the peel lessons learned v2

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iPad App, Curated Content: Ups & Downs! reach new users? add new revenue stream? @hoosier40

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Page 1: The peel lessons learned v2

iPad App, Curated Content: Ups & Downs!

reach new users? add new revenue stream?

@hoosier40

Page 2: The peel lessons learned v2

Why create iPad app? Why curated content?

1 in 3 internet users to use Tablet by 2014

Percentage of iPad users among Tablet

The demographic of Tablet users

Tablet users want content to function w/ device

Younger demographic wants unique content

50+ demographic wants replica!

@hoosier40

Page 3: The peel lessons learned v2

1 in 3 internet users to use a tablet by 2014

US market, eMarketer Nov, 21, 2011

Page 4: The peel lessons learned v2

Percentage of iPad users among tablets

US market, eMarketer Nov, 21, 2011US market, eMarketer Nov, 21, 2011

Page 5: The peel lessons learned v2

Demographic of Tablet users

US market, Report by Pews Research Center Oct 25, 2011

Page 6: The peel lessons learned v2

Younger demo wants content differently

Building content for a mass audience doesn’t

work anymore…

More personalized by their likes and dislikes

Want unique content specifically designed for the device

They are not already reading your product, so you have to reach out

@hoosier40

Page 7: The peel lessons learned v2

Unique content every day Daily, regularly scheduled multi media feature stories Content that takes advantage of the iPad functions Aimed at a younger demographic than newspaper

OCR iPad app: Reaches out to younger demo

Page 8: The peel lessons learned v2

OCR traditional print demo wants digital replica!

They like convenient access to content via smartphone

Shorter versions of same stories are fine Like what they are used to – replica and news

Page 9: The peel lessons learned v2

Tablet apps designed for traditional audience

Page 10: The peel lessons learned v2

OCR iPad app transforms the print newspaper!

@hoosier40

Page 11: The peel lessons learned v2

OCR App: content made for iPad functionality

Page 12: The peel lessons learned v2

Community building & growing downloads

Create a VOICE! A profile

Targeted advertising Social Media

Page 13: The peel lessons learned v2

What did we learn after initial launch?

Surveys showed people liked graphical approach

Most users were similar demographic as website audience

Questions concerning location of stories seen on website & obituaries

Hard to find sections pertaining to print product

Small numbers of new audience

Page 14: The peel lessons learned v2

Why did we rebrand app in 2012?

Admit failure to reach new audience OCR brand while credible was a negative Audience we wanted was more about video &

content specific to them Communicate findings & corrective actions Change marketing to only use social & media

associated with audience Use social & audience we were after to come

up with name Adopt TV like approach to marketing &

content

@hoosier40

Page 15: The peel lessons learned v2

Rebranding: OCR iPad App becomes The Peel

Page 16: The peel lessons learned v2

The Peel Monthly Insights

Page 17: The peel lessons learned v2

The Peel: Target ads to 25-45 yr old iPad users

Page 18: The peel lessons learned v2

Average: 35 - 49 years old 61.7 / 38.3, male/female 53.9% annual income $100k or higher

The Peel 2012 Survey Results

Page 19: The peel lessons learned v2

Drive inbound traffic to a website…

Page 20: The peel lessons learned v2

The Peel, a bright spot according to Newsosaur

Page 21: The peel lessons learned v2

2012… the explosion of iPads sold

iPad sold 17 million units in Apr-Jun '12 - NEW RECORD

More iPads sold in this period than any PC manufacturer sold of entire PC line

Last year iPad had 62% market share NOW 68% share

iPad is 91% of all tablet web traffic - Where are all the other tablets

700,000 apps in store 250,000 specific to iPad Apple has sold 400 million IOS devices

through June of this year

Page 22: The peel lessons learned v2

Revenue Stream from Mobile Apps

@hoosier40

Page 23: The peel lessons learned v2

Ad Spending needs to catch up w/ Time Spent

Page 24: The peel lessons learned v2

SS

Tablet users are even more engaged!

Tablet consumers spend more time daily Check headlines 52%, read articles 42%

US market, Report by Pews Research Center Oct 25, 2011

Page 25: The peel lessons learned v2

Selling Ad Space using Share of Voice vs CPM

On Tablets, users are more engaged with the content and the ads:

High Click Through (0.7%+) 3X higher visits 11X higher page views per unique than web

Much higher time spent SOV is about percentage of pages viewed vs. CPM

Unique audience is worth more and is sold in

a different way

@hoosier40

Page 26: The peel lessons learned v2

medium is new so we create the landing pages

Page 27: The peel lessons learned v2

print ad ‘clutter’… to iPad excellence!

@hoosier40

Page 28: The peel lessons learned v2

Where do we see this going?

More ad impressions• Page views will continue to grow

Standalone sales teams• Focused on selling mobile in larger

marketsSubscription based?

US market, Report by Pews Research Center Oct 25, 2011

Page 29: The peel lessons learned v2

Lessons learned… the good stuff

We learned a key factor in attracting a younger audience was to brand the product with a unique name (non-replica of the newspaper), and play down any connection to its legacy brand.

Collaboration is very important with existing content sources, as the resources available from the legacy brand are vast.

@hoosier40

Page 30: The peel lessons learned v2

Lessons learned… the good stuff

Video must play a major role in the development of content..

We inspired many other content businesses to follow our lead and produce content similar to The Peel.

The key component of The Peel each day was the feature story, with interactivity –with iPad functionality.  

We averaged around 5,000 “Uniques” per week and had over 125,000 total downloads of the app.

Page 31: The peel lessons learned v2

Lessons learned… the not-so-good stuff

We started out thinking the best thing we could do was to tie our publishing efforts into our existing content management system and workflow.  What a mistake.

We should have developed more video and original content sooner.

The name change to “The Peel” (from its original name “OC Register Tablet app”) occurred a bit late in the game.

@hoosier40

Page 32: The peel lessons learned v2

Lessons learned… the not-so-good stuff

We should have created a Sunday edition of The Peel.

Finally, sales and advertisers weren’t ready for this new medium’s type of analytics.  Selling “share-of-voice” was foreign to our sales reps and advertisers, who wanted to talk cpm based buys.

@hoosier40

Page 33: The peel lessons learned v2

With new ownership came new expectations

The investment period for The Peel was cut off a year too short before we could witness true success.

I believe the future is bright for products designed to engage and deliver what a user expects from the device they are using.

Publish around audience expectations, don’t try to repurpose traditional newspaper content to fit the screen of the device.

@hoosier40

Page 34: The peel lessons learned v2

How to manage disruptive change at legacy?

Do your homework Get CEO backing Field the right team – don’t repurpose Recruit a sales champion Admit failures & build on them

@hoosier40

Page 35: The peel lessons learned v2

How does The Peel compare to The Daily

The Daily was staffed as a success from day one – 200 people

Tried to be iPad version of newspaper – transition vs acquisition

Moved to subscription base before enough scale of iPad audience

Never adopted TV style approach w/marketing or shows

Newscorp restructuring – lost CEO support

Page 36: The peel lessons learned v2

The original OC Register Tablet team

Doug Bennett, Benwood Farm: Mobile in Action!

@hoosier40

Page 37: The peel lessons learned v2

Thanks! [email protected]

Doug Bennett, Benwood Farm: Mobile in Action!

@hoosier40