the new initiative mccvlc advisory council meeting november 19, 2013
TRANSCRIPT
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The New Initiative
MCCVLC Advisory Council MeetingNovember 19, 2013
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The MCCVLC Next Generation Task Force:
Assumptions revealed:• The current model is built for institutions and not for
students – the process is very fragmented in the students’ mind,
• Students view the MCCVLC as the last option to getting a course,
• There is increased competition in the market place,• Data shows an unmet need, • Institutions are not incentivized to grow their online
offerings, and• The name itself, Michigan Community College Virtual
Learning Collaborative, is obscure and students do not know what it means.
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On the horizon…MCCVLC Next Generation Task Force Outcomes
• Quality – Student focused• Collaboration – Resource maximization
strategy• Market Share – Shift from courses to
credentials of value and address the unmet/untapped potential
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On the horizon…New name – Michigan Colleges Online
• Micollegesonline.org• Michigancollegesonline.org• Michigancollegesonline.com
Funding for the Initiative:• $1.1 million from State budget• $100,000 from MCCA Reserves
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On the horizon…Governance• MCCA Board of Directors• MCO Governing Board• MCO Advisory/Operating Committee• Stakeholder Groups• Chief Academic Officers• Distance Learning Administrators• Business Officers• Student Services Administrators• Registrars/Enrollment Administrators• Librarians• Financial Aid Administrators• Chief Information Officers & IT ARB
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On the horizon…MCO Pilot Project Outcomes• Course Aggregator (MCO Course Extraction and Integration Tool) • Improved Infrastructure • Improved Analytics • Digital Credential Pathway Tool• Course/Object Repository• Collaborative Help Desk • Improved Financial Aid Process • Collaborative Early Alert System • Marketing • Improve ROI for Institutions• Human Resource Requirements• Certified Online Courses & Faculty• Rebranding • Improved Horizontal & Vertical Articulation • Professional Development
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On the horizon…
Stakeholder Input
Perform vendor
/solution review and
select.
Evaluate vendors / solutions against criteria
Determine evaluation
criteria
Translate into
functional requirements
Determine business
requirements
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Design Considerations for Next-Gen System
Design Aspects
• Mobile First• UX (User Experience)• Don’t Make Me Think • Integrated Experience• Flat Design
• Standards Based • HTML5• Open Source Stack • REST API
Functionality Aspects
• Build In Data Analytics • Collaborative – Social Tools • Login Credentials • Social Media Links
• Assessment Tools • Organization Tools• Scheduling • Messaging • Dashboards• Contextual Tools
• Search Engine Optimization
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On the horizon…
Course Aggregator – Software that will identify equivalent course sections that meet the requirements for multiple colleges and curricula, enable students to view real time course availability. The tool will integrate with the colleges’ registration system for course availability.
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Course Aggregator • Review Legacy Interfaces• Real-Time Integration Widget• College Managed Course Inventory Control• Manages what “online courses” are shared with other colleges in
Michigan• Manages what MCO courses students can selected within the
registration process of their college SiS system• Online Course Request • Analytics • Selector Analytics Data Collector
• Trend Student Activity • Dashboard
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On the horizon…Improved Infrastructure – New robust registration system, that allows for automatic enrollments into desired courses through the MCO website.
New Course Inventory Update Process (Consume Inventory)
New Course Inventory Feed Process (Collect Inventory)
Existing College Course Registration Process
(New Widget)Bolt on Class Inventory Selector Tools
Course Aggregator: MCO Shared Course Inventory Model
MCO Class Registration Process
StudentOnline
Registration
MCO Web Portal
Route 1College͛Ks Website
Route 2Start at
MCO WebsiteAnalytics
New
Existing
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Integration Within Existing Registration System
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On the horizon…
Course & Program Analytics – Data warehouse that supports analytics to inform college strategic planning. Potential data reports could include course searches, enrollment requests/completions, top courses enrolled, closed courses and website analytics.
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On the horizon…
Digital Credential Pathway Tool - A career planning tool that enables a student to develop a personalized map for an academic path, skills path and experience path.
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The What’s Next DashboardWill this Move the Needle ?
Can we build a system that answers “What’s Next” within the following contexts? Selecting a Career (program / major) Enroll in classes (Starting a Term) Complete classwork Starting the Next Term
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Strengthening Student Success
Select the Right Career & Path
(Vision & Strategy)
Select a Career
Select a Major
Develop Edu Plan
Understand Your Wiring
(Awareness)
Learning Style
Personality Profile Online Skills
Enroll in Classes (Execution)
Finding the Right Class Tuition
Attend and Complete Classes
(Execution) Term Plan Feedback Mentorship
Progression Start the Next Term
Complete Degree Find a Job
Answer What’s Next at Each Level
Build Completeness Into each Level
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Student Pathway to Credential View
Demo Link: http://mcopoc.elasticbeanstalk.com/stupathways
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On the horizon…
Collaborative Early Alert System – A student relationship management system that supports the student engagement lifecycle. Develop a faculty dashboard that provides analytics and alerting tools to help shape student behavior.
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On the horizon…
Course & Object Repository – A Michigan-based learning object repository that supports instructional design processes through the discovery and integration of open-source content. Supports content scaffolding, peer discovery and collaboration and workspace sharing.
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On the horizon…
Collaborative Help Desk – A help desk that supports student inquiries by utilizing a shared service model.
Clarify core instructional supports needs. Is the adoption of Technology in HE shifting the support model?
Determine options for a service model Costing Saving within an aggregated model Helpdesk Ticketing System Proxy Password reset solution Common support repository for core systems Metrics
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On the horizon…
Improved Financial Aid Process – Upgrade the financial aid tool and process to allow for quicker enrollments of students with financial aid. Clarify core supports needs.
Establish critical information needs Develop common rules/standards Design functional support
Determine options for an integration tool.
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On the horizon…• Marketing – Develop specific marketing strategies for new
student populations including, veterans, dual-enrollment, non-credit opportunities as well as international students.
Clarify core support needs for college marketing specific to new populations. Website Print
Determine collaborative options for a service model Dual-enrollment Veterans Non-Credit opportunities International students
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On the horizon…• Improve ROI for Institutions – Refine the business model to
remove barriers to collaboration and identify intrinsic and extrinsic rewards at every level.
• Human Resource Requirements - Examine personnel needs and restructure staffing for the Initiative with an eye to meeting the commitments.
• Certified Online Courses & Faculty – Commitment to a revisited MCO Course Rubric and Certification for all offerings through the MCO.
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On the horizon…• Rebranding – Formally approve the name of the organization as
“Michigan Colleges Online”. As desired, each member of the organization could co-brand themselves College Name Online (i.e. Schoolcraft Online).
• Improved Horizontal & Vertical Articulation – Establish agreements that simplify the transferring of credits/courses between community colleges and with universities.
• Professional Development – Establish a Professional Development Management Team to create events, including campus-based and regional workshops, conferences, webcasts and learning objects to support faculty and staff development as needed across the state.
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Next Steps…• Stake holder sign up• Course Aggregator (MCO Course Extraction and Integration Tool) • Improved Infrastructure • Improved Analytics • Digital Credential Pathway Tool• Course/Object Repository• Collaborative Help Desk • Improved Financial Aid Process • Collaborative Early Alert System • Marketing • Improve ROI for Institutions• Rebranding • Improved Horizontal & Vertical Articulation • Professional Development
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Next Steps…• Stakeholder Input• Architectural Review Board• Request for Proposals• Development• Beta Test Sites• Roll out
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Stakeholder Input
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Stakeholder Input
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Ronda EdwardsExecutive Director – MCCVLC
Randall MeltonChief Technology Officer