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Chapter 11 The Office Chapter 11 Records Management 1 © 2013 Cengage Learning. All rights reserved. Procedures and Technology

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Page 1: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

The Office

Chapter 11

Records Management

1 © 2013 Cengage Learning. All rights reserved.

Procedures and Technology

Page 2: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Value of Records

• Vital records

• Important records

• Useful records

• Nonessential records

© 2013 Cengage Learning. All rights reserved. 2

Page 3: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Record Life Cycle

1. Creation or collection

2. Distribution

3. Use

4. Maintenance

5. Disposition

© 2013 Cengage Learning. All rights reserved. 3

Page 4: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Records Management System

• Allows office workers to store and retrieve records quickly and easily

• Includes procedures for

– Selecting storage media and equipment

– Filing and retrieving records

– Retaining and disposing of records

© 2013 Cengage Learning. All rights reserved. 4

Page 5: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Filing Systems

• Alphabetic filing systems

– Records are arranged according to the letters of the alphabet

– Records are filed by names, subjects, or geographic locations

• Numeric filing systems

– Records are arranged according to numbers

– Types include consecutive, terminal-digit, and chronologic

© 2013 Cengage Learning. All rights reserved. 5

Page 6: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Records Retention

• Records transfer

– Active storage

– Inactive storage

– Archives

• Retention schedule

© 2013 Cengage Learning. All rights reserved. 6

Page 7: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Focus on Business

• Every business needs a disaster recovery plan

• Disaster recovery plans include several phases

– Prevention

– Readiness

– Reaction

– Recovery

© 2013 Cengage Learning. All rights reserved. 7

Page 8: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Physical Records

• Paper

– Most commonly used media for physical records

– Used for short-term and long-term storage

• Microfilm

– Roll microfilm and microfiche sheets

– Used for long-term records storage

© 2013 Cengage Learning. All rights reserved. 8

Page 9: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Preparing Records for Storage

• Collect

• Inspect

• Index and code

• Cross-reference (if needed)

• Sort

© 2013 Cengage Learning. All rights reserved. 9

Page 10: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Technology Connection

• Bar code

– A pattern of vertical lines of varying widths

– Contains coded data that can be read by a scanner

• Bar codes can be used to code records

© 2013 Cengage Learning. All rights reserved. 10

Page 11: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Alphabetic Name File

• Filing procedures

– Locate the proper file drawer

– Use the guides to fine the proper section

– Look for an individual folder for that name

– If there is no individual folder, file the record in the general folder

– Arrange records alphabetically, then by date

© 2013 Cengage Learning. All rights reserved. 11

Page 12: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11 © 2013 Cengage Learning. All rights reserved. 12

Primary Guide

Special Guide

General Folder

Individual Folder

Out Folder

Special Folder

Alphabetic Name File

Page 13: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Alphabetic Indexing Rules

• Rule 1: Personal names • Rule 2: Minor words and symbols • Rule 3: Punctuation • Rule 4: Single letters and abbreviations • Rule 5: Titles and suffixes • Rule 6: Prefixes, articles, and particles • Rule 7: Numbers in business names • Rule 8: Identical names • Rule 9: Government names

© 2013 Cengage Learning. All rights reserved. 13

Page 14: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Numeric Filing Systems

• Filing procedures

– Alphabetic index and accession log

– Numeric file

– Alphabetic file

• Consecutive numeric files

• Terminal-digit numeric files

• Chronologic numeric files

© 2013 Cengage Learning. All rights reserved. 14

Page 15: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Electronic Records

• Individual records

• Database records

• Storage media

– Magnetic media

– Flash drives and memory cards

– Optical disks

© 2013 Cengage Learning. All rights reserved. 15

Page 16: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Procedures for Electronic Records

• Creation or receipt

– Filenames

– File paths

– Metadata

© 2013 Cengage Learning. All rights reserved. 16

Metadata are identifying details about a record.

• Distribution

• Use

Page 17: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Procedures for Electronic Records

• Maintenance

– Accessing records

– Making backup copies

– Controlling file security

• Disposition

– Retention schedule

– Inactive storage

– Permanent storage or destruction

© 2013 Cengage Learning. All rights reserved. 17

Page 18: The Office, 6e€¦ · Chapter 11 Alphabetic Name File •Filing procedures –Locate the proper file drawer –Use the guides to fine the proper section –Look for an individual

Chapter 11

Using Database Records

• Database management systems

• Individual databases

– Creating a database

© 2013 Cengage Learning. All rights reserved. 18

When planning fields for a table, consider the smallest unit of information you might use.

– Indexes for physical records

• Alphabetic index

• Accession log