 p.m. EMT Class

6 p.m. Installation

of Offi cers

9 a.m. Rock Your

Socks Seminar

5 p.m. EMT Class

NEW YEAR HOLIDAY

SAAA CLOSED

9 a.m. PSC Mtg.

4 p.m. - Community Relations Mtg.

9 a.m. Programs Mtg.

CALENDAR


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In This Issue...TAA Conference Registration Information


2012 Calendar of Events

Avoiding Failure: How to Stick to Your New Year’s Resolutions

2012 Education Calendar

Be A Success

The Art of Happiness Lies In You

A Sure Fire Form of Self-Motivation

The

San Antonio Apartment Association Magazine January/February 2012

2012 Theme:RomeWasn’t Built In A Day...

2012 President:

Kelley Liserio HomeSpring Residential Services

This paper contains 10% post-consumer waste

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SAN ANTONIO, TEXASPERMIT NO. 1935

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the residence - january/february 2012

Documents

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