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© 2017 TM Forum | 1
The Path to
Operational Agility
Adan PopeChief Information Technology Officer
Ciena
The Path to
Operational AgilityFormerly:
CTO of BUSS, Ericsson
CTO/CSO, Telcordia
CTO Americas, Amdocs
Head of Research, Cramer Systems
CTO, Clear Communications
The Path to
Operational Agility
Adan PopeChief Information Technology Officer
Ciena
© 2017 TM Forum | 2
Real-World SDN/NFV Deployments
▪ 20+ Customers Worldwide
Ciena’s Industry Leadership in Networking
Marketshare in Multi-Layer Transport
▪ #1 or #2 Globally in Optical Networking*
Packet-Optical, Data Center Interconnect,
Metro WDM, Long Haul WDM
▪ #1 in N. America, #2 Globally in Carrier
Ethernet Access*
Innovation – Industry-firsts
▪ Networking Hardware – 1st packet-optical
platform, 40G & 100G coherent, intelligent
optical core switch
▪ Networking Software – 1st Carrier SDN
platform, SDN/NFV DevOps ecosystem,
multi-domain orchestrator
*Dell’Oro Optical Networks Report, 4Q16*IHS Ethernet Access Devices Tracker, Sept. 2016
“Ciena has a market-
leading microservices-
based platform approach.”
Software-based Transformation
▪ Driving Common Information Model (CIM) standard and
related Open APIs across ONF, MEF, ETSI and TM Forum
▪ Participation in DT Zero Touch Network and Service
Management Automation Project
▪ Open Source leadership within multiple SDN/NFV projects
© 2017 TM Forum | 3
Case Study: Transforming
OSS/BSS to Achieve Greater
Agility and Cost Effectiveness
Régis HamardSDN Delivery Team IT Manager
Orange Business Services
© 2017 TM Forum | 4
Easy Go NetworkOur first 100%digital and automated offer
Simplified
management
of
small sites
Speed to
deliver and
change with
one minute
activation
Flexible design
and pricing
Secure by design
Automated
connectivity
over local
Internet
access
Network as
a Service
based on
SDN/NFV
technology
© 2017 TM Forum | 5
Easy Go NetworkOur first 100%digital and automated offer
Network as
a Service
based on
SDN/NFV
technology
What stands behind the scene?
© 2017 TM Forum | 6
Best-of-breed, multivendor
virtualized services on-
demand
Global SDN
Orchestrator
Orange NFV POPs
Order, activate,
configure, monitor
Customers’
self-service portal
Zero Touch Next gen (u)-CPEs
Orange network
overlay
40
POPs
by
2018
A fully programmable network
© 2017 TM Forum | 7
A new factory for SDN
Customer order management new
voice
factory
digitalized
network
factory
digitalized
customer front end new
SDN
factory
new
© 2017 TM Forum | 8
A new factory for SDN
Infrastructure
SDN
Controller
Network
Services
SOM/MANO
VIM
APICFS
CFS
RFSRFS
© 2017 TM Forum | 9
New ways of working
A set of API making
systems more
independent
End to End automation
Digitalize through
Web & API
CO-
CONSTRUCTION
IT for
SDN4Business
Merging legacy
organizations in
agile teams
SDN sets
new standard
for legacy tools like real-time…
A 3 years transformation program
Design services
with a catalog
approach
Customer needs approach
© 2017 TM Forum | 10
The Path to
Operational Agility
Adan PopeChief Information Technology Officer
Ciena
© 2017 TM Forum | 11
Network and Operations as Platforms for Innovation
▪ Our world is changing
New users, bringing new applications, with new expectations and new consumption models
▪ Connectivity services are not enough
Ethernet and IP are becoming commoditized
OTTs are disrupting the market with new high-value services
▪ Embrace change
Simplify and automate
Take control of your network and rapidly deploy new services
Accelerate innovation and agility
© 2017 TM Forum | 12
▪ Current Challenges in OSS
Massive proliferation of OSS exist as bespoke systems in carriers
OSS is fragile and siloed by service
Inventory is the center of OSS and is commonly outdated
Order management systems are commonly based on static Business Process Management and workflow tools, making them fragile
Business Process frameworks exist but are replicated and specialized per silo
Legacy systems prevail but there is no bridge to the promise of NFV/SDN
OSS marketplace is consolidated to players with vested interests in preserving the status quo
▪ Operators require an open, extensible platform for the complex service orchestration of networks, network-facing systems, and the related Operations Support Systems
Networks Can Only Evolve At the Pace of Operations
© 2017 TM Forum | 13
Service
Template
BP Orchestration
Resource
Adapter
Other EMS
OSS Stack
Fault
Configuration
Accounting
Performance
Security
BSS Stack
Idea to Implementation
Order to Cash
Plan to Build
Trouble to Resolution
EM
L
MA
NO
Orchestration Closes the Gap and Simplifies Operations
© 2017 TM Forum | 14
▪ Significant challenges exist in creating the agility desired
▪ Use orchestration to:
Deliver new services
Encapsulate current OSS
Decommission legacy OSS in a service-aware manner
▪ Key function migration to Multi-Domain-Orchestrated OSS
▪ Key function migration to Network Platform EMS/NFV Orchestration
▪ Initial focus on SDN//NFV and PNF (Legacy Broker)
Service Template
BP Orchestration
Resource
Adapter
Other EMS
OS
S
Service Template
BP Orchestration
OSS Adapter
Service Instance
BS
SE
MS
/Resourc
e
Orc
he
str
ation
OSS
OSS
OSS
Service Design
CHGCRM Bill
OSS OSS OSS
Building the Bridge
Transport Domain
© 2017 TM Forum | 15
Extreme Automation
Source: Developed in conjunction with Analysys Mason 2017
Automate, Encapsulate,
and Refactor/Retire
Legacy L0/1/2 OSS
Extreme Service
Automation and closed loop execution
OSS /
BSS
XaaS
Portal
Analytics
Multi-Domain Service Orchestration
Metro Core NFV CloudMobile
From legacy OSS
To Extreme
Automation Platform
From legacy
networks
To Transport
Platform
© 2017 TM Forum | 16
Multi-Domain Service Orchestration
▪ Domain
A “silo” of vendor equipment or networking technology that requires people, processes and tools to manage
▪ Multiple domain service
Service spanning WAN, mobile, NFV and/or cloud
Requiring coordination between domains
Domains may be managed by existing OSS
▪ Multi-domain service orchestration
End-to-end fulfillment and assurance
▪ Simplify and automate
A single unified view for consuming the network as a programmatic resource
Normalized integration of OSS/BSS, self-service portals and 3rd party applications
xx xx x x
OSS / BSS XaaS Portal Analytics
Multi-Domain Service Orchestration
Metro Core NFV CloudMobile
© 2017 TM Forum | 17
Resource Adapters and Service Templates
Multi-Domain Service Orchestration
▪ General purpose orchestration (MDSO)
▪ Resource adapters (RAs)
Model and specify interface to devices, VNFs, NB interfaces to OSS, networks and other things
▪ Service templates (STs)
Combine diverse resources into services
Specify configuration, relationships, dependencies, sequencing of resources
▪ Re-usable building blocks
ST may be a resource to another service
▪ Portfolio of XaaS
VPN+ Security + AWS = compute-aaS
VPN+ Security + Azure = applications-aaS
VPN+ Security + Rackspace = hosting-aaS
IP VPN + vFW XaaSST
IP VPN + vFW AWSST
IP VPN vFWST
IP VPNST
Se
rvic
e
Te
mp
late
Ma
th
Metro Core NFV CloudMobile
RA RARARA RA
© 2017 TM Forum | 18
Metro Core NFV CloudMobile
OSS / BSS XaaS Portal Analytics
Benefits of Orchestration
▪ Leverage service automation
Increase speed and agility
▪ Facilitate change
Transition from physical to virtual
Upgrade infrastructure without affecting nbinterface to OSS/BSS, portals, etc.
▪ Build a rich service portfolio
Connectivity, cloud, virtualization
▪
Multi-Domain Service Orchestration
© 2017 TM Forum | 19
▪ DevOps tools and resources minimize the requirement for
professional services and reduce vendor lock-in
▪ IT and Network teams collaborate to accelerate service
development:
On-boarding new network resources (developing RAs)
Customizing services (create and modify templates)
Template-driven toolset drives the benefits of software
development deeper into the business
Plan > Build > Test development workflow
Leverages latest DevOps tools and technologies familiar to IT teams
DevOps and Orchestration Deliver Self-Sufficiency
© 2017 TM Forum | 20
NFV
Cloud
SD-WAN
Orchestration rchestration
opology and
pecification for
loud
pplications
Key Elements of a Modern IT Platform
© 2017 TM Forum | 21
Summary – Solving the Tower of Hanoi
▪ The industry needs radical transformation
More agility
More services and more tailored to the digital experience
Radically lower OPEX
More capacity, higher density, lower cost/bit
▪ Our algorithm and approach: Focus on the bottom layers to achieve SDN/NFV’s promise
1. Encapsulate control of legacy OSS for transport
2. Consolidate Layer 0/1/2 networks via extreme automation
3. Iterate to the final state of a converged, automated, packet optical core
Extreme Automation Defined:
Eliminating Time, Process & OPEX
Increased
CostDecreased
Automation
© 2017 TM Forum | 22
Thank You
Visit Ciena’s Booth (#317) for a discussion or a live
Blue Planet Demo