the masters certificate in publicmanagement€¦ · the masters certificate in public management...

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The Masters Certificate in

Public Management

2009TORONTO

15 days over 4 months:

JANUARY 14 – MAY 7, 2009

SEEC is one of only four schools in the world ranked in the top tierof both Executive Education categories (Open-Enrolment and Custom Programs)by the Economist Intelligence Unit.

Advanced Executive Training for sustainableleadership and governance in public service.

Public

Manag

ement

Sponsored by:

2

The Masters Certificate in Public Management

All modules take place in Schulich’s world-classExecutive Learning Centre, Schulich School of BusinessYork University, 4700 Keele Street, Toronto, ON M3J 1P3

2009 PROGRAM (15 days over 4 months,every other week on Wednesday/Thursday)

Module 1 > 1 DAY Jan 14Globalization and Trends 2009in Public Management

Module 2 > 1 DAY Jan 15Critical Thinking

Module 3 > 2 DAYS Jan 28-29Leadership and Stewardship

Module 4 > 2 DAYS Feb 11-12Enterprise Risk Management

Module 5 > 2 DAYS Mar 11-12Strategic Performance

Module 6 > 1 DAY Mar 25Policy Execution and Implementation

Module 7 > 2 DAYS Apr 8-9Managing Partnerships andStrategic Alliances

Module 8 > 2 DAYS Apr 22-23Appreciative Leadership

Module 9 > 1 DAY May 6Group Projects Presentation

Module 10> 1 DAY May 7Case Presentations and Graduation

How can Canadian publicservice leaders demonstrateexemplary stewardship andlead change?

In the new era of global competition,new models of transformational

leadership – based on stakeholder

participation, stewardship, and shared

values – are essential for public sector

organizations under pressure to deliver

high quality results.

Sponsored by Deloitte andTouche LLP, the Masters Certificate

in Public Management program is

designed to equip today’s public sector

leaders with the skills and competencies

critical to establishing frameworks

of governance that will encourage

innovation and ensure best practices

throughout their organizations.

Join us for a free one-hour online information session.(1-2 p.m. Eastern Standard Time)

Choose 1 from these 3 days:(1) September 29, 2008 (2) October 29, 2008(3) November 26, 2008

Enroll online at:www.seec.schulich.yorku.ca/infosessions

P R O G R AM F E AT U R E S :

� World-class instructionfrom accomplishedindustry leaders

� Learning through groupprojects that can beapplied to the workplaceimmediately

� Key trends and issues inpublic management thatimpact policy making

� Strategic managementtools for sustainablegovernance andsuccession planning

� A network ofparticipants andexperts to facilitatecontinuous learning

� Post program follow-upfor up to 6 months

PROGRAM DURATION:

1510

DAYS

LEARNINGMODULES

3

Lead Change witha Strategic Vision

Establish a framework for sustainable

governance with transformational leadership

tools and techniques gained through the

Masters Certificate in Public Management

Lead Change witha Strategic Vision

Establish a framework for sustainable

governance with transformational leadership

tools and techniques gained through the

Masters Certificate in Public Management

HOW TO RESERVE YOUR PLACE:

Complete Program Registration and fax to Schulich ExecutiveEducation Centre at 416.736.5689 or register online atwww.seec.schulich.yorku.ca.

If you have questions pertaining to the program content, pleasecall David Barrows, Program Co-Director at 416.736.5079,toll free 1.800.667.9380, or e-mail [email protected].

PROGRAM

MODULE

DESCRIP

TIO

NS

4

MODULE 4 Duration: 2 days

Enterprise Risk Management

Assess, evaluate and manage different levels of riskin the context of an increasingly interdependent world.

WHAT YOU WILL LEARN:

� Assess and control risk systematically using riskcompliance tools and techniques

� Improve leadership communications skills with internaland external stakeholders

� Operationalize risk measures across your organizationthrough internal risk activities


Strategic Performance

Strengthen your understanding of the critical link betweenstrategy development and implementation.


� Identify the strategic management tools that best meetthe requirements of your organization

� Develop specific plans to maximize the effectiveness ofstakeholder interactions

� Understand the potential role of self-governance modelsand the monitoring and evaluation mechanisms required

MODULE 1 Duration: 1 day

Globalization and Trends inPublic Management

The public sector is under great pressure to change; thisintroductory module provides an overview of the globaltrends driving these changes and the benchmarkingpractices used to manage them effectively.


� Introduction to Public Management program� Classify the primary drivers of change facing thepublic sector

� Identify key trends in public management that impactsenior policy makers

� Develop group projects that will form the actionlearning core of the entire program


Critical Thinking

Gain new critical thinking skills; improve your abilityto examine issues from new perspectives, reframethem, and resolve them with creative problem solvingtechniques.


� Improve competence in anticipating and preventingproblems before they occur

� Develop new approaches to solving public policyissues that cut across departments and ministries

� Accurately determine the causes of problems usingroot cause analysis


Leadership and Stewardship

Better lead your stakeholders, in particularto create innovative and effective stewardshipmodels and structures.


� Engage stakeholders across organizational lines, andtransfer expertise to them

� Implement measures and controls that enable coreworkers to achieve common goals

� Place stewardship in an environmental context thatsupports the organization and promotes it effectivelyto the community


Policy Execution and Implementation

Drive innovation and change in your public organizationwith the right leadership skills and techniques.


� Develop robust policy execution models and leadchange by creating a culture of continuousimprovement

� Revitalize performance and ensure the effective designof core business processes

� Develop the capacity to effectively engage the privateand not-for-profit sectors


Managing Partnerships andStrategic Alliances

Build successful partnerships and alliancesby using new techniques for collaboration andrelationship management.


� Explore the newest approaches to managing complexfinancial relationships with partners

� Address potential goal conflicts with the privatesector and not-for-profit partners using valuesanalysis methods

� Develop skills in drafting complex partnershipcontracts, monitoring performance, and developingdispute resolution systems


Appreciative Leadership

Exercise new leadership models for stewardship-basedpartnerships to facilitate positive change throughoutan organization.


� Reveal the useful, desirable, or positive aspects thatalready exist in a current situation or condition

� Influence organizations, groups, or individualsthrough appreciative inquiry methods

� Shift management thinking toward analyzing the rootcauses of success rather than failure


Group Projects Presentation

Apply all skills learned in this program to identifycommon issues and opportunities in public management.


� Form groups to research, analyze, prepare options,and propose recommendation

� Present your action learning case to programparticipants

� Apply methods learned throughout the program toissues within your organization


Case Presentations and Graduation

In the final module of the Public Management program,participants will present the final results of groupprojects and receive feedback intended to helpimplement these results in their organizations.

� There will be a roundtable discussion of the programand next steps

5

PROGRAM FACULTYPROGRAM

CO-DIRECTORS

Gianni Ciufo specializes in advisingpublic sector and private sectorclients. He has extensive experiencein project finance, alternative servicedelivery, corporate and commercialbanking, real estate development,and construction.

Gianni CiufoPartner

Financial AdvisoryServices Group

Deloitte and Touche LLP

Dragica Grbavac works inthe international area helpingorganizations to developstrategies and leading theiroperational implementationthrough organizationalrestructuring, crisis management,mergers and acquisitions, audits,and regulatory compliance.

Dragica GrbavacFICB, CM

Program Director

Centre of Excellence forOperational Risk Management

Schulich Executive

Brian Hayday teaches Non-ProfitManagement and Leadership atthe Schulich School of Business.In his public sector consultingpractice, Brian has worked withthe Ministry of Health and Long-Term Care, the Ontario Collegeof Teachers and the WorkplaceSafety, and Insurance Board.

Brian HaydayPresident

Change-Ability Inc

Dr. Kehoe is a teacher, publicspeaker, trainer, facilitator, andorganizational developmentpractitioner. He teaches SocialScience and CommunicationStudies, and is a seminar leaderfor the Executive DevelopmentDivision of York’s Schulich Schoolof Business.

Dalton Kehoe, Ph.D.Associate Professor

York University

Alex Lowy consults and writeson strategy and decision-making. He is co-author ofThe Power of the 2x2 Matrixand Digital Capital and isco-founder and past presidentof Digital 4Sight in Toronto.

Alex LowyFounder

Transcend Strategy Group

Chris Lynch is a leader in Deloitte’sCanadian corporate strategy practice.Chris advises the firm’s publicsector, financial services, and lifesciences clients. His expertiseis to help organizations materiallygrow by improving their marketingand sales effectiveness.

Chris LynchAdvisor

Corporate Strategy


Andy Potter specializes inpublic sector consulting. He hasperformed projects across alllevels of government and alsohas experience in industriessuch as telecommunications,financial services, energy andresources and manufacturing.

Andy PotterAssociate Partner

Strategy and Operations


David BarrowsProgram Co-Director

Centre of Excellence in Public Management

Associate Director of the Master of PublicAdministration Program at Schulich School ofBusiness, York University

David Barrows is a senior executivein public administration, educationand training, business-governmentrelations, and economic analysis.He is also an expert in trade policy,having represented the Ontariogovernment as Director of SectorDevelopment for more than 20 years.

Ian MacdonaldProgram Co-Director

President Emeritus, York University

Professor of Public Policy and Economics

Director of the Master of Public Administration Programat Schulich School of Business, York University

Ian Macdonald has held positions asChief Economist, Deputy Treasurer,and Deputy Minister for theGovernment of Ontario. Ian has alsoreceived several prestigious awardsincluding the Vanier Medal in 2000for distinction in public service, andexcellence in public administration.

Paul Macmillan assists government,crown corporations, and broaderpublic sector organizations improvegovernance, performance, andcustomer service. His areas ofexpertise include corporate strategy,business planning, operationsmanagement, and large-scalebusiness transformation.

Paul MacmillanNational Public SectorIndustry Leader


Join our growinglist of participatingorganizations inThe Masters Certificatein Public Management:

Cabinet Office Communications,Government of Ontario

Deloitte & Touche LLP

Elections Ontario

Entrepreneurship & YouthPartnerships-MSBE

Government of Ontario –Office of the Corporate Chief

Health Canada, BusinessTransformation & ProgramSupport Bureau

Human Services Region of Peel

Legislative Assembly of Ontario

Ministry of Children& Youth Services

Ministry of Community& Social Services

Ministry of Community& Social Services-SAMO

Ministry of Government andConsumer Services

Ministry of Municipal Affairsand Housing

Ministry of Municipal Affairsand Housing, MunicipalGovernance Policy Section

Ministry of the Environment

Ministry of Training, Collegesand Universities

Ministry of Transportation

Ontario Ministry of Energy

Ontario Ministry of Finance,CAC-I&IT Cluster

Parks Canada

Seneca College

York Region District School Board

PARTIAL CORPORATEPARTICIPANTS:

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“ I found the content of the modules and highcalibre of presenters very beneficial. Sessions suchas Strategic Planning, Managing Partnerships andAppreciative Leadership will certainly support me inmy career development in the OPS as we strive towardscreating and sustaining an organization of excellence.”

Madge LintonTeam Leader – Youth Partnerships, Entrepreneurship BranchMinistry of Small Business and Consumer Services

Who Should Attend?

The Masters Certificate in Public Management is for

� Senior level leaders in public service who need to prepare forsuccession planning

� Professionals in private sector management level who interfacewith the government

� High potential professionals who aspire for senior level leadershipin not-for-profit and private sectors

� Participants can be Assistant Deputy Ministers; Directors;senior management in health care organizations, school boardsor social service agencies

MESSAGE FROM THEPROGRAM DIRECTORS

The ways in which we prepareourselves to lead change today willdictate the effectiveness of ourgovernance framework in the future.The Masters Certificate in PublicManagement program addresses theleadership issues facing the publicsector by providing public serviceprofessionals with the tools andtechniques instrumental in shapingthe design and delivery of effectivepublic services.

Our program faculty includes industryleaders who will share their experienceand knowledge with participantsin an action-learning environmentdesigned to stimulate insight andunderstanding. Through this program,our goal is to help today’s publicsector professionals strengthentheir skills for engaging all of thestakeholders whose involvementin the process of public managementis critical for success.

See you in January 2009.

David BarrowsProgram Co-DirectorCentre of Excellence in Public ManagementAssociate Director of the Master of PublicAdministration Program at Schulich Schoolof Business, York University

Ian MacdonaldProgram Co-DirectorPresident Emeritus, York UniversityProfessor of Public Policy and EconomicsDirector of the Master of Public AdministrationProgram at Schulich School of Business,York University

Why Should You Attend?� Develop innovative thinking for effective leadership in public service

� Gain a deeper understanding of the stewardship model ofstakeholder partnerships

� Advance your critical thinking skills to handle complex issues

� Learn the portfolio approach to public sector investment

� Gain practical insights from seasoned faculties from SEEC and seniorpartners of Deloitte and Touche LLP

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OUR PAR T I C I PAN T S SAY. . .

“Well thought out program with some great content.Group interactive sessions were very thought-provokingand good chance to get to know others.”

David LucescuCoordinator, Business Advisor ServicesMinistry of Small Business and Entrepreneurship

“As we assume leadership roles in evolving organisations facing complexchallenges and engaging multiple stakeholders we need to have greatinsight. This Schulich program taught us cutting-edge models to addresssophisticated issues, and expanded my network of talented professionalsin both the public and private sectors. I am able to put forward betterpolicies and programs.”

Mesmin PierreDirector, Historic Sites Planning and Programs BranchParks Canada

“This program should be an essential part of any public leader/manager’s toolkit. It helped me to develop a strategic perspectiveto apply to my daily practice of public management.”

Diane WiseManager, Centralized Service Delivery UnitService Delivery Branch, Employment and Training DivisionMinistry of Training, Colleges and Universities

Program DatesJanuary 14 – May 7, 2009

� Unless otherwise announced, all modules of theMasters Certificate in Public Management commence at9:00 a.m. and end at 4:30 p.m.

� Seating for each program is limited, please register early.

Program LocationExecutive Learning CentreSchulich School of BusinessYork University, 4700 Keele StreetToronto, ON M3J 1P3Tel: 416.736.5079 Fax: 416.736.5689Toll Free: 1.800.667.9380

Program Fee� $8,500 CDN + 5% GST = $8,925

� Program fee includes program tuition, teaching materials,lunches and refreshments.

� Schulich Executive Education Centre’s liability is limitedto reimbursement of paid tuition fee. Full program fee ispayable prior to start of program.

� To obtain discount for multiple registrations fromone organization, please contact Manager, Public Programsat 416.736.5079.

Certificate of Program Completion� Participants must attend all in-class lectures andcomplete all required assignments in order to receivea certificate.

� Upon completion of the Masters Certificate in PublicManagement, you will receive a framed certificate,stating you have successfully completed the program.

Registration ProcessTo be accepted into this program, please submit yourcompleted registration form by:

MAIL

The Registrar, Schulich Executive Education CentreExecutive Learning CentreSchulich School of Business, York University4700 Keele Street, Toronto, ON M3J 1P3

FAX

Schulich Executive Education Centre, 416.736.5689

ONLINE REGISTRATION

www.seec.schulich.yorku.ca

You will be notified of your acceptance into theprogram approximately two weeks after receipt ofyour registration. Early registration is recommendedas space for this program is limited.

Deposits, Transfers, Replacementsand CancellationsIMPORTANT: A deposit of $800 is required to enroll in theprogram. Please include your credit card information onfaxed or online registrations, or mail a cheque along withyour completed program registration.

� If you are unable to attend the program, you maytransfer to the next session, subject to the 21-daywritten notification requirement, or your organizationmay name a replacement candidate.

� Only one transfer to another alternate session willbe permitted (subject to space availability) withoutpenalty. Each subsequent transfer request has a$200 administration fee.

� A full refund will be issued for written cancellationsreceived a minimum of 21 days before the programstart date. Written cancellations received afterDecember 24, 2008 will incur an administrationcharge of $800.

� Non-attendance or withdrawal after program startdate will incur a full program fee.

For Further InformationIf you would like more information regarding the program,please contact:

David BarrowsProgram Co-DirectorCentre of Excellence in Public Management

Tel: 416.736.5079Fax: 416.736.5689Toll Free: 1.800.667.9380E-mail: [email protected]

Modules, speakers, topics, dates, fees and locations are subject to change.

REGISTRATION DETAILS

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9 YK3287 A B C D E

The Masters Certificate inPublic Management2009 Program Registration

Name f Mr. f Ms. f Mrs. Title

Department / Ministry

Business Address

City Province Postal Code

Telephone Fax

E-mail Mobile Telephone

Are you a Canadian citizen f Yes f No Do you hold any other citizenship f Yes f No

Applicant ’s Signature Date

Executive Recommending Applicant

Name Title

Telephone E-mail

Payment Method

f Visa f Mastercard f Amex f Cheque (enclosed) f Purchase order (enclosed)

Credit Card Number Exp. Date

Name of Cardholder

Cardholder ’s Signature Date

Register me immediately for the following session:

� January 14 – May 7, 2009

FAX this registration form to Schulich ExecutiveEducation Centre at 416.736.5689

REGISTER ONLINEwww.seec.schulich.yorku.ca

Three Ways to Register:

MAIL this form to The Registrar, Schulich Executive Education CentreExecutive Learning Centre, Schulich School of BusinessYork University, 4700 Keele Street, Toronto, Ontario M3J 1P3

Please make cheque payable to York University – Schulich Executive Education Centre

Payment options, please check:

Paid in full � $8,500 CDN + 5% GST

= $8,925

Deposit enclosed � $800 CDN

Design

:Ge

nesysCrea

tive

Inc.

GST# R119306736

| Tel: 416.736.5079 | Fax: 416.736.5689 | www.seec.schulich.yorku.ca

OTHER SCHULICH EXECUTIVE PROGRAMS AVAILABLE:

Executive Program in Sales Management

Executive Program in Supply Chain & Logistics Management

The Masters Certificate in Business Analysis

The Masters Certificate in Enterprise Risk Management (ERM)

The Masters Certificate in Healthcare Management

The Masters Certificate in Innovation Management

The Masters Certificate in Lean Six Sigma – Black Belt

The Masters Certificate in Marketing Communications Leadership

The Masters Certificate in Marketing Management

The Masters Certificate in Municipal Leadership

The Masters Certificate in Project Management

The Masters Certificate in Public Safety Management

The Masters Certificate in Strategic Alliance Management

The Masters Certificate in Supply Chain and Logistics Management

For details please visit www.seec.schulich.yorku.ca

“SEEC and ye shall find.”

The Schulich Executive Education Centre (SEEC) has become an essential port of callfor public and private organizations whose key managers and executives needadvanced business training.

Wherever you are, SEEC can provide powerful, customized learning experiences thatplace cutting-edge content in a real-world context to give you and your organizationa true competitive advantage. Course programming can be delivered in Canada or indozens of locations around the world.

the masters certificate in publicmanagement€¦ · the masters certificate in public management...

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