the metropolitan electricity authority
TRANSCRIPT
CSR Annual Report 2011
Corporate VisionTo become a high performance organization and leader in the power
distribution system business in Southeast Asia with service excellence and emphasis on sustainable growth of related business as well as responsibility
toward society and the environment.
Mission• To become a high performance organization with eff icient management system
based on stakeholder participation, good corporate governance, trustworthy image as well as social and environmental responsibility.
• To promote stable growth in the power business based on highly qualif ied, reliable and safe power transmission system with excellent services.
• To promote sustainable growth in MEA’s related businesses that have high business potential and prospect.
The Metropolitan Electricity Authority
Foreword
Message from the Governor
Good Corporate Governance
MEA Code of Conduct
Risk Management
Implementation of 2011 CSR Operation Plans
Strategy 1 Social and Environmental Responsibilities
• Environmental Performance
• Community and Social Performance
• Energy Conservation Performance
• Safety Performance
Strategy 2 Stakeholder Collaborative Networks
Strategy 3 Corporate Development for Social and
Environmental Sustainability
CSR Achievements and Awards
Contents
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CSR Annual Report 2011
Foreword
As a leading organization in the power distribution business for Bangkok metropolis, Nonthaburi and Samut Prakarn Provinces the Metropolitan Electricity Authority (MEA) is responsible for the provision of safe and reliable supply of power to meet the demand of over 3.1 million electricity consumers. MEA has always carried out these functions with special consideration to its social and environmental responsibilities.
CSR Annual Report 2011 is prepared to publicize MEA’s social and environmental performance in
2011. These CSR activities had made signif icant contributions to the environment, community, youth, and
society. Many of them were ongoing activities from the previous years. They are implemented under
the MEA’s 2011 CSR Plan which is consistent with its 2009-2011 CSR Master Plan (3rd Revision). MEA aims to
promote corporate social responsibility awareness among its directors, administrators and employees by
involving them in various public benef it activities
in order to achieve concrete and sustainable social,
e co n o m i c a n d e nv i ro n m e nt a l p e r fo r m a n ce.
MEA is determined to become a model business
organization that adheres to the principles of ethical
integrity, transparency and fairness for all of its
stakeholder groups. Such performance must also
comply with MEA’s policies and visions on
the CSR strategies, goals and performance
stated in its CSR Master Plan. The primary
emphases of MEA’s CSR activities are on
the promotion of the quality of l i fe,
environmental sustainability, and national
economic growth.
The Metropolitan Electricity Authority 2 3
Message from the GovernorMr. Arthorn SinsawadiThe Metropolitan Electricity Authority Governor
2011 was the year of unprecedented natural crises on the global scale which ranged from global
warming impacts to frequent earthquakes, snow storms and floods with caused far-reaching and adverse
impacts on the environment in different parts of the world, including Thailand.
The Metropolitan Electricity Authority has fully recognized the signif icance of these environmental
problems and has always included CSR responsibilities as parts of its corporate visions and missions.
Operated under its CSR Master Plan, MEA gives special consideration to the promotion of corporate values for the
benef its of all stakeholders, society and the environment. Apart from upholding corporate social and
environmental responsibility or CSR, MEA has been careful to make sure that all of its operations and work
processes must have minimum or no adverse impacts on its stakeholders. With these objectives in mind, CSR in
Process has become an important part of MEA’s operations.
However, sustainable corporate development together social and environmental responsibilities can
never be achieved without the cooperation of MEA’s employees. For this reason MEA gave special importance
to good employee practices under suitable safety, occupational and environmental management plans in 2011.
Measures to ensure employees’ physical and mental health as well as appropriate work safety, occupational health
and work environment measures were implemented. MEA had also promoted “Jit-Arsa (volunteering spirit)”
among its employees by involving them in many CSR volunteering public benef it programs. Complete details
of MEA’s CSR operations have been outlined in the present CSR report.
The Metropolitan Electricity Authority is determined to promote its corporate development without
neglecting social and environment sustainability.
CSR Annual Report 2011
Good Corporate Governance : GCG The Metropolitan Electricity Authority is determined to strictly observe the principles of good corporate governance in order to become a high performance organization with service excellence and sustainable growth of related businesses, and to provide customer satisfaction through an eff icient business management system. It also recognizes that stakeholder participation, ethical business conducts and commitment to social and environmental responsibilities will increase corporate value both in the short run and long run.
The Metropolitan Electricity Authority has
established clear corporate governance policies and
has prepared the “MEA’s Good Corporate Governance
Guidelines” for all levels of employees. These are the
code of conduct that all employees must adopt to
ensure standardized work performance. These
guidelines specif ically require MEA’s administrators
and employees to perform their work with special
awareness of their important duties and responsibilities.
They must be cautious, transparent, fair and ethical in
their work.
A summary of 2011 GCG performance
1. Good Corporate Governance Development Plan
• Revised MEA’s Good Corporate Governance
practices and announced them to all work units on
29 November 2011.
2. Employee Education Plan
• Organized seminars on GCG concepts
and principles and the promotion of MEA’s GCG
performance for GCG representatives from all work
units. Organized a special lecture on “His Majesty the
King’s Dharma Jariyawat (royal conducts based on
the Buddhist principles of dharma)” by Dr. Sumeth
Tantivejakul, secretary of the Chaipattana Foundation.
The lecture covered the Buddhist principles of dharma
that His Majesty the King has adhered to in his
conducts. MEA’s employees should learn and adopt
for these principles, which are similar to the good
corporate governance principles, for their personal
and work conducts.
The Metropolitan Electricity Authority 4 5
Plant trees to make merit for HM the King. Participate in global warming reduction activities.
Sufficiency, economy and saving. Volunteer for social causes.
Give up some of your time.
3. GCG Promotion and Understanding Campaign
• Produced campaign posters on the theme
of “Good deeds are easy and can be done on a daily
basis” to create awareness for doing good deeds.
• O r g a n i z e d a m e e t i n g o f G C G
representatives from all work units on 29 June 2011.
The administrators announced and explained GCG
policies. Meeting participants shared ideas on GCG
dissemination techniques and GCG internal campaign.
• Promoted GCG understanding among
MEA’s employees through the travelling administrator
activities. Organized GCG knowledge education
campaigns to help employees understand the GCG
concepts.
4. GCG Dissemination and Public Relations Plans
• Disseminated GCG news and information
to employees through a variety of internal
communication channels like radio broadcasting,
www.mea.or.th, MEAOC and Intranet:meainet/
gad, and MEA’s Prakai Journal.
• Disclosed information on examples of
previous disciplinary actions and punishment through
MEA’s web Intranet:meainet/law crime.
• Launched campaigns to educate employees
on GCG by setting up GCG activity booths to promote
productivity and product quality during the MEA’s
Academic Day function.
5. Good Corporate Governance Upgrading Plans
• Good Corporate Governance System check
by the Internal Audit Section.
• Collected and compiled data on reports of
the conflicts of interest on newly appointed employees
who worked in 15 operations with were prone to create a
conflict of interest. This was carried out on a yearly basis.
6. GCG Performance Monitoring Plan
• Prepared progressive reports on the review/
planning of a work units’ internal control system.
• Measured MEA’s GCG levels based on data
obtained from the stakeholders. MEA was awarded the
highest score level of 5. (The means score for Level 5
criteria is >3.00).
CSR Annual Report 2011
The Metropolitan Electricity Authority’s
Code of Conduct MEA recognizes the important roles of stakeholders in creating business success and is determined to promote collaboration between MEA and its stakeholders to achieve corporate stability. The MEA’s Code of Conduct was prepared as an operational guideline to ensure that the rights and expectation of different stakeholder groups will be treated with equality and fairness.
Code of Conduct for Customers
MEA’s qualif ied specialists will provide stable and safe power distribution system with minimum blackout
periods as well as fast, convenient, accurate and reliable services at reasonable prices.
Code of Conduct for the General Public
MEA’s expert personnel will provide and maintain safe and quality power distribution system to public
facilities with minimum blackout periods, politeness, friendliness and enthusiasm.
Code of Conduct for Policy Regulators
MEA’s expert personnel will use advanced and eff icient databases to collaborate with both inside and
outside work units to ensure successful performance that are consistent with MEA’s policies and operational plans.
Code of Conduct for Suppliers
MEA will conduct its business with the support of advanced database systems, specialist personnel, and
uncomplicated work process to achieve effective and reliable performance.
Code of Conduct for Business Partners
MEA will conduct its business with special consideration to fair business competition, transparency,
accountability and equality with the support of advanced, eff icient and reliable management system.
Code of Conduct for Collaborators
MEA and its collaborators will improve communication eff iciency and collaboration through a joint
planning of power distribution service development with its collaborators. It will also maintain adequate and safe
power distribution for the communities.
The Metropolitan Electricity Authority 6 7
Risk Management
The Metropolitan Electricity Authority recognizes the importance of risk management in generating successful performance, minimizing losses and increasing corporate value for MEA and its stakeholders on a sustainable basis.
These successes are the results of from
the collaboration between MEA Board of Directors,
the administration and all employees in creating
appropriate risk management culture and risk
management process to cope with constant
development in risk management knowledge.
They have also formulated an organizational risk
management structure with effective two-way
communication between the administration and the
operating staff.
MEA also realizes the signif icant impacts
that its products and services may have on the
environment and society. Risk management and
impact analysis are required for all MEA’s major
projects. There is also a risk management of
adherence to MEA’s rules and regulations which
include continuous monitoring of changes in
relevant laws, rules, regulations and standards to
ensure timely responses to possible changes.
Risk management is crucial to MEA’s
advancement toward the goal of becoming a
high performance organization. Effective risk
management system based on stakeholder
participation, good corporate governance is an
essential means to achieve one of MEA’s principal
missions to become a trustworthy business
organization with high social and environmental
responsibility.
CSR Annual Report 2011
Implementation of
2011 CSR Operation Plans
Under the existing corporate social and environmental obligations within and
outside the organization, MEA formulated three strategies for the promotion of CSR
projects and activities to ensure MEA’s sustainable development.
• Strategy 1 Social and environment responsibilities
• Strategy 2 Stakeholder collaborative networks
• Strategy 3 Corporate development for social and environmental
sustainability
Strategy 1 Social and Environment Responsibilities
MEA’s CSR performance were divided into eight categories according to MEA’s principal missions
and responsibilities toward its stakeholders which were divided into eight groups: MEA’s customers,
the general public, the community, policy regulators, major suppliers, business partners, collaborators
and employees. There were four dimensions of MEA’s CSR performance.
Environment Community and Society
Energy Conservation Safety
The Metropolitan Electricity Authority
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Environmental Performance
MEA’s environmental performance involved the activities implemented to promote social conscience and cooperation with other stakeholder groups to induce involvement in environmental responsibility. These activities helped raising social awareness about global warming problems, toxic waste pollution as well as the importance of forest conservation and the creation of green areas. The emphasis of MEA’s environmental performance was on the reduction of adverse impacts of its operations on a balanced ecosystem and continuous deterioration of marine and coastal resources. In 2011, eight environmental projects were implemented by MEA.
The Reduction of Toxic Waste Pollution (MEA’s CSR & Green Spirit) Project
MEA launched campaigns to educate
employees in various work units on the correct
toxic waste sorting and disposal methods. Employees
were invited to bring toxic wastes such as used
batteries for mobile phones and cameras as well
as fluorescent light bulbs for disposal in containers
provided in all work units between 23 May and 15
June 2011. MEA donated one baht to the Sataban
Saengsawang Foundation and the Holt Sahathai
Foundation for each piece of toxic waste submitted
for disposal by their employees.
The Rao Rak Tonmai (We Care for Trees) Project
To raise social awareness on the importance
of environmental conservation involvement among
the administration and employees, MEA organized a
tree planting and tree maintenance campaign at its
headquarters and on 15 other MEA facilities to
celebrate the National Tree Care Day on 21 October
2011.
CSR Annual Report 2011
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The “Kor For Nor Rak Tonmai” (MEA cares for trees) Project
To increase green areas in a local community,
MEA employees worked together with community
members in the planting and maintenance of 95
species of trees which totaled to 1,200 trees in an
area of 4.26 rai in Sri Nakhon Khuaenkhan Garden in
Bang Korbua Sub-district, Phra Pradaeng District,
Samut Prakarn Province. The garden holds a good
collection of native plants and has become a site for
ecotourism activities. MEA also commissioned
the designing and building of a raised nature-study
walkway. Information placards were installed to
educate people on the importance of forests and
trees.
The Landscape Photo Contest Project
MEA organized a photo contest in which
employees entered their landscape photos featuring
MEA’s assets and properties such as the electricity
posts and lines, MEA off ice buildings, and so on. The
contest results were announced and prizes presented
to winners on the MEA Establishment Day. This
project aimed to get MEA employees to take notice
and display the beautiful landscapes of MEA facilities.
A prel iminary s tudy of the environmental impacts of the erection of coastal erosion barriers at the Phra Chula Jomklao Fort, Samut Prakarn Province
MEA sponsored the Faculties of Science
and Engineering, the Aquatic Resources Research
Institute and the Environmental Research Institiute of
Chulalongkorn University to conduct a joint study on
the environmental impacts of MEA’s coastal erosion
protection project, in which barriers were erected in
areas of severe coastal soil erosion along the shorelines
of Baan Laemsingh in Laem Fapha Sub-district of
Phra Samut Chedi in Samut Prakarn Province.
The Metropolitan Electricity Authority
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Research f indings from this joint study can be
summarized as follows:
1. The species and quantity of aquatic animal
resources inside the barriers were approximately nine
times higher than those found outside the barriers.
It was found that toxic substances released from the
old tires placed on the broken power pole barriers had
minimal impact on the environmental quality.
2. The coastal erosion barriers had positive
impact on the rehabilitation of the mangrove forests
inside the barrier zones.
3. The coastal erosion barriers had minimal
hydrographic effects on the coastal areas.
4. The benef its of the coastal erosion
barriers to the community’s traditional f ishing and
coastal aqua farming activities were obvious. The
barriers were effective in stopping coastal erosion.
The Seagrass Planting for Environ-mental Protection Project
With recognition of the importance of seagrass
(a major source of food for the nearly extinct dugongs
or manatees) to the ecosystem of the Thai seas, MEA
collaborated with Trang Province in launching a
seagrass planting project near Kangkao Island in
Thakarm Sub-district of Palian district, Trang Province.
The seagrass planting for environmental
protection project was conducted under the PDCA
quality management approach. MEA collaborated
with the Trang Provincial Fishery Off ice in setting up
suitable operational guideline, researching data on
seagrass, local geographical feature and climate, local
physical and biological features as well as conducting
surveys to identify suitable sites for seagrass planting.
These data were then analyzed and employed for the
planning of project’s operations. MEA organized the
“MEA and Trang Province for Seagrass Planting and
Rehabilitation of the Thai Seas Project” in which
MEA’s administrators and employees joined forces
with local government off icials and local residents in
seagrass planting activities since 2009. On 20 February
2011, MEA’s administrators and employees together
with local residents, government off icials, and school
CSR Annual Report 2011
students in the Tha Karm District
again planted seagrass in the
project’s areas. The activity
was designed to raise the
awareness of local people on
the signif icance of seagrass
conservation. Planted seagrass
had a satisfactory survival
rate of 30%. They had regenerated and the
number of local aquatic animals had increased,
particularly Hoi Duean – a type of mollusk that have
disappeared from the areas for many years was
rediscovered along the coast of Kangkao Island. The
fertile seagrass areas near this island made them one
of the most prolif ic ecosystems in the Thai seas.
Apart from being a major source of food for
dugongs or manatees, seagrass also provide habitats
for sea turtles and spawn areas for a large variety of
aquatic animals. Post-operation evaluation found
a high regeneration rate of seagrass as well as
increased numbers of the nearly extinct dugongs
and Hoi duean. Most importantly, the project was
successful in raising the local people’s awareness of
the importance of the conservation of local resources.
The level of participation in natural resources
management activities had obviously increased.
7The Mangrove Forest for the Protection of the Metropolis Project
M E A re co gn i ze s t h e i m p o r t a n ce o f
mangrove forest to the ecosystem. Apart from
being the breeding grounds and nurseries for
aquatic animals, mangrove forests provide a
natural wall of protection from coastal erosion.
MEA collaborated with the Navy in planting 200
ra is of mangrove forests in the vic inity of
Phra Chulachomklao Fort. Barriers made from
broken power poles covered with old tires were
placed in rows along the water front of Phra
Chulachomklao Fort to trap silts and prevent soil
erosion. The barriers were 1,100 meter long and
were erected in areas of severe soil erosion. MEA also
commissioned the Faculty of Science, Chulalongkorn
University, to study the effectiveness of these
The Metropolitan Electricity Authority
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barriers. Research f indings in 2009 found the
existence of additional sediment behind the barriers
while a variety of aquatic animals and birds were found
to have returned to the areas after the barriers were
put in place.
Apart from the above-mentioned mangrove
plantation effort, MEA also organized the annual
“Ruam Phalang Khon Phan Ar.. Pluek Pa Chailen”
(Vocational Students for Mangrove Reforestation)
Project under which 2,000 vocational students from
different educational institutes attached to the
Off ice of the Vocational Education Commission
participated in mangrove trees plantation activities.
Apart from creating vocational student unity for a
common cause, the project has also raised an
awareness of mangrove forest conservation among
the Thai youth.
In 2011, the mangrove forest for the
protection of the metropolis project aimed to reduce
carbon dioxide emission by 47.12 tCO2e (tons of
carbon dioxide equivalent), but was able to achieve
the actual reduction volume of 60.80 tCO2e which
was higher than the projected volume.
The Bicycles Against Global Warming Campaign
Recognizing the signif icant impacts of global
warming on the environment, MEA launched this
campaign with the goal of rallying Chulalongkorn
University’s personnel and students to use bicycles as
a means of on-campus transportation. The campaign
aimed to raise their awareness and participation in
the reduction of global warming and to improve
the University’s environment. MEA contributed 400
bicycles to the project between 2010 and 2012 (150
bicycles in 2011).
A report prepared by Chulalongkorn
University on the project’s operational outcome
was based on the sur vey f indings from 82
university work units that received the bicycles
from MEA. The report found that the project could
reduce the use of motorcycles and cars for document
handling, communication, and inspection rounds
by 340 kilometers per day. This was an equivalence
of a reduction of carbon dioxide emission by
18.02 kg CO2e (tons of carbon dioxide equivalent)
and a reduction of fuel consumption by 12,400 liters
per year.
CSR Annual Report 2011
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Community and Social Performance
MEA implemented a number of programs to raise awareness on the importance of social responsibility among all of its stakeholder groups. It took part in alleviating various social problems which included promoting youth’s potentials in social and environmental responsibility. MEA believed such responsibilities are crucial to the achieving of sustainable community and society growth. In 2011, MEA launched f ive CSR projects.
The Young MEA Project
MEA organized various projects and activities
as well as set up a website www.youngmea.com
as a venue for youth to form a network for organizing
social and environmental activities and other
good deeds. Members of this webpage are youth
between the age of 8-24 years old who participate in
social and environmental, energy conservation and
suff iciency economy activities. Apart from this
webpage, MEA also produced as a television
program that was broadcasted on the National
Broadcasting Services of Thailand (Channel 11) every
Saturday between 9.00-9.30 a.m.
I n 2 0 1 1 , t h e Yo u n g M E A p r o j e c t ’s
environmental conservation activities were joined
by 12,000 members, 24,000 MEA employees and
their families, and over 500,000 nationwide viewers
of the Young MEA Dee Mission program.
The promotion of the quality of community life and society project (Pidthong Lung Phra, in keeping with the royal initiatives)
MEA planned to procure medical devices
and equipment for Chulalongkorn University’s
Medical Excellency Centre. However, with a delay in
the centre’s construction project, MEA had to postpone
its contribution to 2013 (when the construction will
be completed).
The Metropolitan Electricity Authority
The MEA Cares for Society Project
To commemorate the 53rd anniversary of its
establishment, MEA organized the “MEA Luang Ruam
Jai Hai Nong” (MEA joins forces for the young) activities
in which a luncheon feast was provided for disabled
children at Sri Sangwan School, a school attached to
the Foundation for the Welfare of the Crippled under
the royal patronage of Somdet Phra Srinagarindra
Boromrajachonni, in Nonthaburi Province. MEA
also made a cash donation for the procurement of
training equipment for the children. This is an annual
function. MEA also provided the initial fund for the
establishment of the MEA Fund at the Foundation
for the Welfare of the Crippled, which up till now
has an accumulated capital of over 2.9 million baht.
The Foundation for the Welfare of the Crippled can
spend the interests earned from the MEA Fund for any
causes that it deems proper. In 2011, MEA presented
a cash donation of 50,000 baht to the Foundation
while MEA employees donated 140,000 baht.
MEA also donated
50,000 baht to Sri
Sangwan School
for the purchase of
color printers for
student use.
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MEA organized the “Soong Wai…Jai Jow”
(Active elderly) activities to celebrate the National
Elderly Day in 2011. Mobile units were sent out to
provide free nutritional advice, physical examination,
basic household medicines and haircut to the elderly
in various communities. Other activities included a talk
on the topic of “How to build up strong emotional and
physical health?”, a “Kwanjai Wai Jow” (Elderly idols)
contest (in which prizes were given out to contest
participants) and other entertainment such as musical
concerts and comic shows. These activities provided
the general public with an opportunity to express their
love, concern and gratitude to the elderly people and to
their families. They also aimed to raise social awareness
on the signif icant and useful roles of the elderly and
to promote the traditional respect and appreciation
that the Thai people always had for the elderly. This
year’s activities were held at Lumsalee community in
Bang Kapi District.
CSR Annual Report 2011
“Roo Soo Flood (Learn and f ight the flood)”
program in producing the “Whale” cartoon
animation series to educate and advice flood
victims. The series was distributed through the
online social network.
• Dissemination of the “Guidelines for electricity
use before and after the flood” information
which could be downloaded free of charge from
www.mea.or.th
• S u p p l y i n g M E A’s
t r u c k s f o r t h e
evacuation of flood
v i c t i m s t o s a f e
areas.
• Setting up the MEA Operational Centre, tel.
02-256-3222, to accept flood victims’ electricity
system grievances.
• Distribution of 3,500 sets of survival items to
flood victims in the Koh Kred and Bang Bua Thong
areas. Visiting electricity users in Bang Bua Thong
Canal.
• A cash donation of 300,000 baht for flood
victim assistance through
the “Ruam Palang Thai
C h u ay Pa i N a m Tu a m
( Thais joining force for
flood relief )” program.
• A cash donation of 100,000 baht for flood
victim assistance through the Public Debt
Management Off ice, the Ministry of Finance.
Flood Victim Relief Missions
On 30 July 2011, the tropical rainstorm
Nock-Ten, which formed on the west coast of Hainan
Island, crossed the Gulf of Tonkin into Vietnam, Laos
and the upper northeastern region of Thailand. It
brought heavy rains and severe floods to over 23
provinces in the northern, northeastern and eastern
regions.
In August 2011, a southwest monsoon and
a low pressure trough that lied across the upper
Thailand caused incessant rainfalls and flooding.
They were followed by the weakening tropical
storm Haitang which hit Thailand’s northern and
northeastern regions along with the mighty typhoon
Nesat which hit the upper Thailand, causing heavy
to very heavy rainfalls at intervals. This resulted
in unprecedentedly severe floods that caused
serious damages to private properties and the national
economy. There were over 800 deaths while over 13
million people were affected by the floods. 36 out of
50 Bangkok districts were heavily flooded.
MEA closely monitored the development of
this crisis from its onset with great concern. It gave
special attention to the high-risk districts of Bang Yai,
Bang Bua Thong, Bang Khen, Bang Khun Thian and
Thonburi. MEA formulated a disaster and public
hazard plan under the name of “MEA Join Forces For
The Disaster Victims”. The following operations were
implemented under this plan:
• Relocation of electrical plugs, switches and
electricity meters for users in
high-risk or flooded areas.
• Production of flood-advice
television spots.
• Pro v i d i n g a d v i c e t o t h e
p r o d u c t i o n t e a m o f t h e
The Metropolitan Electricity Authority
of all 18 MEA facilities.
These activit ies were
consistent with MEA’s
p r i m a r y o p e r a t i o n s ,
which were the care
a n d m a i n te n a n ce o f
electr ic ity l ines, tree
t r imming to prevent
obstruction to power transmission, public-benef it
projects, and public recreation activities. They were
organized in 54 communities (with the goals of
servicing three communities/MEA district/year).
Three campaigns were organized
in 2011.
• The f irst activity – 5 May 2011
• The second activity – 12 August
2011
• The third activity – 5 December
2011
The Sport Ground Lighting Project
MEA provided budgetary
support to various communities
for the installation of lighting
utility at local sport grounds to
facilitate nighttime exercises and
sports. These activities allow the
youth to spend their time wisely,
keeping them healthy and away
from drugs. MEA has continued
to support this project since 2007.
I t is currently responsible for
the care and maintenance of
over 300 sport grounds.
The “San Sai Yai, Roi Jai Chumchon” (Community Relations) Project
MEA launched this mobile community
services project to establish good relations with
electricity users in the residential consumer
category in order to ascertain public and residential
area power consumption problems and to f ind
appropriate solutions. The project aimed to enhance
consumer satisfaction and safety. In 2011, MEA
organized the “San Sai Yai, Roi Jai Chumchon to
celebrate His Majesty the King’s 84th birthday
anniversary for the happiness of the Thai people”
activities. Mobile units were sent to give free
electricity consultation and advice in the areas
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CSR Annual Report 2011
s t u d y v i s i t s
and organization
o f m o b i l e a n d
p e r m a n e n t
e x h i b i t i o n s .
P a r t i c i p a t i n g
educational institutes’ projects were evaluated
by a committee of authorities from the Faculty of
Environment of Mahidol University, the School of
Energy, Environment and Materials of King Mongkut’s
University of Technology Thonburi, Association for the
Development of Environmental Quality (ADEQ) and
the Metropolitan Electricity Authority. Participating
school’s energy conservation performance was evaluated
by 138 items from 8 categories listed on an evaluation
form. The evaluation was based on all aspects of energy
conservation.
After the evaluation and presentation of
the Energy Mind Award, MEA carried out follow-up
studies which relied on a number of progress
1
MEA launched a campaign to raise social awareness on the importance of energy conservation among all parties involved. This campaign put emphasis on the signif icance of the global warming problems which included a reduction of greenhouse effects in the industrial sector, promotion of energy saving and eff icient electricity consumption, renewable energy research endorsement and discovery of new innovation. Six energy conservation projects introduced in 2011 were:
Energy Conservation Performance
The “Revive the World, Reduce Energy” Use Project
R e c o g n i z i n g t h e i m p o r t a n c e o f t h e
promotion of youth awareness on energy and
environmental protection, MEA has recruited
participation from students of elementary and
middle schools in MEA’s service areas. Project activities
included energy and environmental conservation
education, school’s energy conservation planning to
promote systematic and integrated energy and
environmental conservation performance. These
activities led to the formulation of the standards for
outstanding educational institutes in the energy
conservation category and the establishment of the
Energy Mind Award in 2008.
The ranking of educational institutes under
the outstanding educational institute standards in
the energy conservation category was carried out
after the completion of various activities for teachers
and students f rom par t ic ipat ing educational
institutes, which were, training sessions, seminars,
The Metropolitan Electricity Authority
environmental conservation practices until they grew
up. Participating educational institutes and their
personnel tended to transmit such knowledge and use
it to formulate a school’s energy conservation policies.
In 2011, 17 out of 126 participating schools
were able to achieved more than 5% reduction in
electricity use and were granted the 5-star Energy
Mind Award. It was also found that these educational
personnel and students tend to have positive
behavioral changes regarding energy consumption.
They formed energy conservation clubs/associations.
Many educational
inst itutes volun-
teered to act as a
mentor to schools
that had not yet
passed the standard
e v a l u a t i o n .
18 19
indicators to determine the extent of behavioral
changes. The study found that youth who participated
in the project retained knowledge on good energy
saving practices and practiced them both at home
and in schools. They were able to transmit knowledge
and induce behavioral changes among those close to
them. These youth were able to initiate new projects for
the conservation of hydroelectric power, and
waste management. A student network for energy
conservation was formed by the youth themselves.
Membership of this network was subsequently
extended to family members of the youth and their
associates, and generated better understanding about
energy and environmental conservation among these
people. The youth tended to continue increasing
their knowledge and retained their energy and
A network was established
and relevant educational
institutes were invited to
join the project. There were
a lso educat ional inst i tutes
o u t s i d e M E A’s p ro j e c t a re a s
(in Khampaeng Phet and Khon Kaen
Provinces). A number of elementary educational
institutes requested to join the project. In 2011, a total
of 40 schools participated in the project. The project
was able to raise the energy and environmental
conservation awareness among 400,000 students,
school personnel and their families (approximately
1.5 million people, between 2008 and 2011).
Nevertheless, in 2011 the “Revive the World,
Reduce Energy Use” project was disrupted by severe
flooding in Bangkok and Nonthaburi areas. Most of the
participating schools were directly and indirectly affected
by the floods and the evaluation of school’s energy
conservation performance was delayed by one month.
In addition, in 2011 MEA in conjunction with
the State Enterprise Policy Off ice (SEPO) supported
the Dream School Project, which was initiated by the
Ministry of Education to promote youth’s potentials
and to upgrade educational standards. It is the goal
of both organizations to develop the dream schools
into a prototype educational institute for energy and
environmental conservation. These schools must
achieve no less than 4-star level for outstanding
educational institute standards in the energy
category within three years. MEA has pledged to
provide support for more continuous development
activities in the following years.
CSR Annual Report 2011
2
The Electricity and Renewable Energy Technology Research Project
MEA had conducted a feasibility study of
the installation of a solar farm at Bang Phli Training
Centre. This project was originated after the
construction of an electrician training center on a
site in the new city of Bang Phli, Bang Sao Thong
District of Samut Prakarn Province. Certain parts
of the construction site of this center remained
a bare, open space with no obstruction from any
buildings. These features rendered it suitable for
the installation of a solar farm. The study concluded
that an investment in a solar farm on this site was a
worthwhile project. Mono Crystalline solar cells were
recommended for their higher rate of return than
other type of solar cells.
The Air-conditioned Summer Cleaning Project
MEA offers cheap air-conditioned cleaning service every summer.
In 2011, it serviced 18,087 air-condition for electricity consumers residing
in Bangkok, Nonthaburi and Samut Prakarn. This project was able to reduce
carbon dioxide emission by 1,599.28 tCO2e (tons of carbon dioxide
equivalent).
3
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Seminars and Campaigns to Raise Awareness on the Greenhouse Effect Problems
MEA organized several seminars on such
topics as the care and maintenance of electricity
systems, effective electricity use, and industrial plant
safety in order to educate people on the greenhouse
effect and to campaign for a reduction of greenhouse
gases among electricity users in industrial estates.
These seminars and campaigns also
publicized useful information on
the problems caused by the release
o f gre e n h o u s e g a s e s a m o n g
employees of Anyathani Industrial Estate. They
were able to reduce carbon dioxide emission by
23.44 tCO2e (tons of carbon dioxide equivalent).
The Earth Hour Project
Bangkok was one of the 4,000 cities from
126 countries to participate in the Earth Hour
Campaign. This project represents a global movement
for social and environmental concerns. On Saturday,
26 March 2011, MEA participated in the 60 Earth Hour
2011 Plus campaign held at the Larn Khon Muang
court in front of Bangkok Town Hall. The campaign
was able to reduce the electricity need by 2,346
megawatts, compared to the maximum rate of
electricity consumption on 10 May 2010 (5,492 MW).
It reduced carbon dioxide emission by 1,255 tCO2e
(tons of carbon dioxide equivalent) or a saving
of 6,604,057 baht in
electricity bills.
CSR Annual Report 2011
6 A campaign for energy conservation and safe electricity use in housing development projects
MEA organized mobile units to provide electrical check service and advice
to electricity users in 18 housing development projects in Bangkok, Nonthaburi and
Samut Prakarn Provinces. The mobile team gave advice on energy conservation,
economy and safety of household electricity use, and global warming reduction.
This project was able to reduce carbon dioxide emission by 186.52 tCO2e (tons of
carbon dioxide equivalent) or a reduction of electricity consumption by 324,000 units.
The Metropolitan Electricity Authority
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22 23
MEA recognizes the importance of community safety for electricity consumption and places special emphases on the promotion of safe electricity use through campaigns to educate stakeholders and raise their awareness on this issue. It also checked, improved and maintained the grounding system of school water dispensers to ensure safety to school children. MEA launched the following four safety projects in 2011.
Safety Performance
The Checking and Maintenance of the Ground Connection for School Water Dispensers
MEA installed the grounding system for
water dispensers to provide safety to school children.
Initially, MEA installed the grounding system for water
dispensers in 436 schools attached to the Bangkok
Metropolitan Administration. The project was
completed in 2007. In 2008, MEA installed the
grounding system for water dispensers in 316
elementary schools attached to the Off ice of the
Basic Education Commission. In 2011, MEA checked
and maintained the grounding systems for the installed
water dispensers schools attached to the Off ice of the
Basic Education Commission to keep them in good
working order and safe condition.
MEA required schools with instal led
grounding system for water dispensers provided by
MEA to conduct a test on the systems every week
and to have MEA come in to inspect and improve the
systems every two years. MEA also put up placards
showing how the system worked together with clear
warnings on the dispensers. Evaluation of the project’s
performance found that since the project’s launching
in 2005 there was no report of people being harmed
by water dispensers.
CSR Annual Report 2011
The Safe and Eff icient Electricity
Usage Campaign
Recognizing the importance of proper and
eff icient use of electricity with the ultimate goal
of public safety, MEA has organized campaigns to
educate consumers on eff icient electricity use and
safety in order to
protect their life
a n d p r o p e r t y .
This campaign is
organized on a
continuous basis
throughout the
year through a
dissemination of
k n o w l e d g e v i a
v a r i o u s m e d i a .
The activities include educational activities,
dissemination of information, news releases, and
articles in publishing media, radio, television and
other special media throughout the year.
The Pedestr ian Br idge Roof Construction Project
MEA is concerned with pedestrian safety
and danger from high-voltage power lines. It had
commissioned a design and sponsored the
construction of the roofs over pedestrian bridges
along major highways
for the safety of people
u s i n g p e d e s t r i a n
bridges. It had delivered
a total of 51 pedestrian
bridge roofs to the
Department of Highways between 2007 and 2011.
The Community Electricity Safety Education Projects
On 24 September 2011, MEA organized
a training session for 100 representatives from 50
inner-city communities in Bangkok who were
members of the “Bangkok Youth Leaders Club”. They
were trained on how to check and solve urgent
electricity usage problems and how to act in case
of f ire to ensure safety from electricity accidents for
community members.
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3 4
The Metropolitan Electricity Authority 24 25
Overview of Strategy 1
CSR Performance I t i s M E A’s p o l i c y to
implement CSR operations in
conjunction with its primary function
of providing suff icient supply of electricity to the public. CSR operations usually
begin at the district level which is MEA’s initial point of contact with local
electricity users. MEA organized mobile units to provide electricity and social
services to the communities in each MEA district. MEA has continued to create
favorable public relations with the public.
Amidst the global trends of rapid social
and environmental changes that affect the
quality of life of most people, MEA recognized
the importance of social responsibilities in
reducing the environmental impacts. It aims to
create an awareness that will lead to sustainable
social and environmental development. In
order to ensure that the CSR operations initiated
by MEA since 2009 will eventually achieve
sustainable economic, social and environmental
development, MEA formulated a CSR Master
Plan for sustainable corporate development
and CSR operations that will fulf ill the corporate
missions and success. The CSR Master Plan has
been regularly reviewed to accommodate
the changing situation with special emphasis
on the impact of CSR operation on the
stakeholders. The Plan also aims to promote
volunteering spirit among youth and MEA
employees so that they will want to be involved
for energy and environmental conservation.
Such environmental conservation activities
must be eff icient, transparent and accountable.
MEA’s CSR Master Plan focuses on the reduction
o f g l o b a l wa r m i n g w h i l e p ro m o t i n g
participation in CSR activities.
MEA’s employees share mutual
values that revolve around the motto of “MEA
employees have volunteering spirit for social
and environmental development”. MEA
encourages its employees to participate in
various CSR operations. Regardless of
their gender, age, and work position, MEA
employees are invited to become volunteers
in the CSR activities organized within MEA
itself or in conjunction with outside agencies.
Previous CSR operations have fostered within
CSR Annual Report 2011
MEA’s employees an intention to perform
benef icial acts, become a good citizen, and
working toward the corporate and social
causes without expecting anything in return.
MEA has also set up Jit-arsa (volunteering spirit)
network for employees with similar interest.
The network organized activities in conjunction
with other networks both within and outside
MEA.
Volunteer activities help raising
aw a re n e s s a n d c re a t i n g co n n e c t i o n s
with different
g r o u p s o f
stakeholders.
MEA fosters a
c o m m i t m e n t
to environmental responsibility by raising
socia l awareness on the problems of
global warming and pollution as well as the
planting of trees and seagrass to create a
balanced ecosystem. Eight CSR projects were
implemented in
2011. They were
well-received
by both MEA
employees and
its stakeholders.
For community and social performance,
MEA was determined to raise social awareness
and social responsibility among stakeholders
through a variety of activities. MEA also
p r o m o t e d
participation
in community
a n d s o c i a l
per formance
from all sectors.
For energy conservation performance,
the f irst primary goal was to raise awareness on
energy conservation among youth, operators
and the general public, with specif ic al focus on
Zero Carbon. In 2011, MEA’s projects aimed
to reduce carbon dioxide emission by not less
than 2,434 tCO2e/y (tons carbon dioxide
equivalent per year) and were actually able
to reduce the emission by 3,131.64 tCO2e/y
(tons carbon
d i o x i d e
e q u i v a l e n t
p e r y e a r ) ,
w h i c h w a s
higher than
the target f igure.
For safety performance, MEA was able
to create knowledge and understanding of safe
use of electricity both within and outside the
organization. It raised awareness on safe use of
electricity among youth, business operators and
the general public through various activities.
However, critical flooding in the central region
led to higher number of electrical accident victims
in 2011.
The Metropolitan Electricity Authority 26 27
Crises with Direct and Indirect Impacts of
Natural Crisis On Project Implementation
It is generally known that Thailand is a tropical country and subjected to seasonal flooding which often begins in the north and spreads down the Chao Phraya River into the central plains. It also enters the Chee and Mun Rivers and flows into the Mekong River in the northeastern region, the coastal plains as well as the eastern and southern regions. Tropical cyclones sweeping through Vietnam or the southern peninsular add to the risk of flooding. Thailand’s existing water control systems, dams, irrigational canals and flood detention basins are not suff icient deterrence for flooding, especially in the rural areas.
The construction of the drainage tunnel to
drain flood water into the Chao Phraya River estuary
and to prevent flooding in Bangkok began in 2001.
The tunnel was considered a great success as it
contributes to a lower volume and shorter period
of flooding in Bangkok. The tropical storm Nock-Ten
that reached the northern coasts of Vietnam in mid
2011 caused heavy rainfall in the northern and
northeastern regions of Thailand. The initial flooding
appeared in 31 July 2011 and claimed 13 lives in the
f irst week while heavy rains and floods continued
to devastate 16 provinces. It was not long before
the floods moved southward after the Chao Phraya
River was overflowed by its many branch rivers and
inundated the central provinces. By 4 October, 25
provinces were flooded and the risk of flooding had
CSR Annual Report 2011
increased at an alarming rate after many major dams
had reached or almost reached their capacity.
The 2011 floods that inundated the plains
of the Chao Phraya and the Mekong Rivers began
towards the end of July 2011 and ended on 16 January
2012 had affected over 12.8 people. The World Bank
had estimated 1.44 billion baht in economic damages
and losses from the 2011 flood, which ranks it as the
world’s fourth costliest disaster. The flood devastated
an area of over 150 million rais, covering both
agricultural and industrial zones in 684 districts of 65
provinces, affecting 13,595,192 people from 4,086,138
households. 2,329 houses were totally destroyed,
96,833 houses were partially damaged. 11.20 million
rai of agricultural areas, 13,961 roads, 777 water
drainages, 982 weirs, 142 embankments, 724 bridges/
bridge necks, 231,919 rais of f ish/prawn/shell ponds,
13.41 million cattle were affected. There were a total
of 813 deaths (in 44 provinces) and 3 missing persons.
This flood was said to be “the worst flood in terms of
the volume of water and the number of victims”.
Flood situations in MEA’s operating areas
August – September 2011 The flood
inundated Phaholyothin Road at the National
Memorial section and other areas. The Chao Phraya
River overflowed its banks and flooded Tha Phra Chan
pier areas and the riverfront houses.
October 2011 Residents of 3,384 households
in 73 Bangkok communities were flooded. The
Bangkok Metropolitan Administration (BMA) tried to
drain water through three sluice gates while BMA’s
district off ices prepared 500,000 sandbags and
distributed to local residents to build temporary
embankments. Many areas were flooded and tended
to spread to other areas. 420,000,000 m3 of water
per day was drained into the Chao Phraya River
through the pumping stations around Bangkok.
However, the amount of water released from the
dams above Bangkok together with additional
rainfalls amount to 26 km3. The Department of
Irrigation forecasted that with no additional rainfall
it would take 30-45 days to empty this volume of
water into the sea. Toward the end of October Rangsit
Market and Phaholyothin Road were inundated.
Several types of goods started to be in short supply.
Car owners began parking their vehicles on the toll
ways while some people migrated to the provinces
following the government’s advice.
At high tide, many roads in Samut Prakarn
Province were under 50 cm high flood. Over 2 km.
long stretch of road in front of the Imperial World
Department Store in Samrong District was inundated
and small cars could not enter the area. Flood
situation in Bang Yai District reached critical level with
the opening of the sluice gate at Anake-ditharam
Buddhist Temple in Bang Yai Sub-district of Bang Yai
District, Nonthaburi Province. Fruit orchards and flower
The Metropolitan Electricity Authority 28 29
gardens in the areas were deluged and suffered 100%
damaged. The rarest strand of gardenia, “Khiew Kratae”,
was also lost. The roads were automatically closed to
traff ic due to rapidly increasing level of flood. Strong
and turbulent currents swept through 69 villages
in 6 sub-districts. The hardest hit area was the in
Bang Muang Municipality where only large cares
could pass.
BMA declared Don Muang, Sai Mai, Laksi,
Bang Khen, Klong Samwa, Bang Plad, Taling Chan,
Tawee Wattanan, Bang Khae, Phasi Charoen, Nong
Khaem, Jatuchak, Bung Kum, Bangkoknoi, Jom Thong,
Bang Born, Bang Khun Thian, and Phayathai (later
cancelled) Districts the evacuate zones. The areas of
Samae Dam in Bang Khun Thian District from Rama II
Intersection to the Wongwian Yai – Mahachai railway
line were also declared the evacuation zones. The
ad-hoc centre for the flood, windstorm, and landslide
prevention and solution reported that 36 out
of 50 Bangkok districts were the disaster areas.
Bang Chan Industrial Estate notif ied Level 1 disaster
to 93 business operators.
The 2011 flood had
both direct and indirect impacts
o n M E A’s C S R o p e r a t i o n s ,
particularly the preliminary
research on the environmental
impacts of the coastal erosion
p r e v e n t i o n b a r r i e r s . T h e
l a n d s c a p e i m p r o v e m e n t
projects aroundthe exhibition
building and the construction
o f n at u re s t u d y b r i d g e i n
the Mangrove Forest for the
Protection of the Metropolis project had to be
postponed.
Educational institutes in Bangkok and its
vicinities were closed and the evaluation committee
of the participating schools’ energy conservation
performance under the Revive the World, Reduce
Energy Use project was unable to complete its
evaluation.
Nevertheless, implementation of Strategy 1
CSR projects was carried out in compliance with MEA’s
mission and in response to the relationship that MEA
has formed with all its stakeholders and employees.
A total of 23 projects that covered all four dimensions
of CSR performance were implemented. It was
apparent that the outcome of these projects was
consistent with MEA’s operational directions. Certain
obstacles were encountered but they came from
external factors that were beyond MEA’s control.
On the whole, Strategy 1 CSR operations were
successful representation of MEA’s image as an
outstanding organization in social and environmental
conservation.
CSR Annual Report 2011
1
Strategy 2 Stakeholder Collaborative Networks
This strategy involves the development of good stakeholder relations by giving
stakeholders knowledge, understanding, and awareness on CSR operations with the aim of
creating cooperation and participation that will increase the corporate values and create
sustainable social and environmental development. Four projects under this strategy were
implemented.
Endorsement and Promotion of MEA’s Employee Participation
in CSR Activities
This CSR project recruited membership in the MEA Jitarsa (Volunteering) group.
They organized a discussion session to exchange ideas about MEA’s CSR activities, the
formation of a website and production of public relations media, the exchange of news,
information and membership opinions, and the endorsement of participation in MEA’s
CSR activities by members and MEA employees.
The Metropolitan Electricity Authority
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3
30 31
Promotion of Collaborative Network and Participation in CSR Activities.
MEA developed a collaborative network with other organizations and the civil sector to
carry out various activities such as supporting and networking the planting and conservation of
seagrass to generate a natural balance in the vicinity of Kangkao Island in Tha Kharm Sub-district
of Palian District in Trang Province, supporting the establishment and promotion of a Five-star
energy conservation schools network to organize activities to create incentives and to educate
other schools in energy and environmental conservation, supporting the Off ice of the Basic
Education Commission in organizing activities to educate and create a nationwide network
of teachers, educators, and
educational supervisors so that
they can integrate energy and
environmental conservation
knowledge to the curricular of
all categories of learning.
Evaluation and development of a collaborative framework for
stakeholders
MEA organized a discussion group by MEA’s employee Jit-arsa to study the needs and
collaborative guideline between the corporate and the employees. These guidelines were
developed into a clearer collaborative guideline and to develop CSR activities that are agreeable with
the corporate and employee needs.
For those outside the organization, MEA organized meetings and liaised with stakeholder
groups. It also organized focus group meetings of the f ive-star energy conservation schools to discuss
social and environmental issues. Through these activities stakeholders, especially the participating
schools, were eager to perform more CSR activities. Collaboration among the school groups which
organized energy and environmental conservation activities within the school setting and outside
communities on a continuous basis.
CSR Annual Report 2011
4
Overview of Strategy 2
CSR Performance
Development and Communication of CSR Operations within and
Outside the Organization
The MEA Jitarsa website was established
as a communication channel to publicize/exchange
news, information and opinions among MEA’s
employees and website members. It produced news,
documentaries and audio messages on MEA’s CSR
operations for radio/television broadcasting and for
publication in the in-organization journal and in the
monthly newsletter for members of the MEA Jitarsa
website.
I mplementat ion of CSR projec ts
according to Strategy 2 objectives enabled MEA
to create good relationship with all groups of its
stakeholders. The stakeholders acknowledged,
understood and approved of MEA’s CSR
performance both within and outside the
organization. This relationship led to the
establishment of many concrete energy and
environmental conservation networks, such as
the collaborative network of 17 f ive-star energy
conservation schools who acted as mentors
to other schools, providing advice and
information on energy and environmental
conservation issues. The collaborative network
of 10 schools associated with the Saint Joseph
Convent School who worked together on various
energy and environmental conservation programs.
MEA also established a collaborative network with
a variety of state organizations (the Off ice of the
Bas ic Educat ion Commiss ion) , non-prof i t
organizations (educational institutes), and private
organizations (Honda Company, Rakluke Group
Co m p a ny ) i n
educating and
disseminating
information on
major energy
and environ-
mental issues to education personnel so that
they can incorporate such information in their
instructional media.
However, there were some problems
with the establishment of the in-organization
collaborative network, for example, member of
the MEA Jitarsa network were unable to fully
participate in the network’s activities due to the busy
workload and lack of support from their work units.
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32 33
Strategy 3 Corporate Development for Social and Environmental Sustainability
This group of CSR operations focused on the integration of all sectors and all work processes
within MEA to perform under a balanced condition between economic, social and environmental
activities with the goal of achieving sustainable CSR performance. MEA launched four CSR projects
that agree with this concept.
Development and Monitoring of Sustainable Organization
Performance (10 Framework)
MEA conducted a self assessment to assess its work processes and integrated CSR
operations into all of these processes at the strategic level of the organization. It also
collaborated with various work units within the organization, prepared social and environmental
risk plans and compiled reports on the performance of these plans.
CSR Annual Report 2011
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3
Development and Management of CSR Knowledge for Sustainable
Development
MEA compiled the body of CSR operations
knowledge in order to set up a COP (Community
of practice) webpage on CSR practices that MEA
employees could access, analyze and utilize the
information in their work.
CSR Outcome Mapping
MEA adopted the Outcome Mapping evaluation system which focused
on behavioral changes brought on by a project in designing various activities that
would lead to sustainable development of an organization. In 2011, four Outcome
Mapping projects were implemented: the Revive the World, Reduce Energy Use
Project, the Young MEA project, the Mangrove Forest for the Protection of the
Metropolis Project, and the Seagrass Planting for environmental protection project.
Implementation of all four Outcome
Mapping projects enabled MEA to clearly project
its public image and major concerns on the critical
issues of social and environmental responsibilities
as well as on children and youth development.
All four projects can be further developed to include
CSR activities that can be fruitfully collaborated with
MEA’s boundary partners and alliance organizations.
The Metropolitan Electricity Authority 34 35
4
Overview of Strategy 3
CSR Performance
Promotion of stakeholder involvement
in CSR operations
MEA collected relevant information, contents
and key issues on its CSR operations as well as details of
their underlying concepts, CSR Master Plan guidelines
and CSR plans, then compiled them
in to a COP webpage based on
the Learning Organization (LO)
principle.
Through its implementation of sustainable CSR projects in compliance with
Strategy 2 objectives, MEA was able to integrate the operations of all sectors of the
organization into its primary CSR approaches that focus on creating corporate awareness
and culture of distinctive and systematic CSR directions. MEA was able to create the
volunteering spirit that clearly reflected its unique identity as an organization with serious
commitment to work for social and environmental benef its.
However, CSR performance under Strategy 3 objectives is still incomplete and
MEA is waiting for the COP Working Committee’s approval on the establishment of MEA’s
community of CSR practitioners.
CSR Annual Report 2011
1 Award Title : Thailand Energy Awards 2006 (in the Energy-saving Promoter category)
Awarding Organization : The Ministry of Energy
2 Award Title : Outstanding Corporate Social and Environmental Responsibility Award 2007
Awarding Organization : The Ministry of Finance
3 Award Title : Outstanding Corporate Social and Environmental Responsibility Award 2008
Awarding Organization: The Ministry of Finance
4 Award Title : Certif icate of merit for Outstanding Supporting Organization for the Disabled 2008
Awarding Organization : The National Off ice for the Empowerment of Persons with Disability
5 Award Title : Outstanding Corporate Social and Environmental Responsibility Award 2009
Awarding Organization : The Ministry of Finance
CSR Achievements and Awards
CSR Annual Report 2011
The Metropolitan Electricity Authority
6 Award Title: Outstanding Corporate Social and Environmental
Responsibility Award 2009
Awarding Organization : Ministry of Finance
7 Award Title : Outstanding Biodiversity Conservation Award 2009
Awarding Organization : The Ministry of Natural Resources and Environment
8 Award Title: Winner of Floral Float Parade Contest in the category of Beautiful Float, Songkran
Festival 2009 and receiver of the HRH Princess Maha Chakri Sirindhorn’s trophy.
Awarding Organization : The Bangkok Metropolitan Administration
9 Award Title : Commendation Award for Red Cross Booth 2009 (in the Information Technology)
category), on the theme of “HRH Princess Maha Chakri Sirindhorn’s IT Activities”
Awarding Organization : The Thai Red Cross Society
10 Award Title: Award for supporting activities to celebrate the inauguration of the Sirindhorn
International Environmental Park (2010)
Awarding Organization : The Sirindhorn International Environmental Park Foundation
11 Award Title: Supporting organization of the Dream School Project Award (2010)
Awarding Organization : The Ministry of Education
12 Award Title : Outstanding Corporate Social and Environmental Responsibility Award 2010
Awarding Organization : The Ministry of Finance
13 Award Title : Commendation Award for Red Cross Booth 2010 (on the theme of “The King’s royal
Talents in the Memories of the Thai People”)
Awarding Organization : The Thai Red Cross Society
14 Award Title : Certif icate of merit for supporting organization of the 8th ASEAN Skills Competition, 2010
Awarding Organization : The Ministry of Energy
15 Award Title : Certif icate of merit, First Prize for the Red Cross Booth 2010 (on the theme of
“Education and Learning for Community Empowerment”)
Awarding Organization : The Thai Red Cross Society