the open manifesto: how to work smarter, supercharge collaboration and (maybe) change the world |...
Post on 23-Sep-2014
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How do we get beyond "blah blah blah?" How can non-profits use the web to get more done -- instead of drowning in chatter, overload, and distraction? How do we empower our supporters to participate and engage in depth, instead of just talking at them? How do we use the web as a smart collaboration engine, instead of just another communications medium?In this keynote presentation and discussion, Matt Thompson, Chief Storyteller for the Mozilla Foundation, will share what he's learned from successes and failures in the space. His new mantra -- "think small, do less, work open" -- is a six-word manifesto for organizations seeking smarter collaboration, greater focus and agility, and reduced mental clutter and transaction cost.In a world of overflowing inboxes and shrinking attention spans, content is no longer king -- meaningful engagement and participation is. So what can we learn from how leading organizations are using open web tools and thinking to let their audiences in, tap greater human potential, and unlock hidden superpowers? Join us for a lively exploration into where the web is headed.TRANSCRIPT
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The Open ManifestoMatt Thompson, Mozilla
@OpenMattwww.openmatt.org
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How has the conversation evolved?
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digital revolution!
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blahblah
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sober re-evaluation
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separating hype from reality
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the soft, squishy human stuff
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blahblah
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Content is no longer king.
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Meaningful engagement & participation is.
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How do we move from communication
to collaboration?
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Technology is not interesting -- our mission is.
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The web wont save the world.
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But smarter collaboration will.
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?
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sign our petition!
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give us money!
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sign our petition!
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give us money!
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sign our petition!
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give us money!
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sign our petition!
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give us money!
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400 staff 20,000 contributors
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?
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5 big questions
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?1) How do we use the web to enable smarter collaboration in our orgs?
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communication
collaboration
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?2) How do we extend that collaboration beyond the walls of the organization?
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?3) How do we instil relentless focus as a core value?
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?4) How do we become more agile?
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?5) How do we make it fun?:)
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?
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Think small. Do less.
Work open.
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The Open Manifesto
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Think small.
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start here
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The Minimum Viable Product (MVP)
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Do less.
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dances with hedgehogs
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focus here
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Work open.
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making it easier for others to help us
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Think small.
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1) Going deep vs. wide. Focus on empowering small
groups of people to do big things.
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2) The MVP: Minimum Viable Product.
Whats the least we can do?
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3) Rapid prototyping Continuous iteration and
baby steps
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1) Going deep vs. wide.
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you
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mavens cream of the crop activists
donors
communitymembers
volunteers
early adopters
partners
colleagues
investors
friends & family
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design for participation
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+ = AWESOME
empowering small groups to do big things
geeks innovators in other spaces
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developers
+ =
filmmakers the future of web video
hybrid innovation
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developers
+ =
educators webmaking for kids
hybrid innovation
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developers
+ =
learning & assessment specialists
new ways to recognize skills
hybrid innovation
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developers
+ =
journalists open source news innovation
hybrid innovation
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2) The MVP: Minimum Viable Product.
Whats the least we can do?
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whats the least amount of work we can do....
...to deliver a small amount of incremental value quickly?
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whats out of scope for version 0.1?
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Make lists of good ideas youre not going to do.
(Yet.)
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Projects! Tools! Events!
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Projects! Tools! Events!
about news support
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Projects! Tools! Events!
partners donate! gallery
social media
get involved
about news support
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Projects! Tools! Events!
partners donate! gallery
social media
get involved
about news support
newsletter
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Minimum Viable Product: Whats the least we can do
for version 0.1?
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Projects! Tools! Events!
partners donate! gallery
social media
get involved
about news support
newsletter
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3) Rapid prototyping Continuous iteration and
baby steps.
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The act of making something changes our understanding of
what were trying to make.
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The act of making something changes our understanding of what were trying to make.
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design a little. build a little. test a little.
(rinse and repeat)
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Agilityis King.
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Think small. Do less.
Work open.
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How do we make relentless focus
a core value?
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How do we focus our digital strategy on the sweet spot?
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The Hedgehog:passion | skills | resources
Jim Collins, From Good to Great
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passion
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passion
skill
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passion
skill resources
focus here
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passion
skill resources
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Have the courage to say no thank you to what doesnt fit
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Bad Idea Detector!
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It seemed like a good idea at the time...
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passion
skill resources
xx
x
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passion
skill resources
x
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Think small. Do less.
Work open.
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transparency for its own sake
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Making it easier for others to help you.
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Making it easier for others to help you.
(Inside and out.)
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Faster, smarter, easier collaboration
Eliminate dumb collaboration cost and barriers
Working in the open. Pushing out of email and into the cloud.
"Collaborative flow." Everyone rowing together.
Empowerment and self-service.
Work open
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June 23 - Sep 23
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1) Open meetings.
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2) Open planning.
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3) Open documents & resources
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4) Open testing & QA
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The 17,394 things Mozilla is working on
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5) Open collaboration and empowerment
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The tools are dead simple
Key Takeaways:
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blogswikis
Twitter
public chat
etherpads
How-Tos community calls
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the worlds greatest Knowledge Management
System already exists!
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The tools are dead simple
Automate or eliminate transaction cost
Key Takeaways:
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The tools are dead simple
Automate or eliminate transaction cost
Design for self-service & empowerment
Key Takeaways:
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The tools are dead simple
Automate or eliminate transaction cost
Design for self-service & empowerment
Test early and often
Key Takeaways:
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The tools are dead simple
Automate or eliminate transaction cost
Design for self-service & empowerment
Test early and often
Start with the stuff thats easy
Key Takeaways:
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25%
25%
50%
closed / private
?easy!
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25%
25%
50%
What would happen if this information fell into the right hands?
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The tools are dead simple
Automate or eliminate transaction cost
Design for self-service & empowerment
Test early and often
Start with the stuff thats easy
The biggest benefits are internal
Key Takeaways:
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the inside-out paradox
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The best internal communication is PUBLIC communication
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The tools are dead simple
Automate or eliminate transaction cost
Design for self-service & empowerment
Test early and often
Start with the stuff thats easy
The biggest benefits are internal
Start today. Dont ask permission.
Key Takeaways:
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Think small. Do less.
Work open.
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The Open ManifestoMatt Thompson, Mozilla
@OpenMattwww.openmatt.org
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