The One Stop Shop & Community Telematics

Structure (Customer and Support Services)

Project Manager – Mike Benjamin

One Stop ShopCommunity Telematics

NHM OSS PCTICT Community Development

One Stop Shop

Manager – Paul Jones

Linda ArthingtonResource & Advice Officer

Dave BegleyICT Community

Assistant

Lynn EnglandICT Development

Administrative Assistant

Terri SharplesICT Community

Assistant

One Stop Shop Services

Employability– CV wokshops– On line job hunting/CV registering– Weekly job hunters email to all OSS job hunting

clients– Referrals to Skills and Work – Starter pack for new small businesses

• 100 business cards/flyers/web site

– Measuring outputs via Skills and Work

One Stop Services cont

IT Training (Non vocational)– Introduction to using a computer– Introduction & Intermediate Microsoft Office– Introduction & Advanced Adobe Photoshop– Introduction to Internet and Email use– Introduction to Movie Making in Windows– Digital SLR Photography (2010)

All courses bench marked to LLUK standards.Learners progressed on to Salford City College where requested.All courses deliverable as outreach, no minimum number required.

Bespoke training approaches used to suit the ability of the learner

One Stop Shop services cont

Resources & Information

• Professional design & printing of flyers, business cards and posters

• Information, guidance and signposting on a wide range of topics

• Fax, laminating, photocopying and binding services

One Stop Shop contPartnership working with;• Neighbourhood Management• Health Improvement Team (SPCT)• Skills and Work• Job Centre Plus• Salford City College• The traders of Hulton District Centre• Little Hulton Library• Little Hulton Sure Start Children’s Centre• LHW Schools cluster• West Locality Partnership Board• Financial Inclusion team• Community Health and Social Care• Greater Manchester Police

Community Telematics

ICT Community Development Officers

Julie Kenyon - South

Alan Milewczyk - Central

Maggie Tattersall – West & North