the multiple roles of a company officer
DESCRIPTION
The Multiple Roles of a Company Officer. Presentation provided by the Volusia County Fire Chief’s Training Committee. OBJECTIVES. The participants will: Identify typical multiple roles and responsibilities of a CO. Prepare a personal role-set analysis. - PowerPoint PPT PresentationTRANSCRIPT
The Multiple Roles of aCompany Officer
•Presentation provided by the Volusia County Fire Chief’s Training Committee
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OBJECTIVESOBJECTIVES
The participants will:
• Identify typical multiple roles and responsibilities of a CO.
• Prepare a personal role-set analysis.
• Identify four levels of accountability ..
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OBJECTIVES (cont'd)
•Identify possible sources of role conflict for the CO.
•Develop and apply a balancing strategy for resolving role conflicts.
•Recognize the importance of the CO serving as a role model for his/her subordinates.
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ROLEROLE
A set of expected behaviors that characterize your part in a particular situation..
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ROLE EXPECTATIONROLE EXPECTATION
How you are expected to act within a How you are expected to act within a specific rolespecific role
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Your role-set analysis
ME
What roles do you play each day?
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HYPOTHETICAL ROLE SET OF A HYPOTHETICAL ROLE SET OF A FIRE OFFICERFIRE OFFICER
ConsultantConsultant
InstructorInstructorCivic Board MemberCivic Board Member
Mechanic or Carpenter Mechanic or Carpenter
Church Church MemberMember
Home OwnerHome Owner StudentStudent
GolferGolfer
Son or DaughterSon or DaughterParentParent
Fire OfficerFire Officer
Subordinate of Subordinate of Shift Cmdr. Shift Cmdr.
SpouseSpouse MEME
QUALITIES OF A GOOD ROLE MODEL•Enthusiasm•Initiative•Self-discipline•Courage•Integrity
•Loyalty•Good judgment
•Empathy•Discretion•Desire for self-improvement
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LIAISON
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"REMEMBER, YOUR SUBORDINATES ARE WATCHING YOU!"
(YOU ARE A ROLE MODEL)
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MONITOR
DISSEMINATOROHT MR.
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SPOKESPERSON
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DISTURBANCE HANDLER
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CHARACTERISTICS OF PEOPLE WHO HANDLE ROLE CONFLICT WELL
•Take initiative•Are confident•Display social poise•Desire to associate•Desire achievement and power
•Reach their own conclusions
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CHARACTERISTICS OF PEOPLE WHO HANDLE ROLE CONFLICT WELL (cont'd)
•Attain rewards from success•Give priority to planning•Lack excessive feelings of pressure
•Agree with department policies
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ATTITUDE
A definition:One's state of mind or how you feel about your leadership role.
"Your attitude is showing."
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BEHAVIOROHT MR.
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SELF-
SELF-DISCIPLINE
DISCIPLINE
EXERCISE EXERCISE
MODERATION &
MODERATION &
DISCRETION
DISCRETION
REMEMBER YOU
REMEMBER YOU REPRESENT THE
REPRESENT THE DEPARTMENT
DEPARTMENT
CONTROL CONTROL
EMOTIONSEMOTIONS
NEGOTIATOROHT MR.
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DEMEANOR
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ATTITUDEATTITUDE
+ BEHAVIOR+ BEHAVIOR
+ COMMUNICATION SKILLS+ COMMUNICATION SKILLS
= DEMEANOR= DEMEANOR
LEADERSHIP ROLE FUNCTIONS
•Things the organization expects you to do (additional information will be discussed)
•Critical behaviors•When discrepancy arise how will you present them to your supervisor and/or subordinates?
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RESOURCE ALLOCATOR
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SUMMARY•CO must manage multiple roles•Role conflicts are inevitable•Balancing strategies must be developed
•Accountability is critical•The CO is a role model
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