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PUBLIC

Dottie Kennedy-Brooks | Value Consultant, Value Consulting, SAP Concur

Connie Hoen | Director, Growth and Strategy, SAP Concur

Updating your Fraud Mitigation Strategy to Meet Today’s ChallengesA Solution Series Webinar

Dottie Kennedy-BrooksValue Consultant

4PUBLIC© 2018 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Why is Fraud in the Spotlight?

Increase in regulations

and complianceRisk to Reputation


• Spend Management Strategies

• Typical Fraud Mitigation Strategies

• Updated Fraud Mitigation Best Practices

• How Artificial Intelligence / Machine Learning Works

• Questions

Agenda

What we see Today

Spend Management


InvoiceTravel & Expense

What we See Today

Purchase Card


Best Practice – Combine Spend Channels

• Improved user experience

• Supporting 1 platform rather that multiple

• More timely total spend reporting and

analysis

• Ease of auditing/review

What we see Today

Fraud Mitigation/Audit


Typical Fraud Mitigation Strategy

39%Average of expense

reports audited


Typical Fraud Mitigation Strategies

Type Description Cost/Resources/Risk


• Anomalies not checked

• Fraud is not uncovered until patterns emerge

• Behavioral analysis impossible

• 100% manual audit is cumbersome, time

consuming

Results of the Typical Audit & Review Process


We Heard You!

Customers surveyed who

cited a need for greater

insight to fight fraud85%


Provide Human Context

▪ Provide Additional Policy Compliance Checks

▪ Closely Review High Risk Expenses

▪ Assist with Machine Learning Improvements

Best Practices for Comprehensive Fraud Mitigation and Policy Compliance

Automatically Review 100%

▪ Policy/VAT Compliance Check

▪ Receipt Substantiation / Review for legitimacy

▪ Fraud / Anomaly Pattern Detection


Solving the Problem

✓ Quicker reimbursement and payments

✓ Increased Efficiency through reduced processes

✓ Significant Increase in productivity for Managers/Auditors

✓ Dramatic improvement in finding mistakes/anomalies

✓ Maximum Effectiveness with Minimal resource drain

✓ Review 100% of expenses while eliminating the burden on

humans to find anomalies

✓ SCALABLE

Connie HoenDirector, Growth and Strategy

Concur Policy Audit At Work


Benefits of Human Intervention

• Wedding Dress

Concur Detect at Work


Analysis of 100% of submitted expense reports


Duplicate Expenses


Anti-Bribery & Corruption


Checking for specific items

• Alcohol


Improving Machine Learning

• “Champagne” Vinaigrette


Fraud Mitigation & Comprehensive Policy Audit

Best Practice Benefits

reduced efforts

catch more

than 60% more mistakes in a fraction of the time.

time savings of up to 90%


Find your Fit

Receipt Audit Policy Audit Concur Detect Concur Detect + Policy Audit

• Receipt

Substantiation

• Tax Checks

• Receipt

Substantiation

• Tax Checks

• Policy Review

• Receipt Substantiation (AI)

• Receipt Validation (AI)

• Simple Policy Review (AI)

• Fraud & Anomaly Checks (AI)

• Review against external lists (AI)

• Receipt Substantiation (AI)

• Receipt Validation (AI)

• Tax Checks

• Simple Policy Review (AI)

• Comprehensive Human Compliance

Review

• Fraud & Anomaly Checks (AI)

• Review against external lists (AI)

Questions?

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